Adobe Sign in required to activate problem

just downloaded Photoshop Elements and installed it. message requiring sign in appears click on sign in button get error message saying either my clock is wrong or i'm not on the internet. checked both everything ok. how do I solve this?

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

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Adobe sign in elements 12

I uninstaled my elements 12 when reinstalled via disk with serial No. it load up when complete I click on the icon and next I get Adobe sign in required this is when I get no further as I keep getting please conected to Internet or a just the clock. Both are okay. My serial No is logged with Adobe with my E mail address

John
Thanks but now back on line just over 2 days trying but in the end all I needed was when sign in windows appeared this time I went to new account type in my E mail address also same as before password and low and behold back in. Hope you get back on also.
Sent from my Samsung Galaxy smartphone.

Sign in required for my Adobe Premiere Elements 12, I purchased this in 2013. It says it will stop in 7 days. Why is this happening? It may happen to my Photoshop Elements 12?

Sign in required for my Adobe Premiere Elements 12, I purchased this in 2013. It says it will stop in 7 days. Why is this happening? It may happen to my Photoshop Elements 12?

You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Adobe ID, and signing-in
3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on.
Click here to get help now Contact Customer Care

Sign in Required CS6 Adobe Photoshop

This has been installed and working since just after CS6 released, now Photoshop won't launch it gives me this "sign in required" screen
the only change to my OSX 10.7.5 system is I ran the recent Adobe updates
i bought CS6 directly from Adobe... i guess i could just click on some suspect mystery SignIn screen... strange

Hi Noel, I guess I have read - and written some of it! Read my last 2 posts to the effect that
1- the foolish notice started popping up WITHOUT the 13.02, 13.03 updates!!
So,
2- I thought it no longer made any difference and perhaps might solve the vexing HDR merge problem I am having if I updated anyway, seeing's how adobe was going to pop up the #$% thing no matter what I did.
I have done so many reinstalls for this and that problem It is amazing my CD is not worn out. I do not mean to sound so dramatic but- after over 10 (since version 5 or 6) years using this app I have had no where near as much trouble as I am having since they introduced CS6 and the cloud. I am keeping my updates and will reneter my serial # over and over and agree to let them look over my shoulder and if they still have not figured it out by the time 30 days are up how to recognize a full license holder from a trial version holder and they still think I have a trial I will deal with whatever nonsence they, then, think they need to add to the list. Pissed off I am. And, now, well vented of speen. aloha, U
Noel Carboni wrote:
I guess you haven't been reading all the threads on the problem very carefully... It's a problem with all the newest updates. Adobe has acknowledged it and will work on it as soon as they get back from their holiday time off.
No workarounds have been found.
There's nothing you can do about it save for uninstalling everything then installing only the 13.0.1 update, avoiding all higher updates.
Other than the uninstall/reinstall choice, you could just leave Photoshop running as much as you can and ignore the dialog as best you can for now.
Maybe Adobe will release another update in early 2013, though I sincerely hope they take whatever time is necessary to get it right this time.
-Noel

Premiere Elements "sign in Required" will not let me enter Adobe ID. Just spins in lower right corner. Says "Please connect to internet and retry."

Premiere Elements "Sign in Required" will not let me enter Adobe ID.
Message "Please connect to the Internet and retry" comes up after loading icon run in lower right corner.
I have new S/N key, have tried reloading program, and have loaded trial on another PC and brought to this PC.

Gobindlakhiani for information on how to resolve the connection error please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

My problem I worked updated iPhone 3 gs (ios4.1) to version (ios6), and when operating the device required to activate the phone and therefore appears to me aftermarket says (IMEI 01 216 300 555 018 3 ) ICCCID unknown.

My problem I worked updated iPhone 3 gs (ios4) to version (ios6), and when operating the device required to activate the phone and therefore appears to me aftermarket says (IMEI 01 216 300 555 018 3 ) ICCCID unknown.
There is no network
I hope that I showed you my problem

That's a critical failure. It can not be fixed. It is usually the result of jailbreaking or hacking the phone to unlock it.

Premiere Elements 12 endless loop of "Sign in Required' popup

I received a license (Volume Licensing serial number) for Adobe Photoshop and installed. Whenever I try to use the editor, I get in an endless loop of "Sign in Required' popup. I sign in with my Adobe ID, and then nothing happens. Chatted with Adobe with no resolution. Our IT folks thought it might be a firewall issue, but it is not. Been struggling with this for over a month, and need to use the product.
Any ideas on how to resolve this?
Thanks.
Liz

Liz
Had lots of problems with Premiere Elements 12/12.1 and Sign In after an uninstall reinstall.
See if any of what worked for me works for you also.
http://www.atr935.blogspot.com/2014/04/pe12-sign-in-failure-connect-to.html
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
We will be watching for your results.
ATR
Add On...did everyone so far go through looking at the problem with and without the antivirus as well as firewall(s) disabled?

Photoshop CC opens Application Manager, says "Sign in Required", not working. Help?

Photoshop CC today opens Adobe Application Manager, says "Sign in Required", but with correct info gives error message. Also, CC desktop not working. I haven't had any problem in the previous two months. I also was just build two weeks ago, and had to update my billing information. I tried online chat, after 30 minutes of typing, I've been disconnected twice. The funny thing is, Photoshop CC does open, and it works fine. However this message is irritating concerning. I'm on a Mac running the latest operating system and hardware.

Please Update CC App from following link:
http://www.adobe.com/appsmanager/index.html and then try signing in.
Do let us know if it works for you.
Regards
Pragya

"Sign in Required" Loop

Hi!
I stopped my subscription of my Creative Cloud and started it again a few days later, because of the new price for educational people. After that, I can not use Photoshop, Illustrator, etc. because I get an "Sign In Required" Loop. Every time I want to start Photoshop the window opens and wants me to sign in. I click "Sign In", it says "Thank You" and I continue and the window appears again. I already tried the "(Not your Adobe ID?)" link and it didn't help.
Is there any solution or has anyone the same problem?

I had a similar problem. Every time I opened a CC App, I was asked to sign in. I followed instructions on several forums, but nothing worked.
Yesterday I got in touch with Adobe Help and together we spent over two hours trying to resolve the problem. I have to say Khongyairong (the guy I was dealing with) was very helpful but we ran out of time as I had to go out.
Today, I decided to remove every single trace of Adobe from my Mac. I followed these steps and all now works as it should!
Please note the order – uninstall apps first, then run cleaner, then manually remove any left over files.
Warning: You will delete all Adobe files from your computer. If you are using any Adobe products other than Creative Cloud please make sure you check every file before deleting it – if it's not related to CC don't delete it! You might want to make a snapshot of your system that you can restore to before doing this. If there is more than 1 user on the Mac make sure they don't have Adobe products that could be effected by the following process.
Use the Uninstallers for each App you have (uninstallers can be found in Applications/Adobe *App Name*/Uninstall Adobe *App Name*
Check Applications/Utilities for any other Adobe Uninstallers and run them
Use Creative Cloud Cleaner to remove everything else (I was given the download from Khongyairong so don't have the link)
Select 'All' from the dropdown menu, top-right.
Click 'Clean All'
At this point I restarted my Mac but it may not be necessary.
Go to /Library/Application Support and delete the entire Adobe folder (I also deleted the Macromedia folder too, but I think this is just for Flash Player)
Go to /Library/Caches and delete all folders and files with 'Adobe' in the name
Go to (User) ~/LibraryApplication Support and delete the entire Adobe folder
Go to /Users/Shared/Library/Application Support and delete the entire Adobe folder (if you have more than one user set up make sure they are not using Adobe products that will not function correctly if you delete this folder)
At this point I searched my entire computer for any other files or folders with Adobe in the name and deleted them
There was also a Photoshop folder in one of the Librarys (can't remember which but check in both) I deleted that too
I emptied the trash and restarted here and would recommend the same
At this point I could have started installing the software again, but I took some extra steps which involved 3rd party software. I use Onyx which is a very good tool to clean up OS X system. You can use this or something similar to do the following:
Reset home folder permissions and ACLs
Clear system and user caches
During the Onyx processes I was promted to restart my Mac a couple of times. Once all that was completed my Mac was booting up a fraction quicker than before (which was a nice bonus).
Fresh installs
I then went to creative.adobe.com, signed in and downladed Creative Cloud Desktop App – nothing else.
I installed CC desktop, signed in and initially downloaded 1 app (in my case Photoshop), opened it and waited... no window requesting sign in!!!!
I double checked, by quiting and reopening Photoshop – all seemed good!
I was then able to install other CC Apps (one by one just be sure) from the Creative Cloud App and every one of them works withut being promted to sign in!
Hope this works for you, I've seen this issue a lot and was very happy to have a solution to share it with others!

Photoshop Elements 13 / CD Installation / Sign In Required

I purchased Photoshop Elements 13 and to date I have spent an extensive amount of time trying to launch the software on a brand new Windows 7 64 bit computer. My chat case number is 186410119. The chat tech unsuccessfully tried to Adobe Connect to his machine. The Internet Options settings are correct in IE. The firewall was turned off and the A/V software was uninstalled. It ended up that the tech had me activate the Administrator profile. The software does launch in the Admin profile, but that is of no use to me, since the software will still not launch in my father's profile, which is, of course, an admin account.
Every time I start the software I get the "Sign-In Required" prompt. I click the sign in button and then the wheel spins for a while and then get the message that the computer is not connected to the internet.
I don't want to spend any more time with a chat tech. I would much prefer that an experienced tech address this issue via the forum.
Regards,
Richard

Hi richard,
Please go through the article Sign in, activation, or connection errors | CS5.5 and later and check if this helps.
Do let me know if you need any other assistance.
Thanks,
Swapnil

I have the CC Photography subscription. The last several days, every time I bring up Photoshop, I get a window stating "Sign In Required" and "Terms and Conditions for Trial Software". Why? This is not trial software.

I have the CC Photography subscription. The last several days, every time I bring up Photoshop, I get a window stating "Sign In Required" and "Terms and Conditions for Trial Software". Why? This is not trial software.

Asked to sign in after paying may help
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
or
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Package created with Creative Cloud Packager and volume licensing key- sign in required

Hello, we have used Creative Cloud Packager and volume licensing key to create Adobe Photoshop CC v.6 and other apps packages, tested before deployment. Deployed the image on iMAC computers, users are getting Sign in Required/ registration details message. Tried to use AAMEE to create serialization file, but it does not recogise packages created by Creative Cloud Packager. appreciate any advice. thank you.
Svetlana

HI Abhijit,
All our students have network home folders, the issue is that some students can open Photoshop and it will be activated, other students will be prompted to activate PHotoshop when they try to open it. We have tried to delete photoshop plist and adobe photoshop settings folder from students Library/ Preferences folder but it did not help.
We'll test the APTEE utility tomorrow, I will post the results. Thank you.
Svetlana

Deploying only Acrobat XI Pro CC package w/ Enterprise Serial # - Still getting "Sign In Required"

Downloaded Creative Cloud Packager to create a serialized package of only Acrobat XI Pro. I further customize the deployment via Adobe Customization Wizard XI, but did not re-enter the serial number (as suggested). I am able to deploy from the Exceptions folder with the following cmd, msiexec /i "%inst%AcroPro.msi" PATCH="%inst%Updates\AcrobatUpd11006.msp" TRANSFORMS="%inst%Transforms\en_US.mst" /qn. Upon launching Acrobat, I receive the a pop-up message, "Sign In Required. Siging in with an Adobe ID and registering Creative Cloud Membership Enterprise is required within 32767 days otherwise it will stop working." I don't understand why the serial number and Adobe ID I enterred when packaging did not carry over. Any insight would be appreciated.

Downloaded Creative Cloud Packager to create a serialized package of only Acrobat XI Pro. I further customize the deployment via Adobe Customization Wizard XI, but did not re-enter the serial number (as suggested). I am able to deploy from the Exceptions folder with the following cmd, msiexec /i "%inst%AcroPro.msi" PATCH="%inst%Updates\AcrobatUpd11006.msp" TRANSFORMS="%inst%Transforms\en_US.mst" /qn. Upon launching Acrobat, I receive the a pop-up message, "Sign In Required. Siging in with an Adobe ID and registering Creative Cloud Membership Enterprise is required within 32767 days otherwise it will stop working." I don't understand why the serial number and Adobe ID I enterred when packaging did not carry over. Any insight would be appreciated.

Deleting Adobe sign in Photoshop Elements

PSE 13 is requiring I sign in to Adobe every time I start the program. This is really aggravating and an invasion of my privacy. It is none of Adobe's business when I am using the program.

I purchased a retail CD of PSE 13. This was not a download.
    I logged on to my Adobe ID account and PSE 13 is NOT LISTED in my list of programs. However, when I attempted to register it (I couldn't remember if I had previously registered it) by entering the serial number I received message that it (PSE 13) was already registered! There appears to be something wrong with the Adobe registration process and this might be why I keep getting the message to login every time I start PSE. How can this be corrected?
   Also, I noticed that your preceding email has my original Adobe login name - "D Salk". However, when requested to login now, the login entry requires my email address and password. This password is different than the one used with "D Salk". I don't understand what is going on. Over the years I have had to change my password several times because I kept getting messages that my "user name and password did not match". It seemed like I needed different user name and password to login to different parts of the Adobe website, e.g., Adobe Support different from Adobe Forum. I do not like the new format where my full name is associated with my account that is why I originally used D Salk. In the current Adobe ID login process the, "My Account" option does not permit me to change my name. Please advise if there is either some way to delete my full name or, if not, how to DELET ALL ADOBE ACCOUNTS.
     The previous email I sent you showed that the Print Screen of the Login message was attached. Maybe it did not transmit for some reason. I am attaching it to this email again. Check at the end of these emails. That is where the PNG file is currently displayed on my monitor.
From: raushan9108 <[email protected]>
To: Dennis Saulque <[email protected]>
Sent: Wednesday, January 28, 2015 1:35 AM
Subject: Deleting Adobe sign in Photoshop Elements
Deleting Adobe sign in Photoshop Elements created by raushan9108 in Photoshop Elements - View the full discussion
Hi DSalk,
1. The above information is fine about architecture.
2. After downloading application when you install it on your PC then it ask for two options i.e. Run in trial and License this software. It allows you to run application for 30 days in trial mode then it ask to enter serial number. You can license PSE any time if you have serial number. When you enter serial number and register it then your application is serialized.
3. I think, snapshot you didn't attach.
Thanks,
Raushan
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Im trying to update my apps and it wont let me. When i clicked on an app to update it or to download a free app it says "sign in required, tap continue and sign in to view your billing information" when i did it says "you must verify your payment info be

Im trying to update my apps and it wont let me. When i clicked on an app to update it or to download a free app it says "sign in required, tap continue and sign in to view your billing information" when i did it says "you must verify your payment info before you can makes purchases" then "security code is invalid" when the security code is valid. I even switched credit card it keeps saying the same thing....... THIS IS NOT FAIR........ I WANNA UPDATE MY APPS!!!!! Btw idk why did i buy the ipad for, APPLE dont even let you download ADOBE FLASH PLAYER and must of the games required ADOBE FLASH PLAYER to play example: wizard101. Idk what i was thinking...... :(

Why not simply remove yoru payment info by selecting None at top?
APPLE dont even let you download ADOBE FLASH PLAYER
Considering Adobe dont (sic) even make Flash Player for iPads, this seems about right. How can you download something that does not exist?

Adobe Sign in required to activate problem

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