Adobe Reader XI- Trouble with signing documents

I can't sign documents with Adobe Reader XI. I have registered for Echosign (unwillingly) and also created an identity. The signature field is grayed out. I have tried several different documents. Some documents un-gray the signature option, but it does nothing when I click it. Please advise.

I had the same problem , but in my case it was caused by the document properties would prevent unsigned signature fields from being signed.

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