Adobe Software Error message
Hi All
Bit of a strange problem this...
When a user presses Check and Send and then intentionally/accidentally double clicks on a field related to a generic service, some of the populated fields go blank and then the message 'Adobe Software Error' pops up and the form is locked in a cycle which can only be broken by terminating the windows session.
Has anyone else experienced this? Why should the form react to anything apart from the back or send buttons when in this mode?
Regards
Ian
This is now with OSS.
Similar Messages
-
Adobe Air error message when using PSE 10
When I try using the tips in PSE 10 I get an error message from Adobe Air stating that it is damaged. Have tried uninstalling and re-installing, but that hasn't helped. I have windows 7
Okay Jeff, this is as far as I have gotten so far. I'm using Air version 3.2.0.2070. This is the install log.
Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
Commandline is: -silent -eulaAccepted -programMenu AdobeHelp.air
Installed runtime (2.6.0.19120) located at C:\Program Files (x86)\Common Files\Adobe AIR
Invoking Application Installer for combined install
Launching subprocess with commandline C:\Users\Vette\AppData\Local\Temp\AIRD0CE.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Vette\AppData\Local\Temp\AIRD0CE.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///E:/Adobe%20Photoshop%20Elements%2010/ElementsSTIInstaller/payloads/AdobeHelp/Adob eHelp.air
Application Installer begin with version 2.6.0.19140 on Windows 7 x86
Commandline is: -runtime C:\Users\Vette\AppData\Local\Temp\AIRD0CE.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///E:/Adobe%20Photoshop%20Elements%2010/ElementsSTIInstaller/payloads/AdobeHelp/Adob eHelp.air
Installed runtime (2.6.0.19120) located at C:\Program Files (x86)\Common Files\Adobe AIR
Unpackaging file:///E:/Adobe%20Photoshop%20Elements%2010/ElementsSTIInstaller/payloads/AdobeHelp/Adob eHelp.air to C:\Users\Vette\AppData\Local\Temp\flaE4EA.tmp
Application signature verified
Unpackaging/validation complete
No app located for appID 'chc' and pubID '4875E02D9FB21EE389F73B8D1702B320485DF8CE.1'
Converting unpackaged application to a native installation package in C:\Users\Vette\AppData\Local\Temp\fla71A.tmp
Native installation package creation succeeded
Starting silent combined runtime update and app install.
Updating runtime from version 2.6.0.19120 to version 2.6.0.19140.
Installing app chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.23 to C:\Program Files (x86)\Adobe using the source file at file:///E:/Adobe%20Photoshop%20Elements%2010/ElementsSTIInstaller/payloads/AdobeHelp/Adob eHelp.air
Reinstalling C:\Users\Vette\AppData\Local\Temp\AIRD0CE.tmp\setup.msi
Installing msi at C:\Users\Vette\AppData\Local\Temp\fla71A.tmp\setup.msi with guid {BD7F1DA3-5EA0-65F8-52B0-5E103FDC045A}
Application Installer end with exit code 0
Subprocess app installer succeeded
Runtime Installer end with exit code 0
Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
Commandline is: -silent "E:\Adobe Photoshop Elements 10\AdobePhotoshopDotcomInspirationBrowser.air"
Installed runtime (2.6.0.19140) located at C:\Program Files (x86)\Common Files\Adobe AIR
Invoking Application Installer for combined install
Launching subprocess with commandline C:\Users\Vette\AppData\Local\Temp\AIR4EA4.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Vette\AppData\Local\Temp\AIR4EA4.tmp -silent -withRuntime -url file:///E:/Adobe%20Photoshop%20Elements%2010/AdobePhotoshopDotcomInspirationBrowser.air
Application Installer begin with version 2.6.0.19140 on Windows 7 x86
Commandline is: -runtime C:\Users\Vette\AppData\Local\Temp\AIR4EA4.tmp -silent -withRuntime -url file:///E:/Adobe%20Photoshop%20Elements%2010/AdobePhotoshopDotcomInspirationBrowser.air
Installed runtime (2.6.0.19140) located at C:\Program Files (x86)\Common Files\Adobe AIR
Unpackaging file:///E:/Adobe%20Photoshop%20Elements%2010/AdobePhotoshopDotcomInspirationBrowser.air to C:\Users\Vette\AppData\Local\Temp\fla634C.tmp
Application signature verified
Unpackaging/validation complete
No app located for appID 'PhotoshopdotcomInspirationBrowser' and pubID '4C35C4D325D350FE0114230CBADCA2DDD0AC8D25.1'
Converting unpackaged application to a native installation package in C:\Users\Vette\AppData\Local\Temp\fla7325.tmp
Native installation package creation succeeded
Starting silent app installation to C:\Program Files (x86)\Adobe. Installing app PhotoshopdotcomInspirationBrowser.4C35C4D325D350FE0114230CBADCA2DDD0AC8D25.1 version 3.07 using the source file at file:///E:/Adobe%20Photoshop%20Elements%2010/AdobePhotoshopDotcomInspirationBrowser.air
Installing msi at C:\Users\Vette\AppData\Local\Temp\fla7325.tmp\setup.msi with guid {4C184855-B85A-6873-C642-60A58682E721}
Application Installer end with exit code 0
Subprocess app installer succeeded
Runtime Installer end with exit code 0
Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
Runtime Installer begin with version 2.6.0.19140 on Windows 7 x86
Commandline is: -updatecheck
Installed runtime (2.6.0.19140) located at C:\Program Files (x86)\Common Files\Adobe AIR
Performing pingback request
Pingback request completed with HTTP status 200
Starting runtime background update check
Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.6.0.19140/update
Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/2.6.0.19140/update to C:\Users\Vette\AppData\Roaming\Adobe\AIR\Updater\Background
Unpackaging complete
Download success
Runtime updated downloaded
User has selected immediate install of the update
Starting runtime background update installation
Launching subprocess with commandline C:\Users\Vette\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update
Runtime updater successfully launched
Runtime Installer end with exit code 0
Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
Commandline is: -update
Installed runtime (2.6.0.19140) located at C:\Program Files (x86)\Common Files\Adobe AIR
Relaunching with elevation
Launching subprocess with commandline c:\users\vette\appdata\local\temp\airafa3.tmp\adobe air installer.exe -ei
Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
Commandline is: -stdio
.\pipe\AIR_704_0 -ei
Installed runtime (2.6.0.19140) located at C:\Program Files (x86)\Common Files\Adobe AIR
Starting silent runtime update. Updating runtime from version 2.6.0.19140 to version 3.1.0.4880
Installing msi at c:\users\vette\appdata\local\temp\airafa3.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
Runtime Installer end with exit code 0
Elevated install completed
Runtime Installer end with exit code 0
Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
Commandline is: -updatecheck
Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
Performing pingback request
Pingback request completed with HTTP status 200
Starting runtime background update check
Clearing unused background update directory
Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.1.0.4880/update
Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.1.0.4880/update to C:\Users\Vette\AppData\Roaming\Adobe\AIR\Updater\Background
Runtime update not available
Unpackaging cancelled
Runtime Installer end with exit code 0
Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
Commandline is: -arp:uninstall
Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
Runtime Installer end with exit code 6
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is:
Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
Relaunching with elevation
Launching subprocess with commandline c:\users\vette\appdata\local\temp\aire7af.tmp\adobe air installer.exe -ei
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -stdio
.\pipe\AIR_4784_0 -ei
Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR
Starting silent runtime update. Updating runtime from version 3.1.0.4880 to version 3.2.0.2070
Installing msi at c:\users\vette\appdata\local\temp\aire7af.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
Runtime Installer end with exit code 0
Elevated install completed
Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
Runtime Installer end with exit code 0
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -installupdatecheck
Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Performing pingback request
Pingback request completed with HTTP status 200
Starting runtime background update check
Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update
Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update to C:\Users\Vette\AppData\Roaming\Adobe\AIR\Updater\Background
Runtime update not available
Unpackaging cancelled
Runtime Installer end with exit code 0
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -arp:uninstall
Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Relaunching with elevation
Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -stdio
.\pipe\AIR_3840_0 -eu
Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Starting runtime uninstall. Uninstalling runtime version 3.2.0.2070
Uninstalling product with GUID {47FA2C44-D148-4DBC-AF60-B91934AA4842}
Runtime Installer end with exit code 0
Elevated install completed
Runtime Installer end with exit code 0
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is:
No installed runtime detected
Relaunching with elevation
Launching subprocess with commandline c:\users\vette\appdata\local\temp\airbda4.tmp\adobe air installer.exe -ei
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -stdio
.\pipe\AIR_764_0 -ei
No installed runtime detected
Starting silent runtime install. Installing runtime version 3.2.0.2070
Installing msi at c:\users\vette\appdata\local\temp\airbda4.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
Runtime Installer end with exit code 0
Elevated install completed
Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
Runtime Installer end with exit code 0
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -installupdatecheck
Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Performing pingback request
Pingback request completed with HTTP status 200
Starting runtime background update check
Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update
Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update to C:\Users\Vette\AppData\Roaming\Adobe\AIR\Updater\Background
Runtime update not available
Unpackaging cancelled
Runtime Installer end with exit code 0
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is:
No installed runtime detected
Relaunching with elevation
Launching subprocess with commandline c:\users\vette\appdata\local\temp\air2fa8.tmp\adobe air installer.exe -ei
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -stdio
.\pipe\AIR_5396_0 -ei
No installed runtime detected
Starting silent runtime install. Installing runtime version 3.2.0.2070
Installing msi at c:\users\vette\appdata\local\temp\air2fa8.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
Runtime Installer end with exit code 0
Elevated install completed
Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
Runtime Installer end with exit code 0
Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -installupdatecheck
Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Performing pingback request
Pingback request completed with HTTP status 200
Starting runtime background update check
Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update
Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update to C:\Users\Vette\AppData\Roaming\Adobe\AIR\Updater\Background
Runtime update not available
Unpackaging cancelled
Runtime Installer end with exit code 0
Application Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -playerVersion=11,2,202,233 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -url http://www.adobe.com/support/chc/air/350/AdobeHelp.air -- WWW aHR0cDovL3d3dy5hZG9iZS5jb20vc3VwcG9ydC9jaGMv
Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Begin air file download from http://www.adobe.com/support/chc/air/350/AdobeHelp.air
Download destination is C:\Users\Vette\AppData\Local\Temp\fla7A97.tmp
Received download status 200
Response URL is http://www.adobe.com/support/chc/air/350/AdobeHelp.air
Download success
Unpackaging file:///C:/Users/Vette/AppData/Local/Temp/fla7A97.tmp to C:\Users\Vette\AppData\Local\Temp\flaB22B.tmp
Application signature verified
Unpackaging/validation complete
No app located for appID 'chc' and pubID '4875E02D9FB21EE389F73B8D1702B320485DF8CE.1'
Converting unpackaged application to a native installation package in C:\Users\Vette\AppData\Local\Temp\flaC7B.tmp
Native installation package creation succeeded
Starting app installation to C:\Program Files (x86)\Adobe. Installing app chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.23 using the source file at file:///C:/Users/Vette/AppData/Local/Temp/fla7A97.tmp
Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)\Adobe" -desktopShortcut -programMenu file:///C:/Users/Vette/AppData/Local/Temp/fla7A97.tmp
Relaunching with elevation
Application Installer begin with version 3.2.0.2070 on Windows 7 x86
Commandline is: -stdio
.\pipe\AIR_4952_0 -runtime "c:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)\Adobe" -desktopShortcut -programMenu file:///C:/Users/Vette/AppData/Local/Temp/fla7A97.tmp
Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
Unpackaging file:///C:/Users/Vette/AppData/Local/Temp/fla7A97.tmp to C:\Users\Vette\AppData\Local\Temp\fla3260.tmp
Application signature verified
Unpackaging/validation complete
No app located for appID 'chc' and pubID '4875E02D9FB21EE389F73B8D1702B320485DF8CE.1'
Converting unpackaged application to a native installation package in C:\Users\Vette\AppData\Local\Temp\fla3BF3.tmp
Native installation package creation succeeded
Starting silent app installation to C:\Program Files (x86)\Adobe. Installing app chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.23 using the source file at file:///C:/Users/Vette/AppData/Local/Temp/fla7A97.tmp
Installing msi at C:\Users\Vette\AppData\Local\Temp\fla3BF3.tmp\setup.msi with guid {BD7F1DA3-5EA0-65F8-52B0-5E103FDC045A}
Application Installer end with exit code 0
Elevated install completed
Launching subprocess with commandline C:\Program Files (x86)\Adobe\Adobe Help\Adobe Help.exe
Application Installer end with exit code 0
Date: Thu, 12 Apr 2012 17:10:46 -0600
From: [email protected]
To: [email protected]
Subject: Adobe Air error message when using PSE 10
Re: Adobe Air error message when using PSE 10
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
Vetteski65 I would recommend reviewing Troubleshoot AIR installation | Windows - http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.ht ml for steps on how to resolve your difficulties. Please feel free to respond to this thread if you have any questions about the steps listed within the document. If you could also respond with the specific error message you receive it would be appreciated.
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4331328#4331328
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4331328#4331328. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746. -
Good morning, AdobeSuite installation does not work and I receive"error initializing program, download adobe advisor" error message. On Adobe site it appears"The Adobe Support Advisor has been discontinued The Adobe Support Advisor tool was used to analyze installer log and system information associated with installation errors. The tool has been replaced with improved installation support mechanisms. Please visit Adobe Support section for Knowledge base articles around Installation."
Nobody can tell you anything without proper system info or other technical details. We don't even know what exactly you are trying to install.
Mylenium -
3M App - Adobe Activation Error message - Cannot download ebooks
Please Help Me, Im really missing my eBooks!!
Adobe Activation Error Message is displayed when I select an ebook (that is already checked out and in "my books") to download onto my device so i can read it. Message says "You have reached your activation limit. you cannot read eBooks on this device until an activation is released from another device"
Thru chat and phone I have contacted adobe customer care twice already, the first time they helped me get ebooks downloading in 3M onto my desktop, but my android phone is where i need to download ebooks.! The second guy told me he cant do anything else becuz my Adobe ID is showing 4 remaining activations and he cant reset any activations untili am at the max limit of 6 devices... HELP! I have used 3M on 6 devices but i no longer have access to 4 of them.It is puzzling that the customer care rep said you have 4 remaining device activations on your Adobe ID, but the 3M app said you reached the limit.
Do you have a second Adobe ID or perhaps a 3M ID that you have used in the past? Adobe supports account joining, which allows you to activate a device with multiple IDs (Adobe or third-party), so that you can read books purchased under multiple accounts on a single device.
It's possible that your Adobe ID has 4 remaining activations but that it is joined to another account which has 0 remaining.
You can check if your Adobe ID is joined to another account at Adobe Account Synchronization.
If you do find a second account, you might be able to work around this by having a customer care rep reset the activations for the second account. -
Adobe AIR Error Message - Application Descriptor
Upon starting my computer I keep getting an error message for Adobe AIR stating, "Application descriptor could not be found for this application. Try re-installing or contacting the publisher for assistance." I have uninstalled and re-installed Adobe AIR THREE times and have restared my computer with each new re-installation. The error message is still showing. Please let me know how to resolve this issue.
Thank you.I successfully gotten rid of it for WINDOW 7.
This can be caused by some error/conflict with Air Adobe and any start-up programs scheduled to "open" "activated" at the first appearance of your desktop.
To find out what programs are running at the startup:
Click "Start"
type "msconfig" in the search engine at the bottom
click on "msconfig" icon appearing on top
a pop-up window titled "System Configuration" will appear
Click on "Startup" tab
At this point, I unclicked unnecessary programs that are not crucial in operating my computer.
Click "apply" or "Ok"
another pop-up window will ask you if you want to restart your computer.
I am not sure if I solved the "conflict' but certainly got rid of the annoying error message by turning off some "unnecessary" software that was automatically set to start as the computer booted. -
Adobe Reader error message, "The application was unable to start correctly(0xc000007b)"
Upon start up of my PC, an error message occurs that states, 'The application was was unable to start correctly(0xc000007b)" Reader isn't functioning properly and any programs that require it cannot be used(i.e. itunes, etc) My computer operating system is windows 7, 64 bit. The reader came with the computer. I am an unskilled pc user but can follow written instructions to troubleshoot. thanks in advance for any help you may give!
I hope its okay that I am resending my earlier question. I have attempted all of the suggestions to fix the problem with Adobe Reader but so far nothing has worked. Is there anything else I can try? Thank you for your help!
Upon start up of my PC, an error message occurs that states, 'The application was was unable to start correctly(0xc000007b)" Reader isn't functioning properly and any programs that require it cannot be used(i.e. itunes, etc) My computer operating system is windows 7, 64 bit. The reader came with the computer. I am an unskilled pc user but can follow written instructions to troubleshoot. thanks in advance for any help you may give!
My Reader version was an older one , so I downloaded the latest on the website. I shut down and restarted the computer but the error notice is still present.
Also, when I attempted to open Reader in protected mode, the following error message appeared ," Fatal Error Acrobat failed to load it's core DLL.
I downloaded the anti malware program at adobe help and ran the scan, restarted the computer and the error message still pops up. Are there any other actions you might suggest? -
PDF won't open on Mac with Adobe Reader Error message:Adobe Reader could not open
I have Adobe Reader 10.1.3 for Mac, (10.7.3) and am having problems opening pdfs. I get an error message: Adobe Reader could not open file name.pdf because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). The files are not from emails, but are from websites, government sites, professional organizations etc.) Help! Adobe is no help!
Manually download the files to your computer (right-click on the url). When the file is downloaded to your computer do you get the same message when you try to open in Reader through the File->Open menu? What about when you open the file in Mac's Preview application?
-
Adobe Air Error message on start-up.
Hi
I have been getting the same error message on start up for some time. (Adobe Air is damaged). I have tried uninstalling, re-installing but still get the message and on certain websites I get 'missing plug-in' messages (usually involving playback of audio or video). I am running Windows Vista.
This is my install log: I hope you can help....
[2010-11-25:18:15:14] Performing runtime update
[2010-11-25:18:15:14] UI SWF load is complete
[2010-11-25:18:15:15] UI initialized
[2010-11-25:18:15:15] starting user confirmation
[2010-11-25:18:15:15] Version of this installer: 2.0.3.13070
[2010-11-25:18:15:15] Installed version: 1.5.3.9120
[2010-11-25:18:15:15] Installation type: patchNewer
[2010-11-25:18:17:00] begin quitting
[2010-11-25:18:17:00] attempting launch of Adobe Community Help
[2011-11-10:07:47:32] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-11-10:07:47:32] Commandline is: -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-11-10:07:47:32] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-11-10:07:47:33] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-11-10:07:48:39] Relaunching with elevation
[2011-11-10:07:48:39] Launching subprocess with commandline c:\users\phil\appdata\local\temp\airb0a8.tmp\adobe air installer.exe -ei
[2011-11-10:07:48:42] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-11-10:07:48:42] Commandline is: -stdio \\.\pipe\AIR_2692_0 -ei
[2011-11-10:07:48:42] Installed runtime (1.5.3.9120) located at C:\Program Files\Common Files\Adobe AIR
[2011-11-10:07:48:42] Starting silent runtime update. Updating runtime from version 1.5.3.9120 to version 2.7.1.19610
[2011-11-10:07:48:42] Installing msi at c:\users\phil\appdata\local\temp\airb0a8.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-11-10:07:49:19] Runtime Installer end with exit code 0
[2011-11-10:07:49:19] Elevated install completed
[2011-11-10:07:50:26] Launching subprocess with commandline c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-11-10:07:50:26] Runtime Installer end with exit code 0
[2011-11-10:07:51:14] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-11-10:07:51:16] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-11-10:07:51:16] Commandline is: -updatecheck
[2011-11-10:07:51:16] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-10:07:51:16] Performing pingback request
[2011-11-10:07:51:17] Pingback request completed with HTTP status 200
[2011-11-10:07:51:17] Starting runtime background update check
[2011-11-10:07:51:17] Clearing unused background update directory
[2011-11-10:07:51:17] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update
[2011-11-10:07:51:17] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-11-10:07:52:02] Unpackaging complete
[2011-11-10:07:52:02] Download success
[2011-11-10:07:52:02] Runtime updated downloaded
[2011-11-10:07:52:11] User had deferred installing the update
[2011-11-10:07:52:11] Runtime Installer end with exit code 0
[2011-11-10:15:38:47] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-11-10:15:39:06] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-11-10:15:39:06] Commandline is: -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-11-10:15:39:06] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-10:15:39:07] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-11-10:15:39:08] Starting runtime background update installation
[2011-11-10:15:39:08] Launching subprocess with commandline C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-11-10:15:39:08] Runtime updater successfully launched
[2011-11-10:15:39:08] Runtime Installer end with exit code 0
[2011-11-10:15:39:17] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86
[2011-11-10:15:39:17] Commandline is: -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-11-10:15:39:17] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-10:15:39:17] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-11-10:15:39:26] Launching subprocess with commandline c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-11-10:15:39:26] Runtime Installer end with exit code 6
[2011-11-17:08:15:22] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-11-17:08:15:23] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-11-17:08:15:23] Commandline is: -updatecheck
[2011-11-17:08:15:23] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-17:08:15:26] Performing pingback request
[2011-11-17:08:15:26] Starting runtime background update check
[2011-11-17:08:15:26] Clearing unused background update directory
[2011-11-17:08:15:27] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update
[2011-11-17:08:15:27] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-11-17:08:16:14] Unpackaging complete
[2011-11-17:08:16:14] Download success
[2011-11-17:08:16:14] Runtime updated downloaded
[2011-11-17:08:17:31] User had deferred installing the update
[2011-11-17:08:17:31] Runtime Installer end with exit code 0
[2011-11-18:01:30:01] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-11-18:01:30:03] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-11-18:01:30:03] Commandline is: -applyupdates "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-11-18:01:30:03] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-18:01:30:05] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-11-18:01:30:14] Starting runtime background update installation
[2011-11-18:01:30:14] Launching subprocess with commandline C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-11-18:01:30:22] Runtime updater successfully launched
[2011-11-18:01:30:22] Runtime Installer end with exit code 0
[2011-11-18:01:31:10] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-18:01:31:10] Commandline is: -update "c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe"
[2011-11-18:01:31:10] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-18:01:31:10] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-11-18:01:34:09] Relaunching with elevation
[2011-11-18:01:34:09] Launching subprocess with commandline c:\users\phil\appdata\local\temp\aire732.tmp\adobe air installer.exe -ei
[2011-11-18:01:34:12] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-18:01:34:12] Commandline is: -stdio \\.\pipe\AIR_5188_0 -ei
[2011-11-18:01:34:12] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-18:01:34:13] Starting silent runtime update. Updating runtime from version 2.7.1.19610 to version 3.1.0.4880
[2011-11-18:01:34:13] Installing msi at c:\users\phil\appdata\local\temp\aire732.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-11-18:01:35:30] Runtime Installer end with exit code 0
[2011-11-18:01:35:30] Elevated install completed
[2011-11-18:01:48:44] Launching subprocess with commandline c:\program files\bbc iplayer desktop\bbc iplayer desktop.exe
[2011-11-18:01:48:45] Runtime Installer end with exit code 0
[2011-11-18:01:49:40] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-11-18:01:49:41] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-18:01:49:41] Commandline is: -updatecheck
[2011-11-18:01:49:41] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-18:01:49:43] Performing pingback request
[2011-11-18:01:49:44] Pingback request completed with HTTP status 200
[2011-11-18:01:49:44] Starting runtime background update check
[2011-11-18:01:49:44] Clearing unused background update directory
[2011-11-18:01:49:45] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
[2011-11-18:01:49:45] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-11-18:01:49:45] Runtime update not available
[2011-11-18:01:49:45] Unpackaging cancelled
[2011-11-18:01:49:45] Runtime Installer end with exit code 0
[2011-11-20:02:03:50] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-20:02:03:51] Commandline is: -arp:uninstall
[2011-11-20:02:03:52] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-20:02:04:04] Relaunching with elevation
[2011-11-20:02:04:04] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-11-20:02:04:05] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-20:02:04:05] Commandline is: -stdio \\.\pipe\AIR_972_0 -eu
[2011-11-20:02:04:05] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-20:02:04:05] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880
[2011-11-20:02:04:06] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-11-20:02:04:34] Runtime Installer end with exit code 0
[2011-11-20:02:04:36] Elevated install completed
[2011-11-20:02:04:36] Runtime Installer end with exit code 0
[2011-11-20:13:42:07] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-11-20:13:42:08] Commandline is: -arp:uninstall
[2011-11-20:13:42:08] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-20:13:42:09] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/setup.swf" errorID=0]
[2011-11-20:14:20:01] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-11-20:14:20:01] Commandline is: -arp:uninstall
[2011-11-20:14:20:01] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-20:14:20:01] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/setup.swf" errorID=0]
[2011-11-20:14:21:26] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-20:14:21:26] Commandline is:
[2011-11-20:14:21:26] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-20:14:21:39] Relaunching with elevation
[2011-11-20:14:21:39] Launching subprocess with commandline c:\users\phil\appdata\local\temp\airfec8.tmp\adobe air installer.exe -ei
[2011-11-20:14:21:42] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-20:14:21:42] Commandline is: -stdio \\.\pipe\AIR_5648_0 -ei
[2011-11-20:14:21:42] Installed runtime (2.7.1.19610) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-20:14:21:42] Starting silent runtime update. Updating runtime from version 2.7.1.19610 to version 3.1.0.4880
[2011-11-20:14:21:42] Installing msi at c:\users\phil\appdata\local\temp\airfec8.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-11-20:14:22:17] Runtime Installer end with exit code 1
[2011-11-20:14:22:17] Elevated install completed
[2011-11-20:14:24:12] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-20:14:24:12] Commandline is:
[2011-11-20:14:24:12] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-20:14:24:22] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-11-20:14:24:22] Runtime Installer end with exit code 0
[2011-11-20:14:24:22] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-20:14:24:22] Commandline is: -installupdatecheck
[2011-11-20:14:24:22] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-20:14:24:24] Performing pingback request
[2011-11-20:14:24:25] Pingback request completed with HTTP status 200
[2011-11-20:14:24:25] Starting runtime background update check
[2011-11-20:14:24:25] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
[2011-11-20:14:24:25] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-11-20:14:24:25] Runtime update not available
[2011-11-20:14:24:25] Unpackaging cancelled
[2011-11-20:14:24:25] Runtime Installer end with exit code 0
[2011-11-20:15:24:58] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-20:15:24:58] Commandline is: -arp:uninstall
[2011-11-20:15:24:58] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-20:15:25:09] Relaunching with elevation
[2011-11-20:15:25:09] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-11-20:15:25:10] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-20:15:25:10] Commandline is: -stdio \\.\pipe\AIR_4008_0 -eu
[2011-11-20:15:25:10] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-20:15:25:10] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880
[2011-11-20:15:25:11] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-11-20:15:25:17] Runtime Installer end with exit code 0
[2011-11-20:15:25:18] Elevated install completed
[2011-11-20:15:25:18] Runtime Installer end with exit code 0
[2011-11-21:08:38:42] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-21:08:38:42] Commandline is:
[2011-11-21:08:38:42] No installed runtime detected
[2011-11-21:08:38:47] Relaunching with elevation
[2011-11-21:08:38:47] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air8999.tmp\adobe air installer.exe -ei
[2011-11-21:08:38:50] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-21:08:38:50] Commandline is: -stdio \\.\pipe\AIR_3452_0 -ei
[2011-11-21:08:38:50] No installed runtime detected
[2011-11-21:08:38:50] Starting silent runtime install. Installing runtime version 3.1.0.4880
[2011-11-21:08:38:51] Installing msi at c:\users\phil\appdata\local\temp\air8999.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-11-21:08:38:56] Runtime Installer end with exit code 0
[2011-11-21:08:38:56] Elevated install completed
[2011-11-21:08:39:01] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-11-21:08:39:01] Runtime Installer end with exit code 0
[2011-11-21:08:39:02] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-21:08:39:02] Commandline is: -installupdatecheck
[2011-11-21:08:39:02] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-21:08:39:04] Performing pingback request
[2011-11-21:08:39:05] Pingback request completed with HTTP status 200
[2011-11-21:08:39:05] Starting runtime background update check
[2011-11-21:08:39:05] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
[2011-11-21:08:39:05] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-11-21:08:39:05] Runtime update not available
[2011-11-21:08:39:05] Unpackaging cancelled
[2011-11-21:08:39:05] Runtime Installer end with exit code 0
[2011-11-24:08:23:57] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-24:08:23:57] Commandline is: -arp:uninstall
[2011-11-24:08:23:57] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-24:08:24:09] Relaunching with elevation
[2011-11-24:08:24:09] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-11-24:08:24:10] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-24:08:24:10] Commandline is: -stdio \\.\pipe\AIR_5664_0 -eu
[2011-11-24:08:24:10] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-24:08:24:10] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880
[2011-11-24:08:24:11] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-11-24:08:24:15] Runtime Installer end with exit code 0
[2011-11-24:08:24:15] Elevated install completed
[2011-11-24:08:24:16] Runtime Installer end with exit code 0
[2011-11-27:16:53:04] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-27:16:53:04] Commandline is:
[2011-11-27:16:53:04] No installed runtime detected
[2011-11-27:16:53:17] Relaunching with elevation
[2011-11-27:16:53:17] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air80b.tmp\adobe air installer.exe -ei
[2011-11-27:16:53:22] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-27:16:53:22] Commandline is: -stdio \\.\pipe\AIR_3560_0 -ei
[2011-11-27:16:53:22] No installed runtime detected
[2011-11-27:16:53:23] Starting silent runtime install. Installing runtime version 3.1.0.4880
[2011-11-27:16:53:23] Installing msi at c:\users\phil\appdata\local\temp\air80b.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-11-27:16:53:33] Runtime Installer end with exit code 0
[2011-11-27:16:53:33] Elevated install completed
[2011-11-27:17:01:40] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-11-27:17:01:40] Runtime Installer end with exit code 0
[2011-11-27:17:01:40] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-11-27:17:01:40] Commandline is: -installupdatecheck
[2011-11-27:17:01:40] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-11-27:17:01:42] Performing pingback request
[2011-11-27:17:01:43] Pingback request completed with HTTP status 200
[2011-11-27:17:01:43] Starting runtime background update check
[2011-11-27:17:01:43] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
[2011-11-27:17:01:43] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-11-27:17:01:43] Runtime update not available
[2011-11-27:17:01:43] Unpackaging cancelled
[2011-11-27:17:01:43] Runtime Installer end with exit code 0
[2011-12-17:18:25:49] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-17:18:25:49] Commandline is:
[2011-12-17:18:25:49] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-17:18:26:14] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-12-17:18:26:14] Runtime Installer end with exit code 0
[2011-12-17:18:26:14] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-17:18:26:14] Commandline is: -installupdatecheck
[2011-12-17:18:26:14] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-17:18:26:16] Performing pingback request
[2011-12-17:18:26:16] Pingback request completed with HTTP status 200
[2011-12-17:18:26:16] Starting runtime background update check
[2011-12-17:18:26:16] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
[2011-12-17:18:26:16] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-12-17:18:26:16] Runtime update not available
[2011-12-17:18:26:16] Unpackaging cancelled
[2011-12-17:18:26:16] Runtime Installer end with exit code 0
[2011-12-17:18:26:40] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-17:18:26:40] Commandline is: -arp:uninstall
[2011-12-17:18:26:40] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-17:18:26:54] Relaunching with elevation
[2011-12-17:18:26:54] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-12-17:18:26:54] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-17:18:26:54] Commandline is: -stdio \\.\pipe\AIR_2368_0 -eu
[2011-12-17:18:26:54] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-17:18:26:54] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880
[2011-12-17:18:26:54] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-12-17:18:26:57] Runtime Installer end with exit code 0
[2011-12-17:18:26:57] Elevated install completed
[2011-12-17:18:26:58] Runtime Installer end with exit code 0
[2011-12-17:18:28:21] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-17:18:28:21] Commandline is:
[2011-12-17:18:28:21] No installed runtime detected
[2011-12-17:18:29:40] Relaunching with elevation
[2011-12-17:18:29:40] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air8c39.tmp\adobe air installer.exe -ei
[2011-12-17:18:29:46] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-17:18:29:46] Commandline is: -stdio \\.\pipe\AIR_4416_0 -ei
[2011-12-17:18:29:46] No installed runtime detected
[2011-12-17:18:29:47] Starting silent runtime install. Installing runtime version 3.1.0.4880
[2011-12-17:18:29:47] Installing msi at c:\users\phil\appdata\local\temp\air8c39.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-12-17:18:30:33] Runtime Installer end with exit code 0
[2011-12-17:18:30:33] Elevated install completed
[2011-12-17:18:31:10] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-12-17:18:31:10] Runtime Installer end with exit code 0
[2011-12-17:18:31:36] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-17:18:31:36] Commandline is: -installupdatecheck
[2011-12-17:18:31:36] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-17:18:31:37] Performing pingback request
[2011-12-17:18:31:38] Pingback request completed with HTTP status 200
[2011-12-17:18:31:38] Starting runtime background update check
[2011-12-17:18:31:38] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
[2011-12-17:18:31:38] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-12-17:18:31:38] Runtime update not available
[2011-12-17:18:31:38] Unpackaging cancelled
[2011-12-17:18:31:38] Runtime Installer end with exit code 0
[2011-12-17:18:46:18] Application Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-17:18:46:18] Commandline is: C:\Users\phil\AppData\Local\Temp\wz2379\adobe_media_player.air
[2011-12-17:18:46:18] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-17:18:46:19] Unpackaging file:///C:/Users/phil/AppData/Local/Temp/wz2379/adobe_media_player.air to C:\Users\phil\AppData\Local\Temp\fla32C4.tmp
[2011-12-17:18:46:21] Application signature verified
[2011-12-17:18:46:21] Unpackaging/validation complete
[2011-12-17:18:46:21] Installed app (com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at C:\Program Files\Adobe Media Player\Adobe Media Player.exe
[2011-12-17:18:46:28] Converting unpackaged application to a native installation package in C:\Users\phil\AppData\Local\Temp\fla5449.tmp
[2011-12-17:18:46:29] Native installation package creation succeeded
[2011-12-17:18:46:29] Starting app update of C:\Program Files. Updating from com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 1.1 to com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 1.8 using the source file at file:///C:/Users/phil/AppData/Local/Temp/wz2379/adobe_media_player.air
[2011-12-17:18:46:29] Installing msi at C:\Users\phil\AppData\Local\Temp\fla5449.tmp\setup.msi with guid {47372326-9AFF-B64A-44DD-173AB892BC2F}
[2011-12-17:18:46:31] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-12-17:18:46:31] Rolling back install of C:\Users\phil\AppData\Local\Temp\fla5449.tmp\setup.msi
[2011-12-17:18:46:31] Rollback complete
[2011-12-17:18:46:31] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-12-17:18:46:31] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files\Common Files" -update -silent -logToStdout "C:\Program Files\Adobe Media Player\Adobe Media Player.exe" file:///C:/Users/phil/AppData/Local/Temp/wz2379/adobe_media_player.air 1.8
[2011-12-17:18:46:31] Relaunching with elevation
[2011-12-17:18:46:36] Application Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-17:18:46:36] Commandline is: -stdio \\.\pipe\AIR_4212_0 -runtime "c:\Program Files\Common Files" -update -silent -logToStdout "C:\Program Files\Adobe Media Player\Adobe Media Player.exe" file:///C:/Users/phil/AppData/Local/Temp/wz2379/adobe_media_player.air 1.8
[2011-12-17:18:46:36] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-17:18:46:37] Installed app (com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at C:\Program Files\Adobe Media Player\Adobe Media Player.exe
[2011-12-17:18:46:37] Unpackaging file:///C:/Users/phil/AppData/Local/Temp/wz2379/adobe_media_player.air to C:\Users\phil\AppData\Local\Temp\fla78F8.tmp
[2011-12-17:18:46:38] Application signature verified
[2011-12-17:18:46:38] Unpackaging/validation complete
[2011-12-17:18:46:38] Converting unpackaged application to a native installation package in C:\Users\phil\AppData\Local\Temp\fla7C14.tmp
[2011-12-17:18:46:39] Native installation package creation succeeded
[2011-12-17:18:46:39] Starting silent app update of C:\Program Files. Updating from com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 1.1 to com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 1.8 using the source file at file:///C:/Users/phil/AppData/Local/Temp/wz2379/adobe_media_player.air
[2011-12-17:18:46:39] Installing msi at C:\Users\phil\AppData\Local\Temp\fla7C14.tmp\setup.msi with guid {47372326-9AFF-B64A-44DD-173AB892BC2F}
[2011-12-17:18:46:43] Application Installer end with exit code 0
[2011-12-17:18:46:43] Elevated install completed
[2011-12-17:18:46:43] Launching subprocess with commandline C:\Program Files\Adobe Media Player\Adobe Media Player.exe
[2011-12-17:18:46:43] Application Installer end with exit code 0
[2011-12-23:15:30:58] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-23:15:30:59] Commandline is: -arp:uninstall
[2011-12-23:15:30:59] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-23:15:31:44] Relaunching with elevation
[2011-12-23:15:31:44] Launching subprocess with commandline c:\program files\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu
[2011-12-23:15:31:45] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-23:15:31:45] Commandline is: -stdio \\.\pipe\AIR_3412_0 -eu
[2011-12-23:15:31:45] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-23:15:31:45] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880
[2011-12-23:15:31:45] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-12-23:15:32:22] Runtime Installer end with exit code 0
[2011-12-23:15:32:22] Elevated install completed
[2011-12-23:15:32:23] Runtime Installer end with exit code 0
[2011-12-23:15:34:37] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-23:15:34:37] Commandline is:
[2011-12-23:15:34:37] No installed runtime detected
[2011-12-23:15:34:41] Relaunching with elevation
[2011-12-23:15:34:41] Launching subprocess with commandline c:\users\phil\appdata\local\temp\airbce8.tmp\adobe air installer.exe -ei
[2011-12-23:15:34:44] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-23:15:34:44] Commandline is: -stdio \\.\pipe\AIR_2360_0 -ei
[2011-12-23:15:34:44] No installed runtime detected
[2011-12-23:15:34:44] Starting silent runtime install. Installing runtime version 3.1.0.4880
[2011-12-23:15:34:44] Installing msi at c:\users\phil\appdata\local\temp\airbce8.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-12-23:15:34:54] Runtime Installer end with exit code 0
[2011-12-23:15:34:54] Elevated install completed
[2011-12-23:15:35:33] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-12-23:15:35:33] Runtime Installer end with exit code 0
[2011-12-23:15:35:33] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-23:15:35:33] Commandline is: -installupdatecheck
[2011-12-23:15:35:33] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-23:15:35:34] Performing pingback request
[2011-12-23:15:35:35] Pingback request completed with HTTP status 200
[2011-12-23:15:35:35] Starting runtime background update check
[2011-12-23:15:35:35] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
[2011-12-23:15:35:35] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-12-23:15:35:35] Runtime update not available
[2011-12-23:15:35:35] Unpackaging cancelled
[2011-12-23:15:35:35] Runtime Installer end with exit code 0
[2011-12-29:14:33:01] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-29:14:33:01] Commandline is:
[2011-12-29:14:33:01] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-29:14:33:08] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-12-29:14:33:08] Runtime Installer end with exit code 0
[2011-12-29:14:33:10] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-29:14:33:10] Commandline is: -installupdatecheck
[2011-12-29:14:33:10] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2011-12-29:14:33:11] Performing pingback request
[2011-12-29:14:33:11] Pingback request completed with HTTP status 200
[2011-12-29:14:33:11] Starting runtime background update check
[2011-12-29:14:33:11] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update
[2011-12-29:14:33:11] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update to C:\Users\phil\AppData\Roaming\Adobe\AIR\Updater\Background
[2011-12-29:14:33:11] Runtime update not available
[2011-12-29:14:33:11] Unpackaging cancelled
[2011-12-29:14:33:12] Runtime Installer end with exit code 0
[2012-01-01:08:36:36] Application Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-01:08:36:36] Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -urlhttp://download.macromedia.com/pub/developer/air/sample_apps/RoadFinder.air
[2012-01-01:08:36:36] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2012-01-01:08:36:40] Begin air file download from http://download.macromedia.com/pub/developer/air/sample_apps/RoadFinder.air
[2012-01-01:08:36:40] Download destination is C:\Users\phil\AppData\Local\Temp\flaE7EF.tmp
[2012-01-01:08:36:40] Received download status 200
[2012-01-01:08:36:40] Response URL is http://download.macromedia.com/pub/developer/air/sample_apps/RoadFinder.air
[2012-01-01:08:36:41] Download success
[2012-01-01:08:36:49] Unpackaging file:///C:/Users/phil/AppData/Local/Temp/flaE7EF.tmp to C:\Users\phil\AppData\Local\Temp\flaC12.tmp
[2012-01-01:08:36:53] Application signature verified
[2012-01-01:08:36:53] Unpackaging/validation complete
[2012-01-01:08:36:53] No app located for appID 'com.adobe.air.samples.roadfinder' and pubID '419D633A757E8B26DD2BDB301927BA7BA7490F38.1'
[2012-01-01:08:37:11] Converting unpackaged application to a native installation package in C:\Users\phil\AppData\Local\Temp\fla6318.tmp
[2012-01-01:08:37:14] Native installation package creation succeeded
[2012-01-01:08:37:14] Starting app installation to C:\Program Files\AIR Examples. Installing app com.adobe.air.samples.roadfinder.419D633A757E8B26DD2BDB301927BA7BA7490F38.1 version 1.2 using the source file at file:///C:/Users/phil/AppData/Local/Temp/flaE7EF.tmp
[2012-01-01:08:37:14] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
[2012-01-01:08:37:14] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files\AIR Examples" -desktopShortcut -programMenu file:///C:/Users/phil/AppData/Local/Temp/flaE7EF.tmp
[2012-01-01:08:37:14] Relaunching with elevation
[2012-01-01:08:37:22] Application Installer begin with version 3.1.0.4880 on Windows Vista x86
[2012-01-01:08:37:22] Commandline is: -stdio \\.\pipe\AIR_6072_0 -runtime "c:\Program Files\Common Files" -silent -logToStdout -url -location "C:\Program Files\AIR Examples" -desktopShortcut -programMenu file:///C:/Users/phil/AppData/Local/Temp/flaE7EF.tmp
[2012-01-01:08:37:22] Installed runtime (3.1.0.4880) located at c:\Program Files\Common Files\Adobe AIR
[2012-01-01:08:37:23] Unpackaging file:///C:/Users/phil/AppData/Local/Temp/flaE7EF.tmp to C:\Users\phil\AppData\Local\Temp\fla8F83.tmp
[2012-01-01:08:37:23] Application signature verified
[2012-01-01:08:37:23] Unpackaging/validation complete
[2012-01-01:08:37:23] No app located for appID 'com.adobe.air.samples.roadfinder' and pubID '419D633A757E8B26DD2BDB301927BA7BA7490F38.1'
[2012-01-01:08:37:23] Converting unpackaged application to a native installation package in C:\Users\phil\AppData\Local\Temp\fla9251.tmp
[2012-01-01:08:37:24] Native installation package creation succeeded
[2012-01-01:08:37:25] Starting silent app installation to C:\Program Files\AIR Examples. Installing app com.adobe.air.samples.roadfinder.419D633A757E8B26DD2BDB301927BA7BA7490F38.1 version 1.2 using the source file at file:///C:/Users/phil/AppData/Local/Temp/flaE7EF.tmp
[2012-01-01:08:37:25] Installing msi at C:\Users\phil\AppData\Local\Temp\fla9251.tmp\setup.msi with guid {911016D2-7A53-D414-2B51-F25FB4A2C55A}
[2012-01-01:08:37:39] Application Installer end with exit code 0
[2012-01-01:08:37:39] Elevated install completed
[2012-01-01:08:37:39] Launching subprocess with commandline C:\Program Files\AIR Examples\RoadFinder\RoadFinder.exe
[2012-01-01:08:37:40] Application Installer end with exit code 0Adobe AIR is not the Adobe Flash Player plugin for browsers, so the 'missing plugin on certain websites' problem is a problem of the Flash Player, not AIR.
I'm wondering what happens when you uninstall and then reinstall both AIR and Flash Player via these links:
http://get.adobe.com/air/
http://get.adobe.com/flashplayer/ -
Software Update Doesn't Work - Now getting software error message
The software update still doesn't work. Now when I get the red triangle with the red exclamation point, when I start to remove the back of the phone I get an orange error message that takes up most of the screen. At the end of the message it says that there is a problem with the ota__.zip package. Then it gives me the option of rebooting.
Does anyone know if/when this software problem will be fixed?
I would definitely not recommend this phone to anyone. Phone doesn't work, VZ and HTC can't fix the problem.
Thanks.It is not my problem!! First of all, I don't ask for the download to start. It starts on its own, several times a day. Second, I use WiFi connection because 4G rarely works.
Third, I did everything Verizon said to do - I went to a local VZ Wireless store where they did a factory reset. Then they tried the download - it took 3 hours to download and then the update failed.
Up until today the phone itself (not me) tried to download and apply the update several times per day. Each time it fails. The screen displays a black background with a red triangle with a red exclamation point through it. Up until today I had to remove the back of the phone and then remove and replace the battery to unlock the phone.
Today when I started to remove the back of the phone the orange error messages appeared as stated in my original post.
Verizon also recommended talking to HTC which I did and they had no idea what the problem was.
Verizon also told me that if the update still failed after the factory reset they would send me a new phone. I said okay but they sent me a used phone instead (factory refurbished). They said they should not have told me they would send me a new phone. Then they said that when I return the phone if it gets lost then Verizon will bill me for the phone and I will have to get the money back from Fedex. Outrageous! Verizon didn't send me the phone they said they would and then said I would be billed for the cost of the phone if Fedex lost it. I have never experienced such poor "customer service" (or should I say customer unservice).
I prefer Android and Microsoft Windows to anything Apple but I am seriously considering getting an iphone since this phone doesn't work and isn't supported. -
Won't download new software, Error message
I have just gotten a new shuffle. I created a playlist, and set the preferences, and everything looks like it's working (songs are on it, as far as iTunes knows). Before I changed the preferences, iTunes wanted me to download new software, but this message would keep coming up:
"An error occurred updating or restoring iPod. Disconnect iPod, reconnect and then try restoring again. If that does not work, go to http://www.apple.com/support/ipod".
Well, I tried again, and no success. I then tried to avoid it and clicked cancel the next time I connected it. iTunes then prompted me with a message following me to the ipod software update page (I already have the most recent one). I ejected it, and tried playing songs. The ipod shuffle error message came up (green, red, green, red).
How do I update in this situation? Can I get the shuffle to play? Help me, please! Thanks.
eMac PowerMac6,4 Mac OS X (10.4.6)Hi,
basically before doing anything rebember that is your ipod charged if yes/no know the status light on the ipod,
to know the status light click on this link
http://docs.info.apple.com/article.html?artnum=300553
it will clearly tell you the status of your ipod
do reply to my email address -
Having Trouble Installing Adobe Reader, Error Messages
Hi,
I've tried the direct Adobe Reader for Unix from Adobe, both the tar and slackware. I've also tried several packages from my distros' repo. None are working.
Most attempts seem to install and give a confirmation, but when I call from the menu, nothing happens. When I call from a terminal I get this innocuous error message: terminate called after throwing an instance of 'ASErrException' I have no idea what this is.
I use both LightHouse64 514b and Fatdog64 521f. I've installed the 32bit compatibility stuff from my distro in both (Puppy Linux).
I know some of whatever is wrong could be on my distro end, and I am seeking help there too.
Can anyone explain what this error message is, and what calls it?
Also, I would really like to see a tree of Adobe Reader files so that I could make sure that everything is where it's supposed to be. Could anyone point me somewhere?
Any input welcome. Thanks in advance.
EathrayWhat kind of trouble? What platform and version of OS? Any error messages? How are you trying to install Reader? Any previous versions of Reader and/or Acrobat installed?
-
Photoshop CS5 "Help" function not working - Adobe Air error message?
Installed Photoshop CS5, and thought everything was working okay, but when I click on Photoshop Help, I get the error message "Adobe Air - This installation of this application is damaged. Try re-installing......" I have re-installed first Adobe Air, same problem and then uninstalled and re-installed Photoshop CS5, but the problem remains. When I first tried to use the Help function it tried to update something and for some reason this failed. I'm wondering if others have seen the same problem and know of a solution? Thanks, David.
Hello: there may be a configuration issue going on here. I have escalated this issue to our Help app engineering team. In the meanwhile, please try the following:
Uninstall the Adobe Help application: go to your Application folder > Adobe > Adobe Help (drag it to the Trash)
Delete the following directory:
USER NAME (home) > Library > Preferences > chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.
Empty the Trash
Manually update the application via this link: http://www.adobe.com/support/chc/
Select "Photoshop" in Step 1 and then click the Install badge in Step 2. Make sure to select "Open" (and not Save) in the installation dialog box to fully update the app.
Note: The previous instructions did not include deleting the old application or its preference file. This will help ensure that it is thoroughly updated. -
Hello Folks,
I have installed CS6 and selected Adobe Support Center from the help menu. I keep getting the following error message.
"The installation of this application is damaged. Try to re-install the application or contact the publisher"
I tried re-installing CS6 but am still getting the same error message, with a bouncing Adobe Air icon in my dock.
Any suggestions to remedy this issue would be appreciated.
JimHello! here is a document about troubleshooting Adobe Air installations: http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html
-
When I try to open up a .pdf file in Adobe Reader, I get the error message "file path not valid." Anybody now why this is happening? The files are all files that have been downloaded from websites that I trust (e.g., public library).
Solved!
Go to Solution.Did you download the files to the playbook? Do you have them saved with the .pdf extention.
Be a Shepard and not an iSheep. -
Hello, I'm trying to use my MAC Book Pro with Adobe FMLE. Once I select either my internal or external camera and microphone, in the live encoder I get this error message. "Please check if video devices are connected properly and are not used by any other application." The Facetime HD camera works in Photo Booth. Can someone assist me in what to do please, Thanks in advance!
Hi all ,
We found the solution for this issue .
We have installed the crypto library in global executable directory and any way it will replicate those binaries to individual application servers.
But the parameters are still looking for global executable directory for loading crypto library during time.
So all application servers are trying to load crypto library files from global "exe" instead of local directory, which was clustered .Sometimes during heavy network load it may cause some delays to load the libraries to individual application servers and in turn is causing the license key issues.
Note 982056 - The license key library has not been initialized yet..
SAP Recommend option for all SSF parameters should be instance profile parameters not in default parameters..This was mentioned in below note:
Note 662340 - SSF Encryption Using the SAPCryptolib --- .
But in our Environment SSF and SEC parameter were set in DEFAULT profile instead Instance profile.
Recommendations:
o ssf/ssfapi_lib = <Path and file name of SAPCRYPTOLIB>
o sec/libsapsecu = <Path and file name of SAPCRYPTOLIB>
This was mentioned in the below SAP HELP.
http://help.sap.com/saphelp_nw04/helpdata/en/3d/bf463c6796e61ce10000000a114084/frameset.htm.
Maybe you are looking for
-
Need help setting up 3 different iCloud accounts for my kids (so each has own iMessanger)using same Apple ID (mine) ....they don't have their own separate email addresses to work from...how do I do this?
-
Hi Guys, I had to re-post this here because I did not get any comments earlier.. hopefully I'll get something here.. :) I'm investigating the ways that I can use 2 x ASA (5525x) to accommodate Multi-tenancy situation with overlapping addresses. Unfor
-
Error 1602 when updating to 1.1.3
What do I do if I get the error code 1602 when I am trying to update to 1.1.3 in order to get January Downlaod?
-
External editor (PS CS3) not opening to correct size
I up-rezzed a 70mb photo in Genuine Fractals to about 120 mb, saved it, but now when I send it to the external editor, PS CS3, it keeps opening it to 70mb despite being sure I have the correct 120mb version selected. Any suggestions? thanks dave
-
We have an oracle DBA that needs a GUI to install any Oracle products. On other Linux flavors, they can run "gksudo" to become the oracle user, and install the software. We need a way to accomplish this on Oracle Linux. It is against our security pol