Adobe's not converting

I've recently purchased Adobe Reader XI from on-line to convert PDF files to word doc as this is what the write-up said it did. Purchase order Number FS2271738 but it is not working.  I select my PDF file that I want converted and click on convert.  It then asks me to sign in then it asks me to subsribe and to purchase adobe exportpdf which I believe I have already brought.  What do I need to do to ensure the software I brought works?

Have you signed in at the Acrobat.com site?  Or in Adobe Reader?
P.S. the ExportPDF forum is here http://forums.adobe.com/community/exportpdf

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