Adobe Typekit in the new Creative Cloud is not syncing any fonts, Any suggestions?

In the last version of Creative Cloud, Adobe Typekit worked perfectly. Now, I have a ton of documents using Typekit fonts and they won't sync. Does anyone know why?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Similar Messages

Confused about the new Creative Cloud

Dear all,
Since I read adout the new Creative Cloud I am confused about what is going to happen to my license for Adobe Lightroom. Are they going to still maintain the desktop applications as well or will I have to pay for a yearly license if I want to use the new versions of Lightroom?
I am a casual photographer and I love using Lighroom for my pictures but I don't think that paying for a yearly license because I am not spending a lot of time editing pictures.
Can someone clarify this for me?
Many thanks,
Lucian

DrLucian wrote:
I am a casual photographer and I love using Lighroom for my pictures but I don't think that paying for a yearly license because I am not spending a lot of time editing pictures.
The CC is geared towards Pro users, schools etc. LR spans both Pro and casual users. So from what I can garner Lightroom will stay as it is for the next iteration at least. I quoted that bit as my opinion is that that is the very reason why Lightroom will be available outside the cloud with a cloud version available with intergration features with the rest of the CC suite.

What do you think of the new creative cloud cc that was just released?

What do you think of the new creative cloud cc that was just released? I'm using it now and I think it's great. It's cs6 on stereroids lol More new features that people who fully paid for cs6 should of had.
I do wish the cloud standard price changes to 29.99 a month for all users so everyone gets a chance to enjoy the cloud.

I just downloaded CC, and still have all my CS6 apps as backup. Bridge CC (64-bit) is showing the same unacceptable performance I had with CS6 version. Can't believe that Adobe is so inept. I did fix the CS6 version but I forget how I did it. CS6 version of Bridge is near instantaneous. And it's not a matter of building the cache. It takes the program forever just to respond to a simple mouse click in the menu bar.
Photoshop CC crashed my machine, whereas CS6 version runs perfectly. Afraid to download any further apps.
Adobe 11 failed to install because it think's prior version of the that program is still on the computer. I never installed Acrobat 11 on this machine. Just Acrobat 10, which also got the stupid 30-day "refuse to start" bug, so I'm using Acrobat 9.5 which works flawlessly. Funny how the newer the code from Adobe, the worse it gets for its customers.
I'm using Win 7 Pro, 16GB mem, Nvidia 2800M video card on Thinkpad with i7-920XM chip.

What do you think of the new creative cloud cc?

What do you think of the new creative cloud cc that was just released? I'm using it now and I think it's great. It's cs6 on stereroids lol More new features that people who fully paid for cs6 should of had.
I do wish the cloud standard price changes to 29.99 a month for all users so everyone gets a chance to enjoy the cloud.

This forum is only to discuss how the forums operate, not products
If you go to the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the Adobe product you use
Cloud Forum http://forums.adobe.com/community/creative_cloud

Will the new Creative Cloud coming out in June 2013 have the education monthly subscription price?

Will the new Creative Cloud coming out in June 2013 have the education monthly subscription price? & How much?

Yes, it will be. Here you go. http://www.adobe.com/products/creativecloud/buying-guide.html

The application "Creative Cloud" is not open anymore.

I try to open the creative cloud app and just see this ( The application “Creative Cloud” is not open anymore.)

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Creative cloud Ideas not syncing

I have made a drawing on my iPad in Ideas. Now it won't sync to my creative cloud. Why is it not working.
Have a MacPro OS X (Lion) version 10.7.5

Turned iPad fully off and started again, syncing stopped at 88%. Then made new project and it synced again, also the previous halted project, Everything works now fine
Thanks
Marco
Op 18 jun. 2013, om 08:52 heeft Kim McCaw Ortiz het volgende geschreven:
Re: creative cloud Ideas not syncing
created by Kim McCaw Ortiz in Adobe Ideas for iOS/iPad - View the full discussion
I am sorry to hear that you are experiencing a sync problem but appreciate you letting us know that you have faced an issue with sync to Creative Cloud,
Can you provide some additional information so that I can investigate further:
Which version of Ideas do you have installed? What iPad/iOS have you created the Ideas drawing on? Do you receive an error message related to the inability to sync?
Regards,
Kim
Adobe Ideas Team
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My creative cloud will not sync properley

my creative cloud will not sync properley some of the files do not appear how can i find out in the online cloud which they are and why they won't sync

Please check if the Creative Cloud Connection is Active or Not?
How large are the files?
If you can find the logs at the following places, and paste them here, it would be good.
Here's where to find the log:
Windows - c:\users\<yourusername>\AppData\Roaming\CloudSync\CloudSync-2013-05-0 9.log
Mac - /Users/<yourusername>/Library/Application Data/CloudSync/CloudSync-2013-05-09.log

Adobe Creative Cloud will not Sync Any Files/Folders (MAC OSX)

I am posting this more as a guide for people having similar issues than I am a question, as it has already been resolved but I could not find this answer anywhere on the forums.
Here was my situation:
After a fresh install of a completely empty creative cloud account, Creative Cloud is unable to sync any files or folders.
In order to troubleshoot the issue, I created a single <folder> and 1 file (Instructions.txt) inside my Creative Cloud Folder that needed to sync. Remember, this was a brand new install on a brand new account.
I then attempted to sync.
Here is an excerpt from my CoreSync log, so that you can see the errors being generated:
20141105-115144.374: Job 'CreativeCloudFiles': Analyze Finished OK
20141105-115144.374: ===== 2014-11-05 11:51:44: Job 'CreativeCloudFiles': SYNC started by Job start on computer 'TSDMAC01' =====
20141105-115144.374: CreativeCloudFiles: /Users/<me>/Creative Cloud Files <-> acsl://scss.adobesc.com/files (acsl://scss.adobesc.com:80/files) [DirectDest], ConflictOnDiffItemsNoCommonHistory, CleanupOldGens=24m, TmpDest, SameBeforeSyncAsInAnalyze, DetectMovesAndRenames, DetectFolderMoves, WorkerThreads=8, FileLinksDrill, CopyCreateTime, ResolveConflicts=RightToLeft, RenamesLosingFile
20141105-115144.416: Start UL: /Instructions.txt (New)
20141105-115144.436: Starting a batch of 1
20141105-115144.436: SqlStatement::prepare: error is 'SQL logic error or missing database' with query 'INSERT INTO pending_requests (created, item_id, f_path, f_name, ev_type, request_id)VALUES (:eventTime,:itemId,:path,:name,:eventType,:requestId)'
20141105-115144.438: Start UL: /<folder> (Del)
20141105-115144.439: AcslSvcFS::CreatePendingRequestEntry: Error adding pending entry with name '/files/Instructions.txt': SQL logic error or missing database
20141105-115144.442: Copy New '/Users/<me>/Creative Cloud Files/Instructions.txt' -> 'acsl://scss.adobesc.com:80/files/Instructions.txt'
- ERROR: Copying file: Error adding pending entry with name '/files/Instructions.txt': SQL logic error or missing database
20141105-115144.442: Finish UL: /Instructions.txt (New): Copying file: Error adding pending entry with name '/files/Instructions.txt': SQL logic error or missing database
20141105-115144.458: SqlStatement::prepare: error is 'SQL logic error or missing database' with query 'INSERT INTO pending_requests (created, item_id, f_path, f_name, ev_type, request_id)VALUES (:eventTime,:itemId,:path,:name,:eventType,:requestId)'
20141105-115144.459: AcslSvcFS::CreatePendingRequestEntry: Error adding pending entry with name '/files/<folder>': SQL logic error or missing database
20141105-115144.459: Ending a batch of 1
20141105-115144.459: Finish UL: /<folder> (Del): No error
I called Adobe Customer Support, and after explaining the situation, was first instructed on how to save a file to my Creative Cloud folder. Just a note to Adobe, when a customer sends you a detailed log file and tells you they have already tried certain steps from the forums, don't start at using Adobe 101.
Customer service insisted that I try deleting options.tix again. I did so, following the instruction posted here: Re: I can't sync to my files In the CC desktop app
This did not work.
Support then requested that I navigate to /Users/<my username>/Library/Application\ Support/Adobe/ and rename the "CoreSync" folder to "Coresyncold".
Upon doing, killing "Adobe Creative Cloud" and "CoreSync" processes, and restarting the "Adobe Creative Cloud" Application, all syncing functionality worked correctly.
To summarize, this fixed the issue:
Rename "CoreSync" to "Coresyncold" (Functionally, the same as deleting it)
Kill "Adobe Creative Cloud" and "CoreSync" Processes
Restart "Adobe Creative Cloud"
Here is the process as terminal commands:
mv ~/Library/Application\ Support/Adobe/CoreSync ~/Library/Application\ Support/Adobe/CoreSyncOld
killall Creative\ Cloud
killall CoreSync
open -a Creative\ Cloud
Good Luck,
Michael

Hi, Thanks for the reply. Everything worked fine until I updated to CC14. after that, I receive conflicted file messages. So, I archived all my files that were in cloud. I opened each file on my Mac and re-saved them using SaveAs so I was sure the file was in the CC14 format. I uploaded each file to the cloud as they would not synch. Now when I work on a file I get double the files showing the original file (with the old upload date) and the conflicted file on my Mac. I have no idea now which file I am actually using is the original file or the conflicted file. Still today, nothing synchs - I get the "Some Files failed to Sync" message - click Learn More and the message tells me that the cloud is working perfectly... but it's not... my files aren't synching... I have worked on two files today and neither have synched. It's the weirdest thing...

Creative Cloud Folder not syncing

The files inside my creative cloud folder start syncing then the app stops syncing, displaying the message, 'some files did not sync'. I have tried to enable and disable syncing, but it hasn't helped. Could anyone help?

Hi Charles Kunene,
Please refer to the below mentioned link:
Error: "Unable to sync files"
Let us know if this helps,
Regards,
Gurleen

Problems with Adobe ID/licensing the software Creative Cloud

Hello,
I have problem with licensing the software of Creative Cloud. All programs installed on my computer and working fine. But the software keeps asking (around 1/2 days),
for licensing the software. For example: when I tried to open Photoshop this day I get the warning sign/pop-up about 'licensing the product', when I click that I get another pop-up about finishing my Adobe ID. After I click that, it goes to internet --> Adobe account where I have to sign in (mail + password). I do that and then the site remains loading the page. Once it did enter into my ADobe ID, and everything was fine, Creative Cloud was mentioned and paid etc in my account. So I hope u can help me further, Thanks in advance! grt Marcel

Hi Marcel,
Please try deleting these folders from these locations and try launching any apps. It will ask you to license the software so enter your credentials and that should fix the issue.
Windows:
Delete these folders
SLStore from C:\ProgramData\Adobe
SLCache from C:\Program Files (x86)\Common Files\Adobe
OOBE from C:\Users\(Your Username)\AppData\Local\Adobe
Mac:
Delete SLStore and SLCache from /Library/Application Support/Adobe
Delete OOBE from ~/Library/Application Support/Adobe
Please let us know if it helps.
Regards,
Abhijit

A popular problem; Can't install the new Creative Cloud Tool

Sorry to bore everbody to death with this but after mauling my way thru literally piles of bits of threads and so forth off google, the end result is lots of confusion.
My situation: Running win 7 64 bit (uptodate)
I've been running Creative cloud tools for nearly a year, but this latest update or maybe its not the latest but the update during June... has left me unable to install the new CC tool.
When I run the installer, it ends with the silly and useless message:
"We've encountered the following issues:
Creative Cloud desktop failed to install"
So far no tools have failed to start, at least not those I regularly use (PS, LR, Bridge, etc)
So, I see some posts suggesting the 'cleaner' and when I read the README with it, it sounds really time consuming and a royal pain to follow the instructions... all the backing up etc etc etc.
I'm hoping someone can layout a sort of outline of how to procede here. I've read a few reports of folks succeeding in getting past the problem... but not a discription of how they did it.
I really do not want to completely disrupt my work and my time going thru some ponderous plan only to find it didn't work and no progress has been made.
So if there is a known set of steps to take that are likely to end in success please someone lay them out. I haven't found a complete discription of how to procede.

Hi everybody,
the initial reply from Jeff is correct, but the error occurs on my Windows 7 64bit every time a new update for Creative Cloud Desktop is available. I cannot remember a single update of this tool, that ever worked. I always have to uninstall the previous version (which is still there!), delete the OOBE directory and reinstall the Creative Cloud Desktop from the Creative Cloud website. This tool seems to be very buggy.
What I cannot understand further is, that while installing the Creative Cloud Desktop (I mean a successful installation process), my explorer.exe is being restarted close to the end of the installation process. This seems to be an unusual behaviour while installing an application like the Creative Cloud Desktop - in fact, I cannot remember any other normal application to have such an effect on the explorer.exe while being installed.
What's wrong?

Does the new creative cloud offer replace the old one?

I qualified for the old offer as I own CS5 but was waiting until the end of December to maximize the value of my already purchased LR5. Now with the new offer I can't tell if I still have until the end of December or do I have to sign up by Dec 2nd. Does anyone know? I've tried to call Adobe but the hold music was going to put me in the looney bin.

They co-exist.

Re: New Creative Cloud Desktop not working

I have an older Mac (Late 2008 MacBook Pro, 2.4 GHz Intel Core 2 Duo, 8 GB 1067 MHz DDR3, Mac OS X Lion 10.7.5 (11G63)) and this spinning wheel problem persisted even with the recommended solution (those posted here: "Unknown Server Error" when you attempt to log in to Adobe Creative Cloud)). I already have several CS6 products installed.
I tried deleting all Adobe CC files on my computer (including uninstalling CC, deleting all CC files and folders), deleting the OOBE opm.db file, restarting, and re-downloading. Did NOT solve the problem.
Additionally, I had to delete Adobe Application Manager because upon restart it was maxing out my CPU and requiring me to force quit it, even after I uninstalled CC.

Branching this to a separate discussion.
Mclcm please see App doesn’t open | Progress wheel spins continually which discusses how to resolve your current error.

The new creative cloud libraries in Photoshop and Illustrator CC won't connect. Any suggestions?

In both Illustrator CC and Photoshop CC I get the same message. "Sorry, we couldn't connect to the server. Using retry does no good. I am signed in in both Illustrator and Photoshop.
Greg

Thanks for the info, but none of those solutions seem to apply here. I am using an iMac with 16 gigs of RAM, running OS 10.9.5 Mavericks. Shouldn't matter what browser I am using (Safari) as this problem is within Photoshop CC and Illustrator CC. Here is a screen shot from Photoshop.
Greg

Adobe Typekit in the new Creative Cloud is not syncing any fonts, Any suggestions?

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