Adobe Reader XI crashes on PPKLite.api with failure CryptFindLocalizedName.
When Other language version Adobe reader XI is installed to English version Windows, it crashes on PPKLite.api with failure CryptFindLocalizedName.
It doesn't have the check routine which it is null, and it crashes because it calls 'wcslen(NULL)'
D:\Program Files\Adobe\Reader 11.0\Reader\plug_ins\PPKLite.api
28058DFA C7066C9A4428
mov
dword ptr [esi],L28449A6C
28058E00 897E10
mov
[esi+10h],edi
28058E03 885E14
mov
[esi+14h],bl
28058E06 897D0C
mov
[ebp+0Ch],edi
28058E09 FF750C
push
[ebp+0Ch]
28058E0C C645FC01
mov
byte ptr [ebp-04h],01h
28058E10 FF15BC155928
call
[CRYPT32.dll_DelayImport_CryptFindLocalizedName]
28058E16 8365FC00
and
dword ptr [ebp-04h],00000000h
28058E1A 89450C
mov
[ebp+0Ch],eax <--- eax=0 !!!!!!!!!!!!!!!!!!!!
28058E1D FF750C
push
[ebp+0Ch]
28058E20 FF15DCB34128
call
[MSVCR100.dll!wcslen]
28058E26 59
pop
ecx
28058E27 8B4E04
mov
ecx,[esi+04h]
28058E2A 8D440004
lea
eax,[eax+eax+04h]
28058E2E 50
push
eax
My environment XPSP3 with changing user and system locale to Japanese.
But , It is resolved.
It becomes no error when I install MUI version Reader XI.
But sometimes My Windows XP SP3 shows the popup application Error dialog when Adobe reader XI is terminating. It seems to have some bugs.
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This is the crash log that I get
Process: AdobeReader [10994]
Path: /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 10.1.4 (10.1.4)
Code Type: X86 (Native)
Parent Process: launchd [214]
User ID: 502
Date/Time: 2012-09-15 13:04:51.971 -0400
OS Version: Mac OS X 10.8.1 (12B19)
Report Version: 10
Interval Since Last Report: 7446 sec
Crashes Since Last Report: 7
Per-App Interval Since Last Report: 38 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: 2333A9D7-D803-4F31-B5C3-726CD7241485
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
__TEXT 0000000000001000-0000000000002000 [ 4K] r-x/rwx SM=COW /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.CoolType 0x02168657 CTInit + 105971
1 com.adobe.CoolType 0x022bd1dc CTCleanup + 902910
2 com.adobe.CoolType 0x0215d9ab CTInit + 61767
3 com.adobe.CoolType 0x022aa382 CTCleanup + 825508
4 com.adobe.CoolType 0x022920f2 CTCleanup + 726548
5 com.adobe.CoolType 0x0223c134 CTCleanup + 374358
6 com.adobe.CoolType 0x0223bf91 CTCleanup + 373939
7 com.adobe.CoolType 0x0223c012 CTCleanup + 374068
8 com.adobe.CoolType 0x0223dd43 CTCleanup + 381541
9 com.adobe.CoolType 0x021dc415 CTInit + 580529
10 com.adobe.Acrobat.framework 0x00b40e68 AcroSecurityBailOutImpl + 9056913
11 com.adobe.Acrobat.framework 0x00b3b225 AcroSecurityBailOutImpl + 9033294
12 com.adobe.Acrobat.framework 0x005727dc AcroSecurityBailOutImpl + 2968581
13 com.adobe.Acrobat.framework 0x001c460b RunAcrobat + 1773684
14 com.adobe.Acrobat.framework 0x001c4051 RunAcrobat + 1772218
15 com.apple.CoreFoundation 0x9172f0d6 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
16 com.apple.CoreFoundation 0x9172ea75 __CFRunLoopDoTimer + 709
17 com.apple.CoreFoundation 0x91713892 __CFRunLoopRun + 1730
18 com.apple.CoreFoundation 0x91712d6a CFRunLoopRunSpecific + 378
19 com.apple.CoreFoundation 0x91712bdb CFRunLoopRunInMode + 123
20 com.apple.HIToolbox 0x97e5c8aa RunCurrentEventLoopInMode + 242
21 com.apple.HIToolbox 0x97e5c619 ReceiveNextEventCommon + 374
22 com.apple.HIToolbox 0x97e5c494 BlockUntilNextEventMatchingListInMode + 88
23 com.apple.AppKit 0x924a2a5a _DPSNextEvent + 724
24 com.apple.AppKit 0x924a228c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
25 com.apple.AppKit 0x924986dc -[NSApplication run] + 855
26 com.adobe.Acrobat.framework 0x00014d3b RunAcrobat + 6052
27 com.adobe.Acrobat.framework 0x000136d3 RunAcrobat + 316
28 com.adobe.Reader 0x00001e92 main + 94
29 com.adobe.Reader 0x00001e16 start + 54
Thread 1:
0 libsystem_kernel.dylib 0x95b0a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9969c04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9969be19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99683cca start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x95b0a9ae kevent + 10
1 libdispatch.dylib 0x99c10cc5 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x99c107fd _dispatch_mgr_thread + 53
Thread 3:
0 libsystem_kernel.dylib 0x95b0a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9969c04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9969be19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99683cca start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x95b0a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9969c04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9969be19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99683cca start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x95b0a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9969c04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9969be19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99683cca start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x95b098e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9969e220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x997240ad pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x99d8f49e TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x99d8f69a TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x99cdbbcb MPWaitOnQueue + 261
6 AdobeACE 0x0196f737 ACEInitialize + 3741
7 AdobeACE 0x0196f6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore 0x99d62a87 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x99699557 _pthread_start + 344
10 libsystem_c.dylib 0x99683cee thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x95b098e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9969e220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x997240ad pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x99d8f49e TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x99d8f69a TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x99cdbbcb MPWaitOnQueue + 261
6 AdobeACE 0x0196f737 ACEInitialize + 3741
7 AdobeACE 0x0196f6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore 0x99d62a87 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x99699557 _pthread_start + 344
10 libsystem_c.dylib 0x99683cee thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x95b098e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9969e220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x997240ad pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x99d8f49e TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x99d8f69a TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x99cdbbcb MPWaitOnQueue + 261
6 AdobeACE 0x0196f737 ACEInitialize + 3741
7 AdobeACE 0x0196f6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore 0x99d62a87 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x99699557 _pthread_start + 344
10 libsystem_c.dylib 0x99683cee thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x95b098e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9969e220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x997240ad pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM 0x01abc6bc AGMInitialize + 33770
4 AdobeAGM 0x01abc5f6 AGMInitialize + 33572
5 AdobeAGM 0x01abc151 AGMInitialize + 32383
6 libsystem_c.dylib 0x99699557 _pthread_start + 344
7 libsystem_c.dylib 0x99683cee thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x95b098e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9969e220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x997240ad pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM 0x01abc6bc AGMInitialize + 33770
4 AdobeAGM 0x01abc5f6 AGMInitialize + 33572
5 AdobeAGM 0x01abc151 AGMInitialize + 32383
6 libsystem_c.dylib 0x99699557 _pthread_start + 344
7 libsystem_c.dylib 0x99683cee thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x95b098e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9969e220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x997240ad pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM 0x01abc6bc AGMInitialize + 33770
4 AdobeAGM 0x01abc5f6 AGMInitialize + 33572
5 AdobeAGM 0x01abc151 AGMInitialize + 32383
6 libsystem_c.dylib 0x99699557 _pthread_start + 344
7 libsystem_c.dylib 0x99683cee thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x95b098e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9969e289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x9969e512 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x99d8f6b9 TSWaitOnConditionTimedRelative + 177
4 com.apple.CoreServices.CarbonCore 0x99cdbbcb MPWaitOnQueue + 261
5 com.adobe.Acrobat.framework 0x0006626d RunAcrobat + 339158
6 com.adobe.Acrobat.framework 0x00063966 RunAcrobat + 328655
7 com.apple.CoreServices.CarbonCore 0x99d62a87 PrivateMPEntryPoint + 68
8 libsystem_c.dylib 0x99699557 _pthread_start + 344
9 libsystem_c.dylib 0x99683cee thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x95b0a9ae kevent + 10
1 com.adobe.Acrobat.framework 0x00f0eef6 AcroSecurityBailOutImpl + 13046559
2 com.adobe.Acrobat.framework 0x00e7742b AcroSecurityBailOutImpl + 12425300
3 libsystem_c.dylib 0x99699557 _pthread_start + 344
4 libsystem_c.dylib 0x99683cee thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x02167d2b ecx: 0xacd21174 edx: 0x00000000
edi: 0x00000000 esi: 0xbfffb740 ebp: 0xbfffbd68 esp: 0xbfffb6c0
ss: 0x00000023 efl: 0x00010246 eip: 0x02168657 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 2
Binary Images:
0x1000 - 0x1fff +com.adobe.Reader (10.1.4 - 10.1.4) <3D670F22-EB8E-10C1-C764-D000FB143685> /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
0x6000 - 0x173ffef +com.adobe.Acrobat.framework (10.1.4 - 10.1.4) <EF4ED996-BC03-E76F-FA5C-A56C24D9576E> /Applications/Adobe Reader.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x196d000 - 0x1a8efff +AdobeACE (1) <B885D217-C2F6-8496-12D0-FCA0E620635B> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1ab1000 - 0x2075ffb +AdobeAGM (1) <B09E932D-3C51-EFEF-A21C-C1747B36BDB5> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x2128000 - 0x2145ff7 +AdobeBIB (1) <7C894693-F5AC-A9BF-E72A-097BDF33C329> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x214c000 - 0x246fff3 +com.adobe.CoolType (AdobeCoolType 5.08.115.1 - 5.08.115.1) <DA458D39-A0A9-163E-F13E-BA9333B413DD> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x24c1000 - 0x25dfff3 com.apple.WebKit (8536 - 8536.25) <5365AA39-A1A7-315D-AA1C-0C564909C0E0> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x268f000 - 0x3319ff3 com.apple.WebCore (8536 - 8536.24) <06F7EC1E-A7F2-37F1-ADC6-687284E661D8> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versi ons/A/WebCore
0x3f10000 - 0x3f1dffb com.apple.Librarian (1.1 - 1) <C8D82AA3-AE5E-3B6D-A8D1-847856057186> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x3fb6000 - 0x3fb7ffd com.apple.textencoding.unicode (2.5 - 2.5) <4E2ABBEB-1F0D-3C06-BA0C-C3CEDDF17BD2> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x8f4e000 - 0x9146ff7 +com.adobe.Acrobat.adm (10.1.4 - 10.1.4) <34359758-168B-1E60-A3E4-2E4745649195> /Applications/Adobe Reader.app/Contents/Frameworks/SPPlugins/AdobeADM.bundle/Contents/MacOS/AdobeADM
0xbf76000 - 0xbfd5fe7 +AcroSQLite (1) <33E9D2E6-ACE5-0905-A40C-D1079751F9DF> /Applications/Adobe Reader.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
0xc39b000 - 0xc3a9fff libSimplifiedChineseConverter.dylib (61) <60899F9C-A79F-3BC2-855E-DC5C78B98FEB> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x8fed0000 - 0x8ff02e57 dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld
0x90007000 - 0x90012fff libcommonCrypto.dylib (60026) <A6C6EDB8-7E69-3827-81F3-9A74D0935461> /usr/lib/system/libcommonCrypto.dylib
0x90013000 - 0x90013fff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90197000 - 0x9019efff liblaunch.dylib (442.21) <349330F8-1BBF-3B78-AFB2-4F32413CE971> /usr/lib/system/liblaunch.dylib
0x9019f000 - 0x902ebff3 com.apple.CFNetwork (596.1 - 596.1) <DE5FA267-6E01-388E-9ADA-8764BE469C35> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x9032d000 - 0x90352ff7 com.apple.CoreVideo (1.8 - 99.0) <7A90C337-4493-3393-9C56-75EB52112D75> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x90384000 - 0x903feff7 com.apple.securityfoundation (6.0 - 55115.4) <7F614418-F853-3FED-B265-0EA47F309A49> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x903ff000 - 0x90406fff libsystem_dnssd.dylib (379.27.1) <B5CD3F39-7039-30CF-877D-FDF38A659E46> /usr/lib/system/libsystem_dnssd.dylib
0x90407000 - 0x90408fff libquarantine.dylib (52) <D526310F-DC77-37EA-8F5F-83928EFA3262> /usr/lib/system/libquarantine.dylib
0x90409000 - 0x9044eff5 com.apple.opencl (2.1.17 - 2.1.17) <921C1549-637A-33D7-A891-834FB9F582C7> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9044f000 - 0x90473ff2 com.apple.framework.familycontrols (4.0 - 400) <A313D83E-5A03-3174-A213-1F7D379040D1> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x90a1f000 - 0x90a1ffff libSystem.B.dylib (169.3) <4F99C03B-BBFF-3BF8-8CC2-2DA764447446> /usr/lib/libSystem.B.dylib
0x90ab8000 - 0x90b15fff com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <9549B81F-4425-34EE-802B-F462068DC0C5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x90b16000 - 0x90bc9ff7 com.apple.coreui (2.0 - 181) <4F071012-F857-367D-B0B8-EAD088A05740> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x91461000 - 0x9148dff7 libsystem_info.dylib (406.17) <AA5611DB-A944-3072-B6BE-ACAB08689547> /usr/lib/system/libsystem_info.dylib
0x9148e000 - 0x914d0ff7 com.apple.RemoteViewServices (2.0 - 80.3) <EE36AF6C-E574-3F48-9AC3-E8C8295739FF> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x914e9000 - 0x914e9fff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x914ea000 - 0x914eefff com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x914ef000 - 0x91564ff7 com.apple.ApplicationServices.ATS (332 - 341) <EC79D064-1399-3F33-BACC-6D93A5BE04E6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x915b6000 - 0x915c0fff libCSync.A.dylib (322) <CD2707A0-48EB-30C5-8431-460663D44A91> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
0x915f7000 - 0x915fffff com.apple.CommerceCore (1.0 - 26) <AF0D1990-8CBF-3AB4-99DF-8B7AE14FB0D5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x91600000 - 0x916aeff3 com.apple.CoreText (260.0 - 275.14) <3CC31B7F-5560-364A-ADFC-31861C3C2328> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x916af000 - 0x916b5fff libGFXShared.dylib (8.5) <7022CE54-70E9-33D3-B679-9A9BB6B2AABF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x916b6000 - 0x916baffc libGIF.dylib (843) <355B672B-D07D-36FE-B6B9-142406ACFBA2> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x916bb000 - 0x916bfffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x916c0000 - 0x916c0ffd libOpenScriptingUtil.dylib (148) <6B34E8E4-EE31-3E2B-AEB3-8714C3102AED> /usr/lib/libOpenScriptingUtil.dylib
0x916c1000 - 0x916d6fff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x916d7000 - 0x916dbff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
0x916dc000 - 0x918c3ffb com.apple.CoreFoundation (6.8 - 744) <A2BB4949-264A-302B-897E-713860894FE6> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x918c4000 - 0x9191bff7 com.apple.ScalableUserInterface (1.0 - 1) <2B5E454B-BC49-3E85-B54D-1950397C448C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x91c07000 - 0x91c08ffd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
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0x9933f000 - 0x993bbffb com.apple.Metadata (10.7.0 - 707.1) <E18350AD-CAA9-3323-BDE9-63A688792C6C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x993bc000 - 0x993bdfff libDiagnosticMessagesClient.dylib (7) <B2BC685E-C129-3F6B-9222-AF3CF4F186AC> /usr/lib/libDiagnosticMessagesClient.dylib
0x994fd000 - 0x99514fff com.apple.GenerationalStorage (1.1 - 132.1) <4E0F0C47-7796-3152-A77D-F6456287498A> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x99516000 - 0x99516ffd com.apple.audio.units.AudioUnit (1.8 - 1.8) <B688A998-93B5-3D9B-BAE4-E49947AA82B4> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x99517000 - 0x99518fff libsystem_sandbox.dylib (220) <4E42390B-25EC-3530-AF01-337E430C16EB> /usr/lib/system/libsystem_sandbox.dylib
0x99519000 - 0x9951ffff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x99520000 - 0x995caff7 com.apple.LaunchServices (539 - 539) <4C026504-5420-35D7-912E-A584C6F9FFC6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x995cb000 - 0x995e8fff com.apple.openscripting (1.3.5 - 148) <3460338D-B686-3C33-B322-DC8391668F8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x995e9000 - 0x9962aff7 libcups.2.dylib (327) <F46F8703-FEAE-3442-87CB-45C8BF98BEE5> /usr/lib/libcups.2.dylib
0x99683000 - 0x99740ffb libsystem_c.dylib (825.24) <7D90CAC5-EC98-35F8-A52E-81B54F0C7DCC> /usr/lib/system/libsystem_c.dylib
0x997c7000 - 0x997ebfff libJPEG.dylib (843) <04383F74-067F-3E98-882F-21F5B9578984> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x997fa000 - 0x99801ffb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
0x99802000 - 0x99a59fff com.apple.JavaScriptCore (8536 - 8536.24) <361AF27F-4E6B-3D86-B363-95DED1D56981> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x99a5a000 - 0x99a5dfff com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x99a5e000 - 0x99ac2ff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x99ac3000 - 0x99bfeff7 libBLAS.dylib (1073.3) <804B5AF7-2646-31D1-8875-FCCF158476D4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x99bff000 - 0x99c01fff com.apple.securityhi (4.0 - 55002) <15E9B9BC-108F-3416-A0A7-A321A85081F7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x99c02000 - 0x99c0bffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x99c0c000 - 0x99c1eff7 libdispatch.dylib (228.18) <833C83BE-278C-353E-AC6D-9B85FAC50A1D> /usr/lib/system/libdispatch.dylib
0x99c1f000 - 0x99cb1ffb libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x99cb2000 - 0x99ccbfff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x99ccc000 - 0x99fd1fff com.apple.CoreServices.CarbonCore (1037 - 1037) <92494ADA-2ED1-3141-81B9-23F2C27E779C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x99fff000 - 0x9a00cfff libGL.dylib (8.5) <B411046C-3068-3A22-B3F1-9E78C5888232> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9a00d000 - 0x9a019ff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x9a01a000 - 0x9a01afff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x9a05b000 - 0x9a1b2ff7 com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <6856CA9B-BF08-341B-AEE9-91CC258D4534> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9a1b3000 - 0x9a5f5ff3 com.apple.CoreGraphics (1.600.0 - 322) <2E04AAAD-8403-3819-BD6C-9836D42F58B1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x9a5f6000 - 0x9a600fff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0xbab00000 - 0xbab21ffc libKoreanConverter.dylib (61) <39F6BEE7-AE54-3423-B920-2A3573BC9A1A> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 8
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 343018
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=175.6M resident=142.0M(81%) swapped_out_or_unallocated=33.6M(19%)
Writable regions: Total=110.8M written=4716K(4%) resident=11.6M(11%) swapped_out=0K(0%) unallocated=99.1M(89%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.0M
CG backing stores 152K
CG image 124K
CG shared images 1184K
CoreServices 1232K
MALLOC 44.1M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=243 4K
Memory tag=35 7116K
Stack 71.1M
VM_ALLOCATE 16.4M
__DATA 8008K
__DATA/__OBJC 208K
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 40.3M
__OBJC 1780K
__OBJC/__DATA 60K
__PAGEZERO 4K
__TEXT 135.3M
__UNICODE 544K
mapped file 127.4M
shared memory 308K
=========== =======
TOTAL 487.4M
Model: MacBookPro9,2, BootROM MBP91.00D3.B06, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f38
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.81.21)
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: U3 Titanium, 0x0781 (SanDisk Corporation), 0x5408, 0x1d110000 / 7
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3 -
Adobe Reader X Crashes after Java Update to Version 7 Update 51
I just installed the new Java update Version 7 Update 51 and now Adobe Reader X crashes in Windows 8.1 within 3 seconds, any advise would be helpful.
Bankruptcy AttorneyThanks. I've posted there as well. Anyone know if there's a workaround to keep reader from crashing with this form, or is my only option to roll back the servers until the creator of the form updates it?
(I have notified their webmaster of the issue, but who knows how long it will take the state to update the form.) -
Files for Adobe Reader Cause Crash
Every time I try to open a file for adobe reader, whether I get it embedded in my browser or download it from the internet either Safari crashes or Adobe Reader application crashes no matter what it is. I switched to firefox because Safari kept unexpectedly quitting constantly and it was becoming so frequent that I couldn't even do anything. Any advice on how to get the adobe reader plugin for safari to work(which i did install)? Or how to get any files to work? My friend has this same problem on her iBook, too.
Hello David:
First, I would trash the Safari preference file (com.apple.safari.plist) and restart. Then I would uninstall the current Adobe reader you have installed (get all of it) and then download the latest version from the Adobe web site. FWIW, I have no trouble at all with either safari or reading PDF files.
Barry -
Adobe Reader keeps crashing on iPad Air
Not sure if this has already been mentioned by others but my adobe reader keeps crashing every time I pull up any power points since the last update. It is really frustrating since I have so many power points on it from school saved with notes. Is there any way this can be fixed or it in the processed of being fixed in the next update? I have the iPad Air with the latest iOS software. Thank you!
This is not a problem that we have seen or that others have reported. Can you please share one of the files you are opening by emailing it to [email protected]?
Thanks! -
Adobe Reader keeps crashing on my iPad every time i am highlighting the text
Adobe Reader keeps crashing on my iPad every time i am highlighting the text. Didnt have this problem before. Please help.
Hi MR.LUSTIN,
We are not able to reporduce this issue at our end. Could you please share the file with which you are having this issue or is it like with every file this issue is there?
Thanks,
-Shilpi -
Problem with Adobe Reader not being able to run with Maverick 10.9.2?
problem with Adobe Reader not being able to run with Maverick 10.9.2?
Have you updated your version of Adobe Reader?
-
Dear Ones,
I have Firefox 10.0.2. and OSX 10.6.8. and the latest PDF adobe reader, and still can not open with the browser PDF files.Can someone help,pls?Thanxsee if this is helpful : [http://support.mozilla.org/en-US/kb/Opening%20PDF%20files%20within%20Firefox Opening PDF files within Firefox]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem. -
Every time I try to use adobe reader it crashes? (Mac 0s 10.9.3)
Every time I try to use adobe reader it crashes..tried reinstalling but same thing happens! Any ideas?
I would try deleting the program and download it again. Perhaps some part of it didn't download when you originally downloaded it.
-
Unable to open PDF files with Adobe Reader, Mac trying to open files with QuickTime instead, but not succeeding. HELP!
Hi BDAqua,
Thanks for the info, I dragged a PDF to desktop ctrl-, get info. change all to open with adobe.
Problem solved, many thanks for a quick response.
Barry69 -
How to I get Adobe Reader XI to accept links made with Adobe Acrobat XI without asking each time?
Asking for what, exactly?
-
How do I stop Adobe Reader from crashing on my unprivileged user?
I am running Windows 7 and I needed to create an unprivileged user on my computer. When I open a PDF file, it almost instantly crashes (I can view the document for about three seconds). If I simply open Adobe Reader without a PDF and click Edit -> Preferences, it crashes. If I open a PDF in any browser, it crashes.
From what I have been able to surmise, it seems that Adobe Reader is trying to read the registry of my privileged user. I have tried uninstalling Adobe Reader, temporarily giving privileges to my unprivileged user, installing Adobe Reader on that user, and then remove the permissions, but the crash still occurs. The only way to stop Adobe Reader from crashing is to start the program as an administrator or change the account type to administrator. How do I stop Adobe Reader from crashing on my unprivileged user?It said "Adobe Reader has stopped working" soon after I opened it, but I was still able to scroll down the document. It was only once I pressed Close Program that it stopped working.
Upon trying it a second time, it immediately stopped letting me scroll down when the program crashed. Here is the error log, I receive the exact same exception code every time:
Application Error
Faulting application name: AcroRd32.exe, version: 11.0.1.36, time stamp: 0x50d0b932
Faulting module name: AcroRd32.exe, version: 11.0.1.36, time stamp: 0x50d0b932
Exception code: 0x40000015
Fault offset: 0x000b7e40
Faulting process id: 0x104c
Faulting application start time: 0x01ce02e04f2d96cc
Faulting application path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Faulting module path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Report Id: 961d161d-6ed3-11e2-9fb2-001fbc09988e -
Adobe Reader XI does not open files with a command line "path" argument.
Adobe Reader XI does not open files with a command line "path" argument. Version X and lower all worked fine. I have deleted and reinstalled the program with no success. Is this a bug?
Hi Daniel,
What is the make of the printer and is it using PCL or PS driver.?
Do you have Acrobat installed on this machine as well?
Please check if 'Print Spooler' service is running on the machine.
Regards,
Rave
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