Adobe Reader XI Install Fails

I have a MacBook Pro running OS 10.8.2.  Tonight I received a message on the screen telling me that there was an update to Adobe Acrobat Reader that is installed on the machine.  I tried to run the update 3 times and it failed each time.  I un-installed Acrobat Reader and restarted the Macbook Pro.  I downloaded Acrobat Reader XI from the Adobe website and tried installing again.  The installation fails because an error and the screen message said to contact Adobe.
Is anyone having the same trouble - does anyone have an idea why this is happening?
Thanks, Bill

I have a MacBook Pro running OS 10.8.2.  Tonight I received a message on the screen telling me that there was an update to Adobe Acrobat Reader that is installed on the machine.  I tried to run the update 3 times and it failed each time.  I un-installed Acrobat Reader and restarted the Macbook Pro.  I downloaded Acrobat Reader XI from the Adobe website and tried installing again.  The installation fails because an error and the screen message said to contact Adobe.
Is anyone having the same trouble - does anyone have an idea why this is happening?
Thanks, Bill

Similar Messages

  • Adobe reader 11 installation fails. error message: there was an error installing adobe reader. adobe

    Adobe reader 11 installation fails. error message: there was an error installing adobe reader. adobe reader installation error. null. tried using adobe cleaning  tool. using XP sp3. seems that adobe 11 is not completely uninstalling. this is because when adobe reader  11 is removed  from add/remove program. when pc is rebooted, adobe reader 11 entry comes back but it is  like false entry as no size given. please help to succesfully install Adobe Reader 11.  also tried:
    1. uninstalled, rebooted, reinstalled  2. installed from different locations  3. removed adobe key from
    local machine and tried to install

    Seriously, I do not understand what is going on - I have never seen this before!
    The MSI installers are usually used in corporate environments to roll out installs on multiple machines.  However, you can use it like a normal (EXE) installer; it will just go through fewer steps than the EXE.  Not sure if it will improve the situation, but it's worth a try.
    Another thing to try is to uninstall these remaining entries using Microsoft Fixit: http://support.microsoft.com/mats/Program_Install_and_Uninstall - also no guarantee, but also worth trying.

  • Adobe Drive 4 install fails on Mac Lion

    Drive 4  install is failing with the following error summary on OS X 10.7.4:
    Exit Code: 7 Please see specific errors and warnings below for troubleshooting.For example,  ERROR: DW030, DW050 ...  -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 2 error(s), 0 warning(s) ----------- Payload: {C3BC3DF1-83AB-4808-A672-474E15340D4B} Adobe Drive 4 4.0.0.0 ----------- ERROR: DW030: Custom Action for payload {C3BC3DF1-83AB-4808-A672-474E15340D4B} Adobe Drive 4 4.0.0.0 returned error. Failing this payload.  ERROR: DW050: The following payload errors were found during install: ERROR: DW050:  - Adobe Drive 4: Install failed -------------------------------------------------------------------------------------
    http://www.adobe.com/go/cs_systemreqs
    Anyone have a thought as to why? Had the same result after closing all applications and after a restart with all applications closed.
    Cheers.

    Exit Code 7 is a fairly vague error message but you can try the steps listed at Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html.
    I would recommend though reviewing your installation logs prior to beginning the troubleshooting process.  They likely contain additional information which can be utilized to determine the root cause of your difficulties.  You can find directions on how to review your install logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

  • Adobe Reader Search function fails

    @@I'm using Adobe Reader Version 11.0.10 under Windows 7 64-Bit SP1 with all actual updates. When i try to search any word or Phrase of contained in the text of a specific PDF File, then the search Fails. It does not come up with the search item i have keyed in. I did not misspell the search item and it is definitely contained in the text, but the search function does not find it. i am absolutely surethat the search item is in text Format and it is contained in the PDF file, because i can Access and search it when i open this PDF file on an iPad for instance. there it works, but not in my Windows envioenment.
    I guess that this problem will not be completely new for you, because other users are discussing this Problem in the Internet as well.
    Can you help me with an answer and hopefully with a recommendation on how to overcome this Problem.
    thanks in advance and
    Kind regards
    Guenther
    p.s.:
    sorry, i am new on thjis platform... how  when aproximatrely does one get an answer here?

    Hello Pat,
    i followed your advise and have used the link contained in point 3 of
    your recommendations --- for reference see your response as appended
    below (https://cloud.acrobat.com/).
    So, in case i made no mistake (?), then you can access the PDF file we
    are talking about when you follow this link here:
    https://files.acrobat.com/a/preview/0f9d2ce4-b4b9-4223-8fd2-723441d7d2ab***
    This PDF file contains a description of an olympus camera. When you open
    this PDF file please go to page 6.
    Directly under the picture on top of the page (which shows a dark blue
    car driving from left to right) you can read the word "Mitziehmodus"
    (without parantheses). This german word is one of those search items
    which the PDF search function of my PDF reader installation does not
    find. There are many other words the search function does not find as
    well, but let us use this word (Mitziehmodus) as an example to
    demonstrate the malfunction as i experience it on my pc.
    Meanwhile i have installed a completely new windows-system 7 from
    scratch. The PDF reader (11.0.10) is currently the only installed
    software. I made this windows 7 installation only to assure that there
    is no other software eventually influencing the search function. But the
    search function fails again when searching for this word "Mitziehmodus".
    One remark still to your statements concerning accented characters.
    Character like ä, ö, ü or ß are quite normal characters in writing
    german language text. But these characters can not be found also! In
    general it does not make much sense to serach for a single character (at
    least in my understanding). Searching for ä or ö or ü results in finding
    something completely meaningless. But this behaviour shows additionally
    that there is something wrong with the search function as it ist
    implemented in Adobe Reader.
    In general i am convinced that this PDF file will be correct ,
    because i can search any search item and find correct search results
    when i access this file on my iPad regardless in what so ever combination.
    i hope that you can access the problem PDF file following the link i
    sent you above.
    And i would be happy wehen you could find thze reason for my search
    problems.
    thank you so far. i appreciate to heare from you soon.
    kind regards
    Günther
    Am 02.01.2015 um 03:03 schrieb Pat Willener:
    >
          Adobe Reader Search function fails
    created by Pat Willener <https://forums.adobe.com/people/pwillener> in
    /Adobe Reader/ - View the full discussion
    <https://forums.adobe.com/message/7058510#7058510>

  • Adobe Drive 4 install failed

    Hi,
    I tried installing Adobe Drive 4  on a few machines, but all got same errors:
    ----------- Payload: {8FD3F709-5124-400D-9AB5-A3B58C1AB8DB} Adobe Drive 4 x64 4.0.0.0 -----------
    ERROR: DW030: Custom Action for payload {8FD3F709-5124-400D-9AB5-A3B58C1AB8DB} Adobe Drive 4 x64 4.0.0.0 returned error. Failing this payload.
    ----------- Payload: {C3BC3DF1-83AB-4808-A672-474E15340D4B} Adobe Drive 4 4.0.0.0 -----------
    ERROR: DW030: Custom Action for payload {C3BC3DF1-83AB-4808-A672-474E15340D4B} Adobe Drive 4 4.0.0.0 returned error. Failing this payload.
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050: - Adobe Drive 4 x64: Install failed
    ERROR: DW050: - Adobe Drive 4: Install failed
    What could be wrong with my installation?
    Thanks.

    I have the same issue:
    ----------- Payload: Adobe Drive 4 x64 4.0.0.0 {8FD3F709-5124-400D-9AB5-A3B58C1AB8DB} -----------
    ERROR: DW030: Custom Action for payload Adobe Drive 4 x64 4.0.0.0 {8FD3F709-5124-400D-9AB5-A3B58C1AB8DB} returned error. Failing this payload.
    ----------- Payload: Adobe Drive 4 4.0.0.0 {C3BC3DF1-83AB-4808-A672-474E15340D4B} -----------
    ERROR: DW030: Custom Action for payload Adobe Drive 4 4.0.0.0 {C3BC3DF1-83AB-4808-A672-474E15340D4B} returned error. Failing this payload.
    I've a test version of photoshop installed. Is installation of full version necessary to install Adobe Drive 4?

  • Can't get adobe reader to install on my new laptop with windows 8

    I can't get adobe reader to install onto my new laptop with windows 8. Basically what happens is that I start the download from the adobe screen by clicking the yellow download button, then I click run (I've also tried save and run), then I allow the program to make changes to my hard drive, and then finally a blank grey box appears in the in the middle of the screen, titled "adobe reader installer". After this box appears nothing else happens. I've let it sit for at least 30 minutes and still nothing. I've also disabled my pop up blocker, and set the security settings to default as suggested in other posts. Unfortunately this is the only pdf program that works for the site we have to use to write contracts, so I need to get this figured out asap. Thanks in advance for any help and advice.

    Try installing from http://get.adobe.com/reader/enterprise

  • My adobe reader once installed changes all of my files to pdf files...Why?

    Adobe reader once installed changes all of my files to pdf files...why?

    http://helpx.adobe.com/acrobat/kb/application-file-icons-change-acrobat.html

  • How do i install adobe reader without installing products from google.

    i dont like google, i dont like a bunch of worthless taskbars crowding my browser. so how do i install adobe reader without installing google products when you dont even give me the chance to say i dont want them?
    It is unethical to force onto people products of any nature that they do not want. i do not want google products so by your installation for adobe reader automatically installing google products without my consent is unethical.

    I don't understand the "forcing" part; the bundled software is clearly optional, and can be unchecked before the download.
    Or using the download link that Michael provided earlier (which is posted at least a dozen times every day in this forum).

  • Just had Adobe Reader 11 installed on my Mac desktop.  How do I extract pages from a PDF?

    Just had Adobe Reader 11 installed on my Mac desktop.  How do I extract pages from a PDF?

    You can extract pages with Adobe Acrobat, not Adobe Reader.

  • Installing adobe reader update, install progress bar stops at 30% and never restarts. [was: Downloading]

    Installing adobe reader update, install progress bar stops at 30% and never restarts.  IMAC yosemite 10.10.1

    Not sure if you mean installation or download, but here are some links to look at
    Quick fix | Install, download | Reader
    Install Adobe Reader X | Mac OS
    Troubleshoot Adobe Reader installation | Mac OS

  • How to tell which version of Adobe Reader is installed on iPhone

    I can I figure out which version of Adobe Reader is installed on an iPhone?

    Hi,
    To check the version of Adobe Reader on your iPhone/iPad
    Go to your iOS home screen.
    Tap Settings.
    Scroll down to the bottom to find Adobe Reader or Adobe Acrobat.
    Check the version number.
    Hope this helps.

  • I bought a 5 yr old Mac G5 OSx 10.4.11, 2 GHz intel Core 2 Duo processor, 1GB 667 MHz DDR1 SDRAM memory.  It works fine but I can't get Thunderbird, Flash Player or Adobe reader to install -- it shows up on desktop as download but not App folder. Why?

    Question:  I bought a 5 yr old Mac G5 OSx 10.4.11, 2 GHz intel Core 2 Duo processor, 1GB 667 MHz DDR1 SDRAM memory.  It works fine but I can't get Thunderbird, Flash Player or Adobe reader to install -- it shows up on desktop as download but not App folder. Why?

    The downloads are probably .dmg files (disk images).  You would open the disk image (double-click it) to find the application or an installer.  If it's the application itself, you then drag the application to your Applications folder to "install" it.  If it's an installer, double-click the installer to run the installer that installs the application.
    NOTE:  If you iMac is Intel, it's not a PPC G5.

  • Adobe Reader XI installed but "Not Found"

    I have Adobe Reader XI installed and apparently running normally. Unfortunately the UK's Parcelforce web-site says it can't find it.
    I get the message " Adobe Acrobat NOT found. You must have Adobe Reader (5 or better) with the browser plugin properly working"
    Can anyone help me please? How can I tell if "the browser plugin is properly working" ?

    In IE11 use Tools | Manage Add-ons, then show All Add-ons.  Do you see the Adobe PDF Reader add-on, and is it enabled?

  • Adobe reader wont install on my ipad2

    Hello, adobe reader wont install on my ipad2 and i can't kill it, can anyone help? It is just blocked, greyed out with the download bar empty. Cheers, Chris

    Use PDF Reader Lite for iPad >  https://itunes.apple.com/us/app/pdf-reader-lite/id368377690?mt=8
    It's free.
    Message edited by:  cs

  • Checking if Adobe Reader is installed

    Hi,
    We are dynamically creating PDF pages and having errors if
    Adobe Reader is
    not installed on the computer. What is the best way to handle
    this?
    Is there a way to check whether Adobe Reader is installed or
    not before
    creating the PDF page?
    Please let me know.
    YC

    Well, the page opens a new window with the PDF format, but if
    there is no
    Adobe Reader installed, it's trying to download the original
    "cfm" page
    instead of the "pdf."
    YC
    "freakyAndFree" <[email protected]> wrote in
    message
    news:fjv0kj$8cq$[email protected]..
    > What kind problems? If the reader is installed, then a
    request for a pdf
    > will
    > open in the reader plugin. If not, the user is prompted
    to save the file.
    >
    > Here's a javascript that will detect the presence of the
    plugin:
    >
    >
    http://www.adobeforums.com/webx/.3bc0d2af
    >

Maybe you are looking for