Adobe Reader XI - Fatal Error Acrobat failed connect DDE Server

Hallo zusammen.
Mein System ist:
Windows XP SP3
Adobe Reader XI (11.0.3)
Outlook 2010
Exchange 2010
Antivirus: Avast Endpoint Protection Suite Plus
Alle User haben ein Firmenprofil
Der "Problemuser" arbeitet an zwei PC's mit Windows XP SP3 -> Profil wurde komplett erneuert
PC HP Compaq 6300 Pro (Businesspc) -> wurde vor 1 Woche neu installiert
Seit ein paar Wochen hat einer unserer Userin das Problem dass wenn sie normal mit Outlook arbeitet und Lieferscheine bekommt, öffnet sie diese und druckt sie aus. Doch nach ein paar Stunden arbeiten tritt immer wieder der nachfolgende Fehler auf. Sie klickt auf das PDF und bevor das PDF sichtbar ist erscheint folgender Fehler:
Fatal Error
Acrobat failed to connect to a DDE server.
Sobald sie den Reader schliessen möchte, passiert nichts. Der Reader schliesst sich nicht. Sogar den Prozess schliessen geht nicht. Nur ein Neustart hilft noch.
Manchmal kann sie das PDF öffnen und lesen und der Reader lässt sicht dann aber wie oben beschrieben nicht schliessen (Fehlermeldungslos).
Wie kann ich das mit dem DDE Server beheben? Ist ev. ein Port beim Antivirus geschlossen welcher offen sein sollte?
Lg Samigasi

Das ist ein Windoof-Fehler. Das hat mit Acrobat Null zu tun. Da schmiert irgendein Dienst oder die svchost.exe selber ab....
Mylenium

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