Adobe Story just updated and the Sign-in Screen won't go away, what to do?

Adobe Story updated when I opened a project. I allowed it to update and unfortunately I get the sign-in screen on 3/4 of the screen and my project on the rest. Ok, I sign-in again and restarted the laptop and still have the sign-in screen.
Any suggestions to clear this up appreciated.
Rich

hi,
please click on the sign out button shown in projects view. you would be logged out then . this happens at times when we use stay signed in option while logging in. I hope this solves your problem. please get back to us in case of any issues.
thanks
Rashmi (Adobe Story Team) 

Similar Messages

  • How do i change my creative cloud id,as my adobe id is different and the signed in id is different?

    how do i change my creative cloud id,as my adobe id is different and the signed in id is different?

    Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
    Click on the link below, and after that click on "Still need Help? Contact us."
    Then on the next page, click Chat.
    There is also a phone option. 1 (800) 833-6687
    There's also a dedicated user forum at:
    http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

  • Just updated and the menu has been changed without asking me. How to change the color?

    The new white font on pale green background is awful and difficult to read. Where can I customize these?

    Here are a few suggestions for restoring the old design. I hope you’ll find one that works for you:
    *Use the [https://addons.mozilla.org/en-US/firefox/addon/classicthemerestorer/ Classic Theme Restorer] to bring back the old design. Learn more here: [[How to make the new Firefox look like the old Firefox]]
    *Use the [https://addons.mozilla.org/en-US/firefox/addon/the-addon-bar/ Add-on Bar Restored] to bring back the add-on bar. Learn more here: [[What happened to the Add-on Bar?]]

  • 10.5.3 update and the black- restart screen results

    Yesterday i loaded the new update and on restart got the black screen on my new 24 inch Imac. Called it a day. Today I did a restore from my time machine g-drive and am back to running without the new update but with all files intact. The restore works great.
    I do run vmware fusion on this machine and am wondering if I should delete the enhanced app. bundle in library before trying again or am I just barking up the wrong tree?

    I have finally got the upgrade loaded but not without a few problems. I did work all the suggestions and still was stuck with the kernal panic. This time it took a while to develope and was not immediate as it was the first time i loaded 10.5.3. I was able to restart and open disk utility and run permission repair. So far the system is working fine. My guess is that Apple has a problem between the update software and some configuration on the imac. Next I will try my laptop. hmmmmm. Thanks for the help it gave me just enough so i could get on the road again.

  • New nano and the broken shuffle that won't go away in iTunes

    Situation: Had a 512 Shuffle for less than a year before it fizzled out. Bought a new 1G nano just this week. Love it but some problems with iTunes. (Running Windows XP)
    The ONLY time that iTunes will recognize the new nano and let me update it is if it is plugged in through a restart of Windows. Everything works great then. I can update it to my heart's content.
    Any OTHER time when I plug in the nano iTunes "sees" it as the old shuffle, which is of course dead.
    I've tried multiple uninstall/reinstall (the Windows way, right?) of both iTunes and the iPod software. But there is something lingering in there that makes iTunes keep going back to the broken shuffle's playlist.
    Any suggestions?
    Dell   Windows XP Pro  

    s'okay!
    ... this is a long shot. but what i'm wondering is if you've got a very weird version of this particular issue:
    Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear
    (it would be a "doubled" version of this problem. Windows starts misidentifying the shuffle as the other drive, and an ipod_control folder makes its way onto the other drive. then when you plug in the nano, you get the confusion again, Windows sees the ipod_control folder on the other drive, and ends up thinking that that's the old shuffle ... that's the long-shot theory, at least ...)
    love, b

  • The iTunes Popup Screen Won't Go Away On My iPod. Help :c

    There's an usb and the iTunes logo on my iPod and it won't go away. I've tried turning it off and back on but it still does it. Also, I've tried pluging it into my laptop and taking it out, as well as, "ejecting" manually on my iTunes window on my laptop, but nothing seems to work. Please Help Me Out. /:
    I don't want to restore it...

    The screen is telling you to restore the iPod via iTunes. You have to do that.

  • Can't sign in to some mobile apps, I just stay on the sign in screen...

    This is only since I went to ios 5 and i cloud.

    Hi, bamboo64. 
    Try closing all open applications in multitasking and power cycling the device.  Once this is done test the results.  If the issue persists, I have included a couple troubleshooting articles that I would recommend going through. 
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers,
    Jason H. 

  • Can't access story I Just bought Adobe story but when I press sign in there appears an ST logo with a spinning @bar that has been on my screen for hours 

    I Just bought Adobe story but when I press sign in there appears an ST logo with a spinning @bar that has been on my screen for hours

    Can you please try the following?
    - first make sure that you have flash player up-to-date. You can get the latest version from https://get.adobe.com/flashplayer
      Now log into story wait for some time to see if this resolves your issue or not
    - If it doesn't then try opening private browsing/incognito mode of your browser and try logging into Story from there
      If you are able to login then you should try clearing cache and cookies of your browser

  • 10.5.4 Update, has me stuck restarting over and over to the sign-in screen.

    Hi,
    I updated both my iMac and iBook using Software Update and downloaded 10.5.4. The iMac was smooth sailing, the iBook pretty much rough seas. The iBook is stuck in a restart cycle, I sign-in and Mail comes up as is the norm, then a spinning beach ball for a few minutes and back to the sign-in screen. I have repaired permissions using the OS disc, still no way to get the iBook to start up correctly.
    The iBook is a G4.
    Solutions?
    Cheers.

    Also, PubSubAgent comes up just like this:
    http://www.mmisoftware.co.uk/weblog/?p=293
    Very odd. Perhaps an Archive and Install is in order?
    Cheers.

  • I am trying to update Adobe Bridge and Photoshop CS6, because it is not opening my CR2 files taken by my Canon 6D.  I have tried to go to help updates, and the software says that it is "Up to Date".  However, if I view the plug-in, it says that Camera R

    I am trying to update Adobe Bridge and Photoshop CS6, because it is not opening my CR2 files taken by my Canon 6D.  I have tried to go to help > updates, and the software says that it is "Up to Date".  However, if I view the plug-in, it says that Camera Raw is only version 7.1.  I can not find a direct download for Camera Raw 7.3, only the DNG converter, NOT CAMERA RAW!  Please Help!

    Did you fix your issue?  I am having the same one

  • My Iphone 4 just updated to the iOS6.  I've connected it to my computer for the first time since then, and wanted to back up my photos in iPhoto.  However, although Iphoto recognized my phone, it shows no photos to upload or backup. ??

    My Iphone 4 just updated to the iOS6.  I've connected it to my computer for the first time since then, and wanted to back up my photos in iPhoto.  However, although Iphoto recognized my phone, it shows no photos to upload or backup.  It lists my phone in the "devices" category on the left bar, but no longer shows any of my photos.
    Does anyone have any suggestions?

    I've reread your question several times and am not sure I understand it.
    Are you trying to basically start over, as if you just took your iPhone out of the box?  If so, do:
    Settings > General > Reset > Erase all content and settings

  • So I just updated to the newest update that was available for safari and iTunes but now it won't let me go on the Internet using safari and  it also won't let me sync my songs ,,,,,it takes forever to back up my iPad AND my iPod so what can I do ?

    So I just updated to the newest update that was available for safari and iTunes but now it won't let me go on the Internet using safari and  it also won't let me sync my songs ,,,,,(it takes forever to backup my iPad AND my iPod) so what can I do ?

    If you're on windows try the following:
    This worked for me an hour ago and has allowed me to sync ok. Still haven't tried downloading the new version 5 to the phone yet as I'm still backing up photos etc just in case.
    1. Quit itunes
    2. Start an elevated command prompt (Start Menu -> All Programs -> Accessories -> right click Command Prompt -> Run as Administrator)
    3. Once in the command prompt type the following 3 words starting where your cursor is flashing: netsh winsock reset
    4. press ENTER
    5. Reboot your machine
    6. Restart itunes & connect device to sync
    7. Good luck  

  • Itunes 10.6.3 - Just update to the new Itunes and the album artwork is not sticking anymore... I upload the artwork and when I change songs and go back the art is gone. Anyone with similar issue ?

    Itunes 10.6.3 - Just update to the new Itunes and the album artwork is not sticking anymore... I upload the artwork and when I change songs and go back the art is gone. Anyone with similar issue ?

    I have this issue.  Album artwork was totally fine before.  After this update, it is all messed up and even got messed up when transferred to my iphone.
    iTunes doesn't have the artwork anymore, but then iPhone has it but shows wrong artwork with wrong albums.
    Please fix!

  • I just updated to the latest version of iTunes and now it will not sync with my iPhone 5

    I just updated to the latest version of iTunes and now it wont detect my iPhone 5 to sync.  Can anyone help?  I am running on Windows 8.  
    I have already gone into control panel and repaired the program.  Nothing is working!

    See the tt2 user tips for help:Troubleshooting issues with iTunes for Windows updates

  • I have just updated to the new iOS 6, and all my contacts have disappeared? Is there a possible solution to get them back?

    I've just updated to the new iOS 6 and all my contacts have dissappeared, is there a possible solution to bring them back, I really need them back. Thanks in advance.

    You tried clicking on "phone" then "groups" and "Show All Contacts"

Maybe you are looking for