Adobe story is not going online, error "not responding", will not go online to sync

I am on a mac book pro, latest version, I am trying to go online, work online, in order to sync with the cloud so my writing partner can see the latest draft. never had an issue before and now it won't go online. I have signed out, closed the app, signed back in, tried different wi-fi's etc etc. nothing is working and I am needing to force quit the app because it is just not responding. I get the spinning beach ball.

Thank you but, since I did that when I try to sign in it says "ERROR: Sorry, your Story free subscription does not allow access to this application. Please upgrade your subscription." Then my options below are cancel or upgrade now. I don't want to upgrade. And I still don't know if my script is still there or not. A lot of times I've had to work on it offline. Even though I saved it, has it been deleted? Please tell me it hasn't been. I log on to my account on the adobe sight and all my work is gone. Same with the app version.
What do I do now? I've never had this problem before and it's a little frustrating, off putting and scary. (Scary as in I've lost all my work.)

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Adobe story is not going online, error "not responding", will not go online to sync

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