Adobe shockwave player error

Hi - I'm trying to use a virtual garden utility on a website http://www.bbc.co.uk/gardening/design/ but when I launch it I get an error saying I dont have the right adobe shockwave xtra .....
I've followed the links, uninstalled and reinstalled and rebooted and cleared the cache and reset safari.. stilll same prob, and in firefox too
help!!

Thunderbird does not play video and has nothing to do with how well Adobe products work. You might check with Adobe on fixing their software.

Similar Messages

  • Cant see video - Error msg: Adobe Shockwave Player crashed

    I'm using Mozilla Thunderbird on win 7 professional. It's been working fine up to 3 days ago. Now I get a message (on video sources) that Adobe Shockwave Player has crashed & am unable to view the video. I've un-installed shockwave & re-installed it to no avail. I also tried to go back to a sys restore point but only got 2 recent dates rather that a list of calender. I tried both dates & still not fixed.

    Thunderbird does not play video and has nothing to do with how well Adobe products work. You might check with Adobe on fixing their software.

  • How to completly uninstall Adobe Shockwave Player on Mac manually??

    I installed adobe shockwave player 11.6.8 and uninstalled the same using uninstaller and then i installed 11.6.5, when i tried to get the version its still displaying 11.6.8 on the path `/Library/Internet Plug-Ins/DirectorShockwave.plugin`. Pls suggest how to get the correct verison of shockwave installed. Also suggest do i need to delete some shockwave cookies, if yes pls suggest the path. am using applescript to get the version
    tell application "System Events"
        try
            set flashPlayerVersion to short version of disk item "/Library/Internet Plug-Ins/DirectorShockwave.plugin"
        on error
            return false
        end try
    end tell

    Plug-ins need to be enabled in a new Mac.
        Enable Plug-ins
        Safari > Preferences > Security
        Internet Plug-ins >  "Allow all other plug-ins
    A new Mac comes with 90 days of free tech support from AppleCare.
    AppleCare: 1-800-275-2273
    Best.

  • Adobe Shockwave Player download catch 22

    When I try to download the newest version of Adobe Shockwave Player (from Adobe - Adobe Shockwave Player) it doesn't work. After clicking the 'download' button, I get this error: "This page contains a new Shockwave format movie that the current Shockwave plug-in cannot handle. Would you like to download the newer version of the plug-in?" with the options "Yes" or "No". If I click yes, it sends me back to the last page I was on, creating a catch 22. To download Shockwave, I need Shockwave. If I choose no, it does nothing and only shows me another Adobe product. Is there a download link that does not require me to use Shockwave before downloading and installing it?
    Thanks in advance for your help!
    - Kaitlyn

    Nevermind, it works now. I uninstalled my current version and installed the newest version and it works now. Problem solved!

  • Adobe Shockwave Player 12.1 and forced reboot

    Hello I work for a company with 8k computers and we use IEM (IBM Endpoint Manager) distribution tool. We started Adobe product patching in January and we encountered unexpected forced reboot on some Windows 8 computers. IEM creates installation scripts automatically and I have noticed that there are two installation files: sw_lic_full_installer.exe  and sw_lic_slim_installer.exe. I have performed some test with both packages and on one PC where I tried sw_lic_slim_installer.exe the FORCED REBOOT occurred. I have checked event viewer logs and found the following lines:
    Windows Installer installed the product. Product Name: swMSM. Product Version 12.0.0.1. Product Language: 1033. Manufacturer: Adobe Systems, Inc. installation success or error status:0
    Windows Installer requires a system restart. Product Name: swMSM. Product Version 12.0.0.1. Product Language: 1033. Manufacturer: Adobe Systems, Inc. installation success or error status:0
    Ending a Windows Installer transaction: C:\windows\SysWOW64\Adobe\Schockwave 12\swMSM.msi. Client Process Id: 220.
    The Windows Installer initiated a system restart to complete system restart to complete or continue the configuration of "swMSM".
    Could you please explain me when Adobe Shockwave Player updates force a reboot? Unfortunately all updates are packed in exe files so I don't know any way how to suppress the reboot.
    Additionally after the installation of the patch we see 2 entries in the control panel:
    Adobe Shockwave Player 12.0
    Adobe Shockwave Player 12.1
    Can you tell me how to get rid of the Adobe Shockwave Player 12.0 entry?  Thanks in advance!

    I had the same problem on an iMac but managed to download and install shockwave 11, see Adobe - Webplayer
    There appeared a notice for incompatibility, but was able to continue installation. Apps (not requiring sw 12) did run after.

  • Installation Failed, w/Adobe Shockwave Player 12.0

    (Pleases see the Subject, "Installation Failed, w/Adobe Shockwave Player 12.0".  Besides this I see, "There were errors with the installation.  You may want to try installing it Again."  [ & Again & Again … ! ]
    I use an iMac, with System X v10.8.3.  It has a 2.5 GHz Intel Core i5 Processor _&_ 4 GigaBytes of RAM.
    (Really. my iMac is from mid-2011.)
    What is happening with Adobe Shockwave Player 12.0?  Thanks at giving any help you can.  :-)

    are you sure you want the shockwave player and not the flash player?
    http://helpx.adobe.com/shockwave/kb/shockwave-player-faq.html

  • Issues deploying Adobe Shockwave.msi - error 0x643(1603)

    Hi
    I am trying to deploy Adobe Shockwave msi 12.1.1.151 package in SCCM 2012 R2 with following command on x64 bit machines
    Command- msiexec /i "sw_lic_full_installer.msi" /qn
    I can install package manually on command prompt using same command
    but sccm deployment failed with error 0x643(1603)
    Software Center shows Post due - will be retired status
    I can seeprogram files downloaded in ccmcache
    I have checked appdiscovery.log and found following multiple times
    I review Technet but none of solutions worked for me, alredy spent lot of time to figure out but same results
     Performing detection of app deployment type Adobe Shockwave Player 12.1 - Windows Installer (*.msi file)(ScopeId_9DAA34A9-2E47-4FEB-8AE5-E726691FA2FD/DeploymentType_dc87d32a-64bc-4948-b438-1d2b41666d37, revision 6) for system.
    +++ Application not discovered. [AppDT Id: ScopeId_9DAA34A9-2E47-4FEB-8AE5-E726691FA2FD/DeploymentType_dc87d32a-64bc-4948-b438-1d2b41666d37, Revision: 6]
    +++ Did not detect app deployment type Adobe Shockwave Player 12.1 - Windows Installer (*.msi file)(ScopeId_9DAA34A9-2E47-4FEB-8AE5-E726691FA2FD/DeploymentType_dc87d32a-64bc-4948-b438-1d2b41666d37, revision 8) for system.
    AppEnforce.log
    +++ Application not discovered. [AppDT Id: ScopeId_9DAA34A9-2E47-4FEB-8AE5-E726691FA2FD/DeploymentType_dc87d32a-64bc-4948-b438-1d2b41666d37, Revision: 8]
    AppEnforce 29/10/2014 6:46:19 PM
    1580 (0x062C)
        App enforcement environment: 
    Context: Machine
    Command line: msiexec /i "sw_lic_full_installer.msi" /qn
    Allow user interaction: No
    UI mode: 0
    User token: null
    Session Id: 4294967295
    Content path: C:\Windows\ccmcache\7e
    Working directory:
    AppEnforce 29/10/2014 6:46:19 PM
    1580 (0x062C)
        Prepared working directory: C:\Windows\ccmcache\7e
    AppEnforce 29/10/2014 6:46:19 PM
    1580 (0x062C)
    Found executable file msiexec with complete path C:\Windows\system32\msiexec.exe
    AppEnforce 29/10/2014 6:46:19 PM
    1580 (0x062C)
        Prepared command line: "C:\Windows\system32\msiexec.exe" /i "sw_lic_full_installer.msi" /qn /qn
    AppEnforce 29/10/2014 6:46:19 PM
    1580 (0x062C)
    Valid MSI Package path = C:\Windows\ccmcache\7e\sw_lic_full_installer.msi
    AppEnforce 29/10/2014 6:46:19 PM
    1580 (0x062C)
        Advertising MSI package [C:\Windows\ccmcache\7e\sw_lic_full_installer.msi] to the system.
    AppEnforce 29/10/2014 6:46:19 PM
    1580 (0x062C)
        Executing Command line: "C:\Windows\system32\msiexec.exe" /i "sw_lic_full_installer.msi" /qn /qn with system context
    AppEnforce 29/10/2014 6:46:19 PM
    1580 (0x062C)
        Working directory C:\Windows\ccmcache\7e
    AppEnforce 29/10/2014 6:46:19 PM
    1580 (0x062C)
        Post install behavior is BasedOnExitCode
    AppEnforce 29/10/2014 6:46:19 PM
    1580 (0x062C)
        Waiting for process 4408 to finish.  Timeout = 20 minutes.
    AppEnforce 29/10/2014 6:46:19 PM
    1580 (0x062C)
        Process 4408 terminated with exitcode: 1603
    AppEnforce 29/10/2014 6:46:21 PM
    1580 (0x062C)
        Looking for exit code 1603 in exit codes table...
    AppEnforce 29/10/2014 6:46:21 PM
    1580 (0x062C)
        Unmatched exit code (1603) is considered an execution failure.
    AppEnforce 29/10/2014 6:46:21 PM
    1580 (0x062C)
    I would really appreciate suggestions and help
    Thanks
    RJ
    RJ09

    Seems to work fine for me.
    I would delete the application from configuration manager and start again, it takes 2 seconds to add the app in.
    Create Application:
    Type - Windows installer.
    Location - Browse to the UNC path of the msi via it's share.
    Next
    Next
    Name - Use default - Adobe Shockwave Player 12.1
    Leave the default command line as it is : msiexec /i "sw_lic_full_installer.msi" /q
    Install behaviour - install for system
    Next
    Close
    It will automatically create the detection method for you.
    Deploy content to the distribution pionts
    Deploy to test machine.

  • I was trying to load an online game, and it said "Shockwave Player Error-to view movie, please switch to 32-bit mode." IT WOULDN'T WORK WHEN I TRIED IT! WHAT SHOULD I DO!  PLEASE HELP SOON!

    I was trying to load an online game, and it said "Shockwave Player Error-to view movie, please switch to 32-bit mode." IT WOULDN'T WORK WHEN I TRIED IT! WHAT SHOULD I DO!  PLEASE HELP SOON!

    Update your Flash from Adobe's website.   If that doesn't work, tell the webmaster they aren't using a portable version of Flash that is as compatible with as many browsers as possible.
    Please don't use all uppercase.  In internet etiquette it means you are shouting.

  • Safari Update-Privacy-Shockwave Player Error

    Did some software updates yesterday evening, one of them being a Safari update.
    After the updates were completed, did a "re-start" and eveything seemed fine.
    Noticed a few enhancements to Safari (v 5.1) but one thing I do find now is if I click on Safari/Preferences/Privacy a "Shockwave Player Error" message appears. Huh? I'm not trying to view/watch a movie.
    I tried what it said about switching to 32-bit but the error still exisits.
    Also the "remove cookies" is gone from the option list.
    Anyone have a fix for this error?
    Thanks!

    I was having the same problem—not just in the Preferences, but in practically every page I visited.
    I updated my Shockwave Player to the 64 bit version, and that seems to have done the trick.
    http://get.adobe.com/shockwave/otherversions/
    Note: I'm still running Snow Leopard; haven't upgraded to Lion yet.
    Also, I have an iMac, not a MacBook Pro, though I don't see why that should matter.
    Hope that helps.
    David

  • Firefox Plugins lists Shockwave Flash 12.0.0.70 but Adobe lists this as Adobe Flash Player, and Version 12.0.9.149 as Adobe Shockwave Player, so wtf is going on

    Flash causes us all immense confusion, and Firefox is adding to the problem.
    My Firefox Add-ons page lists (under Plugins -- isn't there a difference?) that I have:
    Shockwave Flash 12.0.0.70 which is set to "Always Activate".
    Adobe websites list:
    Adobe Flash Player 12.0.0.70
    Adobe Shockwave Player 12.0.9.149
    -- so what on earth is the Firefox-listed "Shockwave Flash"?
    This simply adds to the utter confusion already surrounding Flash Player -- which I cannot find anywhere amongst my Programs -- but which I can find under "Uninstall or change a Program" where it is listed as "Adobe Flash Player 12 Plugin".
    There is also the thorny issue of FlashPlayer vs. FlashPlayerDownloader......
    I need a flash of inspiration to get me out of shock -- I'm not waving, I'm drowning!

    In the internals of the plugin it is still referenced as Shockwave Flash. That hasn't changed as it would break websites that check for a specific plugin name. You can see that on the about:plugins page and in the properties of the Flash plugins file.
    You can open the Web Console (Firefox/Tools > Web Developer) and paste this JavaScript code in the command line to see how the Adobe Flash Player plugin identifies itself:
    <pre><nowiki>console.log(navigator.plugins["Shockwave Flash"].name);
    console.log(navigator.plugins["Shockwave Flash"].description);
    </nowiki></pre>
    *https://developer.mozilla.org/Tools/Web_Console
    On disk you will also see Macromedia for folder names used by the plugin.
    *32 bit Windows: C:\Windows\System32\Macromed\Flash\
    *64 bit Windows: C:\Windows\SysWOW64\Macromed\Flash\
    * C:\Users\&lt;user&gt;\AppData\Roaming\Macromedia\Flash Player\

  • How can I get rid of Shockwave Player Error message? I'm not trying to play anything, but it pops up whenever I reset my Safari.

    I keep getting a message on my Mac saying:
    Shockwave Player Error
    To view the movie, open your browser in the 32-bit mode.
    1) In Safari, select applications/safari in the Finder and click more info
    2) Ensure that Open in 32-bit mode is selected
    3) Re-launch the browser.
    I did this, and selected the open in 32-bit mode but it's still giving me this message.
    Interestingly, it does this every time I reset my Safari (which I do upon closing Safari), UNLESS I unclick the "Remove all website data" item box - then I don't get this weird shockwave player error message.
    I would like to know either how to get rid of the error message (stop it from popping up) or how to download/install shockwave in case I need it.

    I am having this issue whenever I go to Safari privacy preferences tab it pops up this same error window repeatedly, over and over, even if I don't acknowledge the first one... it just keeps adding the error window one on top of the other. (a little offset like opening multiple browser windows).
    If I switch to a different application it may even keep popping them up keeping them on top all the time.
    I navigated to Library/Internet Plug-ins and there was nothing in it.

  • Adobe Shockwave Player version 11.5.0.595

    Install Adobe Shockwave Player
    Adobe Shockwave Player version 11.5.0.595
    Windows | English | 3.33 MB
    http://sdc.shockwave.com/shockwave/download/download.cgi

    Try this
    download http://fpdownload.macromedia.com/get/shockwave/default/english/win95nt/latest/Shockwave_In staller_Slim.exe (save to disk);
    close all browser windows, then run the downloaded installer.
    P.S. The Shockwave Player forum is here http://forums.adobe.com/community/webplayers/webplayers_shockwave

  • Uninstall Adobe Shockwave Player 11.0

    While upgrading from Windows Vista - Windows 7, I run windows7 upgrade advisor to check the compatibility as suggested by Microsoft. The report shows following issue.
    Adobe Shockwave Player
    version 11.0
    Adobe Systems, Inc.
    Update available
    We don't have compatibility information about this version of the program.
    Get an update to a compatible version http://get.adobe.com/shockwave/
    I updated the latest version from the above link suggest by Advisor, but still the same issue was showing. Closing looking the latest version of Adobe Shockwave Player is 11.5 and the issue was showing for version 11.0. Looking further, for all the programs installed in Control Panel - Programs, I found my system have both Adobe Shockwave player (11.0 & 11.5). When I use Shockwave Player Uninstaller (sw_uninstaller.exe) this uninstall only new version (11.5) and old version remains without logo.
    Please help to uninstall Adobe Shockwave Player version 11.0.

    Should have looked through this forum a little closer:
    http://forums.adobe.com/thread/560708?tstart=0
    I used the installation program for ShockWave 11.0 with the uninstall switch and this did uninstall it.
    Since I am using an SCCM package to deploy the uninstall of SW 11.0 and the install of SW 11.5.6.606,
    I used this line in my Installer package:
    Execute msiexec /uninstall "Path\SWInstallFileName.msi" /quiet (Wait)
    I had to rename the SW 11.0 installation filename since it was the same as the SW 11.5.6.606 installation filename
    and I needed to use both .MSIs in my package.
    This does not explain why the sw_uninstaller.exe provided by Adobe is not working though.
    It would be nice to have an explanation and get this problem corrected so we can use sw_uninstaller.exe.

  • Where do you download archive verison of Adobe Shockwave Player 11.6

    Where do you download archive verison of Adobe Shockwave Player 11.6 version 11.6.5.635  I can find the adobe reader archive downloads but can source the area to download shock wave!
    Thank you

    The only archived Shockwave Player versions I found is 7 and 8 at http://helpx.adobe.com/shockwave/kb/stand-alone-installers-shockwave-player.html
    You may need to go to a 3rd-party site like http://www.oldapps.com/shockwave.php

  • Adobe shockwave player crashing or hanging continually

    Adobe shockwave player is always crashing when viewing random things. I have tried to update it. But I have the most current copy. I'm running the Firefox 25 and these are the most recent crash reports.
    903013f1-4227-4259-96f2-fedaf9fde83a 11/4/2013 5:16 PM
    66f8a9dd-4775-43af-883a-e6d787bbb0e8 11/4/2013 5:00 PM
    bc4091a7-caac-4880-9e12-d2993cada7d8 11/4/2013 4:59 PM
    bp-bffdff93-598c-4df2-99a8-124032131104 11/4/2013 4:59 PM
    915a02eb-638d-4bf3-93be-536f8e78a734 11/4/2013 4:58 PM
    bd66b279-2002-4b09-bec5-4a011d2b022e 11/4/2013 4:58 PM
    b3e5083d-850c-4e8e-a497-6b0c3e3d244d 11/4/2013 1:06 PM
    af240777-05f8-454c-86f5-1d3ab6f89b31 11/4/2013 1:04 PM
    96220ffa-5343-45a2-b771-9cfd0426ab3d 11/4/2013 12:53 PM
    bp-88e020c9-b0c6-46f9-b4c9-0bb502131104 11/4/2013 12:53 PM

    '''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
    ''(If you're not using it, switch to the Default theme.)''
    * On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
    * On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
    * Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
    [[Image:FirefoxSafeMode|width=520]]
    ''Once you get the pop-up, just select "'Start in Safe Mode"''
    [[Image:Safe Mode Fx 15 - Win]]
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    Please report back soon.

Maybe you are looking for