Adobe Reader X (latest) Toolbar problems

One of the users at the company I work at has a particularly odd issue.  Every time he opens Reader X the toolbar is configured to a default.  The odd thing is this isn't the default that Adobe has. If I make changes and then restart Reader, it defaults back to the original toolbar.  If I delete the registry items for Reader, on first run it goes back to the default adobe toolbar but on second run it goes back to that default.  He does use a add-on called FileOpen but other than that it's about as standard an installation as it can get.
Is there any way to clear the settings for the toolbar so it's no longer locked to those toolbar settings?

I don't believe you answered the question. I have the same problem in that when I upgraded to Reader X my Toolbar disappeared and you responded to my post with a fix. Last week I installed updates to both Acrobat 8 and Reader X and in the process lost my toolbar and the floating toolbar. After "repairing" both Reader and Acrobat numerous times I find that at least the floating toolbar is back and F8 will of course deliver the traditional fixed, top of the page toolbar, but only for that specific open document. When I open a new document (from the web) I must F8 to get my traditional toolbar back. Below are the settings I am using to achieve this (I have tried every combination to try and make this work). Any help to get my toolbar back is very much appreciated.

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