Adobe Reader XI (11.0.04) not working on Windows 8

Hello,
All of the sudden Adobe reader XI (11.0.04) stopped working on my computer running Windows 8. When opening any .pdf it opens then stops responding then just closes by itself. No error messages or anything. I have tried uninstalling & reinstalling, running is compatibility modes or as admin, and turning off protected mode. All of these had no affect on the issue. Is there any available fix for this or an available version that is working on Windows 8?
Thank you Adobe community,
Brad

Some things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
If you cannot open Reader by itself, try to disable Protected Mode in the registry; download, unzip, then run the attached registry script
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

Similar Messages

  • Adobe Reader 'Attach to Email' is not working

    I have a client that is running Windows 7 and when opening a PDF with Adobe Reader is unable to use the "Attach to Email" function. We tried this with Adobe X, Adobe 9.3, Adobe 9.4.2. None of these will work. An error occurs: "Acrobat is unable to connect to your email program." We get the same error on any of these versions. For some reason Adobe 9.3.4 upgrade does not install with 9.3, where I read in a resource discussion that this version should work ion Windows 7.
    Adobe Reader X seems to be a known issue with Windows 7 for this problem. My client recently upgraded from Windows XP and did not have this problem on that OS. A current work-around is to save the PDF then attach it to an email, but she would greatly prefer to use the Attach to Email function within Adobe Reader without having to save the PDF and manually attach it.
    Thanks for any help!

    Bigshrimpin
    Apr 1, 2011
    I have the same issue using Acrobat X and Thunderbird 3.1.6 on Windows 7.  Attach to email function is NOT working.
    It worked when I had outlook 2007 installed, but I couldn't find where to change the setting to thunderbird.
    I uninstalled outlook.  Now the attach to email feature won't work at all.
    Thunderbird is set to the default email client in windows . . . this is extremely annoying!!
    File > Attach to email . . .  It appears this feature doesn't work with any emails client except outlook??????
    Attach to email worked on WinXP for Lotus Notes 8.5 email client (maybe an older Adobe Reader, version 9.4), but not after we upgraded to Win7. No Adobe Reader versions we have tried will work on Win7 for Lotus Notes.

  • I have adobe reader installed but it does not work

    I have adobe reader installed but it does not work

    What is your operating system?  Reader version?
    What does "not work" mean?

  • Adobe Reader 9.0 Help/F1 NOT working

    I have Adobe Reader 9.0 installed to a server. Client machines access and run it from the server, e.g. \\
    \...\reader\acrord32.exe %1.  With version 9 this setup works fine except when I hit F1 or menu "Help;Adobe Reader 9 Help".  Any tips/suggestions?!  Many thanks!

    It has never been supported. If this is the worst thing that happens,
    be very happy.
    Almost all modern software needs to be installed properly on each
    machine to work properly. Large enterprises deal with this by using
    deployment tools. Unfortunately the information on deployment for the
    new Reader are not yet released.
    Aandi Inston

  • Adobe Reader XI (11.0.06) not working in Chrome

    Has anyone experienced problems with the Adobe Reader pluigin for Chrome not pulling up PDF's? I am receiving a black page when trying to view PDF's.

    Thank you Debbie for your response. Looks like the issue has been submitted to Google but no fix yet. Below is a link to their Issue page.
    Issue 333449

  • I have OS X version 10.9.2 and I updated Adobe Reader but now it does not work.

    I have tried to uninstall and reinstall but it cant even finish doing that. HELP. I need it back working ASAP
    This is the message I get: "Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser"

    Have you done what the message told you to do?
    Go to your applications, find Reader, open it, agee to the EULA.

  • Adobe reader new download 10.x not working

    help - new program not resp
    onding !

    I am also having issues with it. I tried to open it while online to see my employment packets. Not recognized and not working at all when working online.
    I have noticed that if your using IE and none of the other browsers.. it works just fine. Yet if you use the other browsers... It will not be recognized. This issue needs to be resolved to use on all browsers as I do not like IE. It gets too many bugs.

  • My adobe reader or pfd download will not work since the upgrade...ie when you try to view something is blank and the error message is foxfire has to close

    when i go to the IRS site to view a document ie pdf it goes there but nothing is on the page...this is for any adobe reader type file or download..

    See:
    * https://support.mozilla.com/en-US/kb/Firefox%20crashes%20when%20you%20open%20it

  • Adobe reader "save as" function is not working

    screen tells me the adobe folder is empty and that the "save as" function is malfunctioning when I try to download pdfs from a particular site. If I'm using EI - it freezed EI on the blank download screen.  I have deleted and redownloaded Adobe Reader but that didn't fix the problem. Any idea where the problem lies?

    "screen tells me the adobe folder is empty" - exactly what do you mean by the "adobe folder" and what does the screen tell you?
    "the save as function is malfunctioning" - exactly what happens?
    Please give messages in full. Please give your system and version of Adobe Reader.
    What is EI?

  • Adobe Reader DC Disable_Repair Registry key not working.

    Hello friendly helpy folks.
    I am installing Adobe Reader DC in a Citrix and RDS environment. I have successfully installed it as a MSI with the transform generated by the Customisation Wizard. However the "Repair Installation" function still needs to be hidden. Searching the interweb gave me this link Installer settings which says that the registry key Disable_Repair should hide it in all versions later than 10.x, however it doesn't. I also tried the HideMenuItems.js to no avail.
    Has anyone had any luck with either of these methods? Or can anyone point to me to a solution?
    Thanks in advance.
    Joe.

    I referenced the ETk to get everything turned off except does anyone have any idea how to disable the "store and share files in the document cloud" piece in the tools pane?

  • Adobe Reader 10.1.3 does not recognize the windows vista installed printer

    I am using the latest version of Adobe Reader. When I print I get a message box that says you must install a printer driver. I have a printer installed in Windows Vista Home Premium that works ok with all other programs.  Any ideas?

    All updates applied to ver 10.1.10.  Same problem - does not recognize the network printer.  When I first installed this version and the Software License Agreement displayed it allowed me to access the printer dialog and print the form. When I open a pdf document after this it does not recognize that there isa printer installed.  Any ideas??? This is getting vdery frustating.  The only good news is that foxit works.

  • Flash 10.2 not working in Windows 7 IE8 despite 'successful' installation

    Hi there,
    I downloaded flash player to attempt to view flash media on sites such as bbc website and youtube.
    Despite the installation claiming to be successful, I still cannot view video on any sites I have tried.
    (bbc website says I don't have the correct version, youtube says I need to upgrade)
    My system details are as follows:
    Windows 7 Home Premium, 32-bit operating system
    Internet Explorer 8.0.7600.16385IC  (it makes no mention of being 64-bit)
    Flash Player 10.2.152.26
    I have tried following the troubleshooting guides on the adobe website, particularly 'Flash player does not work in Windows 7'
    but I have not managed to fix the problem.
    I've also gone through several threads on this forum, relating to similar problems, but I'm sorry I haven't been able to fix it.
    So far, the stuff I have tried is listed below, but since it has not worked, I assume I have done something incorrectly, missed something,
    or I have not yet found the right solution.
    The Flash Player does not appear on my programs list, but it does show up in the control panel/list of installed programs.
    I don't know how to get flash player to run on its own, so I can't access settings etc. for the hardware acceleration.
    The folder located at C:\Windows\System32\Macromed\Flash contains 5 files:
    Flash10m.ocx; FlashInstall.log ; FlashUtil10m_ActiveX.dll; FlashUtil10m_ActiveX.exe; install.log
    When I visit the adobe page for testing flash player, it does not show me any animation; there is a blank white rectangle with a tiny red 'X' in its top left corner, which I assume should be a box containing the version information if the player had been recognized.
    I have looked at the IE8 'tools/Manage Add-Ons - 'show' All Add Ons, and there is no listing of  'Shockwave  Flash Object'
    although there is a listing of   'shockwave activeX control' which is enabled.
    I've set my IE8 security settings to medium for the categories of 'Trusted Sites' and 'Internet' and I've made sure to set:
    'Download Signed ActiveX Controls' to 'Prompt'  and 'Run ActiveX Controls And Plug-ins' to 'Enable'
    I've tried unintalling the flash player using the specified tool, removing the adobe download tool, and manual re-installation.
    Finally, I tried (with much hesitation) to modify the registry key referred to in the Flash-Killer or 'kill-bit' guidlines.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{D27CDB6E-AE6D-11CF-96B8-444553540000}
    The key existed, with a Name: compatibility flags  ; Type: REG_DWORD  ; Data: 0x0000400 (1024)
    So I changed the value from 400 to 000 as suggested.
    This is not worked either, despite uninstalling flash player, re-booting and re-installing.
    Finally, I updated the graphics driver for my ATI RADEON HD 5670 card, but aside from scaring me by drastically altering the screen resolution and not allowing me to roll back the driver, it has unfortunately not solved the flash player problem.
    I appreciate that the people with expertise have given loads of help on this problem, I hope I haven't missed something important when following the advice, but I'm pretty stuck, so if anyone can help, I thank you very much.
    thanks,
    pad

    Hi eidnolb,
    unfortunately, the installation of FP 9.0.280 based on running flashplayer9r280_winax.exe has not worked:
    I cannot see the animation / spinning, there is no animation and no box showing the version.
    (I have included a partial screenshot in this message, file name flashplayer_test_screenshot.jpg)
    Therefore, I did not continue with the instructions.
    The control panel list of programs does show 'Adobe Flash Player ActiveX' as being installed, version 9.0.280.0
    There were no messenger utilites listed in the system tray.
    As you advised, the first thing I did was to modify the {D27CDB6E-AE6D-11CF-96B8-444553540000} registry key value from 400 to 000.
    After modifying the value by making it Zero, I re-started the computer.
    Regarding Administrator Account, I looked on ther 'User Accounts' information, and there is only one user, my dad, and he is listed as Administrator.
    Sorry, but I will need to ask for your further advice. In case it is useful, I tried to get a list of all processes that were running on the computer
    (in case some of them inhibit the installation. most of them don't mean anything to me, even when they are given a description by the windows 7 Task Manager Processes List - I have pasted the text file below in this post, since I couldnt see how to attach files.)
    thank you for your help,
    pad2001
    Image Name                     PID Session Name        Session#    Mem Usage
    ========================= ======== ================ =========== ============
    System Idle Process              0 Services                   0         24 K
    System                           4 Services                   0        956 K
    smss.exe                       312 Services                   0        880 K
    csrss.exe                      456 Services                   0      3,328 K
    wininit.exe                    528 Services                   0      3,736 K
    csrss.exe                      536 Console                    1      6,104 K
    winlogon.exe                   592 Console                    1      5,288 K
    services.exe                   632 Services                   0      7,200 K
    lsass.exe                      640 Services                   0      9,380 K
    lsm.exe                        652 Services                   0      3,436 K
    svchost.exe                    760 Services                   0      7,008 K
    svchost.exe                    856 Services                   0      5,832 K
    atiesrxx.exe                   920 Services                   0      3,376 K
    svchost.exe                    988 Services                   0     16,176 K
    svchost.exe                   1028 Services                   0     51,320 K
    svchost.exe                   1068 Services                   0     28,928 K
    audiodg.exe                   1156 Services                   0     15,976 K
    svchost.exe                   1200 Services                   0     12,432 K
    svchost.exe                   1316 Services                   0     11,852 K
    atieclxx.exe                  1408 Console                    1      4,956 K
    wisptis.exe                   1432 Console                    1      6,512 K
    AvastSvc.exe                  1552 Services                   0     22,832 K
    wisptis.exe                   1792 Console                    1      8,360 K
    TabTip.exe                    1804 Console                    1     10,448 K
    dwm.exe                       1892 Console                    1     29,420 K
    explorer.exe                  1940 Console                    1     53,728 K
    RtHDVCpl.exe                   336 Console                    1      8,688 K
    AvastUI.exe                    328 Console                    1      4,060 K
    sidebar.exe                    476 Console                    1     36,108 K
    spoolsv.exe                   2264 Services                   0      9,464 K
    taskhost.exe                  2272 Console                    1      6,072 K
    svchost.exe                   2332 Services                   0     11,252 K
    svchost.exe                   2524 Services                   0     12,836 K
    PsiService_2.exe              2572 Services                   0      3,052 K
    SeaPort.exe                   2616 Services                   0      7,908 K
    WLIDSVC.EXE                   2684 Services                   0      9,104 K
    SearchIndexer.exe             3104 Services                   0     19,096 K
    WUDFHost.exe                  3244 Services                   0      5,468 K
    WLIDSVCM.EXE                  3372 Services                   0      2,644 K
    wmpnetwk.exe                  3452 Services                   0      3,772 K
    notepad.exe                   3600 Console                    1      6,096 K
    svchost.exe                   3876 Services                   0     11,480 K
    iexplore.exe                  2936 Console                    1     29,228 K
    iexplore.exe                  3640 Console                    1     59,180 K
    wltuser.exe                   3704 Console                    1     10,016 K
    dllhost.exe                   2480 Services                   0      5,000 K
    svchost.exe                   2680 Services                   0     21,228 K
    InputPersonalization.exe      3180 Console                    1      1,440 K
    wuauclt.exe                    116 Console                    1      5,516 K
    taskmgr.exe                   3204 Console                    1      9,052 K
    iexplore.exe                  1872 Console                    1    112,188 K
    cmd.exe                       1048 Console                    1      2,936 K
    conhost.exe                   3012 Console                    1      5,200 K
    tasklist.exe                  4300 Console                    1      4,664 K
    WmiPrvSE.exe                  4340 Services                   0      5,352 K

  • When trying to print, adobe reader 11.0.07 keeps "Not responding" for 2 - 5 minutes before finally working? I have tried uninstalling and re-installing but same problem. What is going on? I have windows 7

    When trying to print, adobe reader 11.0.07 keeps "Not responding" for 2 - 5 minutes before finally working? I have tried uninstalling and re-installing but same problem. What is going on? I have windows 7

    First of all, why did you say yes to Nero Back up before researching what it does with files already on the HDD? When I install Nero, the Back Up is the first thing I disable, it is a nagging pain, there are much better backup programs available. There are several file recovery programs out there to recover deleted files, that is, if that is what happened. Also, if you haven't overwritten the files, so you should be able to find them.

  • I got adobe audition 1.5 it is not working in win 7, what i need to do

    i got adobe audition 1.5 it is not working in win 7 what i need to do

    Do you receive an error when opening the application?  Any error messages while trying to install?

  • Cannot embed pdfs in MS Word doc which are PDF Version 1.3 (Acrobat 4.x) [This is associated with Adobe Reader 9]. Getting 'program not installed' error.

    Cannot embed pdfs in Word doc which are PDF Version 1.3 (Acrobat 4.x) [This is associated with Adobe Reader 9]. Getting 'program not installed' error.
    Pdfs with other versions are okay:
    Tested successfully with Adobe Pro 9 (Version 1.5 (Acrobat 6.x)), Reader X (Version 1.4 (Acrobat 5.x)) and XI (Version 1.6 (Acrobat 7.x))
    Also cannot open embedded pdfs which have been embedded with this version (getting a similar error).
    Importantly I have removed/disabled all security options in Adobe Reader, following numerous internet suggestions from Adobe and elsewhere. This does not fix the problem.
    Currently the work around is to re-save the pdf with something other than Adobe Reader 9 (so the version updates), but we would prefer not to do this for all the old pdfs we have.
    Thank you,
    Louise.

    Could you please email me the document on which you are seeing this issue at [email protected] ?
    Please mention the forum thread link as well in the mail for the reference.
    Thanks,
    Atul

Maybe you are looking for