Adobe Reader XI wont start after Virtualization

Hi,
I have installed Adobe Reader XI, and works fine.
then i virtualize this program with Novell ZENworks virtualization 9.0
And now the problem is coming the virtual application of Adobe Reader XI is not working it will not start up.
did someone have any idea how this is possible or we can fix it.
greetings R.v.Turnhout

http://www.novell.com/products/zenworks/applicationvirtualization/technical-information/
Application Compatibility
The Novell ZENworks Application Virtualization engine supports most Windows applications. In addition, the following popular applications are tested, certified, and supported:
Adobe / Macromedia
Acrobat Reader 5, 6, 7, 8, 9, and X

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