Adobe send non mi converte più i file in pdf

Buongiorno, sono un abbonato annuale ad adobe send, provo a convertire un file in pdf in word, mi rimanda all'iscrizione, dò i miei dati, trova che sono abbonato e mi dice di aggiornare, dopo di che mi comunica che c'è un errore e devo contattare il forum, quale magia devo fare, per far funzionare questo programma che prima che diventasse adobe send funzionava benissimo? grazie

Hi Roberto ,
To be precise ,you are facing challenges converting a word file into pdf .true?
What exactly is the error message do u see while you try to convert a file into pdf?
Is this happening with any specific file or all the word files?
If possible ,please share the error with message with us in order to assist you intelligently .
Which version of Acrobat are you using?
Regards
Sukrit Dhingra

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