Adobe's website crashed my machine three times today!

Adobe's website sucks--it's crashed my machine three times today! Twice I was in chat and got disconnected. Aaaaarrrgh!

bj1231321321 wrote:
I didn't say I was in Photoshop forum "chat."
Indeed.
That is why some of us may be confused that you are posting in a Photoshop forum. Bill pointed to a good section of the forums to report problems.
bj1231321321 wrote:
I thought someone could help me.
An answer of help is often preceeded by a question or request for help. Your initial posts looked like rants.
We might assume that you cannot be helped when you do not describe the problem fully and you post in the wrong forum. If you really want to troubleshoot a problem, you have to meet others halfway by fully describing the problem.
Maybe your particular browser is not compatible with Adobe.com. Try using a different browser (firefox, chrome, opera).

Similar Messages

I have updated my Adobe Acrobat plugin three times today but the firefox plugin check says it is out of date, a problem as I repeatedly encounter "The Adobe Acrobat plugin has crashed" when I attempt to download pdfs.

I am attempting to download pdf's from a library search on JSTOR. I can view the pdf but cannot download them as they say "The Adobe Acrobat plugin has crashed". I have been to the firefox plugin check and have updated Adobe Acrobat three times in the last hour, but it still says my plugin is not up to date. This leads me to believe that this may be the source of my crash errors.
I updated Adobe Flash from the same firefox plugin check page and after one try it now says I am up to date, so my system is obviously accepting these updates.
Help!!!!!

The following solution is useful for people who have the full version of Acrobat 9, but are getting the error message "the Adobe Acrobat plugin has crashed". You probably want the features in the full version of Acrobat, but still need to be able to open PDF files from your Firefox browser.
Go to Tools > Options > Applications. Scroll down and change all of the Adobe Acrobat files to open with Acrobat 9 (or whatever version you have) instead of "Use Adobe Acrobat (in Firefox)". This may not be as handy as having it use Acrobat inside the Firefox browser, but it will still let you open PDF files without having to uninstall the full version of Acrobat. Hope this helps.

Adobe audition cc crashes after a few times of recording(please help)

Okay so Adobe audition is incredibly useful or should i say WAS... It was great until one day it just crashed after a few times of recording. I just thought maybe something went wrong whatever ill re do it. But no.. for months ive been trying, uninstalling and reinstalling, updating, closing all other programs running but nothing has seemed to do it. Audition is really important to my music career and lately i havent been able to do anything because it doesnt work. Im begging, can someone PLEASE try to help me, im desperate.
heres a pic of what happens when it crashes:

I notice from the picture that you have four files in the middle of processing. Do you remember what they were doingwhen the crash happened? Were they saving or did you have some effects processing going on?
Also either Audition or Windows may have saved a crash report somewhere which could help to diagnose the problem. I am not sure where they may have been saved but others might remember where to look for them.

HT204088 my bank account has been charged 24.99 three times today and i didnt do it???

my account was charged 24.99 three times and i didnt do it?

You've checked the purchase history on your account as per the page that you posted from, and nobody else has access to your account or devices (charges sometimes take a day or two to appear on a card) ?If they appear on there and you didn't make them then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Flash player crashes 100% of the time

Over the past several weeks, Adobe Flash Player crashes 100% of the time. How can this be fixed?
I also have a problem with the AMD graphics driver and the catalyst manager.
Also, the g, h, 4, and / keys only work about half the time.
Are these problems all tied together?

Turns out, there were crumbs of an old DW (cs1) still hiding out. With the newer UNINSTALL option, there is no more drag-app-to-trash (which caused the conflict). I used the adobe clean script to reinstall fresh, and all is good.
http://www.adobe.com/support/contact/cs4clean.html

Adobe PP CS6 Crashes Constantly! PLEASE POST A SOLUTION.

Adobe PP constantly crashes. Counted over 100 today! It freezes shortly after or during the loading of the project assets. At times when it does load, performance is nightmarishly slow. Simple commands takes minutes to be performed but it hangs shortly after anyway, so its a complete redundancy from start to finish.
On top of that, PP constnatly looses rendered files for video previews everytime you exit the software or after few exists. A huge waste of time trying to re-render such a complicated timeline with over 17 tracks of video and effects. After so many versions of PP, a simple smart rendering still remains a top issue and by the way that was among the selling ptuch for CS6!
I see tens of other posts in the forum with reports of unrelenting crashes, followed all suggestions and performed every troubleshooting I could think of under the sun, to no avail. Is there a solution for this problem? Things like trashing preferences, deleting cache files, etc do not work, so I ask the staff to provide a link to some meaninful troubleshooting document and not paste a general answer for the sake of having answered the question.
-I've disabled CUDA and Nvedia Mercury Engine Playback alltogether for Software Acceleration Only since Adobe admits the bug. Great to know investment in Nvedia was a total waste for the so called greater perfromance.
- Set the memory to memory instead of perforamnce and vice versa. No difference.
- Reduced and increased RAM available to PP. No difference. I have 32GB of RAM installed but at the most PP uses 9GB.
- Deleted and re-rendered work area files, media cache and the entire media cache folder. Premire crashed hundreds of times until it re-rendered and conformed all audio files. The Media Files folder keeps balooning in size even though the number of files in the project hasn't changed.
- Ended up creating a new project, imported the master sequence from the troubled project, still no luck.
- Nesting the sequences doesn't fix the issue either.
- Ended up wiping out the whole system, reinstalled OS and Adobe CS6, and problem is still there.
- I am on Mountain Lion, a very fast Macpro desktop with solid state drives and have the latest PP updates installed. No plug ins whatsoever so risk of intereference is out the window.
- I work with GOP based AVCHD media, MPEG2 transport stream
- Restarting the system never fixes anything. If anything it prompts the software to re-index all files from scratch adding to the wait times upon loading a project.
- Problem is present with other projects I load so its not a corrupt file issue, its some kind of an incidious bug. The only projects that open fine are the small ones with less than 15 minutes of content (although complicated effects).
So PP can't handle a large project or this is a known bug? Please someone experienced in troubleshooting point me at a solution. In the middle of a large project and this has disabled the production schedule altogether.
The software was fine up until tihs problem showed and other forum reports report the sudden appearance of this malfunction. I cant think of anything that might have changed, other than progressing with a complicated project in terms of effects, etc. After many hangs and restart of the software, without any apparent explanation, PP loads and funcitons as it should only once, works fine for a while and then crashes and you have to restart the project many times more until you get it to stabalize (up to a hundred or more). I don't know what keeps the project sluggish and what makes it all go away on very rare occassions. Its a total mystery. During the sluggish period, monitor activity shows that premire is doing something but I've confirmed that its not writing anything to the Media Cache or Media Cashe files folder. The status of media says ALL LOADED and no indexing is going on either, so I am not sure what the heck is tying up PP.

What are the specs on your system?
If you're on Windows, please update the driver for your processor. That step has resolved a crash-on-launch for several customers.
Do you have any codec packs or third-party effects or transitions installed?
In the bottom left corner of the "Premiere Pro has stopped working" dialog, there should be a link that reads "View problem details." Please click that and paste just the top few lines here (see the example here: http://forums.adobe.com/thread/1261230?tstart=0)
These threads might have some other suggestions:
http://forums.adobe.com/message/5533149?tstart=0#5533149
http://forums.adobe.com/message/5484148#5484148

Even though new photo image shows up in the icon box in the lower corner of the camera screen, the photo did not save to any albums or places on iPhone 5s with ios8.02 update. Happened three times now so I know it is not operator error!

where did my photo go? Three times now I have taken a photo, and can see the image in the little icon box on the camera screen. I click on the icon to use the photo to share, but the photo is nowhere to be found. Sometimes the image is retrievable but three times today alone, no image came up in camera roll, even though image is in the little icon. What is happening?

Hello again... I have the 5S with current capacity of 56 GB and available space of 28GB. (I have several big big rule books and pdf files for work on the phone). There are currently a total of 1627 photos (yes, I know that's a lot...but there used to be even MORE, and I had no problems before ios 8.02) on the phone, and I have done routine purges and deletes and backups to my PC and the Cloud.
When I did the first update to ios 8.0, of course, I found out quickly that photostream and camera roll disappeared, but I was smart enough to figure out that the upgrade created the folder "recently added" and I was able to reinstall the Cloud on my PC and my photos are streaming nicely to the PC and my Ipads (two of them) when I get home to wifi.
Then I did the ios 8.02 upgrade last week. Used my phone to take photos this past weekend while away on a trip, and darn, one of the photos that I really needed, disappeared. I thought perhaps that the problem was "operator error" by the person who took the photo of me. But then last night, I was taking some photos and lo and behold, the same thing happened to me...twice...... the photo image was in the little "icon" box, and I wanted to "share it". So, I touch the icon of the photo, but the photo did not appear in the "recently added" bunch of photos. The previous photo was there. I took another photo, and it appeared normally in the "recently added". <shrug>. Took a few more photos, and once more... the icon showed the image, but no image was in the "recently added" folder.
That's all that I know as of now...... today... no problems. all photos (took about 20) all appeared in "recently added" as they should.
~T

I have had to restore my iPad 4 3 times today so far. Why?

Three times today I have had to restore my ipad. I can't figure out why.

We cannot figure it out either ... without a whole lot more information from you.
What else has happened recently that might possibly have caused this?

Adobe Muse keeps crashing every time I publish any website all of a sudden

Adobe Muse keeps crashing every time I publish any website all of a sudden. Not just for the website I was working on but now all my websites. It was working perfectly fine and when I hit publish it just crashes. I have multiple copies and different websites and they are all crashing when I try to publish. It seems like it is not an error for just the one website I was working on but the entire program is not functioning correctly. Here's a screen shot of the error.

Mac or Windows? What's the error that appears? If it's an Apple Crash Report, please copy/paste the first few pages of it here.
I strongly recommend against it (for multiple reasons below) but if you uninstall Muse, then go to the Creative Cloud Desktop App, and choose "Previous Version" in the Find New Apps section there will be a dropdown arrow next to the Install button. That dropdown will list all versions of Muse.
If you've saved over top your existing file using the current version, reverting Muse won't work, since older versions cannot open files saved from newer versions. If you've don't significant work in the current version, that will be lost because you'll have to go back to the file as last saved using the prior version of Muse. Finally, there's a significant probability that error/crash is related to content in the file, network configuration, or other outside forces and if that's the case reverting won't avoid the error/crash.
If you share more info about what error you're encountering, I expect we can determine a workaround/solution.

Working in adobe illustrator - computer crashed - will not soft boot or reset PRAM - should i reinstall from CD snow leopard 10.6.3? I have an extra hard drive in my MAC with time machine on it set to do auto back ups. How do i recover ?

working in adobe illustrator - computer crashed - will not soft boot or reset PRAM - should i reinstall from CD snow leopard 10.6.3? I have an extra hard drive in my MAC with time machine on it set to do auto back ups. How do i recover ?

Well first you have to figure out what is wrong with the machine and solve that problem first.
Your post is very vague on what occured, and there are many types of "crashes" it really depends upon what see on the screen and what the hardware does, we can't see it to tell you, so you have to tell us.
I suggest you run through these user tips and provide more information about your hardware.
Disconnect the TimeMachine drive for now
..Step by Step to fix your Mac
Help us to help you on these forums
Create a data recovery/undelete external boot drive
If this is going way over your head, there are local PC/Mac techs that will assist you for a fee, Apple only does hardware repairs and is advised to use them if you discover it is, especially if under warranty/AppleCare.
Hard drive and RAM upgrades can be handled yourself or by a outside tech in many older models of Mac, but don't expect Apple to cover the new parts.
Install/upgrade RAM or storage drive in Mac's

Adobe Reader 11.0.10 crashes on OSX 10.9.5. Crashes about once every three times when opening a file, searching an open file... started 11 months ago, reinstalling doesn't fix problem.

For about 11 months Adobe Reader performance has gotten worse and worse. It crashes about every third time I try to open a file, and frequently when I search for text strings using the find function. I have re-installed the program, I have the latest installation according to Adobe.

I've saved two files on my desktop:
f1040.pdf - downloaded from www.irs.gov - 187 KB
afmod07.2.1g.pdf - downloaded from my intranet - 1,04MB
I've powered off my PC and restarted for each file. I've opened files with double-click on them. I've encountered the same problem, when double-clicked on files in task manager two Acrord32.exe appeared, the PC was doing anything for about 10 second, after that I've encountered no activity in task manager (numbers not vary) for other 10 seconds (like freeze) and after that other about 10 seconds of loading. So after about 30 seconds the file opens with stand-alone Acrobat Reader (11.0.10).
If I retry now (after the first slow startup "of the day") the file opens in 2-3 seconds.
So:
- first open of the day or rebooting PC: 30-45 seconds
- second open of the file: 2-3 seconds
This is happening only with PDFs with forms.
Yuri

I have tried to download Photoshop Elements 10 three times now and it has crashed every time???

I have tried to download Photoshop Elements 10 three times now and it has crashed every time. I checked my settings and the format on my computer is Max OS Extended. I read that 3 other people were having the same problem. Did anyone figure out how to fix this or does Photoshop Elements not run on Mac OS X?
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 9 error(s), 8 warning(s)
WARNING: DS013: Payload {0175676F-8C92-49F2-9131-D0D6AD654B41} AdobeHelp 3.4.0.0 is already installed and the session payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 has no upgrade/conflict relationship with it.
ERROR: DS013: Verifying payload integrity : Failed with code 1
WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Smartsound3: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 10: Install failed
ERROR: DW050: - Smartsound1: Install failed
ERROR: DW050: - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Elements 10_LangPacken_US: Install failed
ERROR: DW050: - Smartsound2: Install failed

Sfasolo it appears you are installing Photoshop Elements as opposed to downloading Photoshop Elements. For the error you have described I would recommend reviewing Updated installation instructions | Premiere Elements 10 | Mac OS - http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html.

Flex 2-15: Adobe Flash settings crash every time.

I have a brand spankin new Flex 2-15, there's one problem. When I try to go into the Adobe Flash Settings using any browser (Chrome, FireFoxl, or IE) I immediately get a window telling me that Adobe Flash has crashed. I send off the error report, and try again. Same result.
All I really want to do is switch from the built in camera to my external camera.
I have done the following to try to troubleshoot this problem:
1) Uninstalled Flash from FireFox, rebooted computer, downloaded and installed Flash for Firefox v15.0.0.183. Tried to enter Flash Settings, Flash crashed.
2) Checked for updates to Graphiocs adapter driver. windows found Intel display adapter v 10.18.10.3907. Installed that.
Rebooted computer, tried to enter Flash settings, flash crashed.
3) turned off the PepperFlash in Chrome, couldn't access website without having Flash enabled.. (I thought we could at one time have both PetterFlash and separate copy of Flash on Chrome, and we turned off PepperFlash if there were problems. Guess that's not the case as I can't find a copy of Flash for Chrome any longer.)
4) Flash on IE is like Flash on Chrome It's now pre-installed., Tried to enter Flash Settings from IE, and Flash Crashed.
In short Flash crashes whenever I try to enter Flash settings from any website. updating the graphics controller didn't help and re-installing Flash didn't cbange anything
Anybody have any suggestions. This is getting really annoying.
Thanks Guys
Dan
"It's hard to tell when you don't know!" - Emily Bronco
Lenovo Flex 2-15
Intel Core i-5-4210U CPU @1.70GHz
Intel HD Graphics Family
6.0 GB memory
Windows 8.1 64bit
Touch screen

Adobe Forums: Illustrator Crashing Mac

Adobe flash CS6 crashes when using the type tool or Editing word all the time... please help!

Adobe flash CS6 crashes when using the type tool or Editing word all the time... please help!

Nobody can tell you anything without proper system info or other technical details. The standard answer with all text issues simply is, that you have a "bad font" on your system and need to get rid of it.
Mylenium

Back button only works about 50% of the time. Have to hit it twice, sometimes three times before it works. Problem is intermittent. Firefox 3.6.10 on Mac OS 10.6.4 (same on both MacBook and iMac machines).

Back button only works about 50% of the time. Have to hit it twice, sometimes three times before it works. Problem is intermittent. Firefox 3.6.10 on Mac OS 10.6.4 (same on both MacBook and iMac machines).

You can try http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

Adobe's website crashed my machine three times today!

Similar Messages

Maybe you are looking for