Adobe Reader XI (11.0.07) Error 1324 The path My Documents or the volume is invalid. Please enter it again.

What do I do to eliminate this error?
I see the things about fixing the registry, but this is not the solution as the profile should be stored on the network and not locally.
How do I get your software to install properly?

Please have a look at following threads:
https://forums.adobe.com/message/5111883#5111883
http://support2.microsoft.com/kb/292582
You can try to run cleaner tool and then try installing the product again.
http://labs.adobe.com/downloads/acrobatcleaner.html
Regards,
Anoop

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What do I need to do to fix Error 1324. The path My Documents or the volume is invalid. Please enter it again?

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How do I fix this please.
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Reader does not provide a save as option. You must be using the MS plugin for creating PDFs since Reader can not create PDFs (you would have to have Acrobat). Since you do not have Acrobat, but Reader, you will have to check why the MS plugin is not working -- not an Adobe issue.

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Error 1324.The path My Documents or the volume is invalid. Please enter it again.

Hello Adobe!
I get that error when trying to install Adobe Reader X, or upgrade/update on Windows 7 Pro workstations. This also happens when I try to update Adobe Standard products that are on our workstations.
This is an Active Directory based network, and users have their Documents folder redirected to a network server. Users have full rights over that folder, so using a network location should not be an issue. This is absolutely ridiculous that this should be a problem.
I've seen several solutions, such as repointing the Documents folder to their C drive again and then back, but that is a ludicrous solution. I'm lucky that only a few of our workstations are Win 7 currently and that I have not been made aware of this issue on Windows XP Pro. I couldn't imagine having to touch 250 workstation to fix this problem.
Re-redirecting the Documents folder it is NOT a solution it is a bandaid for something broken.
Does anyone know of a fix or solution to this problem?

This issue is still present in Adobe Reader XI
"My Documents" is on a Network share.
Anyone had any luck in resolving?
Thanks
Below the "System/user" Path:
C:\Users\userxxx>set path
Path=
C:\PROGRAM FILES (X86)\NVIDIA CORPORATION\PHYSX\COMMON;
C:\PROGRAM FILES (X86)\INTEL\ICLS CLIENT\;
C:\PROGRAM FILES\INTEL\ICLS CLIENT\;
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\MICROSOFT ONLINE SERVICES;
C:\PROGRAM FILES (X86)\COMMON FILES\MICROSOFT SHARED\MICROSOFT ONLINE SERVICES;
C:\Program Files\Common Files\MICROSOFT SHARED\WINDOWS LIVE;
C:\windows\SYSTEM32;
C:\windows;
C:\windows\SYSTEM32\WBEM;
C:\windows\SYSTEM32\WINDOWSPOWERSHELL\V1.0\;
C:\PROGRAM FILES (X86)\COMMON FILES\ROXIO SHARED\DLLSHARED\;
C:\PROGRAM FILES (X86)\COMMON FILES\ROXIO SHARED\OEM\DLLSHARED\;
C:\PROGRAM FILES (X86)\COMMON FILES\ROXIO SHARED\OEM\DLLSHARED\;
C:\PROGRAM FILES (X86)\COMMON FILES\ROXIO SHARED\OEM\12.0\DLLSHARED\;
C:\PROGRAM FILES (X86)\ROXIO\OEM\AUDIOCORE\;
C:\PROGRAM FILES (X86)\MICROSOFT SQL SERVER\100\TOOLS\BINN\;
C:\PROGRAM FILES (X86)\MICROSOFT SQL SERVER\100\DTS\BINN\;
C:\PROGRAM FILES (X86)\HEWLETT-PACKARD\HP PROTECTTOOLS SECURITY MANAGER\BIN\;
C:\PROGRAM FILES (X86)\INTEL\OPENCL SDK\3.0\BIN\X86;
C:\PROGRAM FILES (X86)\INTEL\OPENCL SDK\3.0\BIN\X64;
C:\PROGRAM FILES (X86)\COMMON FILES\APPLE\INTERNET SERVICES;
C:\PROGRAM FILES (X86)\COMMON FILES\APPLE\APPLE APPLICATION SUPPORT;
C:\PROGRAM FILES\INTEL\INTEL(R) MANAGEMENT ENGINE COMPONENTS\DAL;
C:\PROGRAM FILES\INTEL\INTEL(R) MANAGEMENT ENGINE COMPONENTS\IPT;
C:\PROGRAM FILES (X86)\INTEL\INTEL(R) MANAGEMENT ENGINE COMPONENTS\DAL;
C:\PROGRAM FILES (X86)\INTEL\INTEL(R) MANAGEMENT ENGINE COMPONENTS\IPT;
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C:\PROGRAM FILES\COMMON FILES\INTEL\WIRELESSCOMMON\;
C:\USERS\userxxx\APPDATA\LOCAL\MICROSOFT\MAP;
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\\SERVERxxx\Users\userxxx\My Documents

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ERROR: Error 1324.The path My Documents or the volume is invalid. Please enter it again HELP!!

Receive this when trying to install Adobe Pro XI

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I cannot install adobe reader. I get so far and get the message "Error 1324. The oath All folders or the volume is invalid. Please enter it again" can you help?

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We need to know if any registry settings are causing this error. Please follow these instructions:
from Windows Start | Search: type regedit and hit Enter; you will see a window like this
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▹ HKEY_LOCAL_MACHINE ▹ Software ▹ Microsoft ▹ Windows ▹ CurrentVersion ▹ Explorer ▹ User Shell Folders
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I posted this in the enterprise forum but have not had any luck getting a response so I'm reposting it here to see if I have any luck.
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Adobe Reader XI (11.0.07) Error 2753. The File 'acrosup64.dll' is not marked for installation.

I am getting Adobe Reader XI (11.0.07) Error 2753. The File 'acrosup64.dll' is not marked for installation when deploying from msi package. .
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Hi dingusmagii
Can you please share the following info:
-> Which OS and architecture are you on
-> What are the exact steps being followed for installation.
-> Do you have any previous version of Reader already installed on your machine.
Also it would be helpful if you can you share Windows Installer log. Please follow the steps below to create installer log
1. Launch Notepad
2. Copy paste the following text in notepad
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer\]
"Logging"="voicewarmupx"
3. Now press Ctrl+S to save the file.
4. In the "Filename" field type <any_file_name>.reg for e.g. abc.reg
4. In the "Save as type" dropdown, select "All Files"
5. Click Save button to save the file at desired location
6. Go to the location where you saved the file and double click on it.
7. Follow the prompts to create the registry key.
After the registry key is added successfully, please re run the 11.0.07 patch installer. Once you get the error message click ok and then click on finish to close the installer dialog.
Now go to C:\Users\{username}\AppData\Local\Temp and look for file with name similar to MSIxxxxx.log.
Please upload the dump (compress the dump using WinZip or likewise) and share the link here.
For help see link How to share a document
regards,
Rohit

Error applying Adobe Reader 11.0.07 patch - "Error 2762. Cannot write script record. Transaction not started"

I have a problem applying the "adobe reader 11.0.07" patch. I have downloaded "AdbeRdrUpd11007_MUI.msp" from Adobe site and tried applying the patch using the command.
The following error is prompted
"Error 2762. Cannot write script record. Transaction not started" at the end of installation, But the version is updated to "11.0.07" in ARP.
This error is mainly related to custom action sequence in "Execute sequence".
I have created logfile and checked. it points to the custom action - "CreateAcroPDFRegForIE11".
Could someone help me resolve this issue?
Thanks in Advance..

Hello Kashif,
Find the answers below:
1) How did you install reader MUI for example by running setup.exe or through an AIP or may be via SCCM or GPO? Any customizations during first install?
     package is for SCCM and the Installation is carried through msi . AIP
2) Which version of Reader MUI do you have installed curently?
     Adobe Reader 11.0.05
3) Which command did you use to run the patch?
     msiexec /p AdbeRdrUpd11007_MUI.msp
4) Did you run the patch from an elevated command prompt?
     Yes
5) Which OS version are you at?
     Windows 7 64 bit
Am unable to share the log file, am just copying the lines where the installation stops and prompts error:
MSI (s) (24:20) [11:26:44:071]: Doing action: CreateAcroPDFRegForIE11
Action start 11:26:44: CreateAcroPDFRegForIE11.
MSI (s) (24:20) [11:26:44:071]: Transforming table CustomAction.
MSI (s) (24:20) [11:26:44:071]: Transforming table CustomAction.
MSI (s) (24:20) [11:26:44:071]: Note: 1: 2262 2: CustomAction 3: -2147287038
MSI (s) (24:20) [11:26:44:071]: Transforming table CustomAction.
MSI (s) (24:20) [11:26:44:071]: Transforming table Binary.
MSI (s) (24:20) [11:26:44:071]: Transforming table Binary.
MSI (s) (24:20) [11:26:44:071]: Note: 1: 2262 2: Binary 3: -2147287038
MSI (s) (24:20) [11:26:44:071]: Transforming table Binary.
MSI (s) (24:20) [11:26:44:071]: Note: 1: 2762
MSI (c) (80:E8) [11:26:44:243]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
Error 2762.Cannot write script record. Transaction not started.
MSI (s) (24:20) [11:33:58:305]: Product: Adobe Reader XI (11.0.07) MUI -- Error 2762.Cannot write script record. Transaction not started.
Action ended 11:33:58: CreateAcroPDFRegForIE11. Return value 3.
Thanks In Advance..

Adobe Reader XI (11.0.07) Error 1324 The path My Documents or the volume is invalid. Please enter it again.

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