Adobe Revel Premium subscription

I have purchased Adobe Revel Premium on my cellphone. The subscription does show on the cellphone Revel but the desktop application of Adobe Elements does not show the subscription. It keeps advising that my online storage is almost full and I need to purchase subscription. How do I get the desk top Adobe Elements to recognize the Premium?

I believe you need to post your question in the Revel forum:
<http://forums.adobe.com/community/revel?view=discussions>
G/L

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I paid for a Premium Adobe revel Premium subscription and have received nothing???!!

Hello,
I updated my Revel account to premium and nothing has changed in my account since my purchase, I still have a 2 Gig limited imposed even though I received the confirmation email below. Also why does it say creative cloud as opposed to Revel, is this the same thing?
Creative Cloud membership (one-year)
£38.11 per month
Order # AD002476395UK
£8.77 VAT
[email protected]
Total payment today:
£46.88
Please reach out to me asap with a resolution and explanation or I will be expecting a full refund. Also, you website is out of date, I originally signed up because it said I could upload unlimited for the first month and then a 50 photo restriction thereafter however once I signed up I saw I had a 2 Gig limited opposed on my account. This is false and misleading commercial advertising. However I mad my peace with it, however paying for something (a cloud service of all things) and to not have that reflected in my current account is very disappointing to say the least.
I hope to hear from you soon
Jerome Jooste
Very Disappointed customer

This has been resolved.
Thanks
Best Regards
Jerome Jooste
Enterprise Project Management Consultant
<http://www.pcubed.com/> <https://www.mcpvirtualbusinesscard.com/VBCServer/jerome_jooste/profile>
Email <mailto:[email protected]> [email protected]
Pcubed Office +44 (0) 20 7462 0100 | Mobile +44 (0) 78 754 21640
Program Planning Professionals Ltd. (England-3025947)
3-5 Crutched Friars, London, EC3N 2HT, United Kingdom
<http://www.pcubed.com/> www.pcubed.com

Just received an email "Congrats on your Adobe Revel Premium".

Just received an email "Congrats on your Adobe Revel Premium" I'm part of the creative cloud but I have not paid for revel? When I logged on I only have the free subscription. I was excited then disappointed. Did anyone else get this email? Did I have a premium subscription or not?

It sounds very much like one to me. With grammar like that Apple would not employ you. Just delete it and if you receive follow up ones there is a phishing advice contact I will add to this post when I find it.
This is a guide document to phishing from Apple. Identifying fraudulent "phishing" email
You can also report it to [email protected]

Can't Upgrade to Adobe Revel Premium

I tried to upgrade to Adobe Revel Premium. However, when I got to checkout after adding the upgrade to my cart, all I saw was the information for the upgrade but it didn't say anything about billing. I couldn't pay to upgrade! I tried to get help on the live online chat and I called customer service, but no one could help me with this. Anybody have a solution? Thanks!

Hi AsianPear,
I am concerned no one got back to you on signing up for premium. I'm VERY sorry if that is the case. You may want to take a look at this link re: signing up for Premium Revel service. If you are still having issues, please let me know.
FAQ: How do I subscribe to Revel Premium?
Glenyse

Am I eligible for Adobe Revel Premium?

I had purchased an upgrade in Photoshop.com. Am I eligible for Revel Premium? Not all of my pictures have transferred.

Grace,
I checked your account as you are eligbile for a free year of Revel Premium. It should of been applied to your account after your Photoshop.com account was migrated to Revel. It appears that your account was migreated but you may of had other file formats left in your Photoshop.com. Did you download your other files that were no .jpg files?
If you want to download your images to your computer from Photoshop.com, then please
do the following
1. Install the Adobe Air application http://get.adobe.com/air/
2. Click on this link to install the Adobe Media Down loader
http://www.photoshop.com/misc/membership-faq#downloader
Like Pattie mentioned check to see if your account shows the word "Subscribe" and let us know.
thanks
Scott

I have adobe creative cloud and adobe revel premium accounts/works....to completely sign in to my revel account, i need to find the SERIAL NUMBER for the account....where and how can i learn this number--my mobile device is an HTC One (M8). Android by AT&

here I begin, whenever we can get help?....

Revel does not require a serial number only your Adobe ID and password. If you are having problems locating a serial number for your Creative Cloud subscription you will need to contact Adobe Customer Support.
http://www.adobe.com/company/contact.html
Glenyse

I have paid for Adobe Revel Premium but the settings in REVEL do not show this.

I am looking for away to contact Adobe but am going around in circles on the web site.
1. How can I force the REVEL program to refresh the subscription?
2. How can I contact Adobe to organise this for me?

Just joined and have no idea where to post but have seen the above message. I have logged in to my account this morning and all my images have gone. it tells me I can now add images and I have thirty days left of my FREE version. what is going on! I have a paid up subscription and I resent having to do this to find out whats happened.
Sorry if this is in the wrong place but I am a little upset. Any guidance you can give me would be very appreciated as regards sorting out the problem and getting to the right place on the forum community.

Issues with Adobe Revel subscription PLEASE HELP

I received an email 9 days ago that said my adobe revel premium subscription has been paid for. I am unable to upload my photos. Please help, this happened last month as well.

Carly,
I addressed this on another thread and sent you an email as well. You should be set for now, though please also respond to my email.
Thanks,
Peter

FAQ: How to uninstall & cancel Premium subscriptions for Adobe Revel

How to cancel Revel Premium and return to the Free Revel version
iOS
If you are an iOS user, please disable automatic subscription renewal for Revel under your iTunes Store account, in the main device Settings app. For detailed instructions please see:
http://helpx.adobe.com/revel/kb/enable-disable-auto-renewal-subscriptions.html
PC or Mac
If you subscribed to Revel via adoberevel.com or www.adobe.com, please cancel your subscription by doing the following:
Go to https://www.adobe.com/account/my-products-services.html#MyServicesHeader
Sign in with your Adobe ID & cancel your Revel subscription
Note: All photos, libraries, and albums created while you were subscribed will remain available to you as an unpaid users of Adobe Revel. The limitations of the free version of Adobe Revel are that you may import only 50 new photos each month, and you cannot create any new libraries or invite any new library partners to collaborate with you.
Steps to download your images from Revel
Please ensure your original images are safely backed up outside of Revel (i.e., backed up on your computer or external storage device).
Please see also FAQ Forum post "How do I download images from Revel"
iOS
Launch the Revel app Select Actions button to enable multiple photo selection. Choose Save Original to Camera Roll
Mac
There are two options:
Enable Keep All Originals in Revel app Settings (Mac only).
         This will download all original images that are also stored in the Revel cloud.
         Images will be saved inside the Adobe Revel Library inside you User > Pictures folder.
         To access the originals via Finder, right-click (mousebutton) or Ctrl+click on Pictures/Adobe Revel/Adobe Revel Library & select“Show Package Contents” from the context
         menu. Photos will be organized by date in one or more sub-folders.
Export one or more photos to the hard disk
        Cmd+click, or Shift+click, or choose Cmd-A to select one or more photos.
        Press Cmd-E or choose the Revel app menu item File > Export # Photos
        Choose to export Originals or Current (edited) versions of the photos.
Adoberevel.com
Log into your Adobe Revel account at Adoberevel.com
Click on the image that you want to download, then select the download icon to save your image
(Note: Currently you can only download one image at a time using the web browser version Adoberevel.com)
Uninstall Revel from Mac OS & iOS
Ensure that you have no images waiting for upload in the status view.
iPad, iPhone, or iPad touch
Press and hold the Revel icon until all of the icons wiggle. Then tap the X in the corner of the Revel icon. That will delete all Adobe Revel from the device.
Mac
Open you Applications folder, and drag Adobe Revel to the trash.
Delete the Adobe Revel application cache. This is inside a hidden folder.
Use the Finder menu Go > Go to Folder (Shift+Cmd+G), and enter: ~/Library/Containers/
Select the folder com.adobe.Carousel.mac and drag it to the trash.
If you do not need to preserve the Adobe Revel Library in your Pictures folder or you are certain that you have the original photos stored safely elsewhere.
Drag the Adobe Revel Library.rvl to the trash, which is located on your boot drive at /Users/<your name>/Pictures/Adobe Revel/Adobe Revel Library.rvl

Hi good day, did you download Adobe CS Premium from online or did u buy the original software in a box? I believe adobe blocked all the installation of the cs 1 versions....you'll have to use adobe cs2. I recently re installed the cs2 version on my windows 7 laptop and it works like a charm. Very easy and quick. if you need help with it, do let me know

I subscribe to premium and I can not open the adobe Revel in my ipad I oactualizarlo. I paid through September 2014 -.'s happening I can not use what I have already paid?

I subscribe to premium and I can not open the adobe Revel in my ipad I oactualizarlo. I paid through September 2014 -.'s happening I can not use what I have already paid?

Please see the response at:
Adobe Revel 2.3.2 installation issue

If I buy Adobe Creative Cloud to use Lightroom, will I still need my subscription to Adobe Revel to share photos?

If I buy Adobe Creative Cloud will I still need my subscription to Adobe Revel to share photos?

Hi There,
We would like to inform you that Revel is a different service which is not included in Creative Cloud. Therefore you would need Adobe revel so share photos.
Please find more details in below mentioned links.
Adobe Revel | Frequently asked questions - FAQ
Creative Cloud Help | Creative Cloud / Common Questions
Thanks,
Atul Saini

FAQ: How do I cancel my Adobe Revel subscription?

Subscription billing for Adobe Revel is handled entirely through Apple using one's Apple ID. Adobe is unable assist with billing related issues. For instructions, see Enable, disable auto-renewal | Subscriptions | Adobe Revel | iPad (this information is provided as a courtesy to Adobe customers).

Hi Emmett,
The order management system indicates that the return has been completely processed as of yesterday (not sure why it took that long).
Please double-check your account and let us know if you don't see the refund.
Best,
Sara

How do I cancel my subscription to adobe revel?!?!

I do not want to renew my adobe revel subscription!!

Vinnie,
I am not able to provide refunds as you will need to contact one of our customer service agents for a refund. Please click here http://helpx.adobe.com/contact.html?product=photoshop-elements&topic=orders-refunds-and-ex changes as one of the chat agents will be able to help you. If you have any issues with the refund, let me know and I will make sure this gets completed.
Thanks
Scott

I just found out about the switch from Elements to Adobe Revel. HELP

I do not want to spend any money on something I rarely use. I also do not want to grant "rights" to any person or corporation for my family pictures.
Will I need to delete my account?.

Hi. There is not a switch from Elements. The switch is from Photoshop.com to Revel. Elements will work as it always did with the exception of communicating with Photoshop.com sharing and storage since that service is being discontinued.
In additon, Revel is free as long as you don't want to upload more than 50 files a month.
Check out these FAQ's and try Revel. After that, if you do not want your account, we can delete it.
Pattie
Forum for users moving from PS.com to Revel:
forums.adobe.com/community/ps.com_sharing_and_storage
Forum FAQ's:
forums.adobe.com/community/ps.com_sharing_and_storage/faq
Forum for Revel users:
forums.adobe.com/community/revel
FAQ's about the transition from Photoshop.com to Revel:
http://www.photoshop.com/misc/membership-faq
FAQ's about Revel and subscriptions:
http://www.adobe.com/products/revel/faq.html
Elements organizer/Revel Help:
http://helpx.adobe.com/elements-organizer/using/revel.html
Getting Started with Revel:
http://www.adobe.com/support/revel/gettingstarted/revel_gs.html
SHARE
FAQ: How do I share my photos in Revel?
http://forums.adobe.com/message/5092831#5092831
UPLOAD
FAQ: How do I add (upload) files to Revel?
http://forums.adobe.com/thread/1162795?tstart=0
DOWNLOAD
FAQ: How Do I Download files from Revel?
http://forums.adobe.com/thread/1166462?tstart=0
EDIT
FAQ: How do I edit photos in Revel?
http://forums.adobe.com/message/5088287#5088287
DELETE
FAQ? How do I delete a file in Revel?
http://forums.adobe.com/thread/1162793?tstart=0
SUBSCRIBE TO REVEL PREMIUM
FAQ: How do I sign up for Revel Premium?
http://forums.adobe.com/thread/1178780?tstart=0

Adobe Revel and Elements 11

i am totally confused with the 'new' revel; i put the free app on my iphone, but i do not use my phone for editing pics, i use a dell laptop w/older version of elements (7). how do i get my photos that are stored on my laptop to go to revel; i spoke with adobe and they told me that the version 11 of elements was free if i purchased a premium subscription to revel??? how do i do this for my laptop; i do not want all my photos on my iphone. is revel a storage unit or what exactly is it and how do i use it on laptop? thanks. CatW.

Cat-
Sorry for the confusion, here's the deal on Revel. Revel is a photo sharing and cloud storage app that is based on a modern technology platform and was designed from its inception to employ new technologies. Revel was designed to address the changing needs introduced by the new multi-device world we now live in and has a focus on archiving, organization, and sharing across devices. It is currently available for Mac and iOS, as well as on the web at Adoberevel.com. It keeps your photos organized in libraries and albums within Revel. If you choose, you can use the editing tools in the Revel apps to make quick changes to your photos. You can also share albums privately on AdobeRevel.com by emailing a link, or share chosen photos publicly on your favorite social networks. Photos in Revel are automatically synced across all your devices, so you always have access to your latest photos no matter where you are or what device you happen to be using. Since they are stored on the cloud, you do not need to allocate space on every device for the same photos.
If you use an older version of Elements to edit your photos, you can save files to your hard drive and then upload them to Revel from there. If you upgrade to Elements 11, then you upload directly from Revel. Either way, the photos can get there. If you are already a paying customer of Elements plus or Photoshop.com for extra storage, then you get a free year of Revel Premium. That gives you unlimited uploads. Otherwise, you can use the free version of Revel and havce 50 uploads a month included. Space is unlimited. I hope that helps. Post again if my answer and the FAQ's below do not answer it all for you.
Regards,
Pattie
Here are a bunch of useful links:
Forum FAQ's:
forums.adobe.com/community/ps.com_sharing_and_storage/faq
Forum for Revel users:
forums.adobe.com/community/revel
FAQ's about the transition from Photoshop.com to Revel:
http://www.photoshop.com/misc/membership-faq
FAQ's about Revel and subscriptions:
http://www.adobe.com/products/revel/faq.html
Elements organizer/Revel Help:
http://helpx.adobe.com/elements-organizer/using/revel.html
Getting Started with Revel:
http://www.adobe.com/support/revel/gettingstarted/revel_gs.html
SHARE
FAQ: How do I share my photos in Revel? http://forums.adobe.com/thread/1295026
UPLOAD
FAQ: How do I add (upload) files to Revel?
http://forums.adobe.com/thread/1162795?tstart=0
DOWNLOAD
FAQ: How Do I Download files from Revel?
http://forums.adobe.com/thread/1166462?tstart=0
EDIT
FAQ: How do I edit photos in Revel?
http://forums.adobe.com/message/5088287#5088287
DELETE
FAQ? How do I delete a file in Revel?
http://forums.adobe.com/thread/1162793?tstart=0
ARCHIVE
FAQ: How do I archive my Photoshop.com files with the Adobe Media Downloader ?
http://forums.adobe.com/thread/1174289?tstart=0
UPLOAD LR
FAQ: How do I upload files from Lightroom to Revel?
http://forums.adobe.com/message/5139455#5139455
SUBSCRIBE TO REVEL PREMIUM
FAQ: How do I sign up for Revel Premium?
http://forums.adobe.com/thread/1178780?tstart=0

Adobe Revel Premium subscription

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