Adobe took my money, but I get no product?

When attempting to download 'Adobe Photoshop Elements 11 & Adobe Premiere Elements 11' that I purchased, I get the error
Your browser (Internet Explorer 4 or earlier) is not supported by macromedia.com. For the best possible experience, please use the latest version of one of the following browsers:
I have Windows 8, running IE10. What do I do?

use a different browser or, download directly via prodesigntools links.
if you follow all 7 steps you can dl a trial here: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
and activate with your serial.
if you have a problem dl'g, you didn't follow all 7 steps. the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

Similar Messages

Adobe took the money but the license has not set

Good afternoon.
I paid for the license Photoshop. Money from my bank account were taken 01/20 / 2015.But on the personal page Creative Cloud I do not see that I am the happy owner of a license for this product. What do we do?
I tried to contact customer service, but I'm no one answered.
What do we do?

Please follow the steps in Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
There are no billing issue, I have got it confirmed.
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
If you use Photoshop at all, you may need to install the latest update to resolve this issue. See this blog post for more information:
http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updat es-now-available.html
If you do not have Photoshop, then try the solution that others have mentioned previously:
Open the Adobe Application Manager (AAM).
If applicable, let AAM complete any automatic updates and restart itself.
Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
Open a CS6 application (e.g. InDesign CC).
If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
Refer to: Re: Top Ten Questions About Creative Cloud
creative cloud software says my free trial has expired, but I have a paid subscription
Regards
Rajshree

I bought an album and it took my money but didn't download

i redeemed a gift card and it took it, so i bought an album and it took my money but it didn't download, now i can't get my money back and i don't have the album, what do i do?

Does it show in the Purchased tab in the iTunes store app on your phone for downloading - or if using your computer's iTunes does the Store > Check For Available Downloads menu option download it, or does it show in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage for downloading ?

Have an issue regarding library books. My ereader is validated with Kobo account and Adobe Digital Editions account, but I get an error: 'this document is protected bij DRM and isn't available with your Adobe ID'.

Have an issue regarding library books. My ereader is validated with Kobo account and Adobe Digital Editions account, but I get an error: 'this document is protected bij DRM and isn't available with your Adobe ID'.

same problem for me. I am using abe edition 3 as I don't think 4 can be used with kobo. Book has been downloaded to kobo but it can't be read as it is not authorised.Help please

Still running adobe cs2 on leopard. but now get unexpected quit msg. and wont launch. any chance that when i installed then uninstalled GENIEO yesterday something went wrong? how to fix? can i reinstall cs2 from original discs? by stephenftlaud

still running adobe cs2 on leopard. but now get unexpected quit msg. and wont launch. any chance that when i installed then uninstalled GENIEO yesterday something went wrong? how to fix? can i reinstall cs2 from original discs? bystephenftlaud

Hi,
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Open Console in Applications>Utilities & see if there are any clues or repeating messages when trying to open CS2.

Still running adobe cs2 on leopard. but now get unexpected quit msg. and wont launch. any chance that when i installed then uninstalled GENIEO yesterday something went wrong? how to fix? can i reinstall cs2 from original discs?

still running adobe cs2 on leopard. but now get unexpected quit msg. and wont launch. any chance that when i installed then uninstalled GENIEO yesterday something went wrong? how to fix? can i reinstall cs2 from original discs?

Hi,
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Open Console in Applications>Utilities & see if there are any clues or repeating messages when trying to open CS2.

Took my money but never got credit

took my money but never got credit, skype has really messed me up, paypal paid them and I even used my bank card to buy 10 euros..how can I contact skype to explain all this?
Ken.

Kennyeth wrote:
took my money but never got credit, skype has really messed me up, paypal paid them and I even used my bank card to buy 10 euros..how can I contact skype to explain all this?
Ken.
You can contact Skype Customer Support by following the instructions on this link: https://support.skype.com/en/faq/FA1170/
Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.
If you found my post useful, please give "Kudos".
If it helped to answer your problem/question, please mark it as "Accepted Solution" so other people can find it easily.

Charged an annual subscription fee but not getting my product.

It would seem that Adobe have helped themselves to £12.70 from my bank account. When I look to see what it is for, it would seem that they have taken a renewal fee from me for Adobe PDF Export. OK, so I had this last year and it didnt work. When I go to an Adobe file and try to convert it to word it asks me to renew. I have seemingly already done this so why does it continually ask me to do it again. NOT HAPPY.

OK thank you for that. Actually just as you emailed this to me I was looking on a pdf document on my pc and I didnt actually realise I needed to be logged in to my account for it to be able to convert a pdf whilst I was using my laptop. So everytime I was asking it to convert a document to word it told me that I had to subsribe but when I am signed in, it locates my account and converts the document straight away.
Its a bit confusing and there is not much help on the adobe website, but a note on the blod might be helpful so idiots like me know that they have to be logged in for it to work!!!
Many thanks
Julie
From: Rave
To: Julie Davies
Sent: Friday, October 03, 2014 2:39 PM
Subject: Charged an annual subscription fee but not getting my product.
Charged an annual subscription fee but not getting my product.
created by Rave in Adobe ExportPDF - View the full discussion

HT1338 I want to download Mountain Lion but keep getting "the product distribution file could not be verified. It may be damaged or was not signed. What do I do?

I want to download Mountain Lion but keep getting "the product distribution file could not be verified. It may be damaged or was not signed. What do I do?

I bought a song from iTunes and it took my money but didn't give me my song (sure thing)

I bought the song "sure thing" but it never came and it took my money. I would have downloaded the to iTunes on my computer but it won't download.
How do I download iTunes? How do I get my song that I paid for?

Having itunes on your computer is a requirement of using the ipod touch.
You should probably focus on getting itunes onto your computer.

HT201359 ITunes recieved Money, but i get no Berry Bush for my Monster Pet Shop

Hello,
I buy for the Game Monster Pet Shop a Berry Tree for 4.99 $, three Times, but i get no Berry Bush, but the Company Beeline or Itunes recieved the Money! I very disappointed, i want my Money back, i work very hart for my Money. I want my Money back directly!!!
Regards,
Alex

It's better to post the URL of the feed (as you have subsequently done) than the contents of the feed .
From the FeedValidator report the feed is basically OK for iTunes. There are several occasions where 'content:encoded' sections (following immediately on 'guid' tags) should be enclosed in
<description>...</description>
tags: however all this will be ignored by iTunes anyway and only applies to other readers. The 'potentially dangerous content' referred to by FeedValidator is within the 'content:encoded' tags and so isn't relevant to iTunes. They are referring to an inline css style, and I don't know whether this might cause a problem elsewhere.
You should really have a language tag, e.g.
<language>en-us</language>
(you have a dc:language tag but that's for a different system). This should be placed in the top section, before the first 'item' tag.
It's advisable to have an 'itunes:explicit' tag for each 'item' -
<itunes:explicit>yes IF CONTAINS ADULT MATERIAL, OTHERWISE no</itunes:explicit>
it's not compulsory if you have no adult material, but you must have a 'yes' if you do.
You can check your feed by subscribing in iTunes from the 'Advanced' menu - this has the same result as clicking the 'Subscribe' button on the Store page. If it works OK there you are ready to submit it.

TOOK MY MONEY BUT DID NOT UPGRADE

I WAS TRYING TO UPGRADE MY ACCOUNT TO A STUDEN PREMIUM ACCOUNT SO I ENTERED IN MY CREDIT CARD INFORMATON WHICH I DO NOT SAVE INTO THE SITE THEN I HAD TO ENTER IN MY STUDENT INFORMATION ONLY TO FIND OUT STUPID SPOTIFY DOES NOT DO VERIFICATION BY COLLEGE EMAIL BUT SOME OTHER CRAPPY WAY! MY COLLEGE WAS NOT LISTED AND IT IS THE SUMMER SO I DO NOT HAVE INFORMATION TO USE TO VERIFY I AM A COLLEGE STUDENT NOR DOES MY COLLEGE ID HAVE A DATE ON IT. SO DO TO THIS I DID NOT FINISH MY SIGN UP BUT SPOTIFY STILL TOOK MONEY OUT OF MY ACCOUNT! SINCE I DID NOT GET A RECIEPT OR CONFIRMATION CUSTOMER SERVICE IS TELLING ME THEY DID NOT TAKE MONEY OUT OF MY ACCOUNT. THIS IS NOT TRUE! AND FOR THEM TO SAY THEY DID NOT TAKE MY MONEY IS DISGUSTING. THE PROOF IS MY BANK STATEMENT!!!!! JUST BECAUSE YOU DIDN'T SEND ME A RECIEPT DOES NOT MEAN YOU DID NOT TAKE MONEY FROM ME IN THE FIRST PLACE. THEN THEY ARE BLAMING ME SAYING I MUST HAVE ANOTHER ACCOUNT! NO I DO NOT! I SIGN IN WITH FACEBOOK ONLY. IF I DO NOT GET MY MONEY BACK I WILL BE EXTREMELY PISSED OFF. YOU WOULD THINK THE LEAST THEY WOULD DO IS BE LIKE WELL IF YOU PAID LET US UPGRADE YOU. I WANT MY MONEY BACK!

Hi I'm sure we can sort out what's happened here. What date was the charge for how much? You don't have a recent charge on the account you're contacting us with.
This means you might have a second account with us. Please respond to that case you have open with us listing all email addresses you may have registered an account with. I'm sure our team can continue helping from there, thanks!

I have adobe premiere elements 12 but can get the activation key

i have the redemption code but can't get the activation key to install on my computer

bensey
What computer operating system will you be using for Premiere Elements 12? Just background information for now.
Were you given instructions from the seller with regard to getting a serial number when you start with a redemption code?
If you have been following them and those instructions are not working for you, then please review the Adobe document on
using redemption codes
Redemption Code Help
If the information in that document does not help, then scroll down the document to find the link to Adobe Chat. Adobe Chat
is the best one to assist you at that point.
Please let us know the outcome.
Thank you.
ATR

I have my credit card on my daughter's i pod and i needed it to set up the apple id how do i make it so she can't spend any of the money but still get free apps.? Also she has a$15 app card on there how do I know when she buys apps which payment it takes?

I put my credit card on my daughters new i pod. How do I block her from buying apps but still being able to download free apps? Also she has a $15 app card on the i pod how do i know when she buys something whitch payment it will take the visa or app card? PLEASE HELP A.S.A.P. THANK YOU

You can
Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
You can have apps purchased from more than one account. It does complicate update apps though.
- Go to settings>Store and sign out and sign into your account.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

I have downloaded Adobe CS6 Master collection but i get an error when trying to unzip and install the program

The download was complete and successful, but when i go to extract the file i get this error messages in succession
I have plenty of disc space, and i have also tried to redownload twice... same issue
Anyone help???

Trenth52831125 the first error message is indicating either insufficient disk space or incorrect file permissions. How much disk space do you have available on your primary drive?
Are you logged in under a local administrator account? Also what version of Windows are you downloading and extracting on?

Adobe took my money, but I get no product?

Similar Messages

Maybe you are looking for