Adobe says my serial number doesn't exist.

I need to download Adobe 8 onto my new computer after my old computer crashed but Adobe says my serial number doesn't exist. I have a screen shot of it though and they still say it doesn't. What do I do?

Hi Klayne,
We are sorry for the inconvenience caused to you.
Please send me the Acrobat 8.0 serial number using the Private message option on the forum.
Let check the serial number for you.

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