Adobe shockwave player crashing or hanging continually

Adobe shockwave player is always crashing when viewing random things. I have tried to update it. But I have the most current copy. I'm running the Firefox 25 and these are the most recent crash reports.
903013f1-4227-4259-96f2-fedaf9fde83a 11/4/2013 5:16 PM
66f8a9dd-4775-43af-883a-e6d787bbb0e8 11/4/2013 5:00 PM
bc4091a7-caac-4880-9e12-d2993cada7d8 11/4/2013 4:59 PM
bp-bffdff93-598c-4df2-99a8-124032131104 11/4/2013 4:59 PM
915a02eb-638d-4bf3-93be-536f8e78a734 11/4/2013 4:58 PM
bd66b279-2002-4b09-bec5-4a011d2b022e 11/4/2013 4:58 PM
b3e5083d-850c-4e8e-a497-6b0c3e3d244d 11/4/2013 1:06 PM
af240777-05f8-454c-86f5-1d3ab6f89b31 11/4/2013 1:04 PM
96220ffa-5343-45a2-b771-9cfd0426ab3d 11/4/2013 12:53 PM
bp-88e020c9-b0c6-46f9-b4c9-0bb502131104 11/4/2013 12:53 PM

'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
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* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
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* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
Please report back soon.

Similar Messages

Adobe shockwave player crashing or hanging continues

This is still prevalent and I have had to disable the plugin for shockwave player. Similar was happening with adobe flash player but since the Firefox update it isn't happening as much. Is there a solution to solve this or is it a Adobe issue that they need to fix.? When it hangs or crashes it sometimes takes out downloads. I rolled back to the older dowload box because if I closed the browser it took the downloads out. Downloads don't crash as much with the older download box but with Firefox 20 ( with the new download style) the downloads died quickly with an error message the "file could not be read"
Also, is it okay to enable my add ons now, they were accentuating the problem as well.

Hi ezio.lucenti, I'm sorry your post at the end of this long thread hasn't been answered. What operating system do you run?
This is some standard guidance that addresses the most common issues with Flash on Windows. I'm sure you've seen some of it before, but just in case:
(1) Make sure all recorders/downloaders that interact with Flash media are as up-to-date as possible, or disable them.
(2) Disable hardware graphics acceleration in Firefox and in Flash
(A) In Firefox, un-check the box here and restart:
orange Firefox button (or Tools menu) > Options > Advanced > General > "Use hardware acceleration when available"
(B) In Flash, see this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues
(3) Disable protected mode (Windows Vista/7/8)
See this support article from Adobe under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?]
Please note that from time to time, there are problems with specific sites, e.g., YouTube, related to specific add-ons, e.g., AdBlock Plus. So if you can narrow down the problem, then hopefully someone can provide a more specific solution.

Cant see video - Error msg: Adobe Shockwave Player crashed

I'm using Mozilla Thunderbird on win 7 professional. It's been working fine up to 3 days ago. Now I get a message (on video sources) that Adobe Shockwave Player has crashed & am unable to view the video. I've un-installed shockwave & re-installed it to no avail. I also tried to go back to a sys restore point but only got 2 recent dates rather that a list of calender. I tried both dates & still not fixed.

Thunderbird does not play video and has nothing to do with how well Adobe products work. You might check with Adobe on fixing their software.

Adobe flash player crashes or hangs!

Ok, so whilst using Firefox, lately adobe flash player has been crashing upon opening a YouTube video. This could be when i click a video and the new page opens and freezes, or when I actually get to the video but it then crashes. Alongside this, sometimes the videos are delayed to start, as in the video starts bufferng but doesn't actually start playing until later.
I've tried many proposed solutions but none seem to have worked
(Tried:
New profile
Clean Install
Clear cache,cookies, etc..
Disable plugins
Addons (video without flash, etc...)
Protected mode (for FF and Flash)
Virus scans (had nothing bad that was scanned)
Disable/ Enable hardware acceleration
Updating Flash (i'm using the latest version... 15.0.0.233)
Alongside this, i've tried using Chrome which also gives similar results, crash, hanging or the video delay at the start.
What could be wrong?
Heres a crash report i submitted (the latest one)
https://crash-stats.mozilla.com/report/index/a34c35d8-0588-4dd1-8ae9-7e0412141122

disabling flash player seems to stop the problem (should do in theory, anyway). I've disabled it and haven't had any freezes or hangs ( as it should be expected) but videos still delay a bit before they actually play, they stream and stuff but just doesn't play instantly. could this be down to my internet (im using WiFi). i assume by disabling the flash, youtube is using html5? or this other plugin i have called "shockwave for director 12.1.4.154". either way, i'm glad it doesn't crash and freeze, but getting rid of that strange delay before the video starts would be amazing.
all the plugins i have on FF.
http://i.gyazo.com/bcbc3ca757f689329dec7856133ca5b5.png
http://i.gyazo.com/accf672e084558252ee8d33a1380aedd.png
http://i.gyazo.com/664debded019dad5a62e85dbca7d0b02.png
thanks.

Adobe Shockwave Player crashes at literally any use of it in any browser

Ok, so this started happening two days ago, and I've been trying to fix this for a total of six hours to no avail. I tried to watch a YouTube video, but the page stops loading halfway, and I get a drop down message saying Shockwave has crashed. The tab also takes about five seconds to close out of, which is much slower than usual. Now it happens literally anytime flash is being used. On amazon, hell, even trying to make an account to post this question was a nightmare. I've uninstalled every adobe product and reinstalled it, but even some of the uninstallers have crashed. I did a system restore, but apparently my oldest restore was two days ago, so I can't do much in that regard. What the hell is going on? I think the stress has taken five years off my life, and I really don't want to have to wipe my desktop because of this stupid thing. If any of you guys have any ideas or have fixed this problem in the past, I would really appreciate it. Thanks in advance.

First, if you haven't rebooted yet, do that.
To give you any useful advice, I'm going to need to know more about your computer and browser:
https://forums.adobe.com/thread/1195540

Adobe Flash Player crashes in all browsers

Hi,
I have had issues with playing videos before. They would constantly freeze (while the sound continued), it was like I was watching stop motion videos all the time. This was a recent problem that started happening within the last month or so. I got really fed up with it so I looked for a fix for it on google. The result of that search was: I was told the videos might be freezing so often because of the fact that I had two adobe flash players in operation on google chrome. I was told I had to try turning one off in order to get the player to work properly. I turned off one then the other and then both to no avail.
BUT
then the flash player refused to work on ANY video. I figured it might just be Chrome but it happened in Firefox too. (I'm afraid to update internet explorer because I don't want it to not work there). I keep getting the "shockwave player crashed" error message in Chrome and the equivalent in Firefox. I tried uninstalling and then reinstalling adobe but that did nothing.
My operating system is Windows Vista 32bit, I used both Firefox and Chrome web browsers both with the latest versions, I have the latest version of the adobe flash player.
At this point in time I can't get any site that runs on Adobe flash player to work and no videos that run on adobe flash player work. My problem is officially a whole lot worse.
HELP!!!!!!!!

I'm having the exact same problem.
Until today, I haven't had any problems with flash, and then, this morning, I turned on my computer, went to youtube.com and the page almost immediately froze. A message popped up saying that flash had become unresponsive and asked if I wanted to close it.
It does this on any website that tries to load flash content. I've tried both Chrome and IE. I'm running Win7 Home Premium 64-bit on a Compaq Presario CQ5300Y PC.
Everything is completely up to date.
UPDATE:
Last night I ran a virus scan. 3 viruses were found so I quarantined them. I turned off my computer for a couple of minutes and when I turned it back on, everything had been fixed. Not only is flash working again, a problem I was having with Skype is also fixed. So if anyone else is having this problem you might want to do a virus scan.
Message was edited by: cattcali209

Why does Adobe Flash player crash so much?

This is not the first version of FireFox that Adobe Flash player crashes on. It happens 2, sometimes 3 times a day, my browser locks up for 45 seconds or so then I see the "Adobe Flash Player has crashed" yet again.
I've read the forums, tried suggestions but it continues to crash.
I want to keep using Firefox, but I'll have to switch to chrome and just use firefox for the better firebug.
I'm sure this is adobes issue and not firefox, but there's not much I can do.

Try to disable the hardware acceleration in the Flash Player.
See:
* https://support.mozilla.com/kb/Cannot+view+full+screen+Flash+videos
* http://www.youtube.com/swf_test.html (right-click the player: Settings)
Flash "Display settings" window:
* http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html
* http://kb2.adobe.com/cps/839/cpsid_83952.html
* http://kb2.adobe.com/cps/409/kb409116.html

Adobe Shockwave Player 12.1 and forced reboot

Hello I work for a company with 8k computers and we use IEM (IBM Endpoint Manager) distribution tool. We started Adobe product patching in January and we encountered unexpected forced reboot on some Windows 8 computers. IEM creates installation scripts automatically and I have noticed that there are two installation files: sw_lic_full_installer.exe and sw_lic_slim_installer.exe. I have performed some test with both packages and on one PC where I tried sw_lic_slim_installer.exe the FORCED REBOOT occurred. I have checked event viewer logs and found the following lines:
Windows Installer installed the product. Product Name: swMSM. Product Version 12.0.0.1. Product Language: 1033. Manufacturer: Adobe Systems, Inc. installation success or error status:0
Windows Installer requires a system restart. Product Name: swMSM. Product Version 12.0.0.1. Product Language: 1033. Manufacturer: Adobe Systems, Inc. installation success or error status:0
Ending a Windows Installer transaction: C:\windows\SysWOW64\Adobe\Schockwave 12\swMSM.msi. Client Process Id: 220.
The Windows Installer initiated a system restart to complete system restart to complete or continue the configuration of "swMSM".
Could you please explain me when Adobe Shockwave Player updates force a reboot? Unfortunately all updates are packed in exe files so I don't know any way how to suppress the reboot.
Additionally after the installation of the patch we see 2 entries in the control panel:
Adobe Shockwave Player 12.0
Adobe Shockwave Player 12.1
Can you tell me how to get rid of the Adobe Shockwave Player 12.0 entry? Thanks in advance!

I had the same problem on an iMac but managed to download and install shockwave 11, see Adobe - Webplayer
There appeared a notice for incompatibility, but was able to continue installation. Apps (not requiring sw 12) did run after.

Adobe Flash player crashes constantly

Adobe Flash player crashes in all browsers. I have tried disabling hardware acceleration, expanding memory storage, downloading older versions etc, etc. I have tried IE10, Firefox 17, Chrome, Avant, and Safari, all with the same issues. I am running an I3 processor at 2.93ghz on an ASUS motherboard, 16gig of RAM, 2gig NVidia graphics card. Any ideas?
Sorry should add that I'm running Windows 8 Pro

Usually a complete fresh install resolves this.
Download the following files by right clicking and selecting "Save Link as"
Flash Player Uninstaller
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)
Save ALL files to your Downloads folder - DO NOT RUN anything yet.
Reboot your system.
BEFORE opening anything else, go to your Downloads folder and run the UNINSTALLER to remove all instances of Flash Player.
Next, run the ActiveX Installer.
Lastly, run the Installer for other browsers.
Once Flash Player is installed go to: http://www.adobe.com/shockwave/download/alternates/#sp
Download BOTH files, the one on the right FIRST by right clicking and selecting "Save target as"... the other by clicking and following the steps to dwonload the ActiveX installer.

Why is my shockwave player crashing and how will it be fixed?

I just recently encountered this kind of problem, i never had much of a problem with adobe plug-ins except for this one. I use three internet browsers safari chrome and explorer. And all say the shockwave player crashes, why? When I want to watch a vid online at lets say devour or youtube, I cant watch it coz its non responsive, when I try playing games online as well. and even the ads in the yahoo mail.. How will this be fixed?
HELP would be greatly appreciated..thank you.

AFAIK Youtube only requires Flash Player, not Shockwave Player.

Firefox Plugins lists Shockwave Flash 12.0.0.70 but Adobe lists this as Adobe Flash Player, and Version 12.0.9.149 as Adobe Shockwave Player, so wtf is going on

Flash causes us all immense confusion, and Firefox is adding to the problem.
My Firefox Add-ons page lists (under Plugins -- isn't there a difference?) that I have:
Shockwave Flash 12.0.0.70 which is set to "Always Activate".
Adobe websites list:
Adobe Flash Player 12.0.0.70
Adobe Shockwave Player 12.0.9.149
-- so what on earth is the Firefox-listed "Shockwave Flash"?
This simply adds to the utter confusion already surrounding Flash Player -- which I cannot find anywhere amongst my Programs -- but which I can find under "Uninstall or change a Program" where it is listed as "Adobe Flash Player 12 Plugin".
There is also the thorny issue of FlashPlayer vs. FlashPlayerDownloader......
I need a flash of inspiration to get me out of shock -- I'm not waving, I'm drowning!

In the internals of the plugin it is still referenced as Shockwave Flash. That hasn't changed as it would break websites that check for a specific plugin name. You can see that on the about:plugins page and in the properties of the Flash plugins file.
You can open the Web Console (Firefox/Tools > Web Developer) and paste this JavaScript code in the command line to see how the Adobe Flash Player plugin identifies itself:
<pre><nowiki>console.log(navigator.plugins["Shockwave Flash"].name);
console.log(navigator.plugins["Shockwave Flash"].description);
</nowiki></pre>
*https://developer.mozilla.org/Tools/Web_Console
On disk you will also see Macromedia for folder names used by the plugin.
*32 bit Windows: C:\Windows\System32\Macromed\Flash\
*64 bit Windows: C:\Windows\SysWOW64\Macromed\Flash\
* C:\Users\<user>\AppData\Roaming\Macromedia\Flash Player\

Adobe Flash Player crashes on Firefox (NetSteam, Stratus)

Flash Player version: 11,8,800,97 (last)
OS: Windows 7
Browser: Mozilla Firefox 22.0 (last)
Problem: Adobe Flash Player crashes on Firefox, when runnig project with such elements like NetSteam, Stratus.
When problem happen: Only when some streamed data is incoming, after random time. Time before crash can be 4 minutes, it also can be 2 minutes. Memory leaks or disk space usage didn't change and don't seem to be a reason. Problem happen when I was testing my voice chat together with few people. At one moment it crashed at few computers at the same time (which were using Firefox). Then we had luck with repeating this problem several times - simply by asking one of us to play any music into Microphone. Then Firefox Flash Player always crashing.
Here you can see repeating of problem: http://youtu.be/BdkoQxloyDA
It also show that it does not crashes if nobody is sending audio stream in created group, but it does when somebody is sending audio stream. In that video I'm repeating problem by myself, with help of one computer and 2 tabs of Flash Player. First is running in Chrome, second in Firefox. Player in Chrome is used to send system sound from speakers to peer group. Player in Firefox is listening and playing everything he hears (this is why I set it's volume to near 1).
Here is .swf :
http://www.plazmaburst2.com/vchat/vchat.swf?1375377116&l=ANY_LOGIN_NAME&g=b1a2e6f17f339b63 6382b2d6cccadb21
It's very simplified voice chat which only displays streams which are being heared. It's adding " is talking" when stream is sending data. "g" parameter is a group name, I think you can choose any, but tests were made with this one.
Hope it helps. If you will need .fla file - just tell me.

Your issue is distinct from the original poster's issue about a crash on Mac. I've branched this out to a new thread so that we're not confusing everyone.
Firefox on Win8 isn't very stable. We're collaborating with Mozilla on improvements, and my test results with the daily development builds are really promising, but it will be a few more weeks before they actually make it to production releases.
In the meantime, you're way better off using IE or Chrome.

How come adobe flash player crashes whenever it is attempted to be installed as a plugin?

how come adobe flash player crashes whenever it is attempted to be installed as a plugin?

There are some compatibility issues between the latest Flash player and some Firefox add-ons or settings. Could you see whether anything in these articles helps:
* [[Flash 11.3 crashes]]
* [[Flash 11.3 doesn't load video in Firefox]]

Adobe Shockwave Player version 11.5.0.595

Install Adobe Shockwave Player
Adobe Shockwave Player version 11.5.0.595
Windows | English | 3.33 MB
http://sdc.shockwave.com/shockwave/download/download.cgi

Try this
download http://fpdownload.macromedia.com/get/shockwave/default/english/win95nt/latest/Shockwave_In staller_Slim.exe (save to disk);
close all browser windows, then run the downloaded installer.
P.S. The Shockwave Player forum is here http://forums.adobe.com/community/webplayers/webplayers_shockwave

How to completly uninstall Adobe Shockwave Player on Mac manually??

I installed adobe shockwave player 11.6.8 and uninstalled the same using uninstaller and then i installed 11.6.5, when i tried to get the version its still displaying 11.6.8 on the path `/Library/Internet Plug-Ins/DirectorShockwave.plugin`. Pls suggest how to get the correct verison of shockwave installed. Also suggest do i need to delete some shockwave cookies, if yes pls suggest the path. am using applescript to get the version
tell application "System Events"
    try
        set flashPlayerVersion to short version of disk item "/Library/Internet Plug-Ins/DirectorShockwave.plugin"
    on error
        return false
    end try
end tell

Plug-ins need to be enabled in a new Mac.
    Enable Plug-ins
    Safari > Preferences > Security
    Internet Plug-ins > "Allow all other plug-ins
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Best.

Adobe shockwave player crashing or hanging continually

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