Adobe TV videos won't play on iPad

Hi all,
I'm posting this here as well as having updated another post on the Adobe TV forum - it looks like there's more activity here.
There are reports (mine among them) that the Adobe TV site doesn't work on some iOS devices.   I have an iPad 2, and videos such as that on http://tv.adobe.com/watch/creative-cloud-for-web/adobe-dreamweaver-cc-overview/ don't render at all.  No controls appear, no content in the iframe, just a blank black box.  I actually haven't found any lately that do play.
Tried with both the Safari and Chrome browsers on my iPad (which is up-to-date with all apps). 
Strangely enough, my iPhone 5 does display those videos I've checked. 
I've submitted this through the feedback link on the Adobe TV site.  This is actually the first time I've run across a problem on iOS that wasn't reproduceable across different devices.
Any ideas for a workaround or how I can provide more information to assist fixing this problem would be appreciated.  Adobe TV really is excellent (or as Kelby would put it, "it rocks") on the iPad, so I hope this can be fixed soon.
Thanks!

kmpeterson, Thanks for highlighting it. I tried the same on my end and was not able to run any video from tv.Adobe.com using both Safari and Chrome.
I will notify the respective team about it.

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