Adobe Reader XI Install Error 1325 AI_RecycleBin is not a valid short file name

Adobe 10 worked fine on my computer, when I did the update for Adobe XI I got this error.  I tried a couple of times to redownload and install with no success.  Adobe Reader 10 wouldn't work either.  I did a restore on my computer back before the Reader update and that did not get Adober Reader back to working.
I have been through the Adobe Help & Support, and  Community.  I have used the uninstaller programs and checked anything and everything I found in those two places.  I even tried to install Reader 9 to no avail.
I am ready for some help and ideas?

In your post https://forums.adobe.com/thread/1572490 you show message 'Documents is not a valid short file name'.  Now you have the same problem with AI_RecycleBin?

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