Adobe seems to be disabled

Not too good with computers!  Adobe icon  on my desktop but seems to be disabled.  How do I reactivate it.  I have tried downloading again but this doesn't work.  Cannot access videos/ online bank etc.

Hi Ruby,
Please take the screen shot of your desktop, where the icon is located.
Also let me know, the Version you trying o download and use.
Also check the control panel, if the adobe reader is installed or not.
You can also, try repair function in the control panel. Programs and features in windows 7.
Hope, this shoudl help.or else we will wait for your post.
Cheers,
Praveen.

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