Adobe Reader X (XI): barcode causes internal error

Hello,
we having troubles open a PDF with AcrobatReader containing a barcode
On opening with the acrobat reader a "Internal error" occurs.
The file can be easily opened with the Chrome Browser and Firefox too without problems and the barcode appears.
To reproduce the problem i uploaded the error causing pdf document:
http://temp-share.com/show/2gFbc4nE8
On my system the following behavior occurred with the above attached document:
Operation System: Win 7 - 64bit
Desktop Version:   Adobe Reader XI --> INTERNAL ERROR (no print out of the barcode),
                               Adobe Reader X 10.1.7.27 -> same
Firefox: (Adobe Acrobat 11.0.1.36) Adobe PDF Plugin for Firexfox and Netscape 11.0.1.36) --> WORKS (barcode is print)
Internet Explorer: Adobe PDF Link Helper (Version 11.0.0.379)  --> INTERNAL ERROR (no print out of the barcode)
I kindly ask for help.
Best regards.

Ok, here are some thoughts.
1. "Internal error" is always a bug. But sometimes it hides a different problem.
2. This does not happen either with much older versions of Acrobat.
3. I can confirm that it is the image of the barcode which causes the issue.
Adobe will not look at this file, as I understand it.
Things to try:
a. If the barcode is generated as a PDF by barbeque test that PDF to see if it gives the error.
b. If it does, contact barbeque support or try a different barcode generator.
c. If it does not, contact ireport support or try a different report generator.

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