Adobe RoboHelp 9 and Adobe Acrobat X Pro

Hi there.
I am currently using Adobe RoboHelp 9 and Adobe Acrobat X Pro (windows) can you please tell me which is the lastest version I can upgrade too and the name of the current version as well. Cost as well. thanks

Acrobat? XI (11) http://www.adobe.com/products/acrobat/product-comparison.html
RoboHelp? 10 http://thankyou.adobe.com/en/na/products/RH/V2/070512_robohelp.html?sdid=JPRQJ&skwcid=TC|1026689|robohelp||S|b|17858056738

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Update automatically under which circumstances, exactly?

How do I reinstall Adobe Acrobat XI Pro from the Creative Cloud? I was deleting another program and accidently deleted Acrobat.

How do I reinstall Adobe Acrobat XI Pro from the Creative Cloud? I was deleting another program and accidently deleted Acrobat.

Sweetmelissa63 for information on how to reinstall Adobe Acrobat XI Professional please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.

How do I upload Adobe Reader 9, Adobe Acrobat XI Pro, and other tools with the Pro onto my new computer?

     Since I am already a customer of Adobe, I need to know how to upload Adobe Reader 9, Adobe Acrobat XI Pro, and the other tools that go with both programs onto my new Windows 7 HP computer without having to fill out a new customer form or without having to pay for another Adobe membership as a new member? I need to know what to do step-by-step so that I can upload my Adobe reader 9, Adobe Acrobat XI Pro, and the other tools for the Reader and the Acrobat XI Pro.
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I have been trying to start my subscription again for my Acrobat XI Pro and for the annual subscription of the PDF Export for Word and Excel. The PDF Export expired according to my subscription list, but, I think that I had cancelled my Acrobat XI Pro of $ 29.99 monthly, so, I am wanting to presubscribe for it again, but, when I try to put my Code in for my Debit Card, it will not register with your company.
So, I do not know what to do to get it back again with my monthly and annually subscription payments for PDF Export and for Acrobat XI Pro. I have already downloaded the Adobe Reader XI onto my computer so I am set for that product. I just do not know what to do about the PDF Export and the Acrobat XI Pro to be able to get them started once again.
Dean W. Ballew

Can you please put me in touch with the support for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.

Can you please put me in touch with the support for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.
I have had to erase my disk since then with trouble with Apple Store not recognising my machine and the reload from Time Machine has given complications . Can you please cancel my trial and return my Trial money.

If you paid for what you used then it was not a trial.
Look thru the following links and use the chat option if required for your situation:
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.adobe.com/thread/1703848
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

When reverting to purchased Adobe Acrobat XI Pro point product, after uninstalling Creative Cloud Desktop (and CC-based Acrobat XI Pro), how do I eliminate request to renew my subscription?

Creative Cloud just wasn't working for me, so after several years of frustration with being abroad and not online when the program decided to require online verification, I'm ditching Creative Cloud and reverting to the purchased Adobe Acrobat XI Pro point product. However, after uninstalling Creative Cloud Desktop (and CC-based Acrobat XI Pro), it still wants to go online and check my CC subscription, disallowing use of the newly installed point product version from a several year-old ESD file (and the more recent AcrobatUpd11010.dmg file).
Anyone have an idea of how to eliminate request to renew my subscription?
If, as a journalist, I've have these issues over the past two years, including this final insult when I'm trying to get away from CC, it can't be a one-off problem. So I'd like to hear details about others who've had a similar issue with reverting from CC back to a point product or to CS.
Thanks,
Tim

Hi Tim ,
Please refer to the following link to cancel your subscription of Creative Cloud .
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
You can get in touch with Adobe Chat Support if that does not help and to get your queries resolved.
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
Regards
Sukrit Dhingra

Reinstalled Adobe Acrobat XI Pro after upgrading to windows 8.1 and now cannot scan

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1. Re: Reinstalled Adobe Acrobat XI Pro after upgrading to windows 8.1 and now cannot scan
Anubha Goel
I am using a Brother MFC 8460N and on Brother's site it says its compatible with win 8.1 and that the driver is already installed. When I try to scan I am told there is no preset (there was with win 7 though) and I have to "custom scan." When I try that, I hear a sound as if the printer is trying to scan, but the feeder can't pull the paper through. I then get a blank .pdf as my scan. Thanks for your advice. I will try that.

I have paid for Adobe Acrobat XI Pro OCR but it will not recognise a letter in the serial number for me to update my adobe account and any of the programs I have tried using to convert a PDF file on a Mac to a word doc it is converting file with funny sym

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Hi Jock,
I've checked your account, and all is well there. Please make sure that you're logging in with the same Adobe ID/password that you used when you signed up.
Then, clear the browser cache, and try logging in directly to https://cloud.acrobat.com.
Please let us know how it goes.
Best,
Sara

Just purchased online Adobe Acrobat XI Pro and error message appeared, but payment has been debited from my credit card already

Hello,
Just purchased online Adobe Acrobat XI Pro and error message appeared, but payment has been debited from my credit card already and I do not have the software, so paid for nothing.
I am using a Mac OS X.
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[discussion moved to Acrobat Installation & Update Issues forum]

While installing Acrobat XI Pro, the installation automatically rolls back and I get the message "The wizard was interrupted before Adobe Acrobat XI Pro (11.0.07) could be completely installed. Your system has not been modified. To complete installation a

While installing Acrobat XI Pro, the installation automatically rolls back and I get the message "The wizard was interrupted before Adobe Acrobat XI Pro (11.0.07) could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again." How to resolve it.
How do I modify the system.

Hi Rgardezi,
The only reason why Acrobat installation fails and throw this error message is when there are some services running in the background causing the installer not to complete the installation. My take is try the following steps and suggest if you were able to install the products or not :
1) Navigate to control panel and confirm that there is no line Item that talks about Acrobat. If you see Acrobat XI listed there, please remove them.
2) Perform a selective Start up using the steps mentioned in this link.
Please suggest if the above mentioned steps were able to resolve the query for you or not.
Cheers,
Kartikay Sharma

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And how are the customers accessing the PDFs?
What devices are they using?
What program or apps with versions are they using?
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Google Chrome and FireFox both have their own version of a PDF reader plug-in and they are well known to be less capable than Adobe Reader. It is possible to configure these products to use Adobe Reader.

Have installed and uninstalled Adobe Acrobat XI Pro on my Dell desktop running Windows 7 Professional. Each time I try to open a PDF file, I receive ERROR: 16 message. Would appreciate any suggestions. Thanks.

Have installed and uninstalled Adobe Acrobat XI Pro on my Dell desktop running Windows 7 Professional. Each time I try to open a PDF file, I receive ERROR: 16 message. Would appreciate any suggestions. Thanks.

Hi Doug Talbott,
Please refer to the page associated with this link (Configuration error 16 | CC, CS) and follow the procedure detailed for Windows 7 and let me know if your issue gets resolved.
Regards,
Rahul Tyagi

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