Adobe tv in help menu on cs5 does not show or play

I run illustrator help and it gives me a choice to watch a video on adobe TV. I choose the video and the page loads but the video does not. i tried the beta and got a play bar but again no video. Can you please help? i run win8

Hi Oregonmusic,
Welcome to Apple Support Communities.
It sounds like most of your music has gone missing since updating iTunes. The article linked below describes the issue that you are seeing and provides some step-by-step instructions that should help you out.
No content shows up in iTunes after updating
http://support.apple.com/kb/ts1967
Symptoms
After upgrading iTunes, if your music, videos and other content do not show up in iTunes, follow these steps to bring back your missing content:
Resolution
Quit iTunes.
Download and install the latest version of iTunes.
Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:
Mac OS X
/Users/username/Music/iTunes/
Microsoft Windows Windows XP and Windows 2000
\Documents and Settings\username\My Documents\My Music\iTunes\
Microsoft Windows Windows Vista and Windows 7
\Users\username\Music\iTunes\
Drag the iTunes Library file from the above location to the Desktop.
Open the Previous iTunes Libraries folder in the iTunes folder.
Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).
Drag this file to the iTunes folder (the enclosing folder).
Rename this file to iTunes Library.
Open iTunes.
You should now see your missing content in iTunes.
Additional Information
iTunes: Where to find the contents of your iTunes library
iTunes creates an empty library file in Windows
If you still do not see your missing content in iTunes, follow the steps in iTunes Store: Finding missing purchases and downloads.
-Jason

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