Adobe reader XI versus Adobe Acrobat XI pro

hi. I'm not well versed with this software so pls indulge me:) I recently dowloaded the free trial verssion of Adobe Acrobat XI pro and i noticed i can no longer open pdf files using  Acrobat Reader XI (system not responding)...is there some recommended settings i need to install or do I just uninstall acrobat reader altogether and open pdf files w/ pro?The thing is , acrobat reader is free and pro is not.....btw, am using windows 7 ultimate:)

Adobe Reader is a free application, so, you cna continue to use the Adobe Acrobat until the trial (30 days period) expires and after than uninstall it.
For you problems with reader, please try the solutions mentioned in the following article and lets us know if that works-
http://helpx.adobe.com/acrobat/kb/troubleshoot-errors-freezes-reader-windows.html -- Windows
http://helpx.adobe.com/acrobat/kb/errors-freezes-reader-mac-os.html -- MAC
Thanks,
Anjaneai

Similar Messages

  • How do I upload Adobe Reader 9, Adobe Acrobat XI Pro, and other tools with the Pro onto my new computer?

         Since I am already a customer of Adobe, I need to know how to upload Adobe Reader 9, Adobe Acrobat XI Pro, and the other tools that go with both programs onto my new Windows 7 HP computer without having to fill out a new customer form or without having to pay for another Adobe membership as a new member?  I need to know what to do step-by-step so that I can upload my Adobe reader 9, Adobe Acrobat XI Pro, and the other tools for the Reader and the Acrobat XI Pro.
         You may send the step-by-step instructions to my e-mail address of [email address removed by host].
         Thank you!
    Dean W. Ballew

    I have been trying to start my subscription again for my Acrobat XI Pro and for the annual subscription of the PDF Export for Word and Excel.  The PDF Export expired according to my subscription list, but, I think that I had cancelled my Acrobat XI Pro of $ 29.99 monthly, so, I am wanting to presubscribe for it again, but, when I try to put my Code in for my Debit Card, it will not register with your company.
    So, I do not know what to do to get it back again with my monthly and annually subscription payments for PDF Export and for Acrobat XI Pro.  I have already downloaded the Adobe Reader XI onto my computer so I am set for that product.  I just do not know what to do about the PDF Export and the Acrobat XI Pro to be able to get them started once again.
    Dean W. Ballew

  • Can you please put me in touch with the support  for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have  been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.

    Can you please put me in touch with the support  for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have  been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.
    I have had to erase my disk since then with trouble with Apple Store not recognising my machine and the reload from Time Machine has given complications . Can you please cancel my trial and return my Trial money.

    If you paid for what you used then it was not a trial.
    Look thru the following links and use the chat option if required for your situation:
    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    https://forums.adobe.com/thread/1703848
    Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Creative Cloud support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
    Phone support | Orders, returns exchanges
    http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Hi. I use Adobe Acrobat XI pro to make a PDF ebook embedded with audio. It works really well on my computer-I can read the book and hear the auto play mp3. The problem is, when I send it to my customers, they have difficulty hearing the audio. A few of th

    Hi. I use Adobe Acrobat XI pro to make a PDF ebook embedded with audio. It works really well on my computer-I can read the book and hear the auto play mp3. The problem is, when I send it to my customers, they have difficulty hearing the audio. A few of them say they have Flash player on their PC and somehow they still can't hear, some say their Google Chrome browser tells them they've already got one flash player while they try to download one. For me, I had to download two versions of Flash player to be able to access to the audio. I don't know what the problem is, is it because it's the latest version of Adobe Acrobat XI pro that people with older version of Adobe reader or flash player can't open it properly? Or is it something else? How can I make sure every customer with different system can access to my books? Hope to hear from you ASAP! Thank you very much.

    And how are the customers accessing the PDFs?
    What devices are they using?
    What program or apps with versions are they using?
    I this age of other then PDF eBooks formats and reader program and apss for computers and mobile devices for these formats I would look at creating the books in one or more of the eBook formats.
    Google Chrome and FireFox both have their own version of a PDF reader plug-in and they are well known to be less capable than Adobe Reader. It is possible to configure these products to use Adobe Reader.

  • Why is exported file coming up read-only in Adobe Acrobat 9 pro?

    Hi. Would appreciate  whatever help anyone can give me. I spent the last 2-3 weeks  working on a scientific poster for my brother, who is a doctor. I did  the work in Adobe.com and came to the realization I was not going to be  able to save it outside the program, since it is a trial.
    However,  I chanced across the Export command and exported it into Adobe Acrobat 9  Pro. Only problem is it is now a read-only file. I can't manipulate the  text. The poster is going to be about 3' X 3' and right now it has been  formatted for 8 1/2" X 11" pages. I think the Fed Ex folks are going to  need some editing power.
    So,  does anyone know if I can change this document to be edited? Or if it can be edited? Tried  saving to a thumb drive, but that didn't work either.
    (Please  help me! This Adobe site is so complicated it is driving me mad!)
    Thanks!
    Beth

    Nimeni ei ole Beth, nimeni on Seppo.
          Terv. Seppo Kirjavainen
    Date: Mon, 14 kesäkuu 2010 12:50:10 -0600
    From: [email protected]
    Vastaanottaja: [email protected]
    Aihe: Re: Miksi viety tiedosto tulossa vain luku-Adobe Acrobat 9 Pro?
    Hei Beth,
    >
    Kiitos lähettämässä Acrobat.com foorumi. En ole varma, että näin on, mutta se kuulostaa käytit iskusana, yksi Acrobat.com n koodinkirjoitussovellukset. Jos olet iskusana, voit muuttaa asiakirjan kokoa menemällä "Document"-valikosta ja valitsemalla "Page Setup ..."; siellä, voit muuttaa sivun kokoinen. En suosittele vientiä PDF kunnes olet päättänyt muokata, koska PDF-tiedosto on varsin vaikea muuttaa (ajatella sitä tulostettu dokumentti, että näytät näytön sen sijaan, että paperin).
    >
    Mitä suojausasetuksia Acrobat (esim. read-only), pelkään ei ole paljon apua kyseisestä aiheesta, tietoa oikeuksien asettaminen, suosittelen vilkaisemalla Acrobat-tukisivustossa tai Acrobat käyttäjä foorumeilla (ja ehkä lähetä kysymyksesi on):
    >
    Tässä on etusivulla Acrobat Apu ja tuki:
    Http://www.adobe.com/support/acrobat/
    >
    Tässä on linkki moderoitu Acrobat käyttäjät foorumeilla:
    Http://www.acrobatusers.com/forums/aucbb/index.php
    >
    Kerrothan jos tarvitsette lisätietoja.
    >
    Ystävällisin terveisin,
    >
    Rebecca
    >

  • How can I change the default pdf reader from the installed (but not yet registered) Adobe Acrobat 9 Pro to Adobe Reader XI?

    How can I change the default pdf reader from the installed (but not yet registered) Adobe Acrobat 9 Pro to Adobe Reader XI? I'm having some hiccups getting Adobe to register the software, but since I set it as the default .pdf reader during setup, things try (and fail) to open in the as yet unregistered software. How can I change it temporariiy to the Acrobat Reader XI that I have installed?

    Anubha,
    It worked! Thank you so much.
    I'd opened file with the 'Open with' feature then clicking Adobe Reader,
    but that didn't do it. When I used 'Open with', then 'Choose default
    program...', it worked like a charm.
    Again, thank you!
    Jonathan
    On Wed, Mar 18, 2015 at 10:16 PM, Anubha Goel <[email protected]>

  • I am having an issue with my adobe acrobat 9 pro. Every time I try to open a pdf from someone it opens it up with my free adobe reader rather than the Acrobat 9 pro so then I don't have all of the functions of 9 pro. How do I get it to open with 9 pro ins

    I am having an issue with my adobe acrobat 9 pro. Every time I try to open a pdf from someone it opens it up with my free adobe reader rather than the Acrobat 9 pro so then I don't have all of the functions of 9 pro. How do I get it to open with 9 pro instead of the free reader?

    It may depend on the plugin that is loaded into your browser. However, right click on a PDF and select the Open With option and go to the default button to select Acrobat as the default. That might do it.

  • Adobe reader XI no longer plays video or audio embedded in PDF created with Adobe Acrobat X Pro.

    Help please!
    Embedded video and audio content in PDFs created using Adobe Acrobat X Pro does NOT play on some school computers after Acrobat Reader XI is installed. The media content played fine with Acrobat X. This is seen with both XP and Windows 7 machines.
    Bizarrely, other machines with Windows 7 and XP play the video and audio content fine when Acrobat XI is installed.
    Please help, as the PDFs are the delivery mechanism for a very effective literacy programme for children, and this bug has halted delivery for a considerable number of schools and thousands of children are in trouble!

    Hi Raman,
    I think we have found the source of the problem. It relates to how different browsers are detected by Adobe when updating Flash Player.
    To make the videos play within PDFs either from DVD or on the hard drive, it is now essential that Adobe Flash Player 11 Plugin (now version 11.5.502.113) is installed. (Adobe Reader 10 had its own internal flash player, so an external player was not needed)
    We have discovered that, when Google Chrome is the browser, automatic updates of Flash do NOT download this programme. Flash 11 ActiveX is the only programme that is downloaded, and the videos do NOT play from DVD or harddrive.
    Also, it is not possible to manually download Adobe Flash Player 11 Plugin as this option is not presented to the user. Presumably Adobe have set it up this way, because the Adobe site recognises Chrome is being used, and assumes that the computer does not need the plugin flash player, as Chrome has its own internal flash player. However, other programmes may need it!
    We went to FileHippo to download the non-IE version (even though we were using Chrome!) at
    http://www.filehippo.com/download_flashplayer_firefox/
    Then the videos played from DVD or harddrive.
    I have not been able to test how this works with other browsers. I hope that Adobe can sort this problem out asap!
    regards
    Buffy

  • When trying to open pdf from Inbox, it opens Adobe Reader X instead of my Adobe Acrobat 9 Pro?

    It seems my Windows Vista pc did an update on Adobe.  Now when I open a pdf i receive via email, it automatically opens a
    program called Adobe Reader X instead of my Adobe Acrobat 9 Pro.  How do I force my system to open Pro instead of X?  I want to make edits and stuff to the pdfs, but X doesn't have the capabilities as Pro.  I'm thinking X is a Reader version?
    Using Vista, i cannot find the option in Files to force all PDFs to be opened with Pro.
    Help!

    This is from the Windows Vista help menu:
    If you double-click a file in Windows and it opens in the wrong software program, follow these steps to choose the program you would prefer that file use. You can change this setting for an individual file, or you can tell Windows to open all files of that same type in the software program you choose.
    Open the folder that contains the file you want to change.
    Right-click the file that you want to change, and then, depending on the type of file, either click Open With or point to Open With and then click Choose Default Program.
    Click the program that you want to use to open this file.
    Do one of the following:
    If you want all files of that type to open in the same software program, select the Always use the selected program to open this kind of file check box, and then click OK.
    If you want only that file to open in the software program this one time, clear the Always use the selected program to open this kind of file check box, and then click OK.

  • Unable to Open Adobe Acrobat X Pro or Acrobat Reader

    I used to be bale to open PDF files in Adobe Acrobat X Pro but now I cannot. I can still see PDF files with Google Chrome or Internet Explorer, but Abode Reader nor Adobe Acrobat X Pro will open. I can still create PDF file (with other programs) but Adobe Reader and Acrobat X Pro will not open. I can't even open the program to deactiviate the serial number. I tried using the Repair option under Control Panel but that didn't fix the problem. What should I do?
    Currently Windows 7, using Creative Suite 6 (comes with In-design, photoshop...etc and Adobe Acrobat X Pro).

    Run the Acrobat Cleaner Tool, reinstall Acrobat.
    Mylenium

  • Can Adobe Acrobat 8.0 read a Adobe Acrobat X Pro file?

    Can Adobe Acrobat 8.0 read a Adobe Acrobat X Pro file?

    Mostly. Are you having a problem, or just preparing?

  • Adobe acrobat x pro - interactive forms allow reader to save

    Hi there,
    I have created interactive forms using adobe acrobat x pro and I need to save these forms on a shared drive and allow 100 odd users to be able to edit and save the information using adobe reader.
    Can anyone help me?
    How do I allow a user using reader to save a filled in copy of the document?

    Thanks

  • What is the difference Adobe Reader & Adobe Acrobat X Pro?

    Why should Information Technology upgrade to Adobe Acrobat X Pro, what are the benefits over Reader?

    Reader can view, print, fill in, (sometimes) sign PDFs.
    Acrobat can create PDFs, create fill in forms, enable Reader processing, do print production tasks, scan, do OCR, do limited editing, run batch actions, and support a variety of third party plug-ins. However, you can no longer purchase Acrobat X Pro, the current version is 11 (XI).

  • I have Adobe Acrobat 9 Pro (purchased and uploaded 2 years ago) I've upgraded my laptop and there is NO dvd reader.  How may I continue to use my Acrobat 9 Pro disk?

    I need help using my existing Adobe Acrobat 9 Pro program on my new laptop MacBook Pro iOS 10.9.4

    Hi,
    if you need a web download, here is Adobe's location offering installer download for previous versions Download Acrobat products | 9, 8
    regards
    Ajay Jain

  • Saving a Form created in Adobe Acrobat 9 Pro

    We create forms for the company to use with Adobe Acrobat 9 Pro, but because others do not have Acrobat 9 Pro they can not save the document after they have filled out the form.  This is causing a big issue for us.  Does anyone know a way that we can create a Form in Acrobat 9 Pro that allows others to fill it out using just the plain version of Adobe (guessing they only have Reader) and then they can save it to their desktop?

    You need to apply the Extended Reader Rights to it from the Advanced menu in
    Acrobat.

Maybe you are looking for

  • Error Messages in iTunes 6.0

    I have been getting ocassional messages stating that iTunes cannot locate songs after importing from another library on my laptop. The songs are there and I can locate them with no problem. Unfortunately, I didn't write down the error message. Anyone

  • Firefox will not work without WiFi on Metropcs 4g lte network

    I can use Firefox on WiFi but if I am using the 4G network I just get a message that I must sign up for the MetroPCS Hotspot plan. That makes no sense. I'm not trying to tether with my phone. I can use the built in browser and Chrome but, Firefox is

  • Smart Album with more than one criteria?

    Can a single smart album have more then one criteria? Every photo of my daughter in my library is tag with her name. I am trying to create a smart album using her name as the keyword that also rated 3 or more stars. The steps I am taking are as follo

  • Changing Input Locale

    Hello I have a problem with an internationalized app. I need to change the input locale of the system depending on which textfield has taken the focus, in this case, from hebrew to english and vice versa without using ALT+SHIFT. I got it using a C li

  • Windows Live (Hotmail) Calendar won't display

    When I try to view my Windows Live calendar, it displays the "Loading..." graphic forever and the calendar never shows up. It works in FF 3.6 and other browsers, just not FF 4.