Adobe Story super slow after last update - PC & Mac

Hi,
Adobe Story has become very unresponsive after the last update. I've found this on my Macbook Pro and my work PC which has 24GB of RAM. In fact, I can barely surf the web on my Macbook Pro if Story is open now. It generally takes about 5 seconds for Story to respond when I type, change between applications, and scroll up or down.
I know this was an issue with a release in 2011. Has something similar happened again?
Francois

I have tried both online and offline. Makes no difference. I think it’s actually becoming worse. Strange that it affects both my Mac at home and my PC at work. When I ran it on Mac last night, Story was using nearly all 4GB of my RAM.
Connect isn’t good for me this week. I’ll see if the problem persists and contact you next week.

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Hi yipck,
Thanks for visiting Apple Support Communities.
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Many site issues can be caused by corrupt cookies or cache.
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You may need to ask for help in the individual program forums
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If you start at the Forums Index https://forums.adobe.com/welcome
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File "/usr/lib/gdesklets/main/__init__.py", line 3, in <module>
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File "/usr/lib/gdesklets/utils/ErrorFormatter.py", line 4, in <module>
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Back2Cali wrote:
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libcups:
there is only a PKGBUILD (no additional files) so I think this should do it (back to 1.2.9)
cups:
there are more files than just the PKGBUILD, but most of them haven't been modified since a long time except PKGBUILD (9 days ago) and maybe fr-template.patch (3 weeks ago), so most important should be this page.
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or when Apple will release the new version ?
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These are user to user forums. If anyone knows the answer, they will give it.
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After last update the split keyboard option is not working and side switch button option works opposite for mute and rotation lock

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Hi
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Any assistance would be greatly appreciated - we are an apple household and this is effecting everything!
Log List ITunes
8/06/2014 2:39:28.757 pm com.apple.launchd.peruser.502[281]: (com.apple.iTunesHelper.27664[421]) Spawned and waiting for the debugger to attach before continuing...
8/06/2014 8:51:05.999 pm com.apple.launchd.peruser.502[281]: (com.apple.iTunes.49488[3827]) Exited: Terminated: 15
8/06/2014 9:04:40.000 pm kernel[0]: hfs: mounted iTunes on device disk3s2
8/06/2014 9:04:40.513 pm mds[40]: (Normal) Volume: volume:0x7fd43483dc00 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/iTunes
8/06/2014 9:06:34.278 pm sudo[3918]:     root : TTY=unknown ; PWD=/private/tmp/PKInstallSandbox.yTVHam/Scripts/com.apple.pkg.iTunesX.tO4vG4 ; USER=mel ; COMMAND=./Tools/AlertAll.app/Contents/MacOS/AlertAll /
8/06/2014 9:06:46.629 pm com.apple.launchd.peruser.502[281]: (com.apple.iTunesHelper.27664[421]) Exited with code: 1
8/06/2014 9:06:49.536 pm iTunesHelper[240]: _SubscribeForMuxNotifications (thread 0x7fff7ef70310): USBMuxListenerCreate: Connection refused
8/06/2014 9:06:49.536 pm iTunesHelper[240]: _SubscribeForMuxNotifications (thread 0x7fff7ef70310): USBMuxListenerCreate: Connection refused
8/06/2014 9:08:05.643 pm iTunesHelper[4058]: _SubscribeForMuxNotifications (thread 0x7fff7ef70310): USBMuxListenerCreate: Connection refused
8/06/2014 9:11:05.077 pm com.apple.launchd.peruser.502[281]: (com.apple.iTunes.49488[4118]) Exited: Terminated: 15
I was unable to find anything starting with iTunes under User Diagnostic Reports however located several starting with CFPREFSD, this was the latest one
Process:         cfprefsd [4137]
Path:            /usr/sbin/cfprefsd
Identifier:      cfprefsd
Version:         855.16
Code Type:       X86-64 (Native)
Parent Process: launchd [281]
Responsible:     cfprefsd [4137]
User ID:         502
Date/Time:       2014-06-08 21:11:04.973 +1000
OS Version:      Mac OS X 10.9.3 (13D65)
Report Version: 11
Crashed Thread: 2 Dispatch queue: com.apple.root.default-priority
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000010e0c3000
VM Regions Near 0x10e0c3000:
    Dispatch continuations 000000010d800000-000000010e000000 [ 8192K] rw-/rwx SM=PRV
--> mapped file            000000010e083000-000000010e1be000 [ 1260K] r--/rwx SM=COW /Users/USER/Library/Preferences/*/*.plist
    MALLOC_LARGE           000000010e1be000-000000010e2f9000 [ 1260K] rw-/rwx SM=PRV
Thread 0:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib                  0x00007fff8f0bc662 kevent64 + 10
1   libdispatch.dylib                       0x00007fff963fc421 _dispatch_mgr_invoke + 239
2   libdispatch.dylib                       0x00007fff963fc136 _dispatch_mgr_thread + 52
Thread 1:: Dispatch queue: com.apple.root.default-overcommit-priority
0   libsystem_kernel.dylib                  0x00007fff8f0bbcaa __sigsuspend_nocancel + 10
1   libdispatch.dylib                       0x00007fff964047da _dispatch_sigsuspend + 21
2   libdispatch.dylib                       0x00007fff964047c5 _dispatch_sig_thread + 45
Thread 2 Crashed:: Dispatch queue: com.apple.root.default-priority
0   libsystem_platform.dylib                0x00007fff982c80de _platform_memmove$VARIANT$Nehalem + 254
1   libxpc.dylib                            0x00007fff907cf81e xpc_data_create + 82
2   com.apple.CoreFoundation                0x00007fff90641386 -[CFPDSource acceptMessage:] + 806
3   com.apple.CoreFoundation                0x00007fff90648d67 __handle_synchronize_message_block_invoke + 215
4   com.apple.CoreFoundation                0x00007fff9063fc1a __90+[CFPDSource withSourceForDomain:forRemoteClient:inContainer:user:byHost:managed:perform:]_b lock_invoke_2 + 42
5   libdispatch.dylib                       0x00007fff963fd1bb _dispatch_call_block_and_release + 12
6   libdispatch.dylib                       0x00007fff963fa28d _dispatch_client_callout + 8
7   libdispatch.dylib                       0x00007fff963fc082 _dispatch_root_queue_drain + 326
8   libdispatch.dylib                       0x00007fff963fd177 _dispatch_worker_thread2 + 40
9   libsystem_pthread.dylib                 0x00007fff998cfef8 _pthread_wqthread + 314
10 libsystem_pthread.dylib                 0x00007fff998d2fb9 start_wqthread + 13
Thread 2 crashed with X86 Thread State (64-bit):
rax: 0x000000010e1be040 rbx: 0x00007f9bb24043d0 rcx: 0x0000000000000010 rdx: 0x00000000000fa5fc
rdi: 0x000000010e1fe010 rsi: 0x000000010e0c2fd0 rbp: 0x000000010d7294b0 rsp: 0x000000010d7294b0
   r8: 0x0000000000000003   r9: 0xfffffffef1e41fff r10: 0x00007f9bb2404210 r11: 0x000000000013b040
r12: 0x000000010e1be000 r13: 0x00007f9bb2504b40 r14: 0x000000010e083000 r15: 0x000000000013a60c
rip: 0x00007fff982c80de rfl: 0x0000000000010202 cr2: 0x000000010e0c3000
Logical CPU:     1
Error Code:      0x00000004
Trap Number:     14
Binary Images:
       0x10d5d9000 -        0x10d5d9fff cfprefsd (855.16) <4342939E-DB15-3A1A-BCDE-6B3EF244CAAB> /usr/sbin/cfprefsd
    0x7fff6eedc000 -     0x7fff6ef0f817 dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
    0x7fff8cc03000 -     0x7fff8cc2cff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
    0x7fff8ee44000 -     0x7fff8ee4bfff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
    0x7fff8ef27000 -     0x7fff8ef2bff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
    0x7fff8f0a1000 -     0x7fff8f0a5ff7 libsystem_stats.dylib (93.90.3) <4E51D5B0-92A0-3D0D-B90E-495A1ED3E391> /usr/lib/system/libsystem_stats.dylib
    0x7fff8f0a6000 -     0x7fff8f0c2ff7 libsystem_kernel.dylib (2422.100.13) <498AEBD7-4194-3CF2-AA16-D5D03FFBD8C0> /usr/lib/system/libsystem_kernel.dylib
    0x7fff8f626000 -     0x7fff8f637ff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
    0x7fff8f638000 -     0x7fff8f686fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
    0x7fff8f879000 -     0x7fff8f894ff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
    0x7fff8fb06000 -     0x7fff8fb09ff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
    0x7fff8fb0a000 -     0x7fff8fb0bffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
    0x7fff8fb2e000 -     0x7fff8fb33ff7 libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
    0x7fff904b0000 -     0x7fff90695fff com.apple.CoreFoundation (6.9 - 855.16) <A63E680E-E4B2-368B-8564-9DBE0D8DDB91> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fff907cd000 -     0x7fff907f1fff libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
    0x7fff90e2c000 -     0x7fff90e2dff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
    0x7fff912c0000 -     0x7fff912c1ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
    0x7fff928cb000 -     0x7fff928d5fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
    0x7fff9342b000 -     0x7fff9343cff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
    0x7fff935ac000 -     0x7fff935b3ff8 liblaunch.dylib (842.90.1) <38D1AB2C-A476-385F-8EA8-7AB604CA1F89> /usr/lib/system/liblaunch.dylib
    0x7fff94021000 -     0x7fff94048ffb libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
    0x7fff94904000 -     0x7fff9490bff3 libcopyfile.dylib (103) <5A881779-D0D6-3029-B371-E3021C2DDA5E> /usr/lib/system/libcopyfile.dylib
    0x7fff94d40000 -     0x7fff94eedf27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
    0x7fff94eee000 -     0x7fff94ef3fff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
    0x7fff94f28000 -     0x7fff94fb1ff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
    0x7fff9510d000 -     0x7fff9510dff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
    0x7fff95121000 -     0x7fff95122fff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
    0x7fff9551f000 -     0x7fff95546ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
    0x7fff957eb000 -     0x7fff959a3ffb libicucore.A.dylib (511.32) <A7CE7DAD-D3AD-36A2-BE4F-25C5F21FADBB> /usr/lib/libicucore.A.dylib
    0x7fff95bf4000 -     0x7fff95bf6ff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
    0x7fff95c26000 -     0x7fff95c68ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
    0x7fff96057000 -     0x7fff9605ffff libsystem_dnssd.dylib (522.90.2) <A0B7CF19-D9F2-33D4-8107-A62184C9066E> /usr/lib/system/libsystem_dnssd.dylib
    0x7fff963f9000 -     0x7fff96413fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
    0x7fff96414000 -     0x7fff9641dff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
    0x7fff96a20000 -     0x7fff96a21ff7 libSystem.B.dylib (1197.1.1) <E303F2F8-A8CF-3DF3-84B3-F2D0EE41CCF6> /usr/lib/libSystem.B.dylib
    0x7fff982c4000 -     0x7fff982caff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
    0x7fff99815000 -     0x7fff99867fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
    0x7fff998cd000 -     0x7fff998d4ff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
    0x7fff9996e000 -     0x7fff9996fff7 libsystem_sandbox.dylib (278.11) <B46E4040-A8C6-3EBC-91F8-F1CB01106614> /usr/lib/system/libsystem_sandbox.dylib
    0x7fff99c2c000 -     0x7fff99c5bfd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
    0x7fff9a11e000 -     0x7fff9a120ff3 libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
External Modification Summary:
Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
Calls made by all processes on this machine:
    task_for_pid: 6540
    thread_create: 0
    thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=74.9M resident=13.6M(18%) swapped_out_or_unallocated=61.2M(82%)
Writable regions: Total=45.8M written=480K(1%) resident=584K(1%) swapped_out=0K(0%) unallocated=45.2M(99%)
REGION TYPE                      VIRTUAL
===========                      =======
Dispatch continuations             8192K
Kernel Alloc Once                     4K
MALLOC                             28.4M
MALLOC (admin)                       16K
STACK GUARD                          12K
Stack                              65.1M
VM_ALLOCATE                          28K
__DATA                             1080K
__LINKEDIT                         66.2M
__TEXT                             8872K
__UNICODE                           544K
mapped file                        1260K
shared memory                         4K
===========                      =======
TOTAL                             179.2M
System Profile:
Model: iMac12,2, BootROM IM121.0047.B1E, 4 processors, Intel Core i5, 3.1 GHz, 4 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5690H, 277.5 MB
USB Device: Hub
USB Device: 1861
USB Device: Internal Memory Card Reader
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: iPhone
USB Device: MFC-J6910DW
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 25.1
Also located,
Diagnostic Messages
Powerstats for: iTunesHelper
com.apple.iTunesHelper          11.2.2 (11.2.2)          <D9314C39-EAF4-37E6-B8D8-2731175CD7B2>          /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app/Contents/MacOS/iT unesHelper
Powerstats for: iTunes

...now my computer updated it again. It opened, tried to collect information about the copyright, the an error message popped up saying that iTunes does not work correctly due to any mistake...
Please help me!

Everything is so slow after I updated to 10.7.2...Help:(

I have a Macbook pro 15''.. Bought this Aug.
Everything is so slow after I updated to 10.7.2 .....
Especially now it takes me 1 min to turn on my laptop... which used need only 10 sec. So does Turn off...before update it is 2 sec, now it is 30 sec...
What should I do to make it faster?
Thanks.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software -- potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions -- they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are four lines of text in monospaced type, which are UNIX shell commands. They’re harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of running these commands, search this site for other discussions in which they’ve been used without any report of ill effects.
Some of the commands will line-wrap in your browser, but each one is really just a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
To begin, launch the Terminal application; e.g., by entering the first few letters of its name in a Spotlight search.
Step 1
Copy or drag -- do not type -- the line below into the Terminal window, then press return:
kextstat -kl | awk ' !/apple/ { print $6 $7 } '
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.)
Step 2
Repeat with this line:
sudo launchctl list | sed 1d | awk ' !/0x|apple|com\.vix|edu\.|org\./ { print $3 } '
This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Step 3
launchctl list | sed 1d | awk ' !/0x|apple|edu\.|org\./ { print $3 } '
Step 4
ls -1A {,/}Library/{Ad,Compon,Ex,Fram,In,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Sta}* 2> /dev/null
Important: If you synchronize with a MobileMe account, your me.com email address may appear in the output of the above command. If so, change it to something like “[email protected]” before posting.
Remember, this is all drag-and-drop or copy-and-paste, whichever you prefer -- no typing, except your password.
You can then quit Terminal.

No autofill after last update

My Ipod no longer appears in the list when plugged into my computer. As a result the autofill button is gone and I cant update songs to my 1st generation Ipod shuffle. This came about after last update. It's as if the system doesn't recognize my Ipod although I continue to get the message that the Ipod is syncing and the system signals me when the syncing is complete.
My main concern is how do I go about autofilling now?

I said to click on the button NEXT TO (to the right of) the Settings button, which should say "On This iPod" in the current version of iTunes. The Settings screen is what iTunes is currently showing so clicking on Settings again will not change the screen.
In previous version of iTunes, you also clicked on the "tab" next to Settings to get a listing of the shuffle's contents, and the Autofill button. It was just called something else instead of On This iPod (I think it was "Contents"). So the procedure itself has not changed in the current version of iTunes.
I have a 1st gen shuffle, and that's how it works...

Battery drain after last update (5.4.0.4165)

After last update battery consumption went up to 40%, reinnstalled and it dropped to 26%. But that is still way too high. Especially since I barely use it on my phone..
Sony
Xperia Z3
D6603
Stock Android 5.0.2
Mobile 3/4g and WiFi
Skype v. 5.4.0.4165
Attachments:
Screenshot_2015-06-09-12-38-28.jpg ‏351 KB

Hello, skypeisawfull-,
Thanks for submitting feedback about the battery life of Skype for Android. The developers of the app are making great strides to improve the functionality and other aspects, including battery life, so that it runs better for its users!
Skype, by nature, does use more battery than many other apps. It should be understood that it has to constantly contact Skype's servers in order to receive incoming call, chat and contact data. You can reduce the amount of battery usage by closing some other apps that you do not use, reducing screen use time, ensuring that you are in areas with good reception (because cell standby greatly reduces battery) and rebooting the phone after a day or two can make a difference in your battery life.
Remember that the development team has surely made it a priority to make the app consume less battery and kill off the bugs that cause that. They probably have more in store, so just you wait and see! Things could be looking good! With you posting this, they'll take notice and probably work to reduce that 26% usage to something lower in later updates!
Thanks for the feedback - keep 'em coming!
I.T. Professional
Virtualisation Solutions (VCA-DCV - VMware)
Donating time to help you here with your Skype needs.
If I've answered your question, feel free to "Kudo" me!

Adobe Story super slow after last update - PC & Mac

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