Adobe Reader xi: transparent toolbars and scrolling issues

Recently upgraded from v9 to v 11 on pc. Adobe Reader starts and opens PDFs. However, where the toolbars would normlly appear at the top of the screen they do not; instead there is space for the toolbars but the desktop is visible instead of the toolbars. The rest of Adobe Reader is visible on screen, e.g. the text of the pdf document being viewed, it is just the toolbars that don't appear; instead you can see through to the desktop where the toolbars would normally be. The toolbars are, in other words, completely transparent but the rest of Adobe Reader is visible. Other symptoms:
- On scrolling within a PDF the text of the PDF becomes blurry and repeats itself down the screen
- After a moment I also get an acrord32.exe error.
- Tried to upgrade to Adobe Flash 11.7.700.169 and install failed: 'Unable to load application configuration'.
- During all this System Restore crashed loosing previous restore points; this may be a coincidence.
BACKGROUND
- Adobe Reader v9.5.1 worked fine pre upgrade
- In 'add/rempove programs' v9.5.1 is still installed; if I try to uninstall I get: 'This patch package could not be opened. Verify that the patch package exists and that you can access it...."
- Running on xp sp 3
- Up to date withWwindows patches
- Microsoft virus scanner up to date; no viruses
- Desktop is classic windows blue
Any help gratefully received!

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Date: Fri, 16 Oct 2009 10:42:24 -0600
From: [email protected]
To: [email protected]
Subject: Adobe Reader 9 highlights text when scrolling in terminal server
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===== samedi 29 mars 2008 10 h 01 Europe/Paris =====
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Adobe Reader xi: transparent toolbars and scrolling issues

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