Adobe reinstall
old computer system hard drive crashed; purchased new computer; trying to reinstall adobe on to new computer
As long as you have activations left, you should be able to do the install. Be sure you are logged in as the administrator and disable anti-virus during the install. You can download XI from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Similar Messages
-
ID Deactivated by Adobe; Reinstall Not Working
Right now my frustration level is very, very high.
My copy of InDesign (CS6 version) was deactivated by Adobe on Monday. I contacted online tech support and they told me to reinstall, so I reinstalled.
The control panel, tool bar and all panels are still not working, meaning they are not even selectable. I called Adobe, got a case number and was transfered to another number. After 20 minutes I was disconnected. I called back and was told the wait was between 5 and 10 minutes. Thirty minutes later, I was disconnected AGAIN. Nice. Almost a week dealing with this problem, no closer to problem solved.
At the college where I work, the username and password associated with the software was changed by IT (without any notification, of course) and when I went to activate the software again, I put in the old username and password. I brought the laptop to the college, reinstalled ID and had IT put in the new username and password, but the software is still won't let me access the Control panel, toolbar, or panels.
All I know is InDesign was working just fine, then Adobe deactivated it, and now it isn't working. IS THERE SOMEBODY OUT THERE WHO KNOWS WHAT IS GOING ON?Dear Peter, thank you for your reply.
I am getting ready to leave the college and am heading home where I will try out your forwarded information.
I really hope it works! - really hope it does, though we had other people using Illustrator and Photoshop that had similar problems to what I am experiencing. For whatever reason(s), their issues were easier to fix than mine, seemingly solved when the new Adobe user ID and password were updated to the serial number.
I will let you know (and become your devoted admirer if it works).
Paulette -
Adobe reader not responding after uninstall , reinstall, etc. recent problem
I try to open a pdf file and I get the "Adobe Reader Not Responding" result and can go no further.
Have uninstalled Adobe, reinstalled, run scans.
Windows Vista
This problem is recent - I would say in the last few months.Try this:
http://labs.adobe.com/downloads/acrobatcleaner.html -
Adobe Media Encoder Mac problem
Hi folks,
I've put off posting this for 2 months now in the hopes that I could figure it out myself by reading through the myriad of other posts on this, but I'm at the end of my efforts with no luck.
First off, system specs:
Mac Pro 2.8 GHz 8 core, 12 GB RAM, Leopard 10.5.8
Adobe Prod Premium Suite CS4 latest versions
Files: H264 1280x720 from Canon T1i, also same prob for any projects with footage from Canon HV30
Problem: same old one that's been posted a million times-
-click export and it opens media encoder, hit encode and it says "loading" for about 5 minutes, then gives the ole' "Could not read from the source. Please check if it has moved or been deleted" error
Things I have tried or noted:
-Uninstalled, Ran CS4 clean, removed anything (prefs etc) Adobe, Reinstalled
-made sure no Red Giant demos were on the machine
-repaired permissions
I tried doing it on my Macbook Pro, and it works just fine, so the prob is specific to my mac pro
If there is any other ideas for this, please let me know, I've seen numerous suggestions for Windows, but not for mac.
One interesting thing is that Premiere crashed about a dozen times when I open it for the first time after an install, being an audio engineer, I have a ton of vst instruments on the machine, and it seemed like it would crash on initializing many of the plug-ins. Native instruments in particular were bad, but after each restart it would move on to the next plug-in. It did do this on the Macbook Pro as well though...
This is getting very frustrating as I love working with Premiere, but the only option for me has been to open the project in After Effects, and export from there... far from ideal.
Any ideas? Any other info needed? Thanks for any help!Well Harm, you are now official tech support for Macs too!!! (whether you like it or not
I moved the vst plug-ins and voila, yellow export bar for the FIRST TIME in Media Encoder!!!!
So for now, I might try figuring out which is the culprit, but I think I'll just move the plug-ins whenever it comes time to export.
You have made my day! (I just wish I would have asked for help months ago!) -
I can't run adobe bridge cs6. Weeks trying to get Adobe support - no help
I read something about people using cc being able to move a folder from common files to the bridge folder and that fixed their problem. Not so lucky on my end.
It's been 4 weeks, something like the equivalent of 5 - 7 DAYS on hold, never reaching anyone who actually knew how to fix this.
I had cs6 properly installed for a couple of weeks on my win7 desktop and my win8 laptop (both 64 bit). Then out of the blue, bridge just stopped working.
Although I've done everything I've been told -- uninstalled, run cc cleaner from adobe, reinstalled. Done that multiple times, and once through every folder on the computer to eliminate adobe stuff, then reinstalled and no luck. Tried moving the folder, no luck.
Bridge won't even load - it just gives me an error message and there's no way I can load it. Adobe insisted that I create a new admin and install PS and BR there. It did work, but did not allow me to use my main login and run bridge. So If I want to use bridge + a program other than a CS6 program, I couldn't do it. No help whatsoever.
Please help. I've gotten the case escalated, but adobe never calls or if they do call (they tried once or twice), they don't leave a phone number and they usually call outside the hours you suggest are the best for reaching you. I keep having to start at the beginning, with the low level techies, and after several hours, I can get them to take my number and schedule a call with the escalation / senior team.
I want the CEO or someone to realize how badly they are abusing their "customers". BUT right now I need to get some work done. I don't want to invest the time to set colors for my monitor or do any customization because they'll just ask me to wipe it again anyway.Hi,
I don't know why there's a problem seeing the content of my original post, but I am logged into the forum, not using email.
When I try to launch bridge, I get an error message that says "Adobe Bridge CS6 stopped working" and the following details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Bridge.exe
Application Version: 5.0.0.399
Application Timestamp: 4f5ec28e
Fault Module Name: Bridge.exe
Fault Module Version: 5.0.0.399
Fault Module Timestamp: 4f5ec28e
Exception Code: c0000005
Exception Offset: 000000000036ae49
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: dca5
Additional Information 2: dca5eef3eb4639786ac397e2f866e6e1
Additional Information 3: ffe3
Additional Information 4: ffe33cae3dc9a74a841b6be78d093ff8
Of course, Bridge never actually launches.
As far as the fact that some setting on my computer is incorrect, I'd love to find that magic switch to fix it, but remember that this happened after Bridge was properly installed and working for a couple of weeks after my purchase, and it died on BOTH my win7 desktop and my win8 laptop. Different OS, different hardware, both Dell and both 64 bit.
I've been very careful about having administrator privileges on both computers, and to my knowledge, I didn't install anything new between the time I installed CS6 and the time Bridge died. I'm very slow to update windows, after it wiped my partition and nearly cost me all my data and photos... I research like crazy, and I don't understand this. But I use photoshop and illustrator in combination with other programs so I can't have a situation where I can't be logged in as me using bridge.
Please give me your thoughts - any hints are appreciated... fyi - adobe low level phone tech support has been playing hold music for the last 194 minutes.
Thanks! -
Adobe and shockwave constant crashes
Hi folks,
Posted question with Firefox, but they have sent me here. I'll start by saying that i'm not the most tech savvy - but can do bits and pieces. Really at my wits end!
Mozilla updated itself to what i thought was the new 36 version, although going through the many troubleshooting processes again today, i stumbled across an option to update firefox - it stated i was running an old version. I used to get the odd flash/shockwave crash - but it always righted itself by me downloading a new one. (it has never shown as being out of date)
I am apparently running Windows 8 (some screens tell me Win7- but it is 8), Firefox 36, plug ins - Open H264 (no clue what/where this came from), Shockwave Flash 16.0.0.305, Silverlight, iTunes app detector and some photo gallery thing- all up to date.
I have run through most of the troubleshooting ideas in the forums. I'm now submitting crash reports every couple of minutes. I have been told that most of my reports are being blocked because of their frequency. I literally have hundreds - 46 today alone. Sorry...47
[@ F1398665248_____________________________] - Firefox 36.0 Crash Report - Report ID: 29a9c873-832a-4822-b42b-9896021503…
https://crash-stats.mozilla.com/report/index/bp-41539884-103f-4db5-9cc0-8f73a2150303
Crash Data for Firefox
I have uninstalled firefox, reinstalled. Uninstalled adobe, reinstalled - several times each. Plugins say all up to date (but then it never says otherwise) Hardware accelerator on and off - nothing changes.
Help please!Hi Chris,
Thanks so much for getting back to me. I have in the past encountered the odd crash - but found a work around by reinstalling flash and it usually fixed it. Firefox occasionally does automatic updates - this happened a couple of weeks ago and ever since i have had issues with flash.
I've tried IE and it seems ok with that - i just dont like the layout- otherwise i would switch. I have tried pretty much every suggestion in the forums- bar the programming ones. I really dont know enough to start messing about with that. I am also unable to narrow down the sites it crashes on - it happens so often, that i lose track. In the plug in window - Flash has never shown as needing updating.
What i have tried -
Disabling hardware acceleration; flash uninstall, restart, reinstall (several times); refreshing firefox; trying in safe mode (got into a pickle!); submitting crash reports (47 the other day in less than 3 hours online) fact is i have submitted so many that i've been told they are being blocked as they are so frequent; asking in the forums (both Mozilla and here)
I get both top warning bars and the wee icon crash windows where content should be. Here is an example - https://crash-stats.mozilla.com/report/index/f1cc9d73-ab3d-4798-a845-805c52150305
I am running Win8 - but for some reason it is being picked up and identified as Win7 in some places. Also running Firefox 36, plug ins - Open H264 (no clue what/where this came from), Shockwave Flash 16.0.0.305, Silverlight, iTunes app detector and some photo gallery thing- all up to date.
Fiirefox has also been behaving oddly - slow, and newly opened tabs are over magnified. I uninstalled firefox today and reinstalled. I have not yet reinstalled flash.
The troubleshoot page you refer to asks about realplayer? I have never had this installed - even before the issues? And weirdly - i can see your video!? Nice voice by the way.
Am i doomed in Firefox?
Alison -
TRYING TO GET RID OF NEW ADOBE READER - TURNED ALL MY PDF'S TO NEW VERSION
I made the mistake of downloading and installing the newest 9.X version of Adobe. Problem because it has turned ALL OF MY saved PDF documents into 9.x version. This is bad because it cannot be opened by the recipient unless they too have the latest version. I can't force potential sponsors to have to download to view.
I deleted the 9.x version and did an ADOBE AIR uninstall. But all my old pdf documents were not converted back to the older version. Now when you click on them there is an error because I've removed the program. Can't open them now.
ANYBODY KNOW what to do to get my older docs to open and to have it where Firefox and Safari - save to the older version of Adobe; not the newer one that it is still doing? Both browsers save to the 9.X adobe version which can't be opened.
I want the old Adobe back. Please help!!
Thanks. :o)
I alI made the mistake of downloading and installing the newest 9.X version of Adobe.
Do you mean the Reader or the Professional version? I ask because...
Problem because it has turned ALL OF MY saved PDF documents into 9.x version.
Completely impossible unless you actually opened each PDF file and re-saved it. If you didn't do that, then the OS is simply showing you that the files are now associated with last installed version or Acrobat. Even if you did install the Professional version, it will not, and cannot alter all of your standing PDF documents without you doing so yourself. They will still be in whatever version format they were last saved in.
But all my old pdf documents were not converted back to the older version.
That's because the OS still thinks that's the program to open them in, even though you've removed it. Install the Acrobat 8 Reader and the associations should change back to that version.
ANYBODY KNOW what to do to get my older docs to open and to have it where Firefox and Safari - save to the older version of Adobe;
Reinstalling the version 8 Reader will also reinstall the version 8 browser plugins. -
Adobe Acrobat XI and Visio 2013 Freezing up when converting to PDF
I have been having issues with adobe acrobat XI and Visio Pro 2013 x64. The program freezes when converting a visio document to pdf. It doesnt happen with Visio Premium 2010 x64. Has anyone else experienced this problem?
Failed Configuration
Visio 2013 - x64
Adobe Acrobat XI 11.0.10
Working Configuration
Visio 2010 - x64
Adobe Acrobat XI 11.0.10
I have tried many steps - see below
-Reinstall adobe
-Updated adobe
-Reinstall visio 2013 x64
-Test conversion with different documents - works sometimes, fails most times
-Convert visio to x86
-No adobe x64 solution
Any help on this would be greatly appreciated.
Thanks!Thank you, it actually turned out to be the specific document, other
powerpoints converted without error.
Thanks, and Have a Great Day,
Scott Halet
<http://www.linkedin.com/pub/scott-halet-mba/7/727/740>
http://www.linkedin.com/pub/scott-halet-mba/7/727/740 -
Adobe Premier Elements 7- crash-when burning says" Please insert a blank disk" and already a disk in
I have a Adobe Premier Elements 7. I have had a lot of problems with it of crashing and not burning.. I just had my computer wiped out and installed everything back on like windows xp service pack 3..etc. First I have Windows XP service pack 3 with an Intel Core 2CPU ,6400 @213GHz, 2.13 GHz, 1.98 GB of RAM. When I went into disk menus premier elements 7 crashes... why is that??? also I tried to burn a DVD and does the progress of burniing and almost done burning WHILE there is a dvd in the drive and says"Please insert a blank disk and click ok to burning" why doe sit do that also? I just had adobe reinstalled and my computer wiped out? Please respond and help.. I am using this program as a business of video editing and nee this solved.
Along with Steve's questions, let's talk about the process of Burning a DVD-Video.
From PrE, which is doing the authoring of the DVD-Video, the first thing that happens is a quick check of the Project and the Menu Set chosen. This happens in an instant. Next, the program must Transcode the Timeline to MPEG-2 that is fully DVD-compliant. This takes some time and is a very intensive process, stressing the computer, and also heating things up greatly. This process will often cause a poorly ventilated, or poorly cooled computer to crash with either a reboot, or a BSOD (Blue Screen of Death). Every component, save for the video card, will be stressed like few other programs can do. PrE uses a 2-pass Transcode, where it goes through the entire Timeline, and maps out sections with high motion, or great detail. It builds a "script" on how to proceed, and then goes back at the Timeline with that script, but also still looking for ways to improve things. This is about 90% of the entire Burn Disc process. Nothing has yet to be burned. Instead, files are created in the Scratch Disk folders. Now, the program takes those newly created MPEG-2 files, the Menus, and all navigation such as Markers, and assembles them into another working folder, in the full DVD structure of VIDEO_TS folder with the IFO, BUP and VOB's. When this is done, the actual physical Burn starts. This is quite a ways into the total process. It is at this point, that the program looks at the burner and the blank media, and not before.
When the program cannot get the necessary info from the burner, or the blank media, it will throw an error message, similar to yours. Also, "SenseCode Errors" usually indicate a problem with the burner, or the media.
Now, let's address this last bit. Is the firmware for your burner up to date? If not, update/flash the firmware. This will be available from your burner mfgr's. Web site. Next, what brand of blank media are you using? Verbatim and Taiyo Yuden are the most recommended brands. Memorex, TDK, newer Ritek and all store brands should be avoided at all costs. Last, is your burner a fully-certified multi-drive? If so, it should be able to handle +R, or -R media. What type are you using, and are you sure that this is blank media, and not a disc that you have already burned, or even attempted to burn?
Hope that we can stop the crashes, and get you to burning.
Good luck,
Hunt -
Please help !! Adobe Captivate CS4 Installer stuck at 90% " Checking system profile"
I had installed Adobe Captivate CS4 previously. .For some reason, I used Adobe CS4 cleanup tool..and it removed captivate installers..and I was not able to uninstall captivate CS4 thro' Add/remove programs and removed Captivate using revo uninstaller.. Now if I try to install Captivate CS4 the installer is stuck at 90% checking system profile..Please help!!
P.S tried all the possible methods including all the methods listed in the KB atricleI'm attaching the log file.. pls go through it
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Install Bootstrapper Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Install Properties:
AddRemoveInfoAboutURL=http://www.adobe.com
AddRemoveInfoDisplayName=Adobe Captivate 4
AddRemoveInfoDisplayVersion=4
AddRemoveInfoSupportURL=http://www.adobe.com/support/Captivate
AddRemoveInfoUpdatesURL=http://www.adobe.com/support/Captivate/downloads.html
AdobeCode={07CD1281-D5ED-4BB4-8964-7B4F1F36315D}
CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.Payload0={092DF7B0-6E10-4718-9763-9704CC4E6EF9}
CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.Payload1={4A3E802F-A221-465C-A1A7-E4AF92FFB393}
CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.Payload2={50F104C6-DA8A-4C07-8DAE-819CA09BBF8B}
CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.Payload3={6BE35082-8D96-45BD-B1D6-1B394BC70089}
CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.Payload4={716E0306-8318-4364-8B8F-0CC4E9376BAC}
CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.Payload5={9D1CA210-C2FC-46BA-B833-099FFFCACBF0}
CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.Payload6={A9A71A55-3C8A-4DCD-8291-1F4B749627C9}
CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.TotalPayloads=7
ConfiguringBootstrapper=1
INSTALLDIR=C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1
Installed=00:00:00
LanguageIndependent=1
ProductCode={2B6F6771-46DA-4DEB-B738-E809A81B17F7}
REINSTALL=ALL
REINSTALLMODE=pvoums
UpgradeCode={12ACA7CF-6514-4E99-974B-C1EECECDCA00}
defaultLanguage=en_US
driverAdobeCode={6BE35082-8D96-45BD-B1D6-1B394BC70089}
installSourcePath=\\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4
platform=Win32
productName=Adobe Captivate 4
record=0
sessionID=1e92effc954e788ad49a56b24f4bcf1
setupVersion=2.0.133.0
[ 3248] Fri Apr 29 14:36:12 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Manipulating bootstrapper. MSI version check enabled.
Source media path: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4
Current MSI Version:4.5.6001.22317
MSI service already meets minimum version: 3.1.4000.2435
Setting AFLPath C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1
[ 3248] Fri Apr 29 14:36:13 2011 INFO
Installing payload
Attempting to install package from:\\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\WinBootstrapper.msi
Payload is already installed with MSI
MsiSourceListAddSource for \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\WinBootstrapper.msi is 0
MsiSourceListSetInfo with updated name: WinBootstrapper.msi, Result: 0
Payload source is not removable so not updating media info
Command line arguments: ADOBE_SETUP=1 MSIRESTARTMANAGERCONTROL=Disable PROPERTY_FILE="D:\DOCUME~1\kra\LOCALS~1\Temp\adb2C.tmp" REINSTALL=ALL REINSTALLMODE=pvoums
[ 3248] Fri Apr 29 14:36:16 2011 INFO
1: 0 2: 0 3: 1252
[ 3248] Fri Apr 29 14:36:17 2011 INFO
1: 0 2: 0 3: 0
=== Logging started: 4/29/2011 14:36:17 ===
Message type: 0, Argument: 0
Message type: 1, Argument: Adobe Setup
Action 14:36:17: INSTALL.
Action start 14:36:17: INSTALL.
Action 14:36:17: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
Action start 14:36:17: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
Action ended 14:36:17: WindowsFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. Return value 1.
Action 14:36:17: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
Action start 14:36:17: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
Action ended 14:36:17: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E. Return value 1.
Action 14:36:17: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
Action start 14:36:17: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
Action ended 14:36:17: WindowsFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. Return value 1.
Action 14:36:17: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
Action start 14:36:17: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E.
Action ended 14:36:17: SystemFolder.98CB24AD_52FB_DB5F_FF1F_C8B3B9A1E18E. Return value 1.
Action 14:36:17: LaunchConditions. Evaluating launch conditions
Action start 14:36:17: LaunchConditions.
Action ended 14:36:17: LaunchConditions. Return value 1.
Action 14:36:17: FindRelatedProducts. Searching for related applications
Action start 14:36:17: FindRelatedProducts.
Action ended 14:36:17: FindRelatedProducts. Return value 0.
Action 14:36:17: AppSearch. Searching for installed applications
Action start 14:36:17: AppSearch.
[ 3248] Fri Apr 29 14:36:18 2011 INFO
Property: sessionID, Signature: Adobe_ID0EHC
Action ended 14:36:18: AppSearch. Return value 1.
Action 14:36:18: ProcessPropertyFile.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017.
Action start 14:36:18: ProcessPropertyFile.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017.
[ 3248] Fri Apr 29 14:36:25 2011 INFO
9:6:25:77 -(Adobe)- -*-*-*-*-*-*-*-*-*-*-*-*- BEGIN - Adobe_ProcessPropertyFile -*-*-*-*-*-*-*-*-*-*-*-*-
9:6:25:343 -(Adobe)- Requesting property: PROPERTY_FILE
9:6:25:343 -(Adobe)- Value D:\DOCUME~1\kra\LOCALS~1\Temp\adb2C.tmp
9:6:25:343 -(Adobe)- Processing property file
9:6:25:593 -(Adobe)- AFLPATH = C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1
9:6:25:593 -(Adobe)- AddRemoveInfoAboutURL = http://www.adobe.com
9:6:25:609 -(Adobe)- AddRemoveInfoDisplayName = Adobe Captivate 4
9:6:25:609 -(Adobe)- AddRemoveInfoDisplayVersion = 4
9:6:25:609 -(Adobe)- AddRemoveInfoSupportURL = http://www.adobe.com/support/Captivate
9:6:25:609 -(Adobe)- AddRemoveInfoUpdatesURL = http://www.adobe.com/support/Captivate/downloads.html
9:6:25:609 -(Adobe)- AdobeCode = {07CD1281-D5ED-4BB4-8964-7B4F1F36315D}
9:6:25:609 -(Adobe)- CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.Payload0 = {092DF7B0-6E10-4718-9763-9704CC4E6EF9}
9:6:25:609 -(Adobe)- CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.Payload1 = {4A3E802F-A221-465C-A1A7-E4AF92FFB393}
9:6:25:609 -(Adobe)- CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.Payload2 = {50F104C6-DA8A-4C07-8DAE-819CA09BBF8B}
9:6:25:609 -(Adobe)- CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.Payload3 = {6BE35082-8D96-45BD-B1D6-1B394BC70089}
9:6:25:609 -(Adobe)- CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.Payload4 = {716E0306-8318-4364-8B8F-0CC4E9376BAC}
9:6:25:609 -(Adobe)- CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.Payload5 = {9D1CA210-C2FC-46BA-B833-099FFFCACBF0}
9:6:25:609 -(Adobe)- CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.Payload6 = {A9A71A55-3C8A-4DCD-8291-1F4B749627C9}
9:6:25:609 -(Adobe)- CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.TotalPayloads = 7
9:6:25:609 -(Adobe)- ConfiguringBootstrapper = 1
9:6:25:609 -(Adobe)- INSTALLDIR = C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1
9:6:25:609 -(Adobe)- Installed = 00:00:00
9:6:25:609 -(Adobe)- LanguageIndependent = 1
9:6:25:609 -(Adobe)- ProductCode = {2B6F6771-46DA-4DEB-B738-E809A81B17F7}
9:6:25:609 -(Adobe)- REINSTALL = ALL
9:6:25:609 -(Adobe)- REINSTALLMODE = pvoums
9:6:25:609 -(Adobe)- UpgradeCode = {12ACA7CF-6514-4E99-974B-C1EECECDCA00}
9:6:25:609 -(Adobe)- adobeCode =
9:6:25:624 -(Adobe)- defaultLanguage = en_US
9:6:25:624 -(Adobe)- driverAdobeCode = {6BE35082-8D96-45BD-B1D6-1B394BC70089}
9:6:25:624 -(Adobe)- installSourcePath = \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4
9:6:25:624 -(Adobe)- platform = Win32
9:6:25:624 -(Adobe)- productName = Adobe Captivate 4
9:6:25:624 -(Adobe)- record = 0
9:6:25:624 -(Adobe)- sessionID = 1e92effc954e788ad49a56b24f4bcf1
9:6:25:624 -(Adobe)- setupVersion = 2.0.133.0
9:6:25:843 -(Adobe)- Requesting property: AdobeCode
9:6:25:843 -(Adobe)- Value {07CD1281-D5ED-4BB4-8964-7B4F1F36315D}
9:6:25:843 -(Adobe)- Getting CAPS install session data for payload: {07CD1281-D5ED-4BB4-8964-7B4F1F36315D}
9:6:25:843 -(Adobe)- No CAPS payload data available. Looking for session data. CAPS return value: 8
9:6:25:843 -(Adobe)- Initializing from sessionID properties. SessionID: 1e92effc954e788ad49a56b24f4bcf1
9:6:25:843 -(Adobe)- - Updating session properties -
9:6:25:843 -(Adobe)- Setting property (wchar_t): AFLPATH
9:6:25:843 -(Adobe)- Value was set properly
9:6:25:843 -(Adobe)- Setting property (wchar_t): AddRemoveInfoAboutURL
9:6:25:843 -(Adobe)- Value was set properly
9:6:25:843 -(Adobe)- No property value for key: AddRemoveInfoComments
9:6:25:843 -(Adobe)- Setting property (wchar_t): AddRemoveInfoDisplayName
9:6:25:843 -(Adobe)- Value was set properly
9:6:25:843 -(Adobe)- Setting property (wchar_t): AddRemoveInfoDisplayVersion
9:6:25:859 -(Adobe)- Value was set properly
9:6:25:859 -(Adobe)- No property value for key: AddRemoveInfoEstimatedSize
9:6:25:859 -(Adobe)- No property value for key: AddRemoveInfoSupportPhoneNumber
9:6:25:859 -(Adobe)- Setting property (wchar_t): AddRemoveInfoSupportURL
9:6:25:859 -(Adobe)- Value was set properly
9:6:25:859 -(Adobe)- Setting property (wchar_t): AddRemoveInfoUpdatesURL
9:6:25:859 -(Adobe)- Value was set properly
9:6:25:859 -(Adobe)- No property value for key: CAPS_28B98837_8526_4159_B4E7_D0FD5E235960.BootstrapperPackage
9:6:25:859 -(Adobe)- No property value for key: CLE
9:6:25:859 -(Adobe)- No property value for key: EULA_LANGUAGE
9:6:25:859 -(Adobe)- No property value for key: ExitWorkflow
9:6:25:859 -(Adobe)- No property value for key: ExtensionFamily
9:6:25:859 -(Adobe)- No property value for key: ExtensionParentAdobeCode
9:6:25:859 -(Adobe)- No property value for key: ExtensionProduct
9:6:25:859 -(Adobe)- No property value for key: ExtensionVersion
9:6:25:859 -(Adobe)- Setting property (wchar_t): INSTALLDIR
9:6:25:859 -(Adobe)- Value was set properly
9:6:25:859 -(Adobe)- No property value for key: IsExtensionPayload
9:6:25:859 -(Adobe)- No property value for key: MEDIATAG
9:6:25:859 -(Adobe)- No property value for key: OS64Bit
9:6:25:859 -(Adobe)- No property value for key: StartMenuSubFolder
9:6:25:859 -(Adobe)- No property value for key: UPGRADEQUALSN
9:6:25:874 -(Adobe)- Setting property (wchar_t): defaultLanguage
9:6:25:874 -(Adobe)- Value was set properly
9:6:25:874 -(Adobe)- Setting property (wchar_t): driverAdobeCode
9:6:25:874 -(Adobe)- Value was set properly
9:6:25:874 -(Adobe)- No property value for key: eula_EPIC_EULA_ACCEPTED
9:6:25:874 -(Adobe)- No property value for key: eula_EPIC_EULA_SELECTED
9:6:25:874 -(Adobe)- No property value for key: installLanguage
9:6:25:874 -(Adobe)- Setting property (wchar_t): installSourcePath
9:6:25:874 -(Adobe)- Value was set properly
9:6:25:874 -(Adobe)- No property value for key: mediaName
9:6:25:874 -(Adobe)- No property value for key: mediaPath
9:6:25:874 -(Adobe)- No property value for key: mediaType
9:6:25:874 -(Adobe)- No property value for key: mediaVolumeIndex
9:6:25:874 -(Adobe)- No property value for key: mostRecentSessionID
9:6:25:874 -(Adobe)- No property value for key: overrideFile
9:6:25:874 -(Adobe)- No property value for key: pers_EPIC_SERIAL
9:6:25:874 -(Adobe)- Setting property (wchar_t): record
9:6:25:874 -(Adobe)- Value was set properly
9:6:25:874 -(Adobe)- No property value for key: removeUserPrefs
9:6:25:874 -(Adobe)- Setting property (wchar_t): sessionID
9:6:25:874 -(Adobe)- Value was set properly
9:6:25:874 -(Adobe)- Setting property (wchar_t): setupVersion
9:6:25:890 -(Adobe)- Value was set properly
9:6:25:890 -(Adobe)- Setting property (wchar_t): WinAdministratorsSid
9:6:25:890 -(Adobe)- Value was set properly
9:6:25:890 -(Adobe)- Setting property (wchar_t): WinAnonymousSid
9:6:25:890 -(Adobe)- Value was set properly
9:6:25:890 -(Adobe)- Setting property (wchar_t): WinAuthenticatedUserSid
9:6:25:890 -(Adobe)- Value was set properly
9:6:25:890 -(Adobe)- Setting property (wchar_t): WinBatchSid
9:6:25:890 -(Adobe)- Value was set properly
9:6:25:890 -(Adobe)- No account found for Well Known SID WinBuiltinAccountOperatorsSid
9:6:25:890 -(Adobe)- Setting property (wchar_t): WinBuiltinAdministratorsSid
9:6:25:890 -(Adobe)- Value was set properly
9:6:25:906 -(Adobe)- Setting property (wchar_t): WinBuiltinBackupOperatorsSid
9:6:25:906 -(Adobe)- Value was set properly
9:6:25:906 -(Adobe)- Setting property (wchar_t): WinBuiltinDomainSid
9:6:25:906 -(Adobe)- Value was set properly
9:6:25:906 -(Adobe)- Setting property (wchar_t): WinBuiltinGuestsSid
9:6:25:906 -(Adobe)- Value was set properly
9:6:25:906 -(Adobe)- Setting property (wchar_t): WinBuiltinNetworkConfigurationOperatorsSid
9:6:25:906 -(Adobe)- Value was set properly
9:6:25:906 -(Adobe)- Setting property (wchar_t): WinBuiltinPowerUsersSid
9:6:25:906 -(Adobe)- Value was set properly
9:6:25:906 -(Adobe)- No account found for Well Known SID WinBuiltinPreWindows2000CompatibleAccessSid
9:6:25:937 -(Adobe)- No account found for Well Known SID WinBuiltinPrintOperatorsSid
9:6:25:937 -(Adobe)- Setting property (wchar_t): WinBuiltinRemoteDesktopUsersSid
9:6:25:937 -(Adobe)- Value was set properly
9:6:25:937 -(Adobe)- Setting property (wchar_t): WinBuiltinReplicatorSid
9:6:25:937 -(Adobe)- Value was set properly
9:6:25:937 -(Adobe)- No account found for Well Known SID WinBuiltinSystemOperatorsSid
9:6:25:937 -(Adobe)- Setting property (wchar_t): WinBuiltinUsersSid
9:6:25:952 -(Adobe)- Value was set properly
9:6:25:952 -(Adobe)- Setting property (wchar_t): WinCreatorGroupServerSid
9:6:25:952 -(Adobe)- Value was set properly
9:6:25:952 -(Adobe)- Setting property (wchar_t): WinCreatorGroupSid
9:6:25:952 -(Adobe)- Value was set properly
9:6:25:952 -(Adobe)- Setting property (wchar_t): WinCreatorOwnerServerSid
9:6:25:952 -(Adobe)- Value was set properly
9:6:25:952 -(Adobe)- Setting property (wchar_t): WinCreatorOwnerSid
9:6:25:952 -(Adobe)- Value was set properly
9:6:25:952 -(Adobe)- Setting property (wchar_t): WinDialupSid
9:6:25:952 -(Adobe)- Value was set properly
9:6:25:952 -(Adobe)- Setting property (wchar_t): WinEnterpriseControllersSid
9:6:25:952 -(Adobe)- Value was set properly
9:6:25:968 -(Adobe)- Setting property (wchar_t): WinEveryoneSid
9:6:25:968 -(Adobe)- Value was set properly
9:6:25:968 -(Adobe)- Setting property (wchar_t): WinInteractiveSid
9:6:25:968 -(Adobe)- Value was set properly
9:6:25:968 -(Adobe)- Setting property (wchar_t): WinLocalServiceSid
9:6:25:968 -(Adobe)- Value was set properly
9:6:25:968 -(Adobe)- Setting property (wchar_t): WinLocalSid
9:6:25:968 -(Adobe)- Value was set properly
9:6:25:968 -(Adobe)- Setting property (wchar_t): WinLocalSystemSid
9:6:25:968 -(Adobe)- Value was set properly
9:6:25:968 -(Adobe)- No SID found for Well Known SID WinLogonIdsSid
9:6:25:968 -(Adobe)- Setting property (wchar_t): WinNetworkServiceSid
9:6:25:984 -(Adobe)- Value was set properly
9:6:25:984 -(Adobe)- Setting property (wchar_t): WinNetworkSid
9:6:25:984 -(Adobe)- Value was set properly
9:6:25:984 -(Adobe)- Setting property (wchar_t): WinNtAuthoritySid
9:6:25:984 -(Adobe)- Value was set properly
9:6:25:984 -(Adobe)- Setting property (wchar_t): WinNullSid
9:6:25:984 -(Adobe)- Value was set properly
9:6:25:984 -(Adobe)- Setting property (wchar_t): WinProxySid
9:6:25:999 -(Adobe)- Value was set properly
9:6:25:999 -(Adobe)- Setting property (wchar_t): WinRemoteLogonIdSid
9:6:25:999 -(Adobe)- Value was set properly
9:6:25:999 -(Adobe)- Setting property (wchar_t): WinRestrictedCodeSid
9:6:25:999 -(Adobe)- Value was set properly
9:6:25:999 -(Adobe)- Setting property (wchar_t): WinSelfSid
9:6:25:999 -(Adobe)- Value was set properly
9:6:25:999 -(Adobe)- Setting property (wchar_t): WinServiceSid
9:6:25:999 -(Adobe)- Value was set properly
9:6:25:999 -(Adobe)- Setting property (wchar_t): WinTerminalServerSid
9:6:25:999 -(Adobe)- Value was set properly
[ 3248] Fri Apr 29 14:36:26 2011 INFO
9:6:25:999 -(Adobe)- Setting property (wchar_t): WinWorldSid
9:6:26:15 -(Adobe)- Value was set properly
9:6:26:77 -(Adobe)- -*-*-*-*-*-*-*-*-*-*-*-*- END - Adobe_ProcessPropertyFile -*-*-*-*-*-*-*-*-*-*-*-*-
Action ended 14:36:26: ProcessPropertyFile.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017. Return value 1.
Action 14:36:26: EvalScript.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017.
Action start 14:36:26: EvalScript.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017.
Action ended 14:36:26: EvalScript.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017. Return value 0.
Action 14:36:26: ValidateProductID.
Action start 14:36:26: ValidateProductID.
Action ended 14:36:26: ValidateProductID. Return value 1.
Action 14:36:26: OEMSupportBlindCopy.E35C3ECB_5FDA_49E1_AB1F_D472B7CB90171.
Action start 14:36:26: OEMSupportBlindCopy.E35C3ECB_5FDA_49E1_AB1F_D472B7CB90171.
[ 3248] Fri Apr 29 14:36:27 2011 INFO
9:6:27:734 -(Adobe)- -*-*-*-*-*-*-*-*-*-*-*-*- BEGIN - Adobe_OEMSupportBlindCopy -*-*-*-*-*-*-*-*-*-*-*-*-
9:6:27:796 -(Adobe)- CAAdobeOEMSupportBlindCopy::DoCustomAction
Action 14:36:27: AdobeBlindCopyOperations. Creating OEM operations
9:6:27:890 -(Adobe)- Requesting property: OriginalDatabase
9:6:27:890 -(Adobe)- Value \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\WinBootstrapper.msi
9:6:27:890 -(Adobe)- Requesting property: INSTALLDIR
9:6:27:890 -(Adobe)- Value C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1
9:6:27:890 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4
9:6:27:890 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\
9:6:27:890 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EBF0_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:27:905 -(Adobe)- Value was set properly
9:6:27:905 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EBF0_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:27:905 -(Adobe)- Value was set properly
9:6:27:905 -(Adobe)- FileKey Adobe__bc_ID0EBF0
9:6:27:905 -(Adobe)- Component_ Adobe_8bd7024b3e9505073505d9f94ed51339_adobe_personalization.dll
9:6:27:905 -(Adobe)- SourceName Setup.exe
9:6:27:905 -(Adobe)- SourceFolder Adobe__bc_ID0EBF0_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:27:905 -(Adobe)- DestFolder Adobe__bc_ID0EBF0_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:27:905 -(Adobe)- Options 0
9:6:27:921 -(Adobe)- Requesting property: OriginalDatabase
9:6:27:921 -(Adobe)- Value \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\WinBootstrapper.msi
9:6:27:921 -(Adobe)- Requesting property: INSTALLDIR
9:6:27:921 -(Adobe)- Value C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1
9:6:27:921 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads
9:6:27:921 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads
9:6:27:921 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG0_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:27:921 -(Adobe)- Value was set properly
9:6:27:921 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG0_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:27:921 -(Adobe)- Value was set properly
9:6:27:937 -(Adobe)- FileKey Adobe__bc_ID0EGXBG0
9:6:27:937 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:27:937 -(Adobe)- SourceName *.proxy.xml
9:6:27:937 -(Adobe)- SourceFolder Adobe__bc_ID0EGXBG0_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:27:937 -(Adobe)- DestFolder Adobe__bc_ID0EGXBG0_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:27:937 -(Adobe)- Options 0
9:6:27:937 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\*.*
9:6:27:937 -(Adobe)- Child OEM directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul
9:6:27:937 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul
9:6:27:937 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads\AdobeAIRHelp-mul
9:6:27:937 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG1_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:27:952 -(Adobe)- Value was set properly
9:6:27:952 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG1_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:27:952 -(Adobe)- Value was set properly
9:6:27:952 -(Adobe)- FileKey Adobe__bc_ID0EGXBG1
9:6:27:952 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:27:952 -(Adobe)- SourceName *.proxy.xml
9:6:27:952 -(Adobe)- SourceFolder Adobe__bc_ID0EGXBG1_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:27:952 -(Adobe)- DestFolder Adobe__bc_ID0EGXBG1_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:27:952 -(Adobe)- Options 0
9:6:27:952 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\*.*
9:6:27:968 -(Adobe)- Child OEM directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\Adobe AIR
9:6:27:968 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\Adobe AIR
9:6:27:968 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads\AdobeAIRHelp-mul\Adobe AIR
9:6:27:968 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG2_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:27:968 -(Adobe)- Value was set properly
9:6:27:968 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG2_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:27:968 -(Adobe)- Value was set properly
9:6:27:968 -(Adobe)- FileKey Adobe__bc_ID0EGXBG2
9:6:27:968 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:27:968 -(Adobe)- SourceName *.proxy.xml
9:6:27:968 -(Adobe)- SourceFolder Adobe__bc_ID0EGXBG2_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:27:968 -(Adobe)- DestFolder Adobe__bc_ID0EGXBG2_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:27:968 -(Adobe)- Options 0
9:6:27:984 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\Adobe AIR\*.*
9:6:27:984 -(Adobe)- Child OEM directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\Adobe AIR\Versions
9:6:27:984 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\Adobe AIR\Versions
9:6:27:984 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads\AdobeAIRHelp-mul\Adobe AIR\Versions
9:6:27:984 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG3_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:27:984 -(Adobe)- Value was set properly
9:6:27:984 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG3_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:27:984 -(Adobe)- Value was set properly
9:6:27:984 -(Adobe)- FileKey Adobe__bc_ID0EGXBG3
9:6:27:984 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:27:984 -(Adobe)- SourceName *.proxy.xml
9:6:27:984 -(Adobe)- SourceFolder Adobe__bc_ID0EGXBG3_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:27:984 -(Adobe)- DestFolder Adobe__bc_ID0EGXBG3_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:27:984 -(Adobe)- Options 0
9:6:27:999 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\Adobe AIR\Versions\*.*
9:6:27:999 -(Adobe)- Child OEM directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\Adobe AIR\Versions\1.0
9:6:27:999 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\Adobe AIR\Versions\1.0
9:6:27:999 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads\AdobeAIRHelp-mul\Adobe AIR\Versions\1.0
9:6:27:999 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG4_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:27:999 -(Adobe)- Value was set properly
9:6:27:999 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG4_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:27:999 -(Adobe)- Value was set properly
9:6:27:999 -(Adobe)- FileKey Adobe__bc_ID0EGXBG4
9:6:27:999 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:27:999 -(Adobe)- SourceName *.proxy.xml
9:6:27:999 -(Adobe)- SourceFolder Adobe__bc_ID0EGXBG4_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:27:999 -(Adobe)- DestFolder Adobe__bc_ID0EGXBG4_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:27:999 -(Adobe)- Options 0
[ 3248] Fri Apr 29 14:36:28 2011 INFO
9:6:28:15 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\Adobe AIR\Versions\1.0\*.*
9:6:28:15 -(Adobe)- Child OEM directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\Adobe AIR\Versions\1.0\Resources
9:6:28:15 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\Adobe AIR\Versions\1.0\Resources
9:6:28:15 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads\AdobeAIRHelp-mul\Adobe AIR\Versions\1.0\Resources
9:6:28:15 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG5_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:15 -(Adobe)- Value was set properly
9:6:28:15 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG5_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:15 -(Adobe)- Value was set properly
9:6:28:15 -(Adobe)- FileKey Adobe__bc_ID0EGXBG5
9:6:28:15 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:28:15 -(Adobe)- SourceName *.proxy.xml
9:6:28:15 -(Adobe)- SourceFolder Adobe__bc_ID0EGXBG5_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:15 -(Adobe)- DestFolder Adobe__bc_ID0EGXBG5_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:30 -(Adobe)- Options 0
9:6:28:30 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\Adobe AIR\Versions\1.0\Resources\*.*
9:6:28:30 -(Adobe)- Child OEM directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeALMAnchorService2-mul
9:6:28:30 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeALMAnchorService2-mul
9:6:28:30 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads\AdobeALMAnchorService2-mu l
9:6:28:30 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG6_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:30 -(Adobe)- Value was set properly
9:6:28:30 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG6_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:30 -(Adobe)- Value was set properly
9:6:28:30 -(Adobe)- FileKey Adobe__bc_ID0EGXBG6
9:6:28:46 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:28:46 -(Adobe)- SourceName *.proxy.xml
9:6:28:46 -(Adobe)- SourceFolder Adobe__bc_ID0EGXBG6_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:46 -(Adobe)- DestFolder Adobe__bc_ID0EGXBG6_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:46 -(Adobe)- Options 0
9:6:28:46 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeALMAnchorService2-mul\*.*
9:6:28:46 -(Adobe)- Child OEM directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAUM6.0All
9:6:28:46 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAUM6.0All
9:6:28:46 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads\AdobeAUM6.0All
9:6:28:46 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG7_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:46 -(Adobe)- Value was set properly
9:6:28:62 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG7_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:62 -(Adobe)- Value was set properly
9:6:28:62 -(Adobe)- FileKey Adobe__bc_ID0EGXBG7
9:6:28:62 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:28:62 -(Adobe)- SourceName *.proxy.xml
9:6:28:62 -(Adobe)- SourceFolder Adobe__bc_ID0EGXBG7_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:62 -(Adobe)- DestFolder Adobe__bc_ID0EGXBG7_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:62 -(Adobe)- Options 0
9:6:28:62 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAUM6.0All\*.*
9:6:28:62 -(Adobe)- Child OEM directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeCaptivate4en_US
9:6:28:77 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeCaptivate4en_US
9:6:28:77 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads\AdobeCaptivate4en_US
9:6:28:77 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG8_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:77 -(Adobe)- Value was set properly
9:6:28:77 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG8_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:77 -(Adobe)- Value was set properly
9:6:28:77 -(Adobe)- FileKey Adobe__bc_ID0EGXBG8
9:6:28:77 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:28:77 -(Adobe)- SourceName *.proxy.xml
9:6:28:77 -(Adobe)- SourceFolder Adobe__bc_ID0EGXBG8_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:77 -(Adobe)- DestFolder Adobe__bc_ID0EGXBG8_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:77 -(Adobe)- Options 0
9:6:28:77 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeCaptivate4en_US\*.*
9:6:28:93 -(Adobe)- Child OEM directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeCaptivateReviewer-mul
9:6:28:93 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeCaptivateReviewer-mul
9:6:28:93 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads\AdobeCaptivateReviewer-mu l
9:6:28:93 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG9_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:93 -(Adobe)- Value was set properly
9:6:28:93 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG9_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:93 -(Adobe)- Value was set properly
9:6:28:93 -(Adobe)- FileKey Adobe__bc_ID0EGXBG9
9:6:28:93 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:28:93 -(Adobe)- SourceName *.proxy.xml
9:6:28:93 -(Adobe)- SourceFolder Adobe__bc_ID0EGXBG9_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:93 -(Adobe)- DestFolder Adobe__bc_ID0EGXBG9_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:93 -(Adobe)- Options 0
9:6:28:109 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeCaptivateReviewer-mul\*.*
9:6:28:109 -(Adobe)- Child OEM directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeCaptivateReviewer-mul\Adobe AIR
9:6:28:109 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeCaptivateReviewer-mul\Adobe AIR
9:6:28:109 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads\AdobeCaptivateReviewer-mu l\Adobe AIR
9:6:28:109 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG10_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:109 -(Adobe)- Value was set properly
9:6:28:109 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG10_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:109 -(Adobe)- Value was set properly
9:6:28:109 -(Adobe)- FileKey Adobe__bc_ID0EGXBG10
9:6:28:109 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:28:109 -(Adobe)- SourceName *.proxy.xml
9:6:28:109 -(Adobe)- SourceFolder Adobe__bc_ID0EGXBG10_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:109 -(Adobe)- DestFolder Adobe__bc_ID0EGXBG10_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:109 -(Adobe)- Options 0
9:6:28:124 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeCaptivateReviewer-mul\Adobe AIR\*.*
9:6:28:124 -(Adobe)- Child OEM directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeCaptivateReviewer-mul\Adobe AIR\Versions
9:6:28:124 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeCaptivateReviewer-mul\Adobe AIR\Versions
9:6:28:124 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads\AdobeCaptivateReviewer-mu l\Adobe AIR\Versions
9:6:28:124 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG11_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:124 -(Adobe)- Value was set properly
9:6:28:124 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG11_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:124 -(Adobe)- Value was set properly
9:6:28:124 -(Adobe)- FileKey Adobe__bc_ID0EGXBG11
9:6:28:124 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:28:124 -(Adobe)- SourceName *.proxy.xml
9:6:28:124 -(Adobe)- SourceFolder Adobe__bc_ID0EGXBG11_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:124 -(Adobe)- DestFolder Adobe__bc_ID0EGXBG11_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:124 -(Adobe)- Options 0
9:6:28:140 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeCaptivateReviewer-mul\Adobe AIR\Versions\*.*
9:6:28:140 -(Adobe)- Child OEM directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeCaptivateReviewer-mul\Adobe AIR\Versions\1.0
9:6:28:140 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeCaptivateReviewer-mul\Adobe AIR\Versions\1.0
9:6:28:140 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads\AdobeCaptivateReviewer-mu l\Adobe AIR\Versions\1.0
9:6:28:140 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG12_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:140 -(Adobe)- Value was set properly
9:6:28:140 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG12_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:140 -(Adobe)- Value was set properly
9:6:28:140 -(Adobe)- FileKey Adobe__bc_ID0EGXBG12
9:6:28:140 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:28:140 -(Adobe)- SourceName *.proxy.xml
9:6:28:155 -(Adobe)- SourceFolder Adobe__bc_ID0EGXBG12_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:155 -(Adobe)- DestFolder Adobe__bc_ID0EGXBG12_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:155 -(Adobe)- Options 0
9:6:28:155 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeCaptivateReviewer-mul\Adobe AIR\Versions\1.0\*.*
9:6:28:155 -(Adobe)- Child OEM directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeCaptivateReviewer-mul\Adobe AIR\Versions\1.0\Resources
9:6:28:155 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeCaptivateReviewer-mul\Adobe AIR\Versions\1.0\Resources
9:6:28:155 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads\AdobeCaptivateReviewer-mu l\Adobe AIR\Versions\1.0\Resources
9:6:28:155 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG13_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:155 -(Adobe)- Value was set properly
9:6:28:155 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG13_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:171 -(Adobe)- Value was set properly
9:6:28:171 -(Adobe)- FileKey Adobe__bc_ID0EGXBG13
9:6:28:171 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:28:171 -(Adobe)- SourceName *.proxy.xml
9:6:28:171 -(Adobe)- SourceFolder Adobe__bc_ID0EGXBG13_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:171 -(Adobe)- DestFolder Adobe__bc_ID0EGXBG13_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:171 -(Adobe)- Options 0
9:6:28:171 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeCaptivateReviewer-mul\Adobe AIR\Versions\1.0\Resources\*.*
9:6:28:171 -(Adobe)- Child OEM directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeSuiteSharedConfiguration-mul
9:6:28:171 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeSuiteSharedConfiguration-mul
9:6:28:171 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads\AdobeSuiteSharedConfigura tion-mul
9:6:28:187 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG14_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:187 -(Adobe)- Value was set properly
9:6:28:187 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG14_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:187 -(Adobe)- Value was set properly
9:6:28:187 -(Adobe)- FileKey Adobe__bc_ID0EGXBG14
9:6:28:187 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:28:187 -(Adobe)- SourceName *.proxy.xml
9:6:28:187 -(Adobe)- SourceFolder Adobe__bc_ID0EGXBG14_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:187 -(Adobe)- DestFolder Adobe__bc_ID0EGXBG14_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:187 -(Adobe)- Options 0
9:6:28:187 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeSuiteSharedConfiguration-mul\*.*
9:6:28:202 -(Adobe)- Child OEM directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\MSXML4.0
9:6:28:202 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\MSXML4.0
9:6:28:202 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads\MSXML4.0
9:6:28:202 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG15_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:202 -(Adobe)- Value was set properly
9:6:28:202 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0EGXBG15_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:202 -(Adobe)- Value was set properly
9:6:28:202 -(Adobe)- FileKey Adobe__bc_ID0EGXBG15
9:6:28:202 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:28:202 -(Adobe)- SourceName *.proxy.xml
9:6:28:202 -(Adobe)- SourceFolder Adobe__bc_ID0EGXBG15_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:202 -(Adobe)- DestFolder Adobe__bc_ID0EGXBG15_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:202 -(Adobe)- Options 0
9:6:28:218 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\MSXML4.0\*.*
9:6:28:218 -(Adobe)- Requesting property: OriginalDatabase
9:6:28:218 -(Adobe)- Value \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\WinBootstrapper.msi
9:6:28:218 -(Adobe)- Requesting property: INSTALLDIR
9:6:28:218 -(Adobe)- Value C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1
9:6:28:218 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads
9:6:28:218 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads
9:6:28:218 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0ENXBG0_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:218 -(Adobe)- Value was set properly
9:6:28:218 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0ENXBG0_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:218 -(Adobe)- Value was set properly
9:6:28:234 -(Adobe)- FileKey Adobe__bc_ID0ENXBG0
9:6:28:234 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:28:234 -(Adobe)- SourceName *.data
9:6:28:234 -(Adobe)- SourceFolder Adobe__bc_ID0ENXBG0_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:234 -(Adobe)- DestFolder Adobe__bc_ID0ENXBG0_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:234 -(Adobe)- Options 0
9:6:28:234 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\*.*
9:6:28:234 -(Adobe)- Child OEM directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul
9:6:28:234 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul
9:6:28:234 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads\AdobeAIRHelp-mul
9:6:28:234 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0ENXBG1_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:249 -(Adobe)- Value was set properly
9:6:28:249 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0ENXBG1_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:249 -(Adobe)- Value was set properly
9:6:28:249 -(Adobe)- FileKey Adobe__bc_ID0ENXBG1
9:6:28:249 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:28:249 -(Adobe)- SourceName *.data
9:6:28:249 -(Adobe)- SourceFolder Adobe__bc_ID0ENXBG1_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:249 -(Adobe)- DestFolder Adobe__bc_ID0ENXBG1_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:249 -(Adobe)- Options 0
9:6:28:249 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\*.*
9:6:28:249 -(Adobe)- Child OEM directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\Adobe AIR
9:6:28:249 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\Adobe AIR
9:6:28:265 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads\AdobeAIRHelp-mul\Adobe AIR
9:6:28:265 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0ENXBG2_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:265 -(Adobe)- Value was set properly
9:6:28:265 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0ENXBG2_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:265 -(Adobe)- Value was set properly
9:6:28:265 -(Adobe)- FileKey Adobe__bc_ID0ENXBG2
9:6:28:265 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:28:265 -(Adobe)- SourceName *.data
9:6:28:265 -(Adobe)- SourceFolder Adobe__bc_ID0ENXBG2_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:265 -(Adobe)- DestFolder Adobe__bc_ID0ENXBG2_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:265 -(Adobe)- Options 0
9:6:28:265 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\Adobe AIR\*.*
9:6:28:280 -(Adobe)- Child OEM directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\Adobe AIR\Versions
9:6:28:280 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\Adobe AIR\Versions
9:6:28:280 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads\AdobeAIRHelp-mul\Adobe AIR\Versions
9:6:28:280 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0ENXBG3_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:280 -(Adobe)- Value was set properly
9:6:28:280 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0ENXBG3_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:280 -(Adobe)- Value was set properly
9:6:28:280 -(Adobe)- FileKey Adobe__bc_ID0ENXBG3
9:6:28:280 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:28:280 -(Adobe)- SourceName *.data
9:6:28:280 -(Adobe)- SourceFolder Adobe__bc_ID0ENXBG3_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:280 -(Adobe)- DestFolder Adobe__bc_ID0ENXBG3_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:280 -(Adobe)- Options 0
9:6:28:296 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\Adobe AIR\Versions\*.*
9:6:28:296 -(Adobe)- Child OEM directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\Adobe AIR\Versions\1.0
9:6:28:296 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\Adobe AIR\Versions\1.0
9:6:28:296 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads\AdobeAIRHelp-mul\Adobe AIR\Versions\1.0
9:6:28:296 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0ENXBG4_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:296 -(Adobe)- Value was set properly
9:6:28:296 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0ENXBG4_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:296 -(Adobe)- Value was set properly
9:6:28:296 -(Adobe)- FileKey Adobe__bc_ID0ENXBG4
9:6:28:296 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:28:296 -(Adobe)- SourceName *.data
9:6:28:296 -(Adobe)- SourceFolder Adobe__bc_ID0ENXBG4_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:296 -(Adobe)- DestFolder Adobe__bc_ID0ENXBG4_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:296 -(Adobe)- Options 0
9:6:28:312 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\Adobe AIR\Versions\1.0\*.*
9:6:28:312 -(Adobe)- Child OEM directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\Adobe AIR\Versions\1.0\Resources
9:6:28:312 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\Adobe AIR\Versions\1.0\Resources
9:6:28:312 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads\AdobeAIRHelp-mul\Adobe AIR\Versions\1.0\Resources
9:6:28:312 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0ENXBG5_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:312 -(Adobe)- Value was set properly
9:6:28:312 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0ENXBG5_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:312 -(Adobe)- Value was set properly
9:6:28:312 -(Adobe)- FileKey Adobe__bc_ID0ENXBG5
9:6:28:312 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:28:312 -(Adobe)- SourceName *.data
9:6:28:312 -(Adobe)- SourceFolder Adobe__bc_ID0ENXBG5_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:312 -(Adobe)- DestFolder Adobe__bc_ID0ENXBG5_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:312 -(Adobe)- Options 0
9:6:28:327 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAIRHelp-mul\Adobe AIR\Versions\1.0\Resources\*.*
9:6:28:327 -(Adobe)- Child OEM directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeALMAnchorService2-mul
9:6:28:327 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeALMAnchorService2-mul
9:6:28:327 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads\AdobeALMAnchorService2-mu l
9:6:28:327 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0ENXBG6_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:327 -(Adobe)- Value was set properly
9:6:28:327 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0ENXBG6_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:327 -(Adobe)- Value was set properly
9:6:28:327 -(Adobe)- FileKey Adobe__bc_ID0ENXBG6
9:6:28:327 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:28:327 -(Adobe)- SourceName *.data
9:6:28:343 -(Adobe)- SourceFolder Adobe__bc_ID0ENXBG6_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:343 -(Adobe)- DestFolder Adobe__bc_ID0ENXBG6_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:343 -(Adobe)- Options 0
9:6:28:343 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeALMAnchorService2-mul\*.*
9:6:28:343 -(Adobe)- Child OEM directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAUM6.0All
9:6:28:343 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAUM6.0All
9:6:28:343 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads\AdobeAUM6.0All
9:6:28:343 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0ENXBG7_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:343 -(Adobe)- Value was set properly
9:6:28:343 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0ENXBG7_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:359 -(Adobe)- Value was set properly
9:6:28:359 -(Adobe)- FileKey Adobe__bc_ID0ENXBG7
9:6:28:359 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:28:359 -(Adobe)- SourceName *.data
9:6:28:359 -(Adobe)- SourceFolder Adobe__bc_ID0ENXBG7_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:359 -(Adobe)- DestFolder Adobe__bc_ID0ENXBG7_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:359 -(Adobe)- Options 0
9:6:28:359 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeAUM6.0All\*.*
9:6:28:359 -(Adobe)- Child OEM directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeCaptivate4en_US
9:6:28:374 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeCaptivate4en_US
9:6:28:374 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads\AdobeCaptivate4en_US
9:6:28:374 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0ENXBG8_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:374 -(Adobe)- Value was set properly
9:6:28:374 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0ENXBG8_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:374 -(Adobe)- Value was set properly
9:6:28:374 -(Adobe)- FileKey Adobe__bc_ID0ENXBG8
9:6:28:374 -(Adobe)- Component_ Adobe_cae8f59264c8414853b3fa117b2ce301_main.html
9:6:28:374 -(Adobe)- SourceName *.data
9:6:28:374 -(Adobe)- SourceFolder Adobe__bc_ID0ENXBG8_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:374 -(Adobe)- DestFolder Adobe__bc_ID0ENXBG8_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:374 -(Adobe)- Options 0
9:6:28:374 -(Adobe)- Wildcard search: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeCaptivate4en_US\*.*
9:6:28:390 -(Adobe)- Child OEM directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeCaptivateReviewer-mul
9:6:28:390 -(Adobe)- Processing blind copy source directory: \\135.250.26.219\General\SetupFiles\Adobe Captivate\Adobe Captivate 4\Adobe Captivate 4\payloads\AdobeCaptivateReviewer-mul
9:6:28:390 -(Adobe)- Target directory: C:\Program Files\Common Files\Adobe\Installers\1e92effc954e788ad49a56b24f4bcf1\payloads\AdobeCaptivateReviewer-mu l
9:6:28:390 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0ENXBG9_src.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017
9:6:28:390 -(Adobe)- Value was set properly
9:6:28:390 -(Adobe)- Setting property (wchar_t): Adobe__bc_ID0ENXBG9_dest.E35C3ECB_5FDA_49E1_AB1F_D472B7CB9017 -
I have recently had to reinstall CS5 and am getting a "configuration error 213:5". How do I overcome
I have recently had to reinstall CS5 on my iMac from a backup. After reinstallion I found I was getting an "error 213:5" message. I wrongly uninstalled the application and (with the help of Adobe) reinstalled it. However I'm still receiving the same error message. Any help here will be greatly appreciated.
On navigating to /Library/Application Support/Adobe, None of these folders are present on your system,
Could you please provide a snapshot for this location.
These folders should get created on Install.
Regards,
Ashutosh -
Beta Tester to Volume Licensing (Beta tester Adobe CS3)
The last time I rememeber, I had to reinstall the beta. The volume install WILL NOT INSTALL OVER THE BETA.
Are there any peeps that know how to do this correctly?
Or links on how to do?
Also a tester for Tascam, Sony and more.
Thanks!Opps, didn't know I started a thread on this, anyway, there is a new thread, I have tried everything.
30 Day Demo=crash
New HD, still crash.
Used Adobes script cleaner, still crashes.
Use the utilities (ADOBE), reinstall, still crashes! -
The Creative Cloud app suddenly told me yesterday that none of cc apps were installed on my computer. I do have them installed and I can open the applications and use them. I tried to let adobe reinstall the items from the cloud, but they encounter an error -
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s)
Any ideas?Hi Salwa483,
Please refer the article: http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html.
Regards,
Romit Sinha -
BAD UX, accepting and cancelled files in chat
Am I the only one who has issues with the new files download in conversations?
(accept, cancelled)
It is so PC, you click on it, it doesnt reply ( take ages) and if you click again (because you think something went wrong) it gets cancelled.
What smart ass puts the cancel button at the same place as the accept button, if he knows their system is so slow?
What are your opinions? Have you experienced the same issue?Somebody in Adobe Corporate $$$ really needs to "experience" Adobe chat and online "support", or at least read a few of the transcripts. Those people are un*&^%$@ believeable.
I just had to do a "clean" reinstall because I replaced a hard drive. I needed a simple "Challenge Code" to complete the install because I was installing an upgrade and I wasn't in the mood to install CS3 and CS4 only to have to unisntall them.
Rahul said it was a "bad" number and that I should reboot, install again and come back and wait in line some moer (only 4 hours this time).
I suggested that he check is own typing.
Wonder of wonders, my code was suddenly "good" and I got the 6 digit code I needed.
These foreign "support" people either do not read or do not understand the information that is provided to them, or they are not paying attention, or they jsut don't have enough grasp of the English language for the job they've been hired to do.
It took all of 10 minutes to reinstall and update Edius 6.5. I took all the rest of the day to get through the Adobe reinstall.
Sony and Grass Valley have US based support.
Adobe Support will be the downfall of Adobe, and not competition or the economy. -
"A device attached to the system is not functioning"
Hi!
I'm hoping that all the smart people here can help with my problem. I help support/develop several custom windows application. One of these applications is written in Delphi and there is currently a problem with a feature a single computer owned by a client.The client's computer does have the latest version of adobe installed.
* The user is able to select a document from a data grid, and click a button to view that document (in this case a pdf).
* The document is saved from a database to the user's disk
* Using a shell command, the application asks windows to open that file.
Normally this works quite well, until recently. If this client tries to view a pdf file in this manor windows returns a system error, error 31, and the message "A device attached to the system is not functioning" is displayed. If I naviage to the location where the file was saved to an attemp to open it via double clicking, adobe reader opens the document right up. The application historically has had no problems with pdf's nor any other doucment type. If I change the file assoication from adobe to note pad, the application does open the file with note pad, but it is not readable. If I change it back to adobe reader, the problem persists. I've tried uninstalling adobe, reinstalling, and using a previous version of adobe. Any suggestions would be appreciated.
FYI, before someone tell's me I should be talking to microsoft, I am also inquiring on the windows side of this through msdn. Since I am not 100% sure if this is a windows or adobe reader issue I would appreciate suggestions on both sides.
Last but not least, incase it is of any help, this is the delphi command used to ask windows to open the file:
ShellExecute(GetDesktopWindow, 'open', PChar(TempFile), '', '', SW_SHOWNORMAL);
Any and all help is appreciated.
Thanks!
LouisIs the computer in question connected to the Internet, and if so, is the Internet connection working correctly?
It is possible that Adobe Reader tries to check for updates when it is launched, then finds a faulty network connection.
Check the Device Manager for non-functioning network devices.
Also try http://fixitcenter.support.microsoft.com/ to find other potential problems on that system.
Maybe you are looking for
-
JMS (Sender Communication Channel) and MQ in Mainframe (Legacy) System
Hi All, Can we use JMS Sender Communication Channel in XI that runs on Windows 2003 server to DIRECTLY poll messages from MQ in Mainframe (Legacy) system?? I understand that we can install MQ on XI server and have mainframe push the messages to XI MQ
-
I can't seem to get my itunes to update my iphone to the 4.2. It keeps trying to download the software on itunes then update, however, it is saying it will take 6 hours to download, then it times out and I can't update. Please help!!!
-
ALV GRID - Get setting of the variants
Dear All, I have a program which provides a list with ALV - the user can give his ALV variant on the selection-screen. I have to know the setting of the variant chosen - Field - Sort - subtotal - This program could be ran in background, that why I ha
-
MacBook Pro will not wake from sleep
My new 13" MacBook Pro will occasionally refuse to wake from sleep. Touching the keyboard or moving the mouse will turn on the keyboard background lights but the computer will not wake. This occurs without any peripherals attached. I have reset the
-
ESS - Canada Employment Equity iView
Has anyone experienced issues with the ESS employment equity iview? As soon as we populate any data in infotype 77, the iview gives a null pointer exception error.