Adobe Reader XI hangs and gives the error  "Reader stopped working"

This very often happens when i try to open pdf files.
We have thousands of pdf files, in which my colleagues work all day. We created a kind of menu where we jump from document to document using a “jumpbutton”. This worked fine for years until we updated to the reader 11.0.10. Then it started to randomly hang when we try to open documents. We have already installed it new, we have already got rid of the “protected mode”. 
  What should we do?
Help!!!

Hi Anuba,
the same Scenario occurs randomly with all kinds of PDFs. This includes hundres of Computers which are working with Reader in my Company. We are setting up new Systems every day with Windows 8 and the latest Reader, when we buy new computers. This has no effect on our Problem.  The Reader hangs with older Systems (Windows 7) and new Systems (Windows 8) in the same way. When we try to use other pdf Viewers than Reader, there is no Problem at all.
Regards
Franz

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