Adobe Story to Prelude issue?

I am trying to save translations in Adobe Story and then attach them to the corresponding clips in Prelude. However, when I open Adobe Story in Prelude it only recognises translation documents that have been saved as Film Scripts and when opening them, there is no text visible? Even trying to drag these documents to the Prelude clips doesn't work? It certainly isn't functioning anything like Wes Plates tutorial video shows?

Hi,
I have tried various different methods of saving the transaltions. When you import a document, in this case my original documents are MS word files, Story gives you the option of 'selecting document type'. I have tried every option from 'synopsis' and 'summary' to 'film script'...and film script is the only version that regsiters at all when I open up Adobe Story inside Prelude.
Now, I didn't realise that you couldn't drag a scripot onto the clip...but that is not a big issue, as what I am wanting to do is attach translations to the clips so that when I am cutting in Premiere I can instantly understand what the subjects are saying. However, I can't even drag a 'scene'on the clip as no text at all is showing up when I open up a film script in the story panel in Prelude.
If I give you my log-in for Adobe story, are you able to have a look at the project and the scripts I have imported and advise me of where I might be making an error?
Cheers
Mark

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Having problems attaching a transcript to a Video clip using Adobe Story and Prelude.

The company I work for is about to begin editing a documentary with several large interviews so we thought attaching the interview transcripts to the video clips would improve our workflow. Today we began testing the process with some of our old media and transcripts. We are able to attach the transcript we created in Adobe story Script to the video clip in prelude as well as run the speech analysis command. But the problem is that the speech analysis completely ignores/changes the transcript we attached to the video file and creates its own (incorrect) transcript, with at best only a string of a few words matching the audio and the rest is jibberish created by the program.
I was under the impression that the program would match as many key words as possible and then kind of fill in the blanks with the provided transcript but it is actually creating its own transcript. Is this how the program works or am I missing a step or two? Any help and suggestions would be greatly appreciated.

It seems that the Clip metadata has the script info because you are able to see the 'Shot Location' field populated by the Scene heading info.
In the Dynamic Media section of the metadata panel where you see the Shot location field, if you scroll down, you would see the 'Script' section, you would be able to see the 'Dialog' metadata embedded there. This is important, please do check and let me know.
About how this works: "Speech Analysis engine uses the Adobe Story script as a reference script. When Adobe Premiere Pro finds enough matches with the embedded script, it replaces the analyzed speech text with the embedded script text. Adobe Premiere Pro carries over the correct spelling, proper names, and punctuation from the reference script, benefits that standard speech analysis cannot provide."
FInd more info here > http://help.adobe.com/en_US/premierepro/cs/using/WS1c9bc5c2e465a58a91cf0b1038518aef7-7d0fa .html
Having said so please note that the quality of the speech analysis also depend on the clarity of the speaker, background noise in the footage and the quality of the recording.

Adding multiples to clips in Prelude from a Adobe Story file.

I am organizing, commenting, adding metadata and other general functions to my footage that Prelude wonderfully executes. I also have a script written in Adobe Story that I have opened in Prelude to add scene info and dialogue from there. Everything is working great except when I try to drag multiple items from the Adobe Script window to the clips.
I have a basic script that appears this way in my Story Window in Prelude,
Scene No    |              Scene
1.                     INT. BEDROOM - NIGHT
2.                     INT. LIVING ROOM - NIGHT
3                      INT. BEDROOM - NIGHT
4.                     INT. LIVING ROOM - NIGHT
etc, etc.
The general issue is that most of my footage from the BEDROOM and LIVING room scene were shot in long takes using dialoque from the multiple 'scene numbers' that story has them broken into. So when I try to drag Scene No 4 - INT. LIVING ROOM - NIGHT scene onto the clip that already has a Scene No 2 - INT. LIVING ROOM - NIGHT they just overwrite one another.
Is this an issue I need to solve in Story so all of the same scene is not broken down into multiple scene numbers? Or is it an issue that can be solved in Prelude.
Thank you for any help or advice.

Hi,
Thank you for your post.
Currently Prelude as well as Premiere pro doesn't support applying multiple scenes to one clip, so the new applied scene will overwrite the previous one. For now, please consolidate the scenes in Story. In the meantime, you can send the feature request via http://adobe.com/go/wish .
Regards,
Ada

Hello I was charged twice for adobe story plus, I need this problem corrected and a refund issued for one of the subscription charges, I tried chatting with Adobe and they were unable to help me. Where is email support?

Hello I was charged twice for adobe story plus, I need this problem corrected and a refund issued for one of the subscription charges, I tried chatting with Adobe and they were unable to help me. Where is email support?

This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Adobe Story install issue

Error message reads: ...This application cannot be installed because this installer has been misconfigured...
Am I the only one unable to install Adobe Story CC?

Hi, I have been having similar issue and followed your instructions below. The below link does not work and a file is presented on screen in code
Any suggestions please.
Nigel
Please follow these steps:
uninstall the installed version of Story.
     If you are using a Windows machine, then you can uninstall it from Control Panel.
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You may encounter the following error message while running the Adobe Story desktop application for the first time on Mac OS 10.8:
For resolution, please go to:
http://helpx.adobe.com/story/kb/run-story-app-mac-os.html

The /Developer directory contains the compiler(s) and various tools and libraries.
Does your user account name really contain a single quote? If so, it looks like the quote is getting eaten by one of the build scripts, which is resulting in a file path that doesn't exist.

Adobe story stuck at "ST STORY" and is not loading

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one post suggested trying a different browser, I was using chrome. I use IE, and it immediately went to the same place. it skipped join, sign in .....

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and then make sure that your browser is able to display flash content. To check this you can visit this site: Adobe - Flash Player
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Why can't I sign in to my Adobe Story?

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Unable to install Adobe Story desktop application.

Okay, so just as the title says I am having trouble installing Adobe Story for desktop. This is what I have been doing:
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Can you mail us the AIR installation log file? It would help us to isolate the cause of this issue.
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[Please do not try these steps if you are a free user]
Hi,
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Adobe Story to Prelude issue?

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