Adobe runs slow
Hello, everyone.
In linux, adobe runs slow, I use adobe 8.0, and I have to wait for one second just page-up and page-down.
If I search for some keywords in the document, I have to wait for more time.
Is there any tip to speed up the adobe speed?
Or is there any tool to convert the file into text file?
Best Wishes,
robert
There is a tool named pdftotext which can change pdf to text.
Add the following line to ~/.vimrc:
autocmd BufReadPre *.pdf set ro nowrap
autocmd BufReadPost *.pdf silent %!pdftotext "%" -nopgbrk -layout -q -eol unix -
autocmd BufWritePost *.pdf silent !rm -rf ~/PDF/%
autocmd BufWritePost *.pdf silent !lp -s -d pdffg "%"
autocmd BufWritePost *.pdf silent !until [ -e ~/PDF/% ]; do sleep 1; done
autocmd BufWritePost *.pdf silent !mv ~/PDF/% %:p:h
$ vim test.pdf
the pdf file will be automatically changed to text and open it.
But the format isn't good, so it's helpful to search for some strings quickly.
If you want to read the document, I think pdf is perfer.
Best Regards,
robert
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Premiere Pro and Adobe Media Encoder running slow
Hello everyone,
I'm having trouble with CS4, which is running significantly slower than CS3 did on a older machine. The CS4 suite is installed on a Dell Precision M6400:
Windows Vista 64-Bit
Intel Core 2 Duo CPU T9400 @ 2.53 GHz
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The OS is running on a 57.5 GB HD (C:) and the Adobe suite is installed on a 298 GB Solid State HD (D:), except for Adobe Media Encoder, which is installed on the C: drive.
My project has 4 15-16 minute sequences. The sequences are in DV NTSC, 29.97 fps, My scratch disks are set to a folder on the C: drive. Media Cache Files and the Media Cache Database points to a folder on the D: drive.
These are some of the problems I'm having:
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(Premiere Pro is the only app that is slow)The data rate for replay is one thing, the data rate from disk to memory then from memory to CPU and back the other way are different matters and ought not to be confused. It is well-established that for a computer to edit AVCHD you need top end components, and note that I said there were three tasks to distinquish with increasing hardware requirements, namely merely replaying the video, specifying edits in the editor and then the rendering. It is commonly accepted by all the industry vendors that to do remotely commercial AVCHD rendering you need a minimum Quadcore CPU then that eats data fast, in order to not let it go to waste you need a fast motherboard bus fast memory and in order for none of those to go to waste you need the fastest disk set-up you can manage. I in fact have a 4-disk RAID0 volume using SATA (I think the disk model is SATAII but I have to await return from the repair center before I can confirm). For this RAID0 volume I have run speed test software from BlackMagic because I have one of their HDTV capture cards. It recorded that this volume which remember is doing parallelised IO is just fast enough to receive a encoded HDTV stream from the BlackMagic card but too slow to receive an uncompressed HDTV stream, indeed when I tried both I found the volume did keep up with compressed but fell behind with uncompressed. Remember that with a RAID0 volume of 4 SATAII disks a given file gets spread over the four disks and hence IO is spread over those 4 3G/s data lanes. Also remember with these disks 3G/s is just a burst speed, for AVCHD we are interested in sustained serial IO which is much less.
Before my machine broke down, I found that it took 5 hours to render 33 minutes of HDTV albeit as it went along it transcoded from AVCHD to a Microsoft HD format for Vista-only. Another interesting thing is that I found that the longer this render ran the slower it became, the estimated time started at 3 hours but the actual was five and the last one third took maybe 3 hours. Because the machine broke after that run I couldn't figure the bottleneck. For my machine bear in mind that at the repair shop we found that the Quadcore had only half the necessary electrical power plugged in, the monitor software showed however that it constantly ran around 90% of whatever capacity that reduced power supply permitted. Now then we can puzzle over why it got slower and slower and yet CPU consumption remained consistent and near to full capacity, memory was not the bottleneck because that was constant at 6.4G. But you can say that this was maybe performing like a Dualcore and was hitting some sort of wall, if you had a 1 hour render with that rate of degeneration of performance factored in what would happen to the render time, and for 3 hours you could be running indefinitely. I hope when the machine comes back the correct power supply will make it behave like a Quadcore should for this type of application. Anyway I have two theories for the degradation. First is just that PrProCS4 was getting its knickers in a twist and thereby just doing more computation per minute of video to be rendered as time went by, maybe internal resource management related to OO-type programming maybe, or related to disk IO falling behind, both these theories have problems, for the latter the CPU usage should then have dropped also.
Anyways, you need really a Quadcore system and blazing fast disk to work fully with AVCHD commercially, we found an external SATAII disk so if I were you I would just go get one and move on with your life.
Message du 03/06/09 16:08
De : "Jim Simon"
A : "JONES Peter"
Copie à :
Objet : Premiere Pro and Adobe Media Encoder running slow
For AVCHD you MUST have FAST disks.
AVCHD actually has a lower data date than DV. You need lots of CPU muscle, but disk speed is really not a factor specific to AVCHD. Anything that works for DV will work just as well for AVCHD (and HDV as well).
> -
Talktalk homepage becomes slow to respond and generates a message stating that Adobe flash player being made to run slow by some content. Works OK if I switch to Internet explorer as suggested by Talk talk technical.
I have stated what I was able to glean from the report. If you disagree so be it.
I will say that I heard the same comment numerous times in the past of years of usage without problems. Only to have them tell me later oh by the way I removed the code that you suggested I should remove and the performance increased.
As I said it is your Mac and you can do with it as you wish. I am just trying to help you solve your problem. -
MacBook Pro Lag, running slow and to much time to start.
Hi
Need some help, my MacBook Pro is running slow it takes like 10 - 13 minutes to start, most of the times when I'm going to type something, it doesn't matter which app do I use (Facebook, messages, search on google, it get stuck once in a while and the beach ball appears for a few seconds and then works again, or when I navigate between apps and tried to click on something it takes a while and beach ball comes up I just reinstalled OS X Yosemite again and ran CleanMyMAc and got almost 2 gb deleted, but still the same problem, I use this computer for work on java apps. I ran the EtreCheck and this is the result. Any help on how to kill spotlight? or any suggestions??
EtreCheck version: 2.1.8 (121)
Report generated April 14, 2015 at 10:26:47 AM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 52
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.3 (14D131) - Time since boot: 2:43:28
Disk Information: ℹ️
APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (725.60 GB free)
Encrypted AES-XTS Unlocked Converting
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Microsoft Microsoft Nano Transceiver 1.1
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Problem System Launch Daemons: ℹ️
[failed] com.apple.mtrecorder.plist
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[failed] com.apple.spirecorder.plist
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Spotify Application Hidden (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 7 Update 75 Check version
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
136% Spotlight
13% WindowServer
5% Safari
4% SpotifyWebHelper
3% NotificationCenter
Top Processes by Memory: ℹ️
318 MB java
163 MB com.apple.WebKit.WebContent
137 MB mds_stores
137 MB Google Chrome
129 MB Mail
Virtual Memory Information: ℹ️
484 MB Free RAM
3.83 GB Active RAM
3.24 GB Inactive RAM
1.03 GB Wired RAM
2.45 GB Page-ins
213 KB Page-outs
Diagnostics Information: ℹ️
Apr 14, 2015, 07:42:25 AM Self test - passed
Apr 13, 2015, 03:18:21 PM /Library/Logs/DiagnosticReports/CleanMyMac 2_2015-04-13-151821_[redacted].cpu_resource.diag [Click for details]Hi
Need some help, my MacBook Pro is running slow it takes like 10 - 13 minutes to start, most of the times when I'm going to type something, it doesn't matter which app do I use (Facebook, messages, search on google, it get stuck once in a while and the beach ball appears for a few seconds and then works again, or when I navigate between apps and tried to click on something it takes a while and beach ball comes up I just reinstalled OS X Yosemite again and ran CleanMyMAc and got almost 2 gb deleted, but still the same problem, I use this computer for work on java apps. I ran the EtreCheck and this is the result. Any help on how to kill spotlight? or any suggestions??
EtreCheck version: 2.1.8 (121)
Report generated April 14, 2015 at 10:26:47 AM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 52
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.3 (14D131) - Time since boot: 2:43:28
Disk Information: ℹ️
APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (725.60 GB free)
Encrypted AES-XTS Unlocked Converting
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Microsoft Microsoft Nano Transceiver 1.1
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Problem System Launch Daemons: ℹ️
[failed] com.apple.mtrecorder.plist
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[failed] com.apple.spirecorder.plist
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Spotify Application Hidden (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 7 Update 75 Check version
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
136% Spotlight
13% WindowServer
5% Safari
4% SpotifyWebHelper
3% NotificationCenter
Top Processes by Memory: ℹ️
318 MB java
163 MB com.apple.WebKit.WebContent
137 MB mds_stores
137 MB Google Chrome
129 MB Mail
Virtual Memory Information: ℹ️
484 MB Free RAM
3.83 GB Active RAM
3.24 GB Inactive RAM
1.03 GB Wired RAM
2.45 GB Page-ins
213 KB Page-outs
Diagnostics Information: ℹ️
Apr 14, 2015, 07:42:25 AM Self test - passed
Apr 13, 2015, 03:18:21 PM /Library/Logs/DiagnosticReports/CleanMyMac 2_2015-04-13-151821_[redacted].cpu_resource.diag [Click for details] -
Hi,
A few people have asked this question, my macbook is running very slow and the mouse spinning circle comes up quite a lot. I am unsure of why it is doing this.
I have attached a copy of the EtreCheck I have done on my system.
Can you please have a look and see if you can see if there is anything wrong, as I am unsure of what I am looking at.
Thanks for your help
Problem description:
Macbook running slow
EtreCheck version: 2.0.11 (98)
Report generated 25 November 2014 11:54:22 GMT
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 2 days 14:34:42
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (170.58 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] foo.tap (1.0) Support
[not loaded] foo.tun (1.0) Support
/System/Library/Extensions
[not loaded] com.novatelwireless.driver.3G (2.2.9) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (1.2) Support
[not loaded] com.option.driver.OptionMSD (1.11.0) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) Support
[not loaded] com.sierrawireless.driver.SierraDIPSupport (1.0.0) Support
[not loaded] com.sierrawireless.driver.SierraFSRSupport (3.0.0 - SDK 10.6) Support
[not loaded] com.sierrawireless.driver.SierraHSRSupport (3.0.0 - SDK 10.6) Support
[not loaded] com.sierrawireless.driver.SierraIPDirect (1.1.5) Support
[not loaded] com.sierrawireless.driver.SierraQMISupport (1.0.1 - SDK 10.6) Support
[loaded] com.sierrawireless.driver.SierraVSP (1.0.0) Support
[not loaded] com.sierrawireless.driver.qmiNetDriver (1.0.3 - SDK 10.6) Support
/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
[not loaded] com.novatelwireless.driver.3GData (2.2.9) Support
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) Support
Startup Items: ℹ️
HW_CreateNetwork: Path: /Library/StartupItems/HW_CreateNetwork
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
HWPortDetect_driver: Path: /Library/StartupItems/HWPortDetect_driver
StartOuc: Path: /Library/StartupItems/StartOuc
tap: Path: /Library/StartupItems/tap
tun: Path: /Library/StartupItems/tun
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[running] com.paragon.NTFS.notify.plist Support
Launch Agents: ℹ️
[running] com.epson.epw.agent.plist Support
[running] com.oracle.java.Java-Updater.plist Support
[loaded] com.paragon.updater.plist Support
[running] com.sierrawireless.SwitchTool.plist Support
[failed] de.novamedia.VodafoneDeviceObserver.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.valvesoftware.steamclean.plist Support
User Login Items: ℹ️
Steam Application (/Applications/Steam.app)
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
VMCStatusMenu UNKNOWN (missing value)
AutoLaunchApp Application (/Applications/3Connect/3Connect.app/Contents/Resources/AutoLaunchApp.app)
uTorrent UNKNOWN (missing value)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
LexmarkNetworkServices ApplicationHidden (/Library/Application Support/Lexmark/LexmarkNetworkServices.app)
3500-4500 Series Button Monitor ApplicationHidden (/Library/Application Support/Lexmark/3500-4500 Series Scanner.bundle/Contents/SharedSupport/3500-4500 Series Button Monitor.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 10.1.12 Support
AdobePDFViewer: Version: 10.1.12 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.239
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 51 Check version
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Paragon NTFS for Mac ® OS X Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 328.30 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 328.30 GB X 3)
Seagate Backup Plus Drive [Local]
Total size: 1.00 TB
Total number of backups: 10
Oldest backup: 2013-05-29 18:19:48 +0000
Last backup: 2013-12-03 06:32:04 +0000
Size of backup disk: Adequate
Backup size 1.00 TB > (Disk used 328.30 GB X 3)
Top Processes by CPU: ℹ️
23% firefox
8% WindowServer
2% hidd
2% mds_stores
1% com.apple.WebKit.WebContent
Top Processes by Memory: ℹ️
387 MB firefox
180 MB com.apple.WebKit.WebContent
146 MB com.apple.MediaLibraryService
125 MB Finder
107 MB iTunes
Virtual Memory Information: ℹ️
48 MB Free RAM
1.60 GB Active RAM
1.53 GB Inactive RAM
1.04 GB Wired RAM
5.95 GB Page-ins
63 MB Page-outsEither update or remove the Vodafone software and see whether there's an improvement.
Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.
Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.
Back up all data before making any changes.
You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.
If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software. -
I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck. Please can someone help me with what it all means.
Thanks in advance.
EtreCheck version: 1.9.15 (52)
Report generated 19 September 2014 08:07:14 GMT+8
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:4:29
Disk Information: ?
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (147 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) Support
[loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
Launch Agents: ?
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[running] com.sophos.uiserver.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[running] com.amazon.music.plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items: ?
iTunesHelper
TomTomHOMERunner
AdobeResourceSynchronizer
Dropbox
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
Default Browser: Version: 537 - SDK 10.9
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Safari Extensions: ?
Ultimate
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Perian Support
Trusteer Endpoint Protection Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 160.38 GB
Destinations:
Data [Network] (Last used)
Total size: 2 TB
Total number of backups: 99
Oldest backup: 2012-04-20 17:05:32 +0000
Last backup: 2014-09-18 23:49:25 +0000
Size of backup disk: Excellent
Backup size 2 TB > (Disk size 297.29 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
6% InterCheck
5% iCalExternalSync
3% WindowServer
2% CalendarAgent
2% SystemUIServer
Top Processes by Memory: ?
152 MB SophosScanD
147 MB InterCheck
106 MB SophosAntiVirus
66 MB Dropbox
57 MB com.apple.iTunesLibraryService
Virtual Memory Information: ?
161 MB Free RAM
1.55 GB Active RAM
1.41 GB Inactive RAM
902 MB Wired RAM
611 MB Page-ins
0 B Page-outsUninstall Trusteer software
http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
Remove Sophos
https://discussions.apple.com/message/21069437#21069437 -
Hi. This is my first time posting. My Macbook Pro with Os X Mavericks has been running super slow since before I installed Mavericks so I'm pretty sure it's not the OS that has the problem. It runs slow even if only one app is open, especially if it's a browser, particulary google chrome. If mail is open...forget about it, down to a crawl. I don't know how to read Etrecheck, but was hoping someone who does can help me out. Would be super grateful. :-)
P.S. - Also, it sounds like something is loose inside my mac. How should I proceed?
Thanks in advance.
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.8 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
OS X 10.9.2 (13C1021) - Uptime: 0 days 23:21:37
Disk Information:
APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (603.2 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.leapfrog.driver.LfConnectDriver (1.8.0 - SDK 10.7) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) Support
Problem System Launch Daemons:
[failed] com.apple.wdhelper.plist
Problem System Launch Agents:
[loaded] com.paragon.NTFS.auth.plist Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.leapfrog.connect.shell.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.seagate.SeagateStorageGauge.plist Support
[running] com.sophos.uiserver.plist Support
[running] org.chromium.chromoting.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
User Login Items:
Activity Monitor
Dropbox
Google Drive
younity
EvernoteHelper
Internet Plug-ins:
o1dbrowserplugin: Version: 5.2.4.18058 Support
nplastpass: Version: 2.5.5 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.2.4.18058 Support
SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
Slick Savings: Version: 1.0
Slick Savings: Version: 1.0
Surfon: Version: 1.2.2
Pearltrees Extension: Version: 6.0.13
Mindomo Bookmarks: Version: 1.0
Ebay Shopping Assistant: Version: 1.1
Zootool: Version: 0.7
Amazon Shopping Assistant: Version: 1.1
Pocket: Version: 1.7.1
Searchme: Version: 1.3
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User iTunes Plug-ins:
TuneUp Visualizer: Version: 2.4.0 - SDK 10.6 Support
User Internet Plug-ins:
Picasa: Version: 1.0 - SDK 10.4 Support
3rd Party Preference Panes:
remoting_host_prefpane Support
Flash Player Support
Paragon NTFS for Mac ® OS X Support
Time Machine:
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 697.84 GB Disk used: 136.06 GB
Destinations:
NO NAME [Local] (Last used)
Total size: 3.41 GB
Total number of backups: (null)
Size of backup disk: Too small
Backup size 3.41 GB < (Disk used 136.06 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
6% Activity Monitor
5% WindowServer
1% InterCheck
1% sysmond
0% ocspd
Top Processes by Memory:
152 MB Finder
115 MB HelpViewer
111 MB mds_stores
86 MB InterCheck
57 MB WindowServer
Virtual Memory Information:
983 MB Free RAM
1.03 GB Active RAM
584 MB Inactive RAM
1.01 GB Wired RAM
17.41 GB Page-ins
222 MB Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
My late 2009 iMac is running slow, particularly on Mail, more so since I upgraded to Yosemite. I have run an Etrecheck but it doesn't mean too much to me. If anyone can point me to what I need to do I'll be very grateful.
Etrecheck says:
Problem description:
Imac late 2009 running slow
EtreCheck version: 2.2 (132)
Report generated 5/3/15, 4:33 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 5:5:56
Disk Information: ℹ️
ST3500418ASQ disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (308.35 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
Apple Inc. Built-in iSight
Western Digital My Book 111A 1 TB
disk1s1 (disk1s1) <not mounted> : 32 KB
My Book (disk1s3) /Volumes/My Book : 1.00 TB (226.58 GB free)
Apple Internal Memory Card Reader
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Configuration files: ℹ️
/etc/hosts - Count: 30
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
[not loaded] com.roxio.TDIXController (1.7) [Click for support]
/Library/Application Support/LogMeIn/drivers
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]
/System/Library/Extensions
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) [Click for support]
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) [Click for support]
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.8) [Click for support]
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.8) [Click for support]
[not loaded] com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) [Click for support]
[not loaded] com.novatelwireless.driver.3G (3.0.13) [Click for support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.13) [Click for support]
[not loaded] com.option.driver.Option72 (2.15.0) [Click for support]
[not loaded] com.option.driver.OptionHS (3.26.0) [Click for support]
[not loaded] com.option.driver.OptionMSD (1.21.0) [Click for support]
[not loaded] com.option.driver.OptionQC (1.11.0) [Click for support]
[not loaded] com.pctools.iantivirus.kfs (1.0.1) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.39) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.45) [Click for support]
[not loaded] com.vodafone.driver (3.0.9) [Click for support]
[not loaded] com.zte.driver.cdc_ecm_qmi (1.0.1) [Click for support]
[not loaded] com.zte.driver.cdc_usb_bus (1.0.1) [Click for support]
[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) [Click for support]
[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) [Click for support]
/System/Library/Extensions/NMHuaweiPhonesVTPCDC.kext/Contents/Resources
[not loaded] de.novamedia.driver.NMUSBCDCACMData.VTP (3.2.6) [Click for support]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
[not loaded] com.novatelwireless.driver.3GData (3.0.13) [Click for support]
/System/Library/Extensions/Vodafone.kext/Contents/Plugins
[not loaded] com.vodafone.driver.Data (3.0.9) [Click for support]
/Volumes/My Book/Extras/WD +TURBO Installer.app
[not loaded] com.wdc.driver.1394HP (1.0.9) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.11) [Click for support]
Startup Items: ℹ️
AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
Qmaster: Path: /Library/StartupItems/Qmaster
VirtualPCOSServices: Path: /Library/StartupItems/VirtualPCOSServices
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudphotosd.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.photolibraryd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
10 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[failed] com.apple.mtrecorder.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.wdhelper.plist
8 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS4ServiceManager.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[failed] com.logmein.LMILaunchAgentFixer.plist [Click for support] [Click for details]
[running] com.logmein.logmeingui.plist [Click for support]
[running] com.logmein.logmeinguiagent.plist [Click for support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]
[running] de.novamedia.VodafoneDeviceObserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.adobe.versioncueCS3.plist [Click for support]
[loaded] com.adobe.versioncueCS4.plist [Click for support]
[failed] com.apple.spirecorder.plist
[loaded] com.bombich.ccc.plist [Click for support]
[running] com.logmein.logmeinserver.plist [Click for support]
[loaded] com.logmein.raupdate.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] jp.co.canon.MasterInstaller.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Mail Application (/Applications/Mail.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
iAntiVirus Application Hidden (/Applications/iAntiVirus/iAntiVirus.app)
Internet Plug-ins: ℹ️
LogMeInSafari64: Version: 1.0.730 [Click for support]
Unity Web Player: Version: UnityPlayer version 3.5.3f3 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
LogMeIn: Version: 1.0.730 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
LogMeInSafari32: Version: 1.0.730 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
EPPEX Plugin: Version: 10.0 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.2
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS2 [Click for support]
Adobe Version Cue CS3 [Click for support]
Adobe Version Cue CS4 [Click for support]
Déjà Vu [Click for support]
Flash Player [Click for support]
Growl [Click for support]
SixtyFourSwitcher [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 190.89 GB
Destinations:
My Book [Local]
Total size: 1.00 TB
Total number of backups: 13
Oldest backup: 2015-04-21 19:59:59 +0000
Last backup: 2015-05-02 19:49:37 +0000
Size of backup disk: Adequate
Backup size 1.00 TB > (Disk used 190.89 GB X 3)
Top Processes by CPU: ℹ️
12% iavd
5% iAntiVirus
5% WindowServer
5% diskimages-helper
1% mdworker(5)
Top Processes by Memory: ℹ️
537 MB kernel_task
266 MB Google Chrome Helper(4)
111 MB Google Chrome
74 MB ocspd
74 MB WindowServer
Virtual Memory Information: ℹ️
1.45 GB Free RAM
2.55 GB Used RAM
59 MB Swap Used
Diagnostics Information: ℹ️
May 3, 2015, 11:26:23 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-05-03-112623_[ redacted].cpu_resource.diag [Click for details]
May 3, 2015, 11:22:17 AM Self test - passedThanks for all the replies.
I've now installed the ad blocker, thrown away the unwanted files, and thrown away a copy of Firefox that Adware said had a problematic extension.
Things are better, but still slow.
Activity Monitor shows that with just Mail, Chrome and Excel running, 2.9GB of my 4GB RAM is used. Opening InDesign (always slow) increase that to 3.2GB. But the graph stays green.
Console shows several potential problems but I don't know if any are significant. In any case I will call my Mac store tomorrow to ask their advice about RAM.
04/05/2015 18:52:05.309 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3383189 oid:3383189 ino:3383189 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Attachments/669999/5 -- /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Attachments/669999/5
04/05/2015 18:52:05.309 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3375445 oid:3375445 ino:3375445 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Messages -- /Users/leopard/Library/Mail/V2/[email protected]/INBOX.mbox/AB2DA797-EBE4-453E-82BD-8CE588E5D59D/Data/9/6/6/Messages
04/05/2015 18:52:10.564 com.apple.backupd-helper[66]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc
04/05/2015 18:52:11.090 com.apple.backupd-helper[66]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.backupd.status.xpc
04/05/2015 18:52:12.727 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:52:13.021 Mail[309]: XOAUTH2 requires user
04/05/2015 18:52:13.022 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:52:14.284 helpd[296]: Cannot find executable for CFBundle 0x7fb412caabe0 </Library/Documentation/Help/iWorkFunctionsHelp.help> (not loaded)
04/05/2015 18:52:15.085 helpd[296]: Cannot find executable for CFBundle 0x7fb412d1f540 </Library/Documentation/Help/X422MFPHelp.help> (not loaded)
04/05/2015 18:52:17.455 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 1. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
04/05/2015 18:52:17.456 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 1. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
04/05/2015 18:52:21.737 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
04/05/2015 18:52:21.738 helpd[296]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
04/05/2015 18:52:23.292 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:52:31.811 AddressBookManager[428]: Validate metadata timed out, cancelling
04/05/2015 18:52:33.395 accountsd[262]: AIDA Notification plugin running
04/05/2015 18:52:33.396 accountsd[262]: Enter ShareKitAccountEnabler - didChangeWithType - type=2 for account [email protected] (A9323757-5224-408D-AE23-0CB83451E046).
04/05/2015 18:52:33.467 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:52:33.573 accountsd[262]: AIDA Notification plugin running
04/05/2015 18:52:33.574 accountsd[262]: Enter ShareKitAccountEnabler - didChangeWithType - type=2 for account [email protected] (A9323757-5224-408D-AE23-0CB83451E046).
04/05/2015 18:52:33.922 accountsd[262]: AIDA Notification plugin running
04/05/2015 18:52:33.923 accountsd[262]: Enter ShareKitAccountEnabler - didChangeWithType - type=2 for account [email protected] (D9A0E166-5A9D-4D1B-B82F-E4CA68F064F3).
04/05/2015 18:52:34.068 accountsd[262]: AIDA Notification plugin running
04/05/2015 18:52:34.068 accountsd[262]: Enter ShareKitAccountEnabler - didChangeWithType - type=2 for account [email protected] (D9A0E166-5A9D-4D1B-B82F-E4CA68F064F3).
04/05/2015 18:52:34.354 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:52:35.161 icbaccountsd[430]: Connection error while checking Apple Internalness. Error: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fe8584355d0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
04/05/2015 18:52:35.597 helpd[296]: Could not find access page in directory /Applications/Carbon Copy Cloner/Carbon Copy Cloner.app/Contents/Resources/Help
04/05/2015 18:52:35.598 helpd[296]: Could not find access page in directory /Applications/Carbon Copy Cloner/Carbon Copy Cloner.app/Contents/Resources/Help
04/05/2015 18:52:35.612 helpd[296]: Could not find access page in directory /Applications/Final Cut Pro Studio/Final Cut Pro.app/Contents/Resources/English.lproj/Final Cut Pro Help
04/05/2015 18:52:35.613 helpd[296]: Could not find access page in directory /Applications/Final Cut Pro Studio/Final Cut Pro.app/Contents/Resources/English.lproj/Final Cut Pro Help
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3111641 oid:3111641 ino:3111641 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com -- /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3078032 oid:3078032 ino:3078032 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected] -- /Users/leopard/Library/Mail/V2/[email protected]
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3096791 oid:3096791 ino:3096791 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]/[Google Mail].mbox/Spam.mbox -- /Users/leopard/Library/Mail/V2/[email protected]/[Google Mail].mbox/Spam.mbox
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3112877 oid:3112877 ino:3112877 fsEvents:1 /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com -- /Users/leopard/Library/Mail/V2/[email protected]@imap.gmail.com
04/05/2015 18:52:37.542 mds[55]: (DiskStore.Error:1417) Unexpected file dev:16777225 storeDev:16777218 mode:41ed hint:3105498 oid:3105498 ino:3105498 fsEvents:1 /Users/leopard/Library/Mail/V2/Mailboxes -- /Users/leopard/Library/Mail/V2/Mailboxes
04/05/2015 18:52:39.465 sandboxd[328]: ([430]) icbaccountsd(430) deny mach-lookup com.apple.CrashReporterSupportHelper
04/05/2015 18:52:42.205 com.apple.backupd[433]: Starting automatic backup
04/05/2015 18:52:43.308 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:52:50.022 com.apple.backupd[433]: Backing up to /dev/disk1s3: /Volumes/My Book/Backups.backupdb
04/05/2015 18:53:40.588 mapspushd[322]: 2015-05-04 18:53:40.588, 322, 42c4fc20, [MapsAnnouncements]: server returned error: 404 for URL http://gspe21.ls.apple.com/config/announcements?hardware=iMac10,1&lang=en&os=osx &os_build=14D136&os_version=10.10.3
04/05/2015 18:53:40.589 mapspushd[322]: 2015-05-04 18:53:40.588, 322, 42c4fc20, [MapsAnnouncements]: Failed to load announcements document: Error Domain=GEOErrorDomain Code=-601 "The operation couldn’t be completed. (GEOErrorDomain error -601.)" UserInfo=0x7fba42c4deb0 {NSErrorFailingURLStringKey=http://gspe21.ls.apple.com/config/announcements?hardware=iMac10,1&lang=en&os=osx &os_build=14D136&os_version=10.10.3, HTTP Status Code=404}
04/05/2015 18:53:40.989 com.apple.xpc.launchd[1]: (com.apple.quicklook[440]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
04/05/2015 18:53:41.159 nbagent[439]: XPC Activity invoked with state=0
04/05/2015 18:53:41.160 nbagent[439]: XPC Activity invoked with state=2
04/05/2015 18:53:41.329 storeaccountd[317]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7ff9a8580770> connection from pid 439 with interface <AccountServiceInterface: 0x7ff9a8598880> (PID 439)
04/05/2015 18:53:41.739 periodic-wrapper[441]: Running daily periodic task.
04/05/2015 18:53:43.613 storeaccountd[317]: ADI: {
"Accept-Ranges" = bytes;
"Cache-Control" = "max-age=14400";
Connection = "Keep-Alive";
"Content-Encoding" = gzip;
"Content-Language" = "en-us";
"Content-Length" = 793;
"Content-Type" = "application/x-apple-plist";
Date = "Mon, 04 May 2015 17:53:43 GMT";
Etag = "\"e20-5071070ddab80\"";
Expires = "Mon, 04 May 2015 21:53:43 GMT";
"Keep-Alive" = "timeout=15, max=281";
"Last-Modified" = "Tue, 04 Nov 2014 23:01:18 GMT";
Server = Apache;
04/05/2015 18:53:44.006 sandboxd[328]: ([447]) nbstated(447) deny ipc-posix-shm-read-data com.apple.AppleDatabaseChanged
04/05/2015 18:53:58.000 kernel[0]: hfs: mounted Recovery HD on device disk0s3
04/05/2015 18:53:58.472 mdworker[366]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.474 mdworker[435]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.476 mdworker[436]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.476 mdworker[437]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.478 CoreServicesUIAgent[359]: unexpected message <OS_xpc_error: <error: 0x7fff76be0c60> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff76be0f70> { length = 18, contents = "Connection invalid" }
}>
04/05/2015 18:53:58.478 mdworker[438]: (ImportBailout.Error:1325) Asked to exit for Diskarb
04/05/2015 18:53:58.558 fseventsd[42]: Logging disabled completely for device:1: /Volumes/Recovery HD
04/05/2015 18:53:58.565 mds[55]: (Volume.Normal:2464) volume:0x7f96c413b000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Recovery HD
04/05/2015 18:53:58.000 kernel[0]: hfs: unmount initiated on Recovery HD on device disk0s3
04/05/2015 18:56:38.724 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:56:39.031 Mail[309]: XOAUTH2 requires user
04/05/2015 18:56:39.031 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:56:40.704 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:56:40.977 Mail[309]: XOAUTH2 requires user
04/05/2015 18:56:40.977 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:56:43.160 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:56:43.428 Mail[309]: XOAUTH2 requires user
04/05/2015 18:56:43.428 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:00.920 WindowServer[154]: CGXDisplayDidWakeNotification [729933074334]: posting kCGSDisplayDidWake
04/05/2015 18:57:00.920 WindowServer[154]: handle_will_sleep_auth_and_shield_windows: Deferring.
04/05/2015 18:57:01.086 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: notification observer: com.apple.iChat notification: __CFNotification 0x7fd522414040 {name = _NSDoNotDisturbDisabledNotification}
04/05/2015 18:57:01.235 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: NC Disabled: NO
04/05/2015 18:57:01.241 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: DND Enabled: NO
04/05/2015 18:57:01.242 identityservicesd[287]: <IMMacNotificationCenterManager: 0x7fd52247b130>: Updating enabled: YES (Topics: (
04/05/2015 18:57:06.630 com.apple.backupd[433]: Will copy (547 KB) from Macintosh HD
04/05/2015 18:57:06.720 com.apple.backupd[433]: Found 14392 files (112.99 GB) needing backup
04/05/2015 18:57:06.728 com.apple.backupd[433]: 136.19 GB required (including padding), 118.1 GB available
04/05/2015 18:57:09.840 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:57:10.119 Mail[309]: XOAUTH2 requires user
04/05/2015 18:57:10.119 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:12.387 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:57:12.668 Mail[309]: XOAUTH2 requires user
04/05/2015 18:57:12.669 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:14.340 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:57:14.619 Mail[309]: XOAUTH2 requires user
04/05/2015 18:57:14.619 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:14.620 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-05-02-204937 containing 782.8 MB; 118.88 GB now available, 136.19 GB required
04/05/2015 18:57:22.106 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-05-03-181125 containing 31.6 MB; 118.92 GB now available, 136.19 GB required
04/05/2015 18:57:22.108 com.apple.backupd[433]: Removed 2 expired backups so far, more space is needed - deleting oldest backups to make room
04/05/2015 18:57:22.281 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 18:57:22.562 Mail[309]: XOAUTH2 requires user
04/05/2015 18:57:22.562 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
04/05/2015 18:57:47.959 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-25-125849 containing 2.94 GB; 121.86 GB now available, 136.19 GB required
04/05/2015 18:57:47.960 com.apple.backupd[433]: Removed 3 expired backups so far, more space is needed - deleting oldest backups to make room
04/05/2015 18:58:01.552 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-26-110446 containing 6.31 GB; 128.17 GB now available, 136.19 GB required
04/05/2015 18:58:01.554 com.apple.backupd[433]: Removed 4 expired backups so far, more space is needed - deleting oldest backups to make room
04/05/2015 18:58:30.290 com.apple.backupd[433]: Deleted backup /Volumes/My Book/Backups.backupdb/Paul Breeden’s imac (2)/2015-04-27-095120 containing 110.88 GB; 239.05 GB now available, 136.19 GB required
04/05/2015 18:58:30.290 com.apple.backupd[433]: Deleted 5 backups containing 120.95 GB total; 239.05 GB now available, 136.19 GB required
04/05/2015 18:58:30.290 com.apple.backupd[433]: Backup date range was shortened: oldest backup is now Apr 28, 2015
04/05/2015 18:59:01.076 com.apple.xpc.launchd[1]: (com.apple.quicklook[533]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
04/05/2015 18:59:09.015 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:59:10.846 nsurlstoraged[308]: purgeEntireFileSystemStore - failed to rename the current cache dir /Users/leopard/Library/Containers/com.apple.mail/Data/Library/Caches/com.apple. mail/fsCachedData to new cache dir /var/folders/wv/x9z7l4911p33dv8jyv6nby6m0000gn/T/fsCachedData_remove. Errno=18
04/05/2015 18:59:14.837 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 18:59:51.249 spindump[412]: Saved spin report for System Preferences version 14.0 (14.0) to /Library/Logs/DiagnosticReports/System Preferences_2015-05-04-185951_Paul-Breedens-imac-5.spin
04/05/2015 19:00:05.000 kernel[0]: process WindowServer[154] caught causing excessive wakeups. Observed wakeups rate (per sec): 157; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 66094
04/05/2015 19:00:05.871 com.apple.xpc.launchd[1]: (com.apple.ReportCrash.Root[544]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash.DirectoryService
04/05/2015 19:00:05.875 SubmitDiagInfo[340]: Couldn't load config file from on-disk location. Falling back to default location. Reason: Won't serialize in _readDictionaryFromJSONData due to nil object
04/05/2015 19:00:11.473 spindump[412]: Saved wakeups_resource.diag report for WindowServer version ??? (???) to /Library/Logs/DiagnosticReports/WindowServer_2015-05-04-190011_Paul-Breedens-im ac-5.wakeups_resource.diag
04/05/2015 19:00:56.197 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
04/05/2015 19:00:56.530 iconservicesd[59]: Failed to move temp file /Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C-B706F28B0A 68.isdata.tmp to /Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C-B706F28B0A 68.isdata with error: Error Domain=NSCocoaErrorDomain Code=516 "“B9FF2D6E-5D0C-1218-402C-B706F28B0A68.isdata.tmp” couldn’t be moved to “com.apple.iconservices.store” because an item with the same name already exists." UserInfo=0x7fb949c13070 {NSSourceFilePathErrorKey=/Library/Caches/com.apple.iconservices.store/B9FF2D6E -5D0C-1218-402C-B706F28B0A68.isdata.tmp, NSUserStringVariant=(
Move
), NSDestinationFilePath=/Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0 C-1218-402C-B706F28B0A68.isdata, NSFilePath=/Library/Caches/com.apple.iconservices.store/B9FF2D6E-5D0C-1218-402C -B706F28B0A68.isdata.tmp, NSUnderlyingError=0x7fb949c11ba0 "The operation couldn’t be completed. File exists"}
04/05/2015 19:00:57.204 QuickLookSatellite[545]: Failed to obtain sandbox extension for path=/Users/leopard/Library/Caches/com.apple.quicklook.satellite. Errno:1
04/05/2015 19:00:57.211 QuickLookSatellite[545]: Failed to obtain sandbox extension for path=/Users/leopard/Library/Caches/com.apple.quicklook.satellite. Errno:1
04/05/2015 19:00:57.796 QuickLookSatellite[545]: CGSConnectionByID: 0 is not a valid connection ID.
04/05/2015 19:00:57.796 QuickLookSatellite[545]: Invalid Connection ID 0
04/05/2015 19:01:02.753 sandboxd[328]: ([545]) QuickLookSatelli(545) deny file-issue-extension /Users/leopard/Library/Caches/com.apple.quicklook.satellite
04/05/2015 19:01:02.824 sandboxd[328]: ([545]) QuickLookSatelli(545) deny mach-lookup com.apple.nsurlstorage-cache
04/05/2015 19:01:02.837 sandboxd[328]: ([545]) QuickLookSatelli(545) deny file-issue-extension /Users/leopard/Library/Caches/com.apple.quicklook.satellite
04/05/2015 19:01:02.896 sandboxd[328]: ([545]) QuickLookSatelli(545) deny mach-lookup com.apple.nsurlstorage-cache
04/05/2015 19:01:08.015 com.apple.xpc.launchd[1]: (com.apple.quicklook.satellite.7940DB53-496F-47D2-87E2-C3EE3CBF1E27[545]) Service exited due to signal: Killed: 9
04/05/2015 19:01:19.128 apsd[75]: Illegal subject name missing 'courier.push.apple.com' (2.5.4.3): ({
label = "2.5.4.6";
"localized label" = "2.5.4.6";
type = string;
value = US;
label = "2.5.4.8";
"localized label" = "2.5.4.8";
type = string;
value = California;
label = "2.5.4.7";
"localized label" = "2.5.4.7";
type = string;
value = Cupertino;
label = "2.5.4.10";
"localized label" = "2.5.4.10";
type = string;
value = "Apple Inc.";
label = "2.5.4.3";
"localized label" = "2.5.4.3";
type = string;
value = "courier.sandbox.push.apple.com";
04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.3 instead of 10.10.3. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
Call location:
04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 0 CarbonCore 0x93ff9291 ___Gestalt_SystemVersion_block_invoke + 135
04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 1 libdispatch.dylib 0x9a9460b5 dispatch_once_f + 251
04/05/2015 19:01:24.087 Adobe InDesign CS5[550]: 2 libdispatch.dylib 0x9a9470d8 dispatch_once + 31
04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 3 CarbonCore 0x93f7269d _Gestalt_SystemVersion + 1050
04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 4 CarbonCore 0x93f717c0 Gestalt + 150
04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 5 AdobeAFL 0x016ebfae _ZN5adobe3afl12MacFileUtils13AFileToFSSpecERKNS0_5AFileER6FSSpec + 5254
04/05/2015 19:01:24.088 Adobe InDesign CS5[550]: 6 ??? 0x8feb70b3 0x0 + 2414571699
04/05/2015 19:01:28.908 Mail[309]: {"status":"400","schemes":"Bearer","scope":"https://mail.google.com/"}
04/05/2015 19:01:28.952 Adobe InDesign CS5[550]: The function ‘CGSFlushWindow’ is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance. Please use `CGSFlushWindowContentRegion' instead.
04/05/2015 19:01:29.229 Mail[309]: XOAUTH2 requires user
04/05/2015 19:01:29.229 Mail[309]: Failed to start the SASL connection
SASL(-1): generic failure: XOAUTH2 requires user
Hope this isn't too much ... thanks again for everyone's input. -
Please help, my iMac is running slow and plenty of memory available?
Please help, my iMac is running slow and plenty of memory available? I tried reading some of these forums to see what to do, I have already deleted all of my downloads that were stored in the downloads file. Not sure what to do next, I ran the etrecheck and here is the following info from the scan:
EtreCheck version: 2.2 (132)
Report generated 4/20/15, 2:55 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Click to remove] links for help removing adware.
Hardware Information: ℹ️
iMac (27-inch, Mid 2011) (Technical Specifications)
iMac - model: iMac12,2
1 2.7 GHz Intel Core i5 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 5:29:18
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (872.44 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Genieo, InstallMac Adware! [Click to remove]
More adware files Adware! [Click to remove]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.gamed.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.spindump_agent.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
15 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.spindump.plist
[killed] com.apple.wdhelper.plist
7 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[running] com.dced8a8837572b7b.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.dced8a8837572b7b.daemon.plist [Click for support]
[running] com.dced8a8837572b7b.helper.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support] [Click for details]
[loaded] com.genieo.completer.download.plist Adware! [Click to remove]
[loaded] com.genieo.completer.update.plist Adware! [Click to remove]
[running] com.google.Chrome.framework.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[failed] com.webtools.update.agent.plist [Click for support] [Click for details]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer Application (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.0.0.85 BETA - SDK 10.7 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 40 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
Omnibar Adware! [Click to remove]
MacMin
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
3% AddressBookSourceSync
3% Google Chrome Helper(10)
3% Google Chrome
2% mdworker(5)
1% WindowServer
Top Processes by Memory: ℹ️
729 MB Google Chrome Helper(10)
481 MB kernel_task
119 MB Google Chrome
115 MB Mail
74 MB softwareupdated
Virtual Memory Information: ℹ️
58 MB Free RAM
3.94 GB Used RAM
218 MB Swap Used
Diagnostics Information: ℹ️
Apr 20, 2015, 09:21:25 AM Self test - passedSo I looked up the info on OWC as suggested and found the correct memory to upgrade but not sure how much to get and which option? I wanted to know how much space I have available to upgrade so I don't buy something that's more than what can be used. I'm not sure if I need 4GB or 8GB of ram? Also there are two options with every memory choice for instance:
8.0GB PC3-10600 1333MHZ SO Kit (4GB + 4GB) w/Lifetime Limited Warranty
Same Day
$78.79
8.0GB PC3-10600 SO-DIMM 204 Pin w/Lifetime Limited Warranty
Same Day
$82.79
Not sure what the difference is in the two and which I would need to purchase? Thank you for all your help! -
My macbook is running slow after upgrading to yosemite
Other's have posted similar experiences by when I ran etrecheck I didn't get a bunch of fails and yet my computer is extremely sluggish since moving from snow leopard to Yosemite. So much so, that I'm considering going back. Programs load slowly and switching between programs has a delayed response. Reminds me of the PC I had before I bought my macbook in 2008.
Any ideas on what might be causing the slow down?
Problem description:
Mac is running slow after upgrading to Yosemite.
EtreCheck version: 2.1.1 (104)
Report generated December 10, 2014 at 10:51:13 AM PST
Hardware Information: ℹ️
MacBook (13-inch, Aluminum, Late 2008) (Verified)
MacBook - model: MacBook5,1
1 2 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
Cinema Display 1680 x 1050
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 1:33:11
Disk Information: ℹ️
ST9500420AS disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (196.94 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS21N
USB Information: ℹ️
Microsoft Microsoft® 2.4GHz Transceiver V1.0
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/StartupItems/Parallels
[not loaded] com.parallels.kext.Pvsvnic (3.0) [Support]
/System/Library/Extensions
[not loaded] com.parallels.kext.ConnectUSB (3.0.0) [Support]
[not loaded] com.parallels.kext.Pvsnet (3.0) [Support]
[not loaded] com.parallels.kext.hypervisor (3.0) [Support]
[not loaded] com.parallels.kext.vmmain (3.0) [Support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Parallels: Path: /Library/StartupItems/Parallels
ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.adobe.AdobeCreativeCloud.plist [Support]
[loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
[running] com.carbonite.launchd.carbonitestatus.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.carbonite.launchd.carbonitedaemon.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
User Login Items: ℹ️
Citations Application (/Applications/Papers.app/Contents/SharedSupport/Citations.app)
iTunesHelper UNKNOWNHidden (missing value)
Time Out Application (/Users/[redacted]/.Trash/Time Out.app)
AdobeResourceSynchronizer Application (/Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Support/AdobeResourceSynchronizer.app)
iTunesHelper UNKNOWN (missing value)
Caffeine Application (/Applications/Caffeine .app)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Garmin ANT Agent Application (/Applications/Garmin ANT Agent.app)
Google Drive Application (/Applications/Google Drive.app)
Stickies Application (/Applications/Stickies.app)
Dropbox Application (/Applications/Dropbox.app)
Box Sync Application (/Applications/Box Sync.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
XPSLauncher Application (/Applications/Xerox/PrintingScout/XPSLauncher.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
AmazonMP3DownloaderPlugin1017287: Version: AmazonMP3DownloaderPlugin 1.0.17 [Support]
Google Earth Web Plug-in: Version: 5.1 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.2.1.11 [Support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Support]
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 [Support]
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
wkDimdimControl: Version: 1.01
DirectorShockwave: Version: 11.6.6r636 [Support]
User internet Plug-ins: ℹ️
BrowserPlus_2.9.8: Version: 2.9.8 [Support]
fbplugin_1_0_3: Version: Unknown [Support]
Move_Media_Player: Version: npmnqmp 071505000006 [Support]
Safari Extensions: ℹ️
Extensions: No such file or directory
3rd Party Preference Panes: ℹ️
BrowserPlus [Support]
Carbonite [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 302.31 GB
Destinations:
Lottia [Local]
Total size: 1.00 TB
Total number of backups: 65
Oldest backup: 2010-12-28 19:41:55 +0000
Last backup: 2014-12-03 21:58:08 +0000
Size of backup disk: Adequate
Backup size 1.00 TB > (Disk used 302.31 GB X 3)
Top Processes by CPU: ℹ️
70% iPhoto
20% TOCGenerator
18% WindowServer
9% Time Out Break
6% CarboniteDaemon
Top Processes by Memory: ℹ️
463 MB iPhoto
137 MB Mail
116 MB Google Chrome
106 MB WindowServer
99 MB iTunes
Virtual Memory Information: ℹ️
114 MB Free RAM
1.39 GB Active RAM
1.21 GB Inactive RAM
857 MB Wired RAM
6.24 GB Page-ins
34 MB Page-outs
Diagnostics Information: ℹ️
Dec 10, 2014, 09:18:41 AM Self test - passed
Dec 9, 2014, 03:44:57 PM fontd_2014-12-09-154457_Postelsia.crash
Dec 9, 2014, 12:12:52 PM CarboniteDaemon_2014-12-09-121252_Postelsia.cpu_resource.diag [Details]
Dec 8, 2014, 10:27:45 AM CarboniteDaemon_2014-12-08-102745_Postelsia.cpu_resource.diag [Details]
Dec 7, 2014, 01:04:27 PM CarboniteDaemon_2014-12-07-130427_Postelsia.cpu_resource.diag [Details]Also resetting SMC could solve the problem.
Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
Upgrading RAM till 8GB could also help the system performance. -
Im sorry if im reposting something somebody else has already poasted but I couldnt find this topic in the forum.
I have a 15" Macbook Pro bought December 2008 is my memory serves me correct
The specifics are
Model Name: MacBook Pro
Model Identifier: MacBookPro5,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.53 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
I have about 129GB free, what I dont understand why it runs so slowly. I've run Disk Utilities and no errors or problems show up and frequently run CleanMyMac. I have recently installed Adobe CS5 but with 4GB RAM but I dont see why this would cause the computer to run slower as I should have enough ram. Can I upgrade to 6GB? Is there any other reason to why my computer would be running so slow? Applications often crash, or it can take me up to 5 min just closing an application down.
Thanks for the help!I have the same era MBP and recently had to change to a new hard drive. I upgraded to a faster 7200 rpm drive and have no regrets. FYI, you don't have to buy a drive from them, but OtherWorld Computing does hace very helpful HD install videos (http://eshop.macsales.com/installvideos/macbookpro15_unibodyhd/) and also a handy $30 gizmo, the "USB 2 Universal Drive Adapter" that allows you to setup your new HD before installing into the MBP. Of course, if you already have a fast external FW drive you might not need it, but it worked like a charm. Also, the actual HD install in a unibody MBP literally only takes a couple of minutes.
-
MacBook Pro Stalls/Running slow since Mavericks Installation
On the advice of the more experienced here is a new thread.
Since installing Mavericks my MBP has gone from pretty much an instant response to requests, to stalling, the spinning pinwheel, longer startup and shutdown times, as well as slower access to websites (Chrome and Safari, though Safari appears slower).
I have been advised to run EtreCheck when I first joined a post regarding the same problem. I posted the results and was advised to work through some of the issues. This is the initial test result and the very much appreciated advice.
NOTE - EXTENSIVE TEXT TO FOLLOW.
I don't have a specific fix from your report, but I can point out what other users have had issues with.
JonUK_LTD wrote:
Kernel Extensions:
com.Cycling74.driver.Soundflower (1.5.1)
com.paragon-software.filesystems.ntfs (82)
Problem System Launch Agents:
[System] com.paragon.NTFS.trial.plist 3rd-Party support link
[System] com.paragon.NTFS.upd.plist 3rd-Party support link
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.sierrawireless.SwitchTool.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac.helperTool.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist 3rd-Party support link
[not loaded] uk.co.markallan.clamxav.freshclam.plist 3rd-Party support link
User Login Items:
Clocks
FaceTab Pro for Facebook
GrowlTunes
Yoink
Dropbox
SpeechSynthesisServer
Internet Plug-ins:
LogMeInSafari64: Version: 1.0.730 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.4.4.2 3rd-Party support link
OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
LogMeIn: Version: 1.0.730 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
LogMeInSafari32: Version: 1.0.730 3rd-Party support link
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 10.1.6 3rd-Party support link
JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
Safari Extensions:
Add To Amazon Wish List: Version: 1.4
User Internet Plug-ins:
Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
fbplugin_1_0_1: Version: (null) 3rd-Party support link
fbplugin_1_0_3: Version: (null) 3rd-Party support link
3rd Party Preference Panes:
Connect360 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Growl 3rd-Party support link
MacFUSE 3rd-Party support link
Paragon NTFS for Mac ® OS X 3rd-Party support link
Old Applications:
Plex Media Server: Version: 0.9.3.4 - SDK 10.5 3rd-Party support link
Plex Plug-in Installer: Version: 1.0 - SDK 10.5 3rd-Party support link
HyperDesktop: Version: 1.1 - SDK 10.0 3rd-Party support link
Top Processes by CPU:
3% WindowServer
2% mdworker
2% MenuTab Pro for Facebook
1% EtreCheck
0% mds_stores
Top Processes by Memory:
176 MB softwareupdated
156 MB com.apple.IconServicesAgent
123 MB MenuTab Pro for Facebook
115 MB Google Chrome
70 MB Dropbox
Red is the items I'd look at these are mostly 'system level' - they can alter a lot in the OS. Check the developers website, update or remove the apps if the developer doesn't say it supports 10.9 or if you can live without them.
Soundflower is out of date & it is a 'kernel extension', the kernel is the core of the OS - you don't want any old code running here.
The installer has a removal tool too https://code.google.com/p/soundflower/ so update or remove it if you don't use it.
Update or remove Paragon's NTFS tool, it is running at a system level & it's background jobs seem to be in a 'problem state', it also has something running in the kernel.
Adobe has an updater running, try to ensure Adobe's apps are all up to date, just incase they have stopped checking. Repeat with Google's apps, just launch the apps & look in the 'App menu' or the Help menu for updates. These companies tend to reinstall the updaters if you try to delete them, so there it little you can do but keep the apps updated.
It's odd that all your User Launch Agents: are not loaded, these are background jobs that start on login (if they are in a loaded state). The same principle applies, update or remove the related apps if they are not needed.
CleanMyMac is a concern - there are lots of posts here claiming it can break the OS - it can help you to remove files that are installed by Apple which is not the best idea. I am unconvinced that running 'maintenance utilities' all the time is a good idea, however the app removal tool may be OK for cases where a developer doesn't have an uninstaller. 'Cleaner apps' use RAM & can spend time scanning files which can slow other tasks. Search here for varied opinions on CleanMyMac. I also use ClamXAV, ensure that is upto date & so check it's engine & rules are current.
The purple items are 'user level' items (run on login of your account).
There is a simple way to see if your issues are because of 'user level' items, create a new test user account & login as that user. If the Mac is stable you can assume it is something within your 'user items'.
Check that you need the Login Items running every time you login. They are listed in System Preferences> Users & groups > select your account… login items tab.
You appear to have 3 LogMeIn internet plugins installed - is Safari behaving OK or running slow? I would consider removing most plugins & then installing them as you need them. You can look inside /Library/Internet Plug-Ins/ and ~/Library/Internet Plug-Ins/ to remove them manually.
~/Library is your 'home library' Use the Finders Go Menu > Open Folder… and enter ~/Library to reveal it. Apple hid this Library folder.
I'd be tempted to remove the Java applet plugin - old Java is a real secuity risk & Safari has probably disabled this for you already.
There seems to be 2 Facebook plugins installed (probably inside your ~/Library/Internet Plug-Ins/). Remove the oldest one & look for the newest release. Update the Safari Extension if it needs it too.
The Preference Panes are installed in /Library/PreferencePanes/ and ~/Library/PreferencePanes/. Open System prefs & launch each third party pref pane (the bottom rows) & check for updates if possible. These also have an ability to modify the OS, so any errors could effect everything. You can usually right click (or ctrl+click) to remove them from the preferences (it removes them from the OS, but may leave any libraries or extra tools behind - see if the developer has removal instructions).
I see you have Plex installed, does this run very often? I find it can drag a Mac to a slow crawl when it is indexing. I suspect Connect360 may do similar things, but I don't really know for sure what it does .
MenuTab for Facebook seems to be doing something with RAM & CPU, update or remove if you don't need it.
That may all be daunting, but it should help. Start with the system level items, and then look at updating the other items. You may find things improve after a cleanup & a reboot.
This was extremely helpful and I have gone as far as my knowledge will allow for now. I did make a bootable clone of the main HDD prior to doing anything, and now there seems to be little improvment following the suggestions made. Also along the way MacFuse was deleted and well as Flip4Mac and NTFS.
Things are far from perfect though and the MBP still stalls and is performing very poorly.
I have run another EtreCheck, results below;
Hardware Information:
MacBook Pro (13-inch, Mid 2009)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 22:21:3
Disk Information:
FUJITSU MJA2250BH FFS G1 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 249.2 GB (71.96 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Inc. Built-in iSight
Western Digital Ext HDD 1021 2 TB
EFI (disk1s1) <not mounted>: 209.7 MB
TimeMachine BackUp (disk1s2) /Volumes/TimeMachine BackUp: 265.79 GB (101.83 GB free)
MAC OS (disk1s3) /Volumes/MAC OS: 1.22 TB (1.09 TB free)
MS DOS (disk1s4) /Volumes/MS DOS: 510.11 GB (509.98 GB free)
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Problem System Launch Agents:
[System] com.paragon.NTFS.trial.plist 3rd-Party support link
[System] com.paragon.NTFS.upd.plist 3rd-Party support link
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.bombich.ccc.plist 3rd-Party support link
[System] com.sierrawireless.SwitchTool.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac.helperTool.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist 3rd-Party support link
[not loaded] uk.co.markallan.clamxav.freshclam.plist 3rd-Party support link
User Login Items:
FaceTab Pro for Facebook
Yoink
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
Safari Extensions:
Add To Amazon Wish List: Version: 1.4
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
fbplugin_1_0_3: Version: (null) 3rd-Party support link
Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
3rd Party Preference Panes:
Connect360 3rd-Party support link
Flash Player 3rd-Party support link
Growl 3rd-Party support link
Old Applications:
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Epson Printer Utility 4: Version: 9.17 - SDK 10.5 3rd-Party support link
/Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
/Users/[redacted]/Library/Application Support/Plex
Plex Media Server: Version: 0.9.3.4 - SDK 10.5 3rd-Party support link
Plex Plug-in Installer: Version: 1.0 - SDK 10.5 3rd-Party support link
GrowlTunes: Version: 1.2.2 - SDK 10.5 3rd-Party support link
WePrint Server: Version: 2.705 - SDK 10.4 3rd-Party support link
HyperDesktop: Version: 1.1 - SDK 10.0 3rd-Party support link
iCamSource: Version: 2.4.1 - SDK 10.4 3rd-Party support link
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 232.09 GB Disk used: 165.07 GB
Destinations:
TimeMachine BackUp [Local] (Last used)
Total size: 247.53 GB
Total number of backups: 13
Oldest backup: 2014-02-24 19:18:34 +0000
Last backup: 2014-03-01 14:13:56 +0000
Size of backup disk: Too small
Backup size 247.53 GB < (Disk used 165.07 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
3% WindowServer
1% EtreCheck
1% Folder Actions Dispatcher
0% mdworker
0% MenuTab Pro for Facebook
Top Processes by Memory:
152 MB MenuTab Pro for Facebook
115 MB com.apple.WebKit.WebContent
111 MB mds_stores
111 MB Google Chrome
98 MB Mail
Virtual Memory Information:
1.04 GB Free RAM
1.47 GB Active RAM
176 MB Inactive RAM
660 MB Wired RAM
4.08 GB Page-ins
21 MB Page-outs
Also need to mention that the login items have all been disabled (though showing in these results).
Any advice on these specific speed related issues and how to return to the "old ways" would be very much appreciated.
Thanks in advance,
Jon.Myth of the Dirty Mac
I would un-install CleanMyMac. It has caused problems for others and in some cases has gone so far as to wreck their system.
CleanMyMac - Uninstall
CleanMyMac2 Un-install
Some other things to look at/try.
Activity Monitor - Mavericks
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy -
My current computer, a 2012 MacBook Pro is slower than my old 2009 MacBook. It has been slow since the beginning. I am not computer illiterate but not a technician. Suggestions much appreciated!
I did this etrecheck:
Problem description:
My MacBook Pro mid 2012 is running slow and has been doing so since I bought it. What can I do?
EtreCheck version: 2.1.8 (121)
Report generated 30 mars 2015 21:02:23 CEST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 41
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 0:43:51
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500,11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (186.02 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS41N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Startup Items: ℹ️
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
MobileBrServ: Path: /Library/StartupItems/MobileBrServ
StartOuc: Path: /Library/StartupItems/StartOuc
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] [email protected] [Click for details]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.spotify.webhelper.plist [Click for support]
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]
User Login Items: ℹ️
GrowlHelperApp UNKNOWN (missing value)
3Connect Updater UNKNOWN (missing value)
iTunesHelper UNKNOWN Hidden (missing value)
Dropbox UNKNOWN (missing value)
Google Drive UNKNOWN (missing value)
Canon IJ Network Scanner Selector2 Program Hidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)
BankID Security Application Program (/Applications/BankID.app)
AdobeResourceSynchronizer Program Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
EPPEX Plugin: Version: 3.0.5.0 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 312.86 GB
Destinations:
Data [Network]
Total size: 0 B
Total number of backups: 8
Oldest backup: 2014-10-18 18:02:08 +0000
Last backup: 2014-11-22 12:29:23 +0000
Size of backup disk: Too small
Backup size 0 B < (Disk used 312.86 GB X 3)
Top Processes by CPU: ℹ️
25% backupd
9% WindowServer
4% Safari
4% com.apple.WebKit.Networking
2% hidd
Top Processes by Memory: ℹ️
107 MB Finder
99 MB mds_stores
69 MB Google Chrome
64 MB Dock
60 MB Safari
Virtual Memory Information: ℹ️
270 MB Free RAM
1.86 GB Active RAM
874 MB Inactive RAM
828 MB Wired RAM
4.41 GB Page-ins
40 MB Page-outs
Diagnostics Information: ℹ️
Mar 30, 2015, 08:14:28 PM Self test - passed
Mar 29, 2015, 09:05:54 AM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-03-29-090554_ [redacted].crashWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Macbook Pro 2011 - running slow after installing Yosemite
Can anyone help me - my late 2011 Macbook Pro is running very slow since installing Yosemite. Also my Microsoft Office for Excel is not allowing me to type into cells - I can copy and paste but not add new text.
I have run the Etre diagnostic app (as suggested on another thread) and these are the results I get. Can anyone help - or do I have to uninstall Yosemite and how would I do this?
Problem description:
Macbook running slow since installing Yosemite - cannot type in Office Excel spreadsheets at all
EtreCheck version: 2.0.11 (98)
Report generated 6 November 2014 19:04:01 GMT
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1440 x 900
AMD Radeon HD 6490M - VRAM: 256 MB
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2 days 19:30:17
Disk Information: ℹ️
Hitachi HTS547550A9E384 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (392.29 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f31) Support
[not loaded] com.novatelwireless.kext.wwan (3.0.15) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
/System/Library/Extensions/NovatelWirelessWWAN.kext/Contents/PlugIns
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.15) Support
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.15) Support
[not loaded] com.novatelwireless.driver.3G (3.0.15) Support
[not loaded] com.novatelwireless.driver.3GData (3.0.15) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.15) Support
[not loaded] com.novatelwireless.driver.NWVBE (3.0.15) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.corestorage.corestoragehelperd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[running] com.logmein.logmeingui.plist Support
[running] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[running] com.rim.BBAlbumArtCacher.plist Support
[running] com.rim.BBLaunchAgent.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.logmein.logmeinserver.plist Support
[invalid?] com.logmein.raupdate.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.rim.BBDaemon.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.divx.agent.postinstall.plist Support
[failed] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
Dropbox Application (/Applications/Dropbox.app)
Spotify Application (/Applications/Spotify.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
TomTomHOMERunner ApplicationHidden (/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
BlackBerry Device Manager ApplicationHidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
OVSHelper: Version: 1.1 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.2 Support
LogMeIn: Version: 1.0.935 - SDK 10.7 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
Picasa: Version: 1.0 Support
Google Earth Web Plug-in: Version: 6.1 Support
Safari Extensions: ℹ️
Pin It Button
LastPass
AddThis
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
DivX Support
Flash Player Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 106.59 GB
Destinations:
HD-PCU2 [Local]
Total size: 499.76 GB
Total number of backups: 6
Oldest backup: 2014-05-30 10:03:08 +0000
Last backup: 2014-09-23 17:43:37 +0000
Size of backup disk: Adequate
Backup size 499.76 GB > (Disk used 106.59 GB X 3)
Top Processes by CPU: ℹ️
7% WindowServer
1% AddressBookSourceSync
1% mds_stores
1% Microsoft Outlook
1% BBLaunchAgent
Top Processes by Memory: ℹ️
206 MB com.apple.WebKit.WebContent
176 MB Safari
82 MB mds_stores
77 MB Microsoft Outlook
77 MB Finder
Virtual Memory Information: ℹ️
32 MB Free RAM
1.03 GB Active RAM
1.01 GB Inactive RAM
1.12 GB Wired RAM
32.91 GB Page-ins
1.30 GB Page-outsWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
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