Adobe's not making it easy to get customers
I tried to sign up for the CC Lightroom + Photoshop promo, but I'm approaching the point of dumping Lightroom for something else. My first attempt at paying online failed. I tried again 5 days later. Still failed.
I called Adobe and was told that there was a block on my purchase for some reason, and not even the customer service person could process the purchase attempt. Just received voicemail saying I'll need to go and find another email address and another credit card if I'd like to buy the product.
How many credit cards do you want on file, Adobe? I can't trust you to secure any of them, and you can't even seem to put a transaction through on any (I've tried two so far). Aperature is looking more appealing by the minute.
Hi ng900
Your account should be OK now so please go ahead and place a new order.
Thanks
Bev
Similar Messages
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Yes Verizon has contacted me by phone. I never scheduled a call time nor did I call them. They also are not making it easy to contact them through email. I need to discuss a way to assure that my phone is never called again during work hours without a prearranged meeting. I will not speak on the phone nor use a live chat. I want email as I want this documented offical and no other means offeres me that assurance. I'd also like to discuss comensation for being harrassed with phone calls.
Well if you pay your bill the calls would not happen.
You need only tell them not to call you during working time.
The Fair Debt Collections Practices Act states you must tell them it is not convenient.
Now if marketing calls you can opt out at the Verizon web portal under your My Verizon account.
You will not get compensation for them to call you. Nice try.
However they could just shut your phone off and then you will call them.
Email is not an option.
Good Luck -
Why is apple - the most innovative company that pioneered customer experience- not making it easier to find out if IPhone is locked or unlocked? it should be simple to find this status on the phone. I have to go thru so much trouble to find out if the phone is unlocked or not. There should be a much simpler solution to this.
call them, tell them you NEED a new battery installed, and they need to tell you when they can do it. That is their job to help you! Give pushback if necessary.
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I have tried to update flash player and when I put in my password, it is rejected. I have changed my email and password and have so informed adobe, but I am still unable to install flash player update. How can I update adobe flash?
This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.
If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt. If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.
If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person. -
I downloaded MacKeeper and haven't used it. I saw negative reviews and want to delete. However, it won't allow me to drag to the trash bin. Assistance? Suggestions? Thanks!
DO NOT delete the MacKeeper application in the shell.
Remove the "MacKeeper" crapware as follows. First, back up all data.
"MacKeeper" has only one useful feature: it deletes itself.
Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.
IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.
In the Finder, select
Go ▹ Applications
from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Then a dialog will pop up asking why you want to uninstall it. You don't have to provide that information. Enter anything you like in the text box, then click the Uninstall MacKeeper button. All the functional components of the software will be deleted. Reboot.
Do not try to uninstall by dragging the MacKeeper icon in the Dock or the LaunchPad to the Trash.
Here are some general suggestions. If you want your computer to be usable, don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” "tune-ups," “accelerators,” “extenders,” “cleaners,” “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, this kind of material is useless, or worse than useless.
The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.
The only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Never install any third-party software unless you know how to uninstall it. -
Is there a mac program i can get to impose a moving mouth on a still and for making movies easier
is there a mac program i can get to impose a moving mouth on a still and for making movies easier ? Thanks
Looks like you posted the same question on Nov 12, 2011. Did mr totes' response not help?
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Lightroom 5.6 would not open. I only get a flash picture then I get an error message. See below message: [Window Title] Adobe Photoshop Lightroom 64-bit [Main Instruction] Adobe Photoshop Lightroom 64-bit does not work more [Content] there was a problem making the program no longer work properly. The program is closed and there is a notification if a solution is available.
I may have just solved my own problem. Right after posting this I googled bezel lightroom and found this: Flickr: Discussing The word 'bezel' appears in the taskbar. in Adobe Lightroom
I changed the setting in the view menu and now everything appears to be working fine. I cannot explain why it stopped working before because I hadn't made any previous changes to the view options.
Still am curious about the memory usage, though. -
Apple is great!
Why is iMessage taking my incoming emails and then not making them available for my PC to get? Why can I not send a text msg with photos when iMessage is turned off (but MMS is still on).
I compose an iMessage with the destination as my email address and I attach 2 photos I want on my PC. I send them several times from my iPhone 5C but they never arrive. I look at my ipad later and realize that it's iMessage app is getting ( and swallowing) these emails. I then turn the ipad off. Still can't get the photos through because iphone is now getting them on it's iMessage. I turn off the iMessage feature and try to send photos from text msging. Phone tells me it can't send photos unless iMessage it turned on. What happened to regular MMS text messaging? I go and try to send photos as an email attachment and see that there is no option to attach from the stupid email program. I look up online to learn about the brave new world of apple attachments and send them.
Why is iMessage taking my incoming emails and then not making them available for my PC to get?
The email program on my iphone is not configured to remove messages from the server.
If iMessage is turned off I don't have the issue.
Why can I not send a text msg with photos when iMessage is turned off (but MMS is still on).Did not work. I've selected iMessage to ON and left it. After a few hours I recieved a message "activation unsuccessful. Turn on iMessage to try again". This has been going on for the past 3 days.
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I have purchased Adobe XI Pro and created a form for entering bowling scores to submit to newspaper for my high school team. I can not figure out how to get pdf's into my documents folder on my iPad so that I can access the files in bowling alleys where I do not have a Wi-Fi connections. I need to be able access files without going to acrobat.com. Help!!!@
Post the PDF files to a web site. The browse to them in Safari on the iPad. When you Open the files specify the Open to occur in Adobe Reader. Then you can have/Save them in your Documents folder on the iPad. An iPad has limited access to files otherwise.
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Can someonee please assist me in my Adobe Photoshop CS6 Extended. I keep getting a 'Couldn't Complete Your Request because Dynamic Link is not Available?" Is there a way of getting a software patch for this problem? I thought you didn't need extra software. My software other than that problem works fine.
Couldn't complete what request? Way more information please.
What operating system? -
Same thing is happening to me. Adobe has not responded to anyone about this error. It appears that Abobe XI is not compatible with IE 11. I do not get this error when I use Chrome or Firefox. Only IE 11 does this. I have tried clearing cache and cookies. I even uninstalled and re-installed IE 11. It is still doing it. I am surprized that a company like Adobe would just ignore our posts and leave us hanging this this.
Error message is FAILED TO GET DISPATCH FROM IBRWSR2. Then when you click on it the next error message says: PHTML IS NULL. You have to click this error message twice and then the PDF finally loads. Happened every time
Does anyone have a solution since Adobe will not respond?
As a last resort I will try uninstalling the Adobe Reader XI and install Adobe Reader 10 instead. It seems to work ok. But when I try to install version 10 the Adobe site tries to install XI. Any ideas?
JimP08758It worked just fine for me.
Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart. -
i have a license for all adobe files but recently i had a virus and all my files were deleted.Now when i want to have them back with my redemption code it says that i cannot use it anymore.But my license is not expired.How do i get my files back??
Your redemption code was used to acquire an activation code. The activation code is what you need to use when you want to reinstall/enable the software again. Check your Adobe account online to see if the number(s) can be found there.
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Trying to download the free trial of Adobe Acrobat XL Pro. I keep getting the message "The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author." I've repeatedly tried getting a new installer file, but get the same message every time.
K_don52 and Ande8135 please remove your current installation of the Adobe Download Assistant and reinstall. You can find more details in the known issues section of Troubleshoot Adobe Download Assistant.
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I bought a team license for two computers, the purchase was recorded on the credit card and the amount recorded in the making, but was unable to validate the association staff .
I received an email stating that Adobe could not release the payment and that I should validate the method of payment , tried to insert another card number but the system does not accept the security VAT reporting error message. How do I validate my license with association staff and confirm the payment card?Hi Daniel,
For any sort of payment related matter, kindly contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you are unable to use chat option kindly try below mentioned steps.
Try different browser.
Delete cookies and cache
If you are still not able to chat, Kindly reply with the below mentioned information.
OS version:
Browser Version:
You can also try: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Thanks,
Atul Saini -
I've been using Adobe Acrobat 7 for many years. I updated my full version of Acrobat 5 to get to 7. My hard drive crashed and I've been trying to reinstall Acrobat and it will not install. Adobe will not help because 7 is no longer supported. Does anyone know where I can go for help?
You won't be able to install your original Acrobat 7 at all, or use your original serial number. The server which used to allow this was switched off.
But assuming you have a compatible system, like Mac OS 5 or Windows XP, licensed users of Acrobat 7 can download a replacement and get a replacement serial number.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
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