Adobe Tool Selection Help, please

On my old computer (Windows 7), I had an option when I highlighted the contents of a folder in Outlook to right click and convert the entire group of selected emails to a single PDF file for archive storage.
Since then I've switched to Windows 8 and the latest version of Outlook but I am unable to find that tool again. I have Adobe Reader X and Adove Acrobat Pro X.
Can anyone please point me to what tool it was that I was using before.. it was a great way to save off history of email conversations to a PDF file and burn to a CD for archived storage. OR, if someone has a better idea.. I just need to export entire folders of outlook messages and attachements to a single PDF file.
Thanks in advance.

Can you please mentioned Adobe Digital Editions version? The latest version of ADE 4.0.3 is available at, Download | Adobe Digital Editions

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I am trying to open PDF files from safari, but when I click on them they open in a separate window and the information is encrypted. Any ideas on how to get them to open them in Adobe? Any help please!

I am trying to open PDF files from safari, but when I click on them they open in a separate window and the information is encrypted. Any ideas on how to get them to open them in Adobe? Any help please!

The pdf is loading as html code. If you save it, it will download as :
605124.pdf.html
Change the extension to .pdf
And it opens and works perfectly, I just tested it:
Use this link to download it automatically:
http://saladeaula.estacio.br/arquivo.asp?dir=00/1020624/605124.pdf&num_seq=59828 4

Adobe Digital Editions Help please?

I have purchased my first e-book: "Adobe Premiere Pro CC Digital Classroom" from JB HiFi. The payment went through successfully and I tried to download the e-book. I got the message that to download the e-book I had to install Adobe Digital Editions. I did this and got the message that it installed successfully and that my e-book was downloaded. When I opened Digital Editions I had two books there: "Getting Started with Digital Editions" which opened correctly and my purchased book "Premiere Pro CC" which would not open. I have been trying since Christmas to get this to work but it will not. I have also tried sending emails to Adobe asking for help and have had no response. Their help line is only open weekdays and I work full time so cannot get to talk to anyone. I use Adobe Light Room extensively, Photoshop a little and I was hoping to use Premiere Pro CC if I can get some help with opening this e-book. Will someone please help me?

Can you please mentioned Adobe Digital Editions version? The latest version of ADE 4.0.3 is available at, Download | Adobe Digital Editions

Trouble installing adobe XI pro - help please!

I had previously purchased adobe 9 pro, and then subsequently downloaded a trial version of adobe XI pro.
I purchased an upgrade version of the XI pro, but have not been able to install it successfully. It has been a few days now, and I am nearing my wit's end!
At first, I just downloaded the upgrade (thinking it would override / replace during installation whatever version was previously on the system). It appeared to work fine, until it kept asking me to "buy" and then I realized it was probably still the trial version.
I uninstalled the trial version, but then the purchased one wouldn't install.
I thought because it was an upgrade, I had to have some version of adobe on my computer, so I re-installed the old one (adobe 9 pro) and that installed fine. When I then tried to install the upgrade to XI pro, nothing would happen!
It downloaded fine, however when I went to install nothing would happen. There was just no response from the computer.
I am using Windows 7, and a google chrome browser. I tried using Internet Explorer, but that wouldn't even download.
I tried downloading the 'alternate version' as a test, but I just got an error message that my windows version is incompatible.
I really don't know what the issue could be. The trial worked and installed fine, yet I'm having issues with the one I paid for!
Please help!

Hi akin60,
If the trial worked fine why did you uninstall it? You could have simply put the purchased serial number in the trial version to activate it.
There's no difference between the trial version and the full version except for the days of usgae. The trial version is good for 30 days and after that it would prompt to enter the serial number.
If you have already uninstalled the trial version and wish to install it you need not install the older version.
Adobe does not recommend installing 2 different versions of te same software as they might conflict each other.
When you install Acrobat 11 upgrade it will prompt to enter the Upgrade serial number as well as the previous qualifying version (Acrobat 9) serial number.
You only have to keep the serial numbers handy.
What I would recommend to you now is to run the Acrobat Cleaner tool ( http://labs.adobe.com/downloads/acrobatcleaner.html ) to clear off any remnants of the older software. Download and install Acrobat 11 and enter the srial numbers when prompted.

Adobe Media Downloader Help Please

I've needed to restart my download many times which wouldn't be so bad if I could continue from where it left off. I have 40,000 files and each time it's after more than 24 hours of downloading (over 7000 successful downloads), it boots me off to the sign in screen. I'm getting really frustrated but want to archive my files while photoshop.com is still available. Please help. Are there any other options besides individual downloads? I have too many files to do that. This downloader has been running all week and I only get through about 25% each time. Please help?

Hello,
To investigate this further :
Can you send me the Log.txt placed here
WIN : C:\Users\<Username>\AppData\Roaming\com.adobe.px.Downloader.<some-number>\Local Store
MAC : /users/<username>/Library/Preferences/com.adobe.px.Downloader.<some-number>/Local Store
You can send the log file to [email protected]
Regards
Amreek

Cannot use adobe reader. need help please

when i click the desktop icon it says to run the program. well when i click that it says "please wait while adobe reader 9.3.4 update setup is being processed.". and than nothing. nothing happens at all. im extremely frustrated because im sure this is just a simple problem that i cant seem to figure out. any help would be awsome

I have the same problem, but I can't uninstall Adobe Reader 9. I have XP operating system. I get a message about "package not available" or some such. It MAY be incompatibility with MS Internet Explorer.

Photoshop Elements 6.0 stopped working, no support from Adobe?? Help Please

Hi, about 3 weeks ago I went to open Photoshop and it just was gone. I then found out I had a virus and since removed it but when I called Adobe for help because I was trying to reinstall and I kept getting a error message saying that the Data Cab file was bad. So then I was told that I had a bad disc or it was badly scratched. Well, wouldn't you think that they would tell me where to download it and just plug my key in?? No, they told me that since Photoshop 7.0 is out I would have to pay for help.
When trying to remove my virus I came upon these files:
Adobe Photoshop Elements 6.0 (Editor)
Problem
Stopped responding and was closed
Date
2/6/2009 9:12 AM
Status
Report Sent
Description
A problem caused this program to stop interacting with Windows.
Problem signature
Problem Event Name:     AppHangB1
Application Name:     PhotoshopElementsEditor.exe
Application Version:     6.0.0.0
Application Timestamp:     46e63819
Hang Signature:     7bd0
Hang Type:     0
OS Version:     6.0.6001.2.1.0.768.3
Locale ID:     1033
Additional Hang Signature 1:     d1bf52bf9d7903b19bd5baaa32a675c1
Additional Hang Signature 2:     4b83
Additional Hang Signature 3:     afc611e3b0c57ba5747db42e90236eb6
Additional Hang Signature 4:     7bd0
Additional Hang Signature 5:     d1bf52bf9d7903b19bd5baaa32a675c1
Additional Hang Signature 6:     4b83
Additional Hang Signature 7:     afc611e3b0c57ba5747db42e90236eb6
Extra information about the problem
Bucket ID:     463598710
So, after doing everything from turning off my antivirus, stopping the internet from loading and every troubleshooting tip out there I finally transferred the program onto an external hard drive via my other computer and then tried to load it from the external onto my desktop. Well there are about 7 different application.exe folders so I just unzipped all of them. now it looks like I have parts of the program but gives me a fatal error and wants to shut it down. Can anyone help me. I use it a lot to sell on ebay and I started my own business about 6 months ago and in this economy I am not making any money so I can't just go out and buy Photoshop 7.
Thanks in advance for your responses....

Just giving a suggestion which might not work.
Try downloading Trial PSE6 and use your Serial to activate it. Not sure your activation is expired or not. In that case Adobe Customer Care can help you.

Adobe Flash Player Help Please !!

Greetings,
Here is the story. I just bought a new iMac running 10.83. The problem I'm having is that I cannot watch any of the news site videos because they all ask for Adobe Flash Player. I have downloaded Adobe and am not getting any results. The video starts to run, but then either stops and/or looses the sound. Examples of sites are loacal news, CNN and Weather Channel. Nothing seems to work.
This has become really frustrated. Any help would be greatly appreciated. Just do not understand why I'm not able to get this up and going.
Thanks,
Ted

Two bugs, one affecting Apple's Mac platform and another attacking Microsoft's Windows, exploit certain Flash player vulnerabilities to install malware onto users' systems, reports ArsTechnica. While users of other operating systems like Linux have yet to report attacks, Adobe's advisory notes the exploit affects all platforms.
Designated as CVE-2013-0634, the first vulnerability targets the Safari and Firefox Web browsers running on OS X, and is also being used as a trojan to deploy Microsoft Word documents containing malware. For Mac users, the flaw affects Adobe Flash Player version 11.5.502.146 or earlier.
On March 1 Apple again blocked Flash Player for Lion and Mountain Lion:
http://support.apple.com/kb/HT5660
The Adobe Flash patch can be found on Adobe’s website, and users can visit this page to check if their software is the most curent version.
You should uninstall any previous version first, and repair permissions after installing the new version.
If you still get a ‘plug-ins blocked’ message:
http://support.apple.com/kb/HT5271

PS Elements 11 -- Incorrect Colors, color painted not matching color selected -- Help please!

Having a really odd issue with colors. The color that I have in my brush/paint bucket does not match the color that I picked up in my eye dropper/foreground color. Instead it paints out some diluted version of the color I'm using, and I have no idea why. I tried to look up a solution -- I reset the paint brush, all of the tools. And I have no layer styles set on said layers used.
Any ideas how I could fix this? I need too desperately.. And as a side note, I am using RGB for color.

Suggest that you reset the brush tool. On the tool's option bar, look for this:
Click on it to reset the tools. If that does not fix it, go to Edit>Preferences>General and look for for this:
Click on it, close PSE, then open the program.

Animation Tool Bar help please and thank you!

In the old version of Photoshop that I am used to there was an Animated tool bar to make "flipping" photos, how do I access this in the newer version downloaded?

Don’t know what you mean by ""flipping" photos" exactly but have you checked out Window > Timeline yet?

Adobe Reader 9 Help Please

Seems a simple thing but I can't figure it out....I am reading a book in Adobe Reader 9 (I have Home 7, if that makes a difference) and I am trying to mark where I left off....so when I open it up again I can easily find where I was. Anyone????
Thank you in advance)

Thank you thank you thank you! Works PERFECT!!!!!

Adobe Reader XI 11.0.3 Help Adobe Reader XI Help not working!!

Dear All,
I've got the below error when click on : Help>Adobe Reader XI Help
Please suggest the solution how to fix my reader help.
Also followed following link to trouble shoot but no luck!!
http://helpx.adobe.com/acrobat/kb/error-online-help-content-cannot.html
Your help is very much appreciated.
Regards,
NEYIGAPULA

Hi Pat,
Here is the solution worked but not sure we can implement this or not.
Installed Adobe AIR
Installed Adobe Help Manager
- Downloaded offline PDF
Changed Adobe Reader EXE AcroRd32.exe compatibility settings to Windows XP SP3
Launched Adobe Reader > Prompts "protected mode" windows to disable> Disabled Protected mode>Help working fine now
Would you mind tell me the importance of Protected mode in New version of Adobe reader.
Regards,
Srinivas N

Help please! CC Desktop fails to install -- Adobe cleaner has errors...

Migod, this CC business is more trouble than it is worth. My latest problem is that I cannot update CC Desktop. I followed the steps outlined in another post, to wit: I downloaded and ran the cleaner tool. It completed, but with errors. I tried to rename my x86 OOBE folder, but I am told that it cannot be completed because it is open in another program. I checked task manager and there are no Adobe processes listed at all.
I am running Win 7 64 on a Dell Precision workstation M4600. Here is the relevant part of the cleaner log. I really would appreciate some help.
TIA,
Toby
Gen_WWCombined-en_US-20121017_1230
[Thu Jan 02 19:05:59 2014] Please enter (y) for Yes or (n) for No. ... >>
[Thu Jan 02 19:06:07 2014] Choose from one of the following options to clean up :
[Thu Jan 02 19:06:07 2014] 1. All
[Thu Jan 02 19:06:07 2014] 2. Adobe Flash Player 10.2
[Thu Jan 02 19:06:07 2014] 3. Creative Cloud & CS6 Products
[Thu Jan 02 19:06:07 2014] 4. CS6 only
[Thu Jan 02 19:06:07 2014] 5. CS5-CS5.5-CS6
[Thu Jan 02 19:06:07 2014] 6. CS5-CS5.5
[Thu Jan 02 19:06:07 2014] 7. CS3, CS4
[Thu Jan 02 19:06:07 2014] 8. Adobe Id credentials
[Thu Jan 02 19:06:07 2014] 9. Quit
[Thu Jan 02 19:06:07 2014] Choice :>
[Thu Jan 02 19:06:12 2014] User selected: Creative Cloud & CS6 Products
[Thu Jan 02 19:06:12 2014] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db" "C:\Program Files (x86)\Common Files\Adobe\backup20140102T190612\pdb.db"
[Thu Jan 02 19:06:12 2014] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db" "C:\Program Files (x86)\Common Files\Adobe\backup20140102T190612\Media_db.db"
[Thu Jan 02 19:06:12 2014] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Thu Jan 02 19:06:12 2014] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Thu Jan 02 19:06:12 2014] List of products installed on this machine
[Thu Jan 02 19:06:12 2014] Listing products for cleanup:
[Thu Jan 02 19:06:12 2014] 2. {9bcd38e7-1f9a-4536-8cd4-96448263f367} AdobeLightroom5CCMCore-mul
[Thu Jan 02 19:06:12 2014] 3. {359F8007-6486-429C-A8C5-D67F6897C88C} Adobe Bridge CC (64 Bit)
[Thu Jan 02 19:06:12 2014] 4. {2D99B50E-431D-4AA8-85C1-172A6F8BCF09} Adobe Photoshop CC Driver
[Thu Jan 02 19:06:12 2014] 5. {404314CA-62C4-4D3D-8910-50754BCF1DCF} Adobe CSXS Infrastructure 4 Driver
[Thu Jan 02 19:06:12 2014] Please enter the option number of the product you wish to remove; enter (q) to quit ... >>
[Thu Jan 02 19:06:14 2014] response 1
[Thu Jan 02 19:06:14 2014] The following product will be removed:
[Thu Jan 02 19:06:14 2014] The following Product has been selected for removal : Adobe Creative Cloud Desktop
Please confirm that you want to remove the selected product from Installer Database .
[Thu Jan 02 19:06:14 2014] Type (y) to confirm and remove or (n) to quit ... >>
[Thu Jan 02 19:06:19 2014] Please wait for Adobe Creative Cloud Cleaner Tool to finish........
[Thu Jan 02 19:06:19 2014] OSVersion : 64-bit
[Thu Jan 02 19:06:19 2014] Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run value:Adobe Creative Cloud
[Thu Jan 02 19:06:19 2014] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Thu Jan 02 19:06:19 2014] Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run value:AdobeCEPServiceManager
[Thu Jan 02 19:06:19 2014] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Thu Jan 02 19:06:19 2014] Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:SmsManifestBaseURL
[Thu Jan 02 19:06:19 2014] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Thu Jan 02 19:06:19 2014] Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:SmsUpdateCheckInterval
[Thu Jan 02 19:06:19 2014] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Thu Jan 02 19:06:19 2014] Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:LogLevel
[Thu Jan 02 19:06:19 2014] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Thu Jan 02 19:06:19 2014] Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Creative Cloud
[Thu Jan 02 19:06:19 2014] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
[Thu Jan 02 19:06:19 2014] Deleting registry root:HKCR key:AAM
[Thu Jan 02 19:06:19 2014] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
[Thu Jan 02 19:06:19 2014] Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect
[Thu Jan 02 19:06:19 2014] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
[Thu Jan 02 19:06:19 2014] Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect.1
[Thu Jan 02 19:06:19 2014] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
[Thu Jan 02 19:06:19 2014] Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect.2
[Thu Jan 02 19:06:19 2014] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
[Thu Jan 02 19:06:19 2014] ACC shortcut was not found C:\Users\Public\Desktop\Adobe Creative Cloud.lnk
[Thu Jan 02 19:06:19 2014] ACC shortcut was not found C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Creative Cloud.lnk
[Thu Jan 02 19:06:19 2014] CoreSync custom hook not found
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Core\core.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Core\\core.dll'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Core\core.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Core\\core.dll'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Core: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Core'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Core: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Core'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel\FilesPanelBL.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FilesPanel\\FilesPanelBL.dll'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel\FilesPanelBL.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FilesPanel\\FilesPanelBL.dll'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel\FilesPanelUI.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FilesPanel\\FilesPanelUI.dll'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel\FilesPanelUI.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FilesPanel\\FilesPanelUI.dll'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FilesPanel'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FilesPanel'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\NEX\NEX.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\NEX\\NEX.dll'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\NEX\NEX.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\NEX\\NEX.dll'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\NEX: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\NEX'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\NEX: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\NEX'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect32.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Utils\\npAdobeAAMDetect32.dll'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect32.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Utils\\npAdobeAAMDetect32.dll'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect64.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Utils\\npAdobeAAMDetect64.dll'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect64.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Utils\\npAdobeAAMDetect64.dll'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Utils'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Utils'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud'
[Thu Jan 02 19:06:19 2014] Some files could not be cleaned up. Please try closing your internet/web browser, and rerun the Cleaner Tool to complete your clean-up.
[Thu Jan 02 19:06:19 2014] Action : Created the C:\Program Files (x86)\Common Files\Adobe\backup20140102T190612 folder as backup of PDB and MediaDB for this session.
[Thu Jan 02 19:06:19 2014] LOG FILE SAVED TO: C:\Users\toby\AppData\Local\Temp\Adobe Creative Cloud Cleaner Tool.log
[Thu Jan 02 19:06:19 2014] Adobe Creative Cloud Cleaner Tool completed with ERRORS!
[Thu Jan 02 19:06:19 2014] Check the end of the log file for list of errors
[Thu Jan 02 19:06:19 2014]
[Thu Jan 02 19:06:19 2014] *-*-*-*-*-*-* ::START:: - SUMMARY OF ERRORS *-*-*-*-*-*-*
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Core\core.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Core\\core.dll'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Core: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Core'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel\FilesPanelBL.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FilesPanel\\FilesPanelBL.dll'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel\FilesPanelUI.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FilesPanel\\FilesPanelUI.dll'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FilesPanel'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\NEX\NEX.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\NEX\\NEX.dll'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\NEX: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\NEX'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect32.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Utils\\npAdobeAAMDetect32.dll'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect64.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Utils\\npAdobeAAMDetect64.dll'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Utils'
[Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud'
[Thu Jan 02 19:06:19 2014] *-*-*-*-*-*-* :: END :: - SUMMARY OF ERRORS *-*-*-*-*-*-*
[Thu Jan 02 19:06:19 2014] ---------------------------------------------------------
[Thu Jan 02 19:06:19 2014] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
[Thu Jan 02 19:06:19 2014] ---------------------------------------------------------

Good news here
After booting this morning, and reading Jeff's message, I first went back to try to rename the OOBE folders, and it worked. I then ran the cleaner tool, which completed successfully, and was thus able to reinstall the desktop
So the problem is resolved. This however raises the question of why the permissions were not granted yesterday, with everything shut down in task manager. I throw out one possibility: I accidentally logged in to my CC account with an older Adobe account, which was not connected with CC. I realized my error after trying to update the desktop, but never had a chance to log out and re-log in with my current CC account, because every time I was only given the option of updating or quitting. Could this have been the cause of the problem? I'm no coder, so I don't know, but basically nothing has changed since I had the problem last night and this morning except the reboot (which anyway I probably should have tried yesterday first thing).
Anyway thanks to Jeff for his reply.
Toby

URGENT : Help needed for OLAP tools selection

Hi Gurus,
Environment :
Oracle 10g
.net web application with backend as Oracle 10g server embaded with OLAP server.
Application - CRM
Feature requreid - OLAP, OLAP Reporting, Drilldown graphical analysis, US MAP view location specific queries, Ad-hoc analysis.
I have to take a descision for for the OLAP tool selection with above mention client requirement.
* Please let me know if anybody have worked on above combination for the required features and held up with any issue (if any) ?
* Please go thru Oracle options below per feature and let me know is there any issue with .NET and IIS server,Oracle 10g OLAP compatibily ? specially for following points from the below details -
4. OLAP Reporting Tool :
6. Web deployment of Cubes :
8. Graphing :
9. Geographical Map View based query :
1.Extraction Transformation and loading (ETL) Tool : Oracle Business Intelligence Warehouse Builder, tightly integrated with Database Server.
2. Analysis Tool (Multidimensional Data Analysis using cubes) : Oracle Business Intelligence Discoverer·
3. Ad-hoc query and analysis by end User :
Oracle Business Intelligence Spreadsheet Add-in.OLAP DML Regular Sql with OLAP_TABLE Function.
4. OLAP Reporting Tool :     Oracle Reports 10g.
5. Multidimensional Data (Cube) Query Language     OLAP DML : Regular Sql with OLAP_TABLE Function
6.Web deployment of Cubes : Available
7. Cube data export to xls, html, format : Available
8.Graphing : Oracle Reports 10g Graph Wizard for Graphical Analysis.
9. Geographical Map View based query : Oracle Locator: Location-Enabling Every Oracle Database
Please send me the relevent urls in support / issues for the above featues.
TIA,
Sheilesh

The only Adobe program I know that can edit images is Photoshop.
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I downloaded an upgrade to my adobe reader today, and ever since my search engine has switched to yahoo and wont change back to google. I have a macbook pro, help please? Does anyone know how I can change this back? I have tried through my settings but it

I downloaded an upgrade to my adobe reader today, and ever since my search engine has switched to yahoo and wont change back to google. I have a macbook pro, help please? Does anyone know how I can change this back? I have tried through my settings but it doesnt work

Hi Timia,
If you are using Safari as a web browser :-
Open Safari, go to Safari menu > Preferences > General, and put Google as the homepage. Then, choose Google as your default search engine.
If you are using Google Chrome as the web browser :-
Open Google Chrome.
In the top right corner of the page, click the Chrome menu Chrome menu > Settings.
In the "Search" section, select Google from the drop-down menu.
Let me know if you still experience any issue.
Regards,
Aadesh

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