Adobe reader xi update, can't open files

hi,
i recently downloaded the upgrade to reader xi, however i can now not open any pdf's, either downloads, attachments, or saved on my laptop; i'm running windows 7.
certain files appear to have opened and then disappear in a second.
would anyone be able to suggest how i can correct this?
thanks in advance
andy

I'd recommend downloading and running the Adobe Cleaner to remove the entire application.
Then download and reinstall using the offline installer.
Before you open Reader, follow the instructions in my first post, and accept the license agreement. Then open Reader.

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