Adobe Update Manager Crashes even though not installed???

Using Mac OS (Tiger), each time the Apple is re-started, adobe manager update flashes on the screen and crashes the starting of the Mac. This happens even though I have deleted all the "Update Manager" programs that i can find. The "problem report" window says the path of the crash is: Path:    /Applications/Adobe Acrobat 7.0 Professional/Adobe Acrobat 7.0 Professional.app/Contents/Plug-ins/Updater.acroplugin/Adobe Update Manager.app/Contents/MacOSClassic/Adobe Update Manager
Parent:  WindowServer [69]
But, I follow that path and it does not exist.
I have tried calling Adobe and have never found a less helpful company in any area of life. If I could delete all Adobe products and find another pdf reader I would gladly do that. Any help, please?

I'd recommend re-installing Acrobat. If that doesn't help, try deleting your system cache using a utility like Applejack or Onyx.

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