Adobe story won't save my project.

Every time I try to save it just says error. I can't quit the web site and I'm very nervous I'm going to loose my work. Does anybody know why this is happening? Please help!

Hi,
Can you share your adobe id, project name and script name at DL-AdobeStory-support<at>adobe<dot>com and we'll take a look.
Thanks,
Sunny

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