Adobe Standard 9.1.0 crashes when attempting create .pdf from scanner

Adobe Standard 9.1.0 crashes when attempting "create .pdf from scanner" from a Kyocera Mita KM-2550 using the twain driver. The error encountered is 0xc0000005 at address 0x0000000002d78e70. I have downloaded and installed the latest updates. This is happening on two new PCs with the same configuration. Is anyone else having this problem? Any suggestions?

Spent quite a while on this one.. My problem was related to twain drivers which reside in c:\windows\twain_32. I'm running windows 7 64-bit. First it's usually possible to scan in windows 7 maybe vista and from adobe without even using twain (using WIA). So try renaming the twain_32 folder to _twain_32 and see what happens... If that stops the crashing look at the contents of the twain folder. I had a Dell folder for some printer I wasn't even using. That was causing the crash. I removed the dell folder and renamed the twain folder back to twain_32. Now everything works as designed.

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Adobe Acrobat XI Standard crashes when we create pdf from scanner

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Acrobat crashes when we create pdf from scanner

Spent quite a while on this one.. My problem was related to twain drivers which reside in c:\windows\twain_32. I'm running windows 7 64-bit. First it's usually possible to scan in windows 7 maybe vista and from adobe without even using twain (using WIA). So try renaming the twain_32 folder to _twain_32 and see what happens... If that stops the crashing look at the contents of the twain folder. I had a Dell folder for some printer I wasn't even using. That was causing the crash. I removed the dell folder and renamed the twain folder back to twain_32. Now everything works as designed.

Lightroom 6 crashes when attempting to import from camera.

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"Create PDF from scanner" causes Adobe 8.1 to crash

Can anyone help us repair Acrobat 8? Or upgrade/reinstall Acrobat 9? We've got WinXP, running SP 3.
When we moved our PC to our new office, the create PDF from scanner function quit working, and now makes the entire program crash. We can still create PDFs other ways, but from scanner isn't working - the "Acrobat Scan" dialog box opens, but after about 5-10 seconds, the crash window comes up. Repairing, updating, uninstalling, and reinstalling the software all fail. Here are the errors for each attempt:
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My name is Scott Knowles, tech support guy for my sister's PC ... whose account this is.

The scanner is an all-in-one printer, in perfect working order otherwise. Good idea though - I tried scanning *outside* the Acrobat software ... that proved the scanner software *is* faulty ... I'll repair that. Thank you !

I have Acrobat 9.5 and when I try to create pdf from scanner, it displays an error "Adobe acrobat has stopped working". Is there any way I can use this functionality?

I have Acrobat 9.5 and when I try to create>pdf from scanner, it displays an error "Adobe acrobat has stopped working". Is there any way I can use this functionality?

Provide you have Acrobat 9 installed in an OS for which Acrobat 9 is compatible then you can use the functionality.
As well, you need a scanner connected, powered up, and the software installed. Acrobat 9 "prefers" TWAIN drivers.
Always visit the scanner vendor's site and download - install the latest greatest software.
n.b., The Acrobat 9.x product family passed into "End of Support" mid-year 2013.
As well the Acrobat 9.x product family is not compatible with contemporary OSs.
Be well...

Acrobat Standard 9.1.1 crashes on Create PDF from scanner

All options under the Create PDF from scanner sends Acrobat Standard 9.1.1 crashing.
Faulting application Acrobat.exe, version 9.1.0.163, time stamp 0x49a88b32, faulting module dlbatwds.ds, version 3.107.0.0, time stamp 0x45df4d3d, exception code 0xc0000005, fault offset 0x00004da2, process id 0xce4, application start time 0x01c9dca1b4c4360b.
Tried with both scanners CanoScan LiDE 600F and Dell 920A
I am using Vista Ultimate x64.Have tried turning off UAC and also tried running as Administrator.
No luck yet. Anyone have the same issue?

This might be a scanner issue. Have you tried scanning using other applications?
If not, can you try the following steps once?
1. Download TWACKER (Twack_32.msi) from http://www.twain.org/downloads.shtm
2. Install it.
3. Go to <Program files>\TWAIN Working Group\Twacker 32 and invoke Twack_32.exe.
4. Go to File menu > Select Source.
5. Select the TWAIN driver (not the WIA driver) for HP M1212nf and Click OK.
6. Now, invoke File > Acquire menu.
Please update with the result.

Adobe Acrobat XI: Create PDF from Scanner

There is a lengthy (2-minute) delay for the scanner window to appear when attempting to Create PDF from Scanner with Adobe Acrobat XI (11.0.09) and Mac OS X 10.10 (14A389). I am using a Canon LiDE 100 scanner, and the latest Canon scanner driver:
LiDE 100 Scanner Driver Ver. 14.11.4a (OS X 10.5/10.6/10.7/10.8/10/9/10.10): This product is a TWAIN-compliant scanner driver for Canon color image scanner.
There is a thread on this subject on the Adobe Community discussion forums at https://forums.adobe.com/message/6852245#6852245

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Acrobat 9 Quits When Create PDF from Scanner Selected

Hi. I wonder if anyone can advise please.
I have recently installed Acrobat 9 on my MacBook Pro and have plenty of RAM. However, I can "Create PDF from Scanner" just the once. After that, Acrobat quits when I select Scan or quits if I cancel the scan.
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2. New User account
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Regards
Paul

After I discovered my problem of quitting after completing the scan of the first side of a 2-sided document and decided to go to Adobe for help, I should have known I was in real trouble after following their instructions for locating the Acrobat serial number. After bringing up the splash screen and clicking on it, instead of seeing the number the splash screen disappeared! So I had no option but to use the phone. Then their help person couldn't give me the serial number- he had to transfer me- and I chose to stay with him for help instead. He decided it was a conflict between the Acrobat & HP software and ended the help session.
I then did some on-line research and discovered others with the same problem, and came up with the comparison test with the Windows version. Adobe's phone system didn't recognize my Case #, but the second Help person said it worked fine. At that point, I got the feeling that I was in real trouble. After another hour going over the same ground and repeated denials that their software was at fault, the Helper refused my request that they do a Windows comparison test or send me a Windows version to test myself and promised to call me back with results of their "research". That call never came.
On the third call, again with the Case # unrecognized by the phone system, the Helper was even more unhelpful, probably after reading the record of the first two calls. He insisted on going back to the machine and over the same ground once again, and I ended the call.
I agree that the on line approach is better, and I may have to make a double call to get the serial number (neither of the two I have, each different on the case or on the CD worked) and try that if my request for a supervisor fails. Fortunately they are so incompetent that they can't track starting over.
I'm not a programmer, but have lots of varying experience with computers dating back to the first Atari-400. Since your Acrobat uses only the Twain driver component from your scanner software, the first place to look for a problem is in the Acrobat software, especially since the software doesn't run again after the first use without reinstalling, and the scanner continues to perform properly using it's installed software. The Windows comparison test such as Tim Whitfield was able to make, would clearly establish the Mac version of the Acrobat software to be at fault, but would still not resolve our problems. Unfortunately I hold out little hope for either you or I with Adobe, since neither their phone nor the online help has come up with a prior fix. This indicates a bug fix requirement, which for something like this looks to be a relatively long time in coming.

Adobe v9 on W7 and office 2007. cannot create PDF from MS word using Adobe. But can from Excel, PPT

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Yes, I’m saying that I can in WORD use “Save As ADOBE pdf” but cannot in ADOBE create a pdf file from a WORD (.doc or .docx) document. While I can from other MS Office apps like Excel and PowerPoint.
I understand I can use “work around” and save doc in WORD as pdf then compile all files needed (xml, ppt, pdf) in the ADOBE v9. to one big pdf document. But that is not the point of this post.
Jarda @ PC+NET Solutions
Mobile 613-532-7023
Office 613-385-1268
<http://www.pcplusnet.net/> www.pcplusnet.net

Create PDF From Scanner - Items not tagged by default in Adobe X?

Our associates leverage Adobe Acrobat's Paper Capture API to create PDFs directly from TWAIN-sourced scanners. In Adobe Acrobat 9.x, the resulting PDFs were automatically tagged. In version 10.x they are not, and I don't see a way to enable tagging automatically when using the "File -> Create PDF from Scanner" option. Strangely, the option to tag the PDF is available when using "File -> Create PDF from Web Page."
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When I try to create pdf from scanner, Acrobat shuts down, please help!!

When I try to create pdf from scanner, Acrobat shuts down, please help!!

Hi miketayber,
We would love to help, but need to know a bit more to get to the root of the problem. Please tell us:
What version of Acrobat are you using
What operating system you're on
Whether you've been able to scan previously
What you're scanning to (do you have the latest drivers?)
Is there an error message or number associated with the crash?
We look forward to hearing back from you.
Best,
Sara

How can I change the file version for scanned PDFs to 1.4 when using the "PDF from Scanner" feature from Acrobat XI? By default it's always saved as 1.5.

Because our IT system can only handle PDFs with versions up to 1.4, we need to "PDF from scanner" feature to store the scanned PDFs in version 1.4.
Acrobat 9 always saved it in 1.4, but starting with Acrobat X, the PDFs are saved in 1.5.
There must be a setting or configuration somewhere where I can change this.
I already tried modifying the distiller's standard joboptions, but that did not work.
Thanks for any help

We use in our software an open-source pdf library that only supports pdf versions up to 1.4. I know it is old, but it's not that simple to exchange it.
But I just had a look into the Actions as you suggested. This way I get it to work. It costs one additional click, so that's acceptable.
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Acrobat (10.1.3) crashes when exporting a pdf from InDesign (7.5.2)

So every once and a while I export a file to pdf from InDesign and Acrobat crashes. Sometimes it doesn't crash until I reduce file size. It always happens when it is actually saving the file. Usually I am overwriting a file with a newer version but not always and either way I get a crash. I copied my crash report below. Please help. This reduces my productivity greatly.
http://pastebin.com/DNpKCNXA

I'm going to leave this open here in case anyone has some ideas, but since this is an Acrobat crash (it looks like it might have something to do with security), you should cross post in the Acrobat forum.

Why do I see incorrect fonts when I create PDFs from Word

When I first started using Acrobat (versions 3 through 5), it was an incredible product because it could create an exact copy of a document I created with a DTP program. I could send that PDF to someone who did not have the DTP program, yet the recipient saw exactly what I created in the DTP program. That's what made Acrobat great. It worked flawlessly.
Now I have Acrobat Pro XI, and I can't create a PDF from Word and get the correct fonts. I've seen quite a few messages on this forum and elsewhere indicating that other people have this problem, too. But I haven't found a solution. I've tried many things that are suggested--embed fonts, don't embed fonts, and different settings. Nothing seems to work. I've spent hours on this insted of doing the job I am paid for (writing). So I'd be very glad if anyone knows how to fix this.
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Some messages suggest that rolling back to Acrobat 8 will solve this problem. It's hard to believe that's the only solution.

I was starting to think this might be an issue with font fauxing (I think that's the tech term). You've confirmed it.
Here's what can happen.
Font designers design a font, and (if they have the enthusiasm) bold and italic and bold-italic versions of the font. If you compare carefully, you will see that they are often quite different designs (look at lower case "a" for example, you'll often see that different in italic). Anyway, in an ideal world the font designer has provided four font files. Choose the bold/italic buttons in Word and it (well, actually Windows) picks the right font file.
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Unwanted blank pages inserted when creating pdf from scanner

Hello, when creating a pdf from a document scanned via Adobe Acrobat X Pro, the program inserts an unwanted blank page in between each page being scanned. So, if scanning 50 pages, we get 100, etc. How do we remediate this problem? We have worked with the default settings, to no avail. We're using a Fujitsu fi-5530c2 scanner. We would appreciate any input to help resolve this issue! Thanks Mark

Hi,
you can automaticaly fix previously made documents using the Preflight tool.

Adobe Standard 9.1.0 crashes when attempting create .pdf from scanner

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