Adobe Story 'Acts' bugs

Hi,
I am so glad that Story finally has Acts included. Unfortunately, the feature is still rather buggy.
1. Adding a new act at the end of an act includes the last scene of the previous act.
2. Every time I create a new act, it puts one scene in the outline, e.g. "Scene 01" will appear under "Act #2", but then Scenes 02 - whatever appear beneath a new act called Act #. The script view doesn't reflect this at all.
3. The '>' icons for the Acts sometimes have an extra white triangle hhovering over them.
Thanks for a great product. I particularly like that the icons and UI have finally started looking like other Adobe products.
Has anybody else found these bugs?
Regards,
Francois

Hi,
I would like to clarify a few points regarding your query.
1. Adding a new act at the end of an act includes the last scene of the previous act.
- To insert an act you have to place the cursor anywhere in the scene which you want to make the first scene of the Act. So, you have to place the cursor on the next scene not on the End of Act as "End of Act" is  the part of the previous act.
2. Every time I create a new act, it puts one scene in the outline, e.g. "Scene 01" will appear under "Act #2", but then Scenes 02 - whatever appear beneath a new act called Act #. The script view doesn't reflect this at all.
- In the script view we show Start of Act and End of Act only with the first and last scenes of the act. If you want to see the act number to which any other scene belong please open the scene properties panel ( View Menu > Scene Properties Panel ) nad look at the Act field present.
3. The '>' icons for the Acts sometimes have an extra white triangle hhovering over them.
- This UI issue is not reproducible at our end.
If you still have any other issues regarding this we can have a small connect session.
Thanks
Sonal (Adobe Story Team)

Similar Messages

  • Adobe story free - chromebook auto-scroll to bottom bug

    The OS used on the Chromebook is a variation of Linux called Kernel.  When using the online version of adobe story free, the page will scroll to the bottom of the script when scrolling the smallest bit. This is using the touchpad and was not tested using and external mouse so that may be the issue.

    This issue was reported in the this thread as well
    Scrolling problem in output window.
    It's logged as bug # 6021950 and the fix would be in the next release.
    -Raghu

  • Unable to install Adobe Story desktop app on OS X

    Hey everyone.  I'm a recent owner of the Retina MacBook Pro and subscriber to Adobe Creative Cloud.
    I'm having trouble installing the Adobe Story desktop app on OS X 10.8.2. When I go to the Story Plus web app and try to install the desktop app, the Air installer says something along the lines of "...the installer is damaged. Request a new installer from the developer."
    Now on my previous MBP, this had never happened, and the app installed the first try. I've tried a multiple times to get this to work, but no avail. I'd really appreciate it if someone could help me get Adobe Story running as a desktop app.
    Also, one more thing: attempting to log in to the Adobe support forums sends me into a redirect loop on my notebook. I ended up having to log into here on my iPad. Not sure if that's a bug or something on my side; thought it I should point it out.
    Anyways, cheers and thanks to anyone who can help.

    I see this link on the Adobe Story forum here http://forums.adobe.com/thread/1078357. Please post here in the Adobe Story forum and they will help resolve your issue.

  • CS Live Icon not updating due to Adobe Story

    This is terribly annoying. The icon in Photoshop will not update, even though I have already signed in and used Adobe Story, despite it being completely useless to me in my line of work. What do I have to do to get it to recognize I have seen the service and unflag? Or is it possible to remove items from that list or something?
    Any help would be greatly appreciated. Thanks!

    hi,
    I think you are talking about the 'blue start icon' that is appearing infront of the 'adobe story' link.
    If that's the case than it's a bug which is persent in CS5 and has been fixed in 'soon to be released update'
    for now there is a workaround:
           1) close photoshop and kill 'cs5servicemanager' process from activity monitor
           2) now delete the cache folder (location of cache folder shown below, click to enlarge)
        3) start photoshop and verify
    thanks
    ratnesh
    adobe story team

  • Unable to log into Adobe Story CC Desktop App

    Good day,
    I'm having troubles getting into the App. It was working fantastic until a recent power outage. Now when I load it, it gives me the welcoming splash screen with the Learn More & Sign In. When I sign in, it seems to load, but then resets to the same screen. I have uninstalled using Control Panel (Win7) and reinstalled, but it still acts the same. When I load Adobe Premiere, there is an oddity that it doesn't seem to be connected to Adobe Story as the option to work with it is grayed out.
    I would love to have access from my desktop to this program, but I am at a loss. I have scoured the discussions and removed registry keys and removed temporary files associated with it, but there's a good chance I didn't get the right one if that is the solution I need.
    Any help would be appreciated as I would like to get back to this fantastic program as soon as possible, the web interface is nice and working as is, but I miss the desktop app functionality.

    Hi tpolson,
    To understand this issue better and suggest you a proper fix, can you mail us these two files at DL-AdobeStory-support<at>adobe<dot>com ?
    1. Open Windows explorer and type '%appdata%' in address bar. (if you are on Mac, open finder then open Go To folder dialog and enter '~/Library/Preferences/')
    2. Go to 'com.adobe.AdobeStory.<some-number>/Local Store/' folder
    3. Send 'offlineAccountInfoStorage' and 'infoStorage' files.

  • CS Live Icon in Photoshop not updating due to Adobe Story

    I originally posted this in the Adobe Story forum... (http://forums.adobe.com/thread/831979?tstart=0)
    anyone have some input on this?

    hi,
    I think you are talking about the 'blue start icon' that is appearing infront of the 'adobe story' link.
    If that's the case than it's a bug which is persent in CS5 and has been fixed in 'soon to be released update'
    for now there is a workaround:
           1) close photoshop and kill 'cs5servicemanager' process from activity monitor
           2) now delete the cache folder (location of cache folder shown below, click to enlarge)
        3) start photoshop and verify
    thanks
    ratnesh
    adobe story team

  • West RealLegal E-Transcripts .ptx extension into Adobe Story

    Hello. This is my first dive into sutitling and transcripts with video. I am at a loss on how to use West RealLegal E-Transcripts in the Adobe Production Suite. My research tells me that by using Adobe Story, I can use the .astx file and the speech analysis tool to link up the video to metadata and then Adobe Encore.
    Is there a way to bring the information from a .ptx file into a usable format for Adobe Story?
    Thanks.

    Thanks, Petros_!
    That's good input. If this issue is important to you, consider submitting your own bug report. Feel free to copy and paste from mine, if it helps. (Just be sure to verify all results on your own setup first.)
    Whenever possible, I'm trying to post bug reports on this forum in addition to submitting them to Adobe. Partially, this is to allow me to include graphics or go into slightly more detail, and partially it's to make bug reporting more transparent—to raise awareness of known issues among fellow users and reduce duplication of effort, to create a record, and to increase public visibility of these issues. It also allows for corrections or additions to be made by myself or other users.
    However, it's not a true bug reporting system. So we don't know whether the Fireworks team has looked at this yet, whether it has been or will be assigned to someone, or whether your comment on this thread will be read by anyone on the Fireworks team.
    Nevertheless, it is quite an investment of time tracking down a bug and writing it up like this, so I appreciate the kudos!

  • Adobe story does not export lines of dialogue that are amrked with (CONT'D) into a csv file.

    For some reason Adobe story does not export lines of dialogue that are marked with (CONT’D) into a csv file. The rest of the dialogue exports fine, bit the bits that are marked with (CONT’D) do not show up in the dialogue column !. Can this be changed with some settings or is this a bug? The script was imported from an FDX file. If anyone has a fix for this, please, let me know.
    Thenk you.

    Thanks for reporting this issue.
    This is indeed a bug.
    Just to get correct data in csv, a workaround for this issue could be to replace word 'CONT'D' with a place-holder word, perform an export-to-csv and then change it back.
    1. Press Ctrl+F in script to open Find/Replace
    2. Replace word 'CONT'D' with a placeholder word, say 'TEMPCONTD'
    3. Export the script to csv
    4. Now replace the placeholder word with 'CONT'D'

  • Adobe story stuck at "ST STORY" and is not loading

    I am trying to use adobe story free for the first time.  Joined adobe cloud.  Uploaded latest flash.  Cleared all cash.
    can load in, but when hit get started the screen has "ST ADOBE STORY" and a orange bar like it is loading, but does nothing else.
    one post suggested trying a different browser, I was using chrome.  I use IE, and it immediately went to the same place.  it skipped join, sign in .....

    - First update the flash player plugin ( http://get.adobe.com/flashplayer )
      and then make sure that your browser is able to display flash content. To check this you can visit this site: Adobe - Flash Player
      Here you should be able to observe the 'Version Information' box.
    Now visit Adobe Story again in the browser and login.
    The 'St Adobe Story' animation page is a place-holder page while browser is downloading the Adobe Story application in the background. (application is of nearly 3 MB in size)
    - If you are still stuck on that page after few minutes then you can try the following to make sure that this is not an issue related to cache/cookies.
       - Open New Private Browsing Window of the browser ( In Chrome the option is 'New Incognito Window' )
       - Visit Adobe Story in that window, login and wait few minutes for application to load.
       - If you are able to login in this window then please clear your browser's cache and cookies (How do I clear my web browser's cache, cookies, and history?)
    - If it is still stuck, then please try to update your browser. ( or may be install a new browser, say firefox, and try on that one )

  • Adobe Story Script integration with Premiere Pro Doesnt allow me to embed the script

    Goal:  Embed an Adobe Story Script into Premiere Pro. (mac)
    Method:  I have a video with a verbatim transcript.
    I inport the transcript into Adobe Story and save it in the proper Adobe Story File extension (.astx)
    I save it to the Adobe cloud and I have also exported it to my desktop.
    I launch Premiere Pro and import the video that I have transcribed.
    The I try one of 3 ways to get the script to the video in PP.
    The first steps are the same as below:
    I go to Adobe Story and log in from within PP.
    I locate the file.
    I add a Scene.
    I make sure the scene is the same as it is within PP
    then...
    1.
    I drag and drop it onto the Movie file.
    Nothing appears within the Embed Adobe Story Script Meta Data field.
    2.
    I click on Analyze and the Embed Adobe Story Script script checkbox remains greyed out (Unable to select it)
    If I click Analyze then PP will analyze the script (does a decent job) but this is NOT what I want.  I want to attach the verbatim script to the video which is why I have it transcribed.
    3.
    Right click on the movie file within PP and the contextual menu allows me to attach a script.
    I locate my downloaded .astx file on my Mac and select it.
    Still nothing appears within the Embed Adobe Story Metadata field.
    I have worked with Anand from support who suggested I post this question here.
    I dont know if there are only certain Adobe templates for which this will work (ie TV script, Film etc)
    He suggested that this would most likely work only for the .mov file formats, but then discovered that it should work even for .mp4 files.
    In any case - if anyone has any thoughts, ideas, or has experience with this It would be greatly appreciated.
    Jon
    17 Views Tags: premiere proContent tagged with premiere pro, adobe story scriptContent tagged with adobe story script, embed adobe story script into premiere proContent tagged with embed adobe story script into premiere pro
    Translate

    You need to ask in Adobe Story and/or http://forums.adobe.com/community/premiere/content
    The Cloud forum is not about using individual programs
    The Cloud forum is about the Cloud as a delivery & install process
    If you will start at the Forums Index https://forums.adobe.com/welcome
    You will be able to select a forum for the specific Adobe product(s) you use
    Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

  • Where are the Adobe Story app files stored on my computer?

    I can't afford to subscribe (especially to a program I already paid for), but I really need the files that I was working on in Story offlline before the subscription-only lockdown.  I've already talked to tech support who said there's no way I can access the Story AIR application on my PC, but I absolutely need those files, so I will dig through XML or whatever format to get the info I need.
    Please help!
    Dale

    Hey,
    At the moment I keep getting an error saying "The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author".
    I haven't fixed this problem yet though I've tried downloading the AIR3.3 like the other discussions say, though I don't think I even had AIR3.4 on my computer and it was working fine a month or so ago. Having said that I really want the offline files from Adobe Story as well so I can keep working on them whilst I try and fix the above problem. Any help in this area would be appreciated.
    Thanks
    Jo

  • Why can't I sign in to my Adobe Story?

    I haven't used it in a while, but I have a few scripts in it. I just clicked on a file on my Mac with the extension ".stdoc" and it asked me to download updates in AIR. I downloaded as asked and now I get "Sorry, an error has occurred. The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author."
    When I click on the program "Adobe Story.app" in my applications directory, it asks me to download a newer version and then I get the same message.
    How do I open this file with the .stdoc extension? Thank you in advance.

    Sorry for a late reply. The desktop application issue can be resolved by installing the latest version.
    - first please remove the existing Adobe Story app from your system (move it trash and please remove it from trash too)
    - then sign into story.adobe.com, go to its home page and click on 'Install desktop application'
    (or you can download the installer directly from https://story.adobe.com/AIR/AdobeStory.air , and then double click on the downloaded file to install it.)

  • Known Issue while running Adobe Story desktop application for the first time on Mac OS 10.8

    You may encounter the following error message while running the Adobe Story desktop application for the first time on Mac OS 10.8:
    For resolution, please go to:
    http://helpx.adobe.com/story/kb/run-story-app-mac-os.html

    The /Developer directory contains the compiler(s) and various tools and libraries.
    Does your user account name really contain a single quote? If so, it looks like the quote is getting eaten by one of the build scripts, which is resulting in a file path that doesn't exist.

  • Unable to install Adobe Story desktop application.

    Okay, so just as the title says I am having trouble installing Adobe Story for desktop. This is what I have been doing:
    1. Going to the site and clicking install desktop application.
    2. Saying ok to the install.
    3. Then when open and save comes up I have tried both.
    4. Saying that yes I want to install the application.
    5. Then I press continue.
    Then it always says this: The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.
    I have uninstalled Adobe Air then I reinstalled it. It still does not work. Any help would be appreciated.

    Can you mail us the AIR installation log file? It would help us to isolate the cause of this issue.
    You can locate this log file by following the steps mentioned at this link:
    http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html#main_viewlog
    You can then mail us that log file at DL-AdobeStory-support<at>adobe<dot>com

  • Cannot download Adobe Story Desktop Application

    Hello, and thank you in advanced. I'm getting started in writing and was thrilled to find Adobe Story, so much so I upgraded to Adobe Story Plus along with the Creative Cloud. Then, a desktop applocation? The one thing that was missing!
    So, when I go to download the Desktop Application I am prompted that I will need to install Adobe Air as well, as it is required for the installation. I have Adobe Air but I hit install anyways. It completes the progress bar and then switches to a dialoge stating: A download error occured. Try to download again?
    In response I try multiple times more. Sometimes it doesn't even complete the progress bar and just skips to the failure notification. I've uninstalled and reinstalled Adobe Air. I've logged in and logged out. I've waited several days between my attempts and I always get the same result.
    If there's anything you guys can do it will be greatly appreciated. Thank you so much!

    Hi,
    There is an issue with Adobe AIR installation with Chrome browser.
    Can you please try with some other browser, say firefox/safari
    Thanks
    Rohit
    Adobe Story Team

Maybe you are looking for