Adobe says I activated on more than two systems, but only installed CC on two computers?

I have CC on my home desktop computer and my school laptop. When I log on either of them, when I am signing in I am told that I need to deactivate from my first two systems in order to use it on the one I am currently using. However, I have only installed CC on two systems. I am worried my account will be suspended for not following the licensing agreement if this continues.

Hi Amandurinorange,
Welcome to Adobe Forum,
Have you reinstalled it on any of your machine? The message that you are getting appears only when you are activating it for the third time.
Either you can deactivate CC from any one of the computer by just launching any CC product, click on Help tab & sign out.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#de activate-problem
Now you can log out & log back in of the CC desktop app
The error of deactivating it from previous machine should not appear.
Please let us know if it worked.

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Adobe thinks I have more than two computers

I recently purchased Adobe Creative Suite 4 Production Premium. I only have two Windows computers. One is running 64 bit Vista Ultimate and the other one (a laptop) is running Vista Home Edition. I installed the Adobe suite on both machines without issue. I took my laptop over to Peet's to use it and now when I come home to use it on the other computer, I get a big message box saying:
Excuse the interruption, but:
Our records indicate that this serial number has already been used to set up and activate Creative Suite 4 Production Premium on two other machines, which is the maximum allowed.
You have 30 days from today to correct this problem.
I called in to the support number and they are showing that it has been activated on 6 different computers now.
The only thing I can think of is that someone at Peet's was able to steal my serial number through some hacker magic maybe eavesdropping over the wireless somehow?
Please help! Is this a known issue or something?
This software was way too expensive to have this happen. I am not a pirate, I didn't give the number to anyone. I didn't expose the serial number anywhere knowingly or accidentally.
Please help.
One thing I did notice is that the Adobe updater failed to complete it's activities on my 64 bit machine. Sometimes the 64 bit machine has trouble because there are not enough drivers written for it. Maybe it's something like that? Please help.

Sorry to hear about your problem.
A few observations and questions.
(1) The Adobe Creative Suite requires Vista Home Premium as a minimum configuration. Hopefully your notebook system is
not running Vista Home Basic. The fact that it installed would indicate that you are probably running Vista Home Premium.
(2) Exactly where and how did you purchase the CS4 Production Premium? Was it in a sealed box from Adobe or a authorized dealer or was it from eBay or some Warez site?
(3) The fact that it activated on more than two systems is indicative of at least four of the six systems attempted activation using some type of hacked version of the software.
(4) Adobe's communication between your system and Adobe for activation is secure, but obviously, someone may have hacked your system to record keystrokes or otherwise capture data from your system.
Assuming that you indeed made your purchase via a reputable source (i.e., either directly from Adobe or from an authorized dealer) and that you have a receipt for your purchase, I would recommend that you contact Adobe Customer Support, explain the situation and your suspicions and offer to send them a copy of your receipt or a fax of same. They should be able to fix the situation via supplying you with a new serial number and let you enter that number on both your installations and let them reactivate with the new serial number. Make sure you get the names of any persons you speak with at Adobe Customer Support and if you encounter any problems ask to speak with a supervisor. (If you still can't get anywhere with those folks, contact me offline via e-mail and I'll see what I can do to assist.)
In the meantime, I would most strongly recommend that you thoroughly scan your system for viruses, trojans, keyloggers, etc. with updated virus scan definitions and with any one of a number of programs such as "SpyBot" (a free spyware scanner) that can search and destroy any problematic crud that may be infecting your system. You should also make sure you have effective firewall software if you frequent public WiFi locations.
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I've purchased Creative Suite 5.5. I understand the product needs to be activated on every machine where it's used, and there can only be 2 activations per license.
I am going to be using the product on three machines, but these are all my own machines and nobody other than me will be using these machines (I am a freelancer working on my own). One is a desktop computer sitting in an agency where I work regularly but not permanently. One is a desktop computer in my own home office. The third one is a notebook. I cannot be in the agency and my home office at the same time, so even if I did use it on a desktop and a notebook at the same time (which is unlikely), the product will never run on more than 2 machines concurrently.
Does Adobe's policy mean that I would still have to purchase another full license so I can activate the product on the third machine (whichever of the three that is), even though I could never use it on all three machines at the same time, and it would never be used by more than one and the same person (me)?

I doubt it that you can activate it on three computers. But have a look at the following document for some FAQs on the EULA: http://kb2.adobe.com/cps/195/tn_19592.html
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Can CS 5 Creative Suite run on more than two computers?

I have CS 5 Creative Suite that I run on my desktop and laptop. I know I can uninstall from one of them and install the suite on another. Ultimately I want Photoshop CS5 to run on three computers because my daughter is old enough now to help with editing. What are my options? Is there a license I have to buy to run the whole suite on a 3rd computer? Would it be cheaper to buy Photoshop CS5 just for her laptop?
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There is no option to simply add a third computer to a standard CS retail license.
Your license is really a license for one person with two computers that are used by a single person and not simultaneously. Even if you had only one computer, you would be violating the EULA (End User License Agreement) by installing it on your daughters computer and letting her run that software.
In your specific case, it would probably be best to get your daughter a copy of Photoshop by itself. And you might want to investigate if your daughter might qualify for a highly-discounted student or educational version of Photoshop if she qualifies as a student (see Adobe's website for further information).
Also, CS5 is not current. You can only buy the CS5.5 Creative Suite products now from Adobe.
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How often can I swap a Creative Cloud activation between more than two systems?

I have three computers - one at work (desktop) and two at home (desktop and laptop). My Adobe CC account is currently installed on two of them (desktop at work, desktop at home) but I would like to swap one of those activations as often as twice a week when I need to take my laptop on the go. i.e. I would activate my laptop and deactivate my home desktop for about 24 hours and then re-deactivate/re-activate..
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Hi Midimid,
Welcome back to Adobe Forum,
In Creative Cloud, you sign in to activate your software.
Make sure that your computer is connected to the Internet.
Start the application.
Choose Help > Sign In. (If this option is dimmed, you've already signed in and don't need to activate your software.)
Log in with your Adobe ID (usually your email address) to activate your subscription. If you don’t have an Adobe ID, you see an option to create one.
Note: If Creative Cloud prompts you to enter a serial number after signing in, see Creative Cloud applications ask for serial number.
Signing out of one Creative Cloud application deactivates all Creative Cloud applications associated with your Adobe ID on that computer.
Make sure that your computer is connected to the Internet.
Start the application.
Choose Help > Sign Out (Your Adobe ID).
Click Sign Out.
Alternately, you can sign out from all Creative Cloud applications on your machine using the Creative Cloud app for desktop.
Open the Creative Cloud Desktop App.
Choose the Settings icon.
Choose Preferences.
Choose Account.
Choose Sign Out from Creative Cloud.
Running into a problem? See Common Deactivation Issues.
Please check the details in http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#ho w-to
However I would request you to go for Creative Cloud for Team in which you can add the number of seats & install it on computers required.
Hope this information helps you, please mark the post if the issue is addressed, we value your opinion.
Kind Regards,
Rajshree

I got a $19.99 a month creative cloud membership as a student but adobe says not and has more than doubled my fees.

How can I prove that it is their mistake?

Did you finish your One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0
This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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Open Activity Monitor - under All Processes see what's using most of your CPU's resources.
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Adobe says I activated on more than two systems, but only installed CC on two computers?

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