Adobe Text Manager Question
Does anyone know how to use this Utility?
Try downloading the latest version of Adobe Application Manager. Here is the link for Windows:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Here is the link for the Mac:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
Similar Messages
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Adobe Application Manager Question
I have already downloaded Illustrator from the Cloud. I would like to download Photoshop, but it is not showing up in the Adobe Application Manager. What do I do?
Try downloading the latest version of Adobe Application Manager. Here is the link for Windows:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Here is the link for the Mac:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774 -
Question Adobe Application Manager download error
I've bought Photoshop CC this evening and I've a download error and this what is saying: Adobe Application Manager is damaged and need to be installated again. Please contact customer service. I also can't install it again.
So I like to know wahat i've to do!!
Elizabeth de VriesHi Elizabeth,
You can perform the following steps.
1. Update the CC App
http://helpx.adobe.com/creative-cloud/help/install-apps.html
2. You can run the cleaner tool & reinstall
http://www.adobe.com/support/contact/cscleanertool.html (cleaner tool link)
http://helpx.adobe.com/creative-suite/kb/troubleshoot-creative-cloud-installation-download .html#installation_failed (troubleshooting)
Please let us know if it was helpful.
Note: Prior to any steps mentioned,please check that system requirements are met.(http://www.adobe.com/products/creativecloud/tech-specs.html)
Regards,
Rajshree -
My Bridge CC opens in a locked mode - I cannot make any changes (dump cache) - it says "other instances of Adobe Application Manager are running, which must be closed." I have to force quit Bridge to get out of it. I tried to uninstall Bridge and re-install it but it did the same thing. Any ideas where to go next?
The fact that I uninstalled Bridge and reloaded it has me concerned as to what to do next.?You need to force quit all other (real or fake) instances of the Application Manager. Instructions differ between Mac or Win.
A lot more information about your hardware and software is needed.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CC", but something like CC2014.v.2.2) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
a screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
I have a Mac, using chrome, and trying to install Kevin Kubota Auto album into Photoshop. Talked with Kevin Kubota support and they said they can't help me anymore because my Adobe Extension Manager was reinstalled and will not display Photoshop CS5 under products. Please help !!!!
EXACT and complete info, please.
BOILERPLATE TEXT:
Note that because this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
Creative Cloud / Adobe Application Manager
Do Creative Cloud & Adobe Application Manager do the same thing/ duplicate each other?
Creative Cloud says Photoshop CC is up to date & on checking the version, it's on 14.1.1
CS6 (which i already had installed before joining CC) recently updated itself to CS6 'Extended' & currently shows as version 13.0.1
Adobe Application Manager popped up today saying there's an update for Photoshop CS6 & Photoshop CC to 13.1.2 it states:
"This Adobe® Photoshop® and Photoshop Extended 13.1.2 update installs new features for Adobe Creative Cloud members and Photoshop subscribers. It offers exciting new capabilities for design, photography and more, including the freedom to nondestructively edit with Blur Gallery and Liquify using new Smart Object support, the ability to export text and shapes as CSS, the option to create Conditional Actions, and support for new HiDPI displays that enable a dramatic improvement in image fidelity and resolution. Other new workflow timesavers are also included. Customers with Photoshop Extended will also receive new 3D options including improved live previews that simplify the creation of shadows and reflections in 3D artwork and a 32-bit color picker for better illumination control, and more."
Am I too assume that Creative Cloud only updates Phtoshop CC & that Adobe Application manager updates CS6?
I guess too that if i click 'update' in Adobe Application Manager, it will update CS6 & leave CC as it is? (if I deselect the CC update, it deselects the CS6 update too).Kartikay_Sharma wrote:
Hi Les,
Creative CLoud Desktop App and Application Manager are the same thing . The pop up that you are getting is from Adobe Application Manager updater and the sole purpose of this application is to connect to the Adobe servers and find out if there is any update available or not .
The update window that you have got is for CS6 only as there isnt any update for PS CC available right now( current version is 14.1.1) .
Cheers,
Kartikay Sharma
Thanks Kartikay. I'm sure i'd read somewhere on the forums that Creative Cloud when installed would replace the Application manager? However, I went ahead and clicked on 'update' in Application manager & it said it was trying to apply 'Photoshop 13.1.2 for Creative Cloud' (no mention of CS6). Tthe update failed with the following message:
'Photoshop 13.1.2 for Creative Cloud
Installation failed. Error code: U44M1P7'
I've tried removing Photoshop CC from the list of programs to check for updates for in Application Manager but that made no difference either - the update for 'Photoshop 13.1.2 for Creative Cloud' remains & failed again when I tried to apply it.
I then tried removing CS6 from the list of programs to be checked in Application Manager & then it reported all my programs are up to date; when re-checked the box for CS6 the update reappears.
So it seems there is an update for CS6 but there's the 'Photoshop 13.1.2 for Creative Cloud' update linked to it which cannot be unticked without removing the CS6 update as well. If I try to check for updates within CS6, the same problem occurs.
So if the update is indeed just for CS6, how can i apply the update? -
Adobe Extension Manager CC Problems
I am running Windows 7 Professional x64.
I just joined the Creative Cloud. I am having all kinds of trouble with the Extension Manager.
1st. When I open the manager it lists "Others" under products.
2nd. If I try to install an extension in Dreamweaver CC a message box pops up that states ' This extension can not be installed, it requires Dreamweaver version 13 or greater."
I have Dreamweaver CC Version 13.1 installed. I have uninstalled Dreamweaver and the manager but get the same results.
3rd. If I try to open the exchange it just shows with the loading wheel till I finally close it.
I did not move any files when I installed them. I have checked for updates on all the programs.Thanks for helping. Here is diagnostics;
Result: BridgeTalk Diagnostics
Info:
Name = estoolkit-4.0
Status = PUMPING
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe ExtendScript Toolkit CC\ExtendScript Toolkit.exe
Version = 2.0
Build = ES 4.5.5
Next serial number = 42
Logging: = OFF
Now = 08:11:14
Messages:
Message Version = 2.05
Authentication = ON
Digest = ON
Thread: estoolkit-4.0#thread
Avg. pump interval = 61ms
Last pump = 90ms ago
Ping: 7
ECHO_REQUEST: ECHO_RESPONSE
Timeout = undefined
Handler = undefined
STATUS: PUMPING
Timeout = undefined
Handler = undefined
MAIN: MAIN
Timeout = undefined
Handler = installed
LAUNCHED: LAUNCHED
Timeout = undefined
Handler = installed
DIAGNOSTICS: DIAGNOSTICS
Timeout = undefined
Handler = installed
INFO: INFO
Timeout = undefined
Handler = installed
SETUPTIME: thread=0ms, left=179ms
Timeout = undefined
Handler = undefined
Instances: 3
estoolkit-4.0#dbg:
msg[08:11:13]: 00000037
@BT>Version = 2.05
Target = estoolkit-4.0#dbg
Sender = estoolkit-4.0#dbg
Sender-ID = localhost:win2568
Timeout = 07:11:14
Type = Ignore
Response-Request = Timeout
Headers = (no headers)
Timestamp = 08:11:13
Serial-Number = 37
Received = undefined
Result = undefined
Error = undefined
Body = (empty)
Incoming: 1
Outgoing: 0
Handler: 9
ExtendScript = for all messages
Error = for only msg #25
Error = for only msg #27
Error = for only msg #33
Result = for only msg #37
Error = for only msg #37
Timeout = for only msg #37
Result = for only msg #39
Error = for only msg #39
estoolkit-4.0#estk:
msg[08:11:13]: 00000039
@BT>Version = 2.05
Target = estoolkit-4.0#estk
Sender = estoolkit-4.0#dbg
Sender-ID = localhost:win2568
Timeout = 08:21:13
Type = Debug
Response-Request = Result Error
Headers = (no headers)
Timestamp = 08:11:13
Serial-Number = 39
Received = undefined
Result = undefined
Error = undefined
Body: 107 bytes
Text = <get-properties engine="main" object="$.global" exclude="undefined,builtin,prototype" all="true" max="20"/>
Incoming: 1
Outgoing: 0
Handler: 1
ExtendScript = for all messages
estoolkit-4.0: (main)
Incoming: 0
Outgoing: 0
Handler: 1
ExtendScript = for all messages
Targets: 35
Connector = PCD
Installed: 0
Running: 0
fireworks-11.0:
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe Fireworks CS5\Fireworks.exe
Display Name = Adobe Fireworks CS5
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
Status = (not running)
ExeName = Fireworks.exe
fireworks-12.0:
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe Fireworks CS6\Fireworks.exe
Display Name = Adobe Fireworks CS6
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
BundleID = com.adobe.Fireworks
Status = (not running)
ExeName = Fireworks.exe
aftereffects-10.0:
Group = cs
Path = C:\Program Files\Adobe\Adobe After Effects CS5\Support Files\AfterFX.exe
Display Name = Adobe After Effects CS5
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = AfterFX.exe
ame-5.0:
Path = C:\Program Files\Adobe\Adobe Media Encoder CS5\Adobe Media Encoder.exe
Display Name = Adobe Media Encoder
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = Adobe Media Encoder.exe
ame-7.0:
Group = cs
Path = C:\Program Files\Adobe\Adobe Media Encoder CC\Adobe Media Encoder.exe
Display Name = Adobe Media Encoder
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = Adobe Media Encoder.exe
bridge-4.0:
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe Bridge CS5\Bridge.exe
Display Name = Bridge CS5
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = Bridge.exe
bridge-6.064:
Group = cs
Path = C:\Program Files\Adobe\Adobe Bridge CC (64 Bit)\Bridge.exe
Display Name = Bridge CC (64 bit)
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = Bridge.exe
contribute-6.0:
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe Contribute CS5\App\Contribute.exe
Display Name = Adobe Contribute CS5
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
BundleID = com.adobe.Contribute
Status = (not running)
ExeName = Contribute.exe
devicecentral-3.0:
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe Device Central CS5\DeviceCentral.exe
Display Name = Adobe Device Central
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
Status = (not running)
ExeName = DeviceCentral.exe
dreamweaver-11.0:
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe Dreamweaver CS5\Dreamweaver.exe
Display Name = Adobe Dreamweaver CS5
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
BundleID = com.adobe.dreamweaver-11.0
Status = (not running)
ExeName = Dreamweaver.exe
dreamweaver-13.0:
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe Dreamweaver CC\Dreamweaver.exe
Display Name = Adobe Dreamweaver CC
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
BundleID = com.adobe.dreamweaver-13.0
Status = (not running)
ExeName = Dreamweaver.exe
encore-5.0:
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe Encore CS5\Adobe Encore.exe
Display Name = Adobe Encore CS5
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = Adobe Encore.exe
estoolkit-3.5:
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe Utilities - CS5\ExtendScript Toolkit CS5\ExtendScript Toolkit.exe
Display Name = ExtendScript Toolkit CS5
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = ExtendScript Toolkit.exe
estoolkit-4.0: PUMPING
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe ExtendScript Toolkit CC\ExtendScript Toolkit.exe
Display Name = ExtendScript Toolkit CC
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = PUMPING
Info:
Group = cs
Version = 2.0
Build = ES 4.5.5
Next serial number = 58
Logging: = OFF
Now = 08:11:14
Messages:
Message Version = 2.05
Authentication = ON
Digest = ON
Thread: estoolkit-4.0#thread
Avg. pump interval = 61ms
Last pump = 290ms ago
Ping: 7
ECHO_REQUEST: ECHO_RESPONSE
Timeout = undefined
Handler = undefined
STATUS: PUMPING
Timeout = undefined
Handler = undefined
MAIN: MAIN
Timeout = undefined
Handler = installed
LAUNCHED: LAUNCHED
Timeout = undefined
Handler = installed
DIAGNOSTICS: DIAGNOSTICS
Timeout = undefined
Handler = installed
INFO: INFO
Timeout = undefined
Handler = installed
SETUPTIME: thread=0ms, left=179ms
Timeout = undefined
Handler = undefined
ExeName = ExtendScript Toolkit.exe
exman-5.0:
Path = C:\Program Files (x86)\Adobe\Adobe Extension Manager CS5\Adobe Extension Manager CS5.exe
Display Name = Adobe Extension Manager CS5
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
BundleID = com.adobe.exman
Status = (not running)
ExeName = Adobe Extension Manager CS5.exe
exman-6.0:
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe Extension Manager CS6\Adobe Extension Manager CS6.exe
Display Name = Adobe Extension Manager CS6
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
BundleID = com.adobe.exman
Status = (not running)
ExeName = Adobe Extension Manager CS6.exe
exman-7.0:
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe Extension Manager CC\Adobe Extension Manager CC.exe
Display Name = Adobe Extension Manager CC
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
BundleID = com.adobe.exman
Status = (not running)
ExeName = Adobe Extension Manager CC.exe
flash-11.0:
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe Flash CS5\Flash.exe
Display Name = Adobe Flash Pro CS5
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
Status = (not running)
ExeName = Flash.exe
flash-13.0:
Group = cs
Path = C:\Program Files\Adobe\Adobe Flash CC\Flash.exe
Display Name = Adobe Flash Professional CC
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
Status = (not running)
ExeName = Flash.exe
flashbuilder-4.0:
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe Flash Builder 4\FlashBuilder.exe
Display Name = Adobe Flash Builder 4
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
Status = (not running)
ExeName = FlashBuilder.exe
flashbuilder-4.5:
Group = cs
Path = C:\Program Files\Adobe\Adobe Flash Builder 4.7 (64 Bit)\FlashBuilder.exe
Display Name = Adobe Flash Builder 4.7
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
Status = (not running)
ExeName = FlashBuilder.exe
flashcatalyst-1.0:
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe Flash Catalyst CS5\Adobe Flash Catalyst.exe
Display Name = Adobe Flash Catalyst CS5
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
Status = (not running)
ExeName = Adobe Flash Catalyst.exe
illustrator-15.0:
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Illustrator.exe
Display Name = Adobe Illustrator CS5
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = Illustrator.exe
illustrator-17.032:
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe Illustrator CC\Support Files\Contents\Windows\Illustrator.exe
Display Name = Adobe Illustrator CC
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = Illustrator.exe
illustrator-17.064:
Group = cs
Path = C:\Program Files\Adobe\Adobe Illustrator CC (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
Display Name = Adobe Illustrator CC (64 bit)
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = Illustrator.exe
indesign-7.0:
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe InDesign CS5\InDesign.exe
Display Name = Adobe InDesign CS5
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = InDesign.exe
onlocation-5.0:
Path = C:\Program Files (x86)\Adobe\Adobe OnLocation CS5\Adobe OnLocation.exe
Display Name = Adobe OnLocation CS5
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = Adobe OnLocation.exe
photoshop-12.032:
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Photoshop.exe
Display Name = Adobe Photoshop CS5
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
BundleID = com.adobe.Photoshop
Status = (not running)
ExeName = Photoshop.exe
photoshop-12.064:
Group = cs
Path = C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Photoshop.exe
Display Name = Adobe Photoshop CS5 (64 bit)
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
BundleID = com.adobe.Photoshop
Status = (not running)
ExeName = Photoshop.exe
photoshop-70.032:
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe Photoshop CC\Photoshop.exe
Display Name = Adobe Photoshop CC
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
BundleID = com.adobe.Photoshop
Status = (not running)
ExeName = Photoshop.exe
photoshop-70.064:
Group = cs
Path = C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
Display Name = Adobe Photoshop CC (64 bit)
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
BundleID = com.adobe.Photoshop
Status = (not running)
ExeName = Photoshop.exe
premierepro-5.0:
Group = cs
Path = C:\Program Files\Adobe\Adobe Premiere Pro CS5\Adobe Premiere Pro.exe
Display Name = Adobe Premiere Pro CS5
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
Status = (not running)
ExeName = Adobe Premiere Pro.exe
soundbooth-3.0:
Group = cs
Path = C:\Program Files (x86)\Adobe\Adobe Soundbooth CS5\Adobe Soundbooth CS5.exe
Display Name = Adobe Soundbooth CS5
MsgAuthentication = ON
MsgDigest = ON
ESTK = ON
BundleID = com.adobe.Soundbooth
Status = (not running)
ExeName = Adobe Soundbooth CS5.exe
switchboard-2.0:
Group = cs
Path = C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
Display Name = SwitchBoard 2.0
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
Status = (not running)
ExeName = SwitchBoard.exe
switchboard-3.064:
Group = cs
Path = C:\Program Files\Adobe\Adobe Bridge CC (64 Bit)\SwitchBoard\SwitchBoard.exe
Display Name = SwitchBoard 3.0 (64 bit)
MsgAuthentication = ON
MsgDigest = ON
ESTK = OFF
Status = (not running)
ExeName = SwitchBoard.exe
Installed: 34
Running: 1
Groups: 140
cs3:
acrobat-8.0
aftereffects-8.0
soundbooth-1.0
bridge-2.0
contribute-4.5
devicecentral-1.0
dreamweaver-9.0
encore-3.0
estoolkit-2.0
fireworks-9.0
flash-9.0
illustrator-13.0
indesign-5.0
indesignserver-5.0
incopy-5.0
photoshop-10.0
premiere-3.0
premierepro-3.0
stockphotos-1.5
audition-3.0
cs4:
acrobat-9.0
aftereffects-9.0
soundbooth-2.0
bridge-3.0
contribute-5.0
devicecentral-2.0
dreamweaver-10.0
encore-4.0
estoolkit-3.0
fireworks-10.0
flash-10.0
illustrator-14.0
indesign-6.0
indesignserver-6.0
incopy-6.0
photoshop-11.*
premierepro-4.0
audition-4.0
ame-1.0
exman-2.0
cs5:
acrobat-9.0
aftereffects-10.0
soundbooth-3.0
bridge-4.0
contribute-6.0
devicecentral-3.0
dreamweaver-11.0
encore-5.0
estoolkit-3.5
fireworks-11.0
flash-11.0
illustrator-15.0
indesign-7.0
indesignserver-7.0
incopy-7.0
photoshop-12.*
premierepro-5.0
audition-5.0
ame-2.0
exman-3.0
flashbuilder-4.0
flashcatalyst-1.0
ts1:
captivate3-en_us
captivate3-fr_fr
captivate3-it_it
captivate3-ja_jp
captivate3-es_es
captivate3-de_de
ts2:
captivate-4.0
el2:
captivate-5.0
as1:
acrobat-10.0
ts3:
robohelp-9.0
framemaker-10.0
cs55:
aftereffects-10.5
audition-4.0
bridge-4.1
contribute-6.1
devicecentral-3.5
dreamweaver-11.5
encore-5.1
estoolkit-3.6
fireworks-11.1
flash-11.5
illustrator-15.1
indesign-7.5
indesignserver-7.5
incopy-7.5
photoshop-55.*
premierepro-5.5
ame-2.5
exman-5.5
flashbuilder-4.5
flashcatalyst-1.5
switchboard-2.0
el25:
captivate-5.5
cs60:
aftereffects-11.0
audition-5.0
bridge-5.*
contribute-6.88
devicecentral-4.0
dreamweaver-12.0
encore-6.0
estoolkit-3.8
fireworks-12.0
flash-12.0
illustrator-16.*
indesign-8.0
indesignserver-8.0
incopy-8.0
photoshop-60.*
premierepro-6.0
ame-6.0
exman-6.0
flashbuilder-4.52
switchboard-2.0
prelude-1.0
speedgrade-6.0
el60:
captivate-60.*
ts4:
robohelp-10.0
framemaker-11.0
cs70:
audition-6.0
bridge-6.*
dreamweaver-13.0
encore-7.0
fireworks-13.0
flash-13.0
illustrator-17.*
indesign-9.*
indesignserver-9.0
incopy-9.*
photoshop-70.*
premierepro-7.0
ame-7.0
exman-7.0
flashbuilder-5.0
prelude-2.0
estoolkit-4.0
aftereffects-12.0
el70:
captivate-70.*
cs70:
switchboard-3.*
The paths seem to be correct.
Here is a screenshot of the panel -
Why is the Adobe Application Manager in a language other than English?
I'm not sure if I accidently chose the wrong option when setting up my account, but the Adobe Application Manager seems to have all the text (other than product names) in what I think is German, not English. Is there a way to fix that for future downloads if needed?
Everything else seems to be working fine though.
Gracias.Thanks!
Unfortunately, there are no prefs to change. (At least not in the usual spot where Preferences are supposed to be on a Mac running Snow Leopard…) -
Adobe application manager keeps opening and will not allow me to install creative cloud
Adobe application manager keeps opening and will not allow me to install creative cloud. I am trying to sync fonts and the install is not working. The adobe application manager will open on its own and not allow the creative cloud app to install. I do have other creative cloud products installed however the creative cloud installer icon is not appearing in my toolbar nor does creative cloud show up as an app. I get an error message that I must have creative cloud installed when I try to sync fonts via the type kit to photoshop.
Hello ducky,
as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
Sometimes the "opm.db file" is the culprit. In this case you should delete it.
If necessary and for further questions and if "open" please use chat, I had the best experiences.
Hans-Günter -
Adobe Application Manager and other Installers All Messed up
I have a Mac Pro running 10.5.8 and CS5 Design Premium. Today I noticed 3 new updates: Bridge 4.0.2, Camera Raw 6.1, and a Flash thing. I ran the update using Adobe Application Manager (AAM). It failed on all three. I tried every way I could find to re-install AAM including
1. Deleting the PDApp folder under OOBE
2. Running the installer from a terminal window in silent mode
3. Running the original installer
Running the original installer starts AAM, which then crashes, and when I relaunch it, it looks for updates and doesn't return to dealing with the full install.
So, I have no idea what to do. I cannot reinstall CS5 or uninstall it. I cannot update anything, even by hand.
I am a fairly sophisticated OS X person, so I am not doing something stupid like not being connected to the net. It's a permissions or ownship thing.
Any suggestions would help.Your problem is similar to mine.AAM and Deavtive are two central actors in this isssus. OOdude is right on Deactive Question is YES/NO to AAM. Two options with some trial and error. Follow the below-but...
AAM Runs??
1) Deactivate. Uninstall. Run the clean-up script**. Reboot. Reinstall. If you product key works, you’re good. Live long and be creative.
AAM not Running? ‘
2) Backtrack on the link I left earlier. Look it over. If that helps, follow it. Try running the clean-up script. Should pull the bad installation. Reboot and Reinstall. If your product key works, you should be good.
No luck? The sticking point is the fact that you were not able to deactivate. Tech support calls time. No matter how painfull, Adobe’s product key use database has you in its grips.
3) Tell Support “reinstall due to software problems and product key not working.” Adobe will give you codes to release your product key. " You can’t out horsepower this problem.
** >The "Clean-up Script" appears drastic, but it only removes CS5 and "takes out the trash.". Cyber-house cleaning on steroids. Be mindful of instructions and follow to the letter. Reboot. Run CS5 install. Similar to a "clean install" of your OS, but CS5 is the "only-warez" affected.
Ahh...it will work again!! Good luck WileyC -
Update problems with Premiere Pro and AAM (Adobe Applications Manager)
I am using Premiere Pro CS6 via a Creative Cloud subscription and am having a problem. AAM (Adobe Application Manager) says that Premiere Pro needs updating to 6.0.1 but if I run Premiere Pro and check it's version, it says it already is 6.0.1 - so how would AAM fail to understand that PP is at 6.0.1 when PP knows that it is already there??
So guess the real question is what does AAM use to decide what version the different apps are at and then tell you which updates you need to install? And how might it have gotten confused?
And most of all, how to "un-confuse" AAM?
Please don't suggest uninstalling PP - because with CC and AAM, then you have to re-download the entire app once again from inside AAM - it doesn't keep the install media around after it has installed it, but insists on downloading the same version yet again, and taking another hour or two to get back to where it was the last time it downloaded the app.
Any suggestions??
Thanks ...
-BobHi Bob,
I was having a similar issue.
I was getting a dialog, when exporting from Pr informing me that there was a codec update available for Pr, and that I should update via help. But the AAM kept telling me that everything was up to date.
I just tried to repeat the problem to respond to your post ... and it isn't happening anymore!
It may not be happening anymore because I opened Adobe Media Encoder CS6 outside of Pr this morning. That is all I have done outside my normal rutine since the last time I had the annoying dialog...
Kind of grabbing at straws.
Cheers,
DK -
Ticket closed/withdrawn that are not. - Adobe Application Manager
Case: 0185969556, 0185970071, 0185970247, 0185969556, 0213919115, 0213942937
These cases are still Open.
Case: 0185969556, 0185970071, 0185970247, 0185969556, 0213919115, 0213942937
Problem still stands Open.
It would appear that there is a problem with Adobe Application Manager. When I run Bridge(64) I run the HELP->UPDATE. The system will launch Application Manager and hangs. “Checking for Updates….” Icon spins and nothing that I can see happens. I will have to use Task Manager to kill it.
It also appears that I cannot install from my CS6 Installation disk. Will not except the S/N. My guess the count need to be reset. We are at 6 authorizations.
The problem: Ever since I stopped the CC Upgrade Special and deleted CC software I have not been able to get Adobe software squared away.
Chat start time Oct 8, 2014 4:48:48 PM EST
Chat end time Oct 8, 2014 6:16:58 PM EST
Duration (actual chatting time) 01:28:09
Operator Adarsh
Udit Tuli
Oct 8, 2014 4:48:48 PM EST
Adarsh
Error: I am 1st off trying to see if the current software needs to be updated. I’m going through Bridge HELP – UPDATE
I can run the Adobe Software CD’s and run setup
Error: Will not except CS6 Key
2nd
Trying to update thru Bridge. It gets into Adobe Application Manager and just clocks (Spins)
Things that Adarsh had me try:
Verified Serial Number
Had me type serial number instead of CUT and PASTE from my User Account
type it using keyboard carefully
do not copy paste
transferred call to technical department
Amit Kumar:
Verified Serial Number
Asked me what was wrong
open tinyurl.com/975597
After looking around he asks “Is it working fine?” – I’m still baffled at this question because he had not made any changes.My response:
Well no.. let’s check it out
1. bridge update, that would be no
2. CS6 installs? That would be No...
So what's the question?
Amit Kumar: When it is already install, then why are you installing it again.
Rod Chatfield: option 1 - Bridge is my 1st choice to work. If that does not work then I have to Re-load Adobe
Amit starts looking at various systems setting and web pages and we wind up on: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Before Amit could run anything I spoke up: “the last time a rep took me this path I had to rebuild my pc... Are you sure you are not taking me down that path?
Amit Kumar: I will just check adobe id credentials.
Rod Chatfield: get me to the next level of tech.
Amit passes me off to Udit
Udit Tuli: What is the issue you are facing?
By this time (at least an hr) I give a little push back (read the log plz) to which Udit replies, “So you are using CS6 Photoshop?”. Photoshop has not been even mentioned in the past hr.What happens next is the pinnacle of Adobe Customer support:
Udit Tuli: Then what is the product you are using?
Rod Chatfield: please read at least the last session
Udit Tuli: Sure allow me a minute
Rod Chatfield: thank you
Udit Tuli: let me go through the history
*** Disconnected ***
No call back, no e-mail.
As of today I have had:
Out of the 6 chats I have kept 4. It looks like I have:
1:28 + 0:58 + 0:36 + 0:54 = 4hr’s of what I have kept track of. I’m sure there are more.
Case: 0185969556, 0185970071, 0185970247, 0185969556, 0213919115, 0213942937
Problem still stands Open.
It would appear that there is a problem with Adobe Application Manager. When I run Bridge(64) I run the HELP->UPDATE. The system will launch Application Manager and hangs. “Checking for Updates….” Icon spins and nothing that I can see happens. I will have to use Task Manager to kill it.
It also appears that I cannot install from my CS6 Installation disk. Will not except the S/N. My guess the count need to be reset. We are at 6 authorizations.
General Info
Chat start time
Oct 8, 2014 4:48:48 PM EST
Chat end time
Oct 8, 2014 6:16:58 PM EST
Duration (actual chatting time)
01:28:09
Operator
Udit Tuli
Oct 6 at 8:49 AM
Case Update: 0185970247 : Rashmi M
Your Case Number:0185970247
Case Description: error Installer failed to initialize.
General Info
Chat start time
Oct 6, 2014 10:50:52 AM EST
Chat end time
Oct 6, 2014 11:45:16 AM EST
Duration (actual chatting time)
00:54:23
Operator
Rashmi
General Info
Chat start time
Oct 6, 2014 10:06:17 AM EST
Chat end time
Oct 6, 2014 10:42:07 AM EST
Duration (actual chatting time)
00:35:50
Operator
Abhishek
General Info
Chat start time
Oct 6, 2014 8:13:32 AM EST
Chat end time
Oct 6, 2014 9:07:28 AM EST
Duration (actual chatting time)
00:53:55
Operator
Neeraj
Case Update : 0185969556 : Neeraj D
Oct 6 at 6:05 AM
Your Case Number:0185969556
Case Description:downlaod Issuereset your preferences:
dreamweaver: http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
indesign: https://forums.adobe.com/thread/526990
lightroom: http://www.lightroomforums.net/showthread.php?14226-Resetting-%28or-Trashing-%29-the-Light room-Preferences-file
photoshop: https://forums.adobe.com/thread/375776
if that fails, uninstall ps, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall. then use the manual updates. -
Photoshop CS6 - Problem - Do I need Adobe Application Manager?
I just installed Photoshop CS6 - a fresh, new install, i.e. no previous CS version installed.
Accidentally I clicked on Adobe Application Manager in Start and got the below.
Right now, I only have a clean desktop - no taskbar and need to use the taskmgr (ctrl-alt-del) to bring up my webbrowser or any other program that was and is still running.
Luckely I made a Windows image just before installing CS6 so I will restore that image and will start all over.
Now, I donot need creative cloud, also I don't know what this 'Application Manager' is being used for.
Question: how to avoid similar issues? Is this application manager necessary?
Thanks!The application manager provides activation and online features, so no, unisntalling is not an option or else your Adobe software would go defunct.
Mylenium -
The Adobe Application Manager crashes every time I try to download a free trial
The Adobe Application Manager crashes every time I try to download a free trial of CC Premiere Pro. Why?
1st question would be what is your computer... Windows or Mac, and which EXACT operating system?
-
WIN7: Mistakenly un-installed Adobe Application Manager and now all Adobe apps (CS3, CS5 and Elements 6) have disappeared from the programs list in the start up menu.
CS5 Bridge is still there so I can get into the photo editor to de-activate it and re-install.
However, all of CS3 has disappeared so I cannot get into it to de-activate.
Question 1: Will downloading and re-installing Adobe Application manager get CS3 automatically back?
Question 2: If not, what to do to get CS3 back things working properly again? Remember, I can't de-activate it.
Thanks and have a happy day!Don't worry about activation unless you are installing on a new and different machine. Simply reinstall in order. It should all work.
Then install any updates. Product updates
After that, let me know how it went and if there are any further questions.
Gene
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