Adobe Update Manager for CS4 fails

I've reinstalled CS4 from the discs (if I'd realized I could download new installers I would have done that instead, but I saw that option after I'd finished) and when I tried to check for updates the updater failed to retrieve any, with the message that updates for Adobe Updater 'cannot be determined at this time'.  I installed the newest version of Updater 6 that I could see, but that didn't resolve the issue.

update manually, Product updates

Similar Messages

  • What is wrong with Adobe Update Manager???!!!

    Why in heaven's name can't Adobe fix their broken Update Manager?! Once again, the Update manager tells me that I have updates available, but the information is completely bogus. Two updates are listed: Photoshop CS5 12.0.4 and Illustrator CS5 15.0.2. The problem is that I am already running Photoshop 12.0.5 and Illustrator 15.0.2.
    Is it really too much to ask that the Update Manager for this very expensive software work properly???!!!

    I appreciate your reply, Steve. But it sounds like you're saying that the way to fix the Update Manager's whacko behavior is to tell it not to check for Photoshop CS5 updates. But that's its job! Still sounds broken to me. I understand that the 12.0.5 security update was issued "outside the AUM framework", but why do it that was if it was going to confound users?
    For me, the same thing is still happening today—not just with Photoshop CS5, but also with Illustrator CS5. AUM tells me that the 15.0.2 update is available, but I am already running Illustrator 15.0.2.
    It's not a temporary hassle, it's a permanent hassle because the AUM clearly cannot be trusted. It means that the only reliable way to update any of my CS5 apps is to manually go to the Adobe website and drill down to the relevant section for each CS5 app individually. This is shoddy customer service at its finest.

  • How do I close/disable Adobe Update Manager from MenuBar?

    Hello,
    I would like to remove the Adobe Update Manager from my menu bar for my Mac. It just really annoys me and I really like a clean menu bar.
    Thanks,

    umm it doesnt work...  I mean getting rid of this

  • Is there any way to download the Adobe Application Manager for Mac 10.5.8?

    I just subscribed to the monthly inDesign plan and was unaware I had to upgrade my system. Is there any way to download the Adobe Application Manager for Mac 10.5.8?

    LisaK78 wrote:
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    http://support.apple.com/kb/HT1444

  • Adobe Update Manager Disabled using Packager

    Hi,
    I installed CC Apps by use of a package created with Creative Cloud Packager.  I had the "Adobe Update Manager" set to Disabled. Also, "Disable Adobe Creative Cloud Desktop Application" was checked.
    Now that the apps are installed, is it possible to have them Auto-Update again?  I downloaded the Creative Cloud Desktop App and installed it, but it doesn't even see that the apps are already installed, and wants to install them all over again.
    Any ideas besides re-creating the packages and re-installing everything?
    Thanks in advance,
    James

    Hi JamesAcart,
    Please follow these Steps to enable the the Adobe Update feature.
    Windows:
    C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0
    In this location please look for the ‘AdobeUpdaterAdminPrefs.DAT’ file and open this file with notepad.
    After opening the file in notepad you can find below mentioned code.
    <?xml version="1.0" encoding="UTF-8"?>
    <Preferences>
                  <Suppressed>1</Suppressed></Preferences>
    Change the Suppressed value from 1 to 0 and save the file at the same location.
    Same steps applied to Macintosh in the below mentioned location.
    Mac:
    Go to – Main HD /Library/Application Support/Adobe/AAMUpdaterInventory/1.0
    regards,
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  • SCCM 2012 Software Update Management for Windows Servers and how to automatic set SCOM maintenance mode?

    Hi,
    We planning to go one level higher to automat and have more dynamic Software Update Management for Windows Servers. We have SCCM 2012 R2, SCOM 2012 R2 and SCO 2012 R2.
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    can read reg value as exempel.
    IS there any smar way to make the SCOM Maintenance Mode Schedule dynamic?
    I found this
    http://www.scom2k7.com/scom-2012-maintenance-mode-scheduler/?
    /SaiTech

    You could use Orchestrator to put the servers from a specific collection, or AD group, in maintenance mode in SCOM. For an example see:
    http://www.systemcentercentral.com/orchestrator-how-to-scom-maintenance-mode-for-windows-computers-in-an-sccm-collection/
    My Blog: http://www.petervanderwoude.nl/
    Follow me on twitter: pvanderwoude

  • Adobe application manager for os x 10.5.8

    Is there a version of adobe application manager for os x 10.5.8?

    For what do you need it for ??

  • Adobe update manager

    What part does adobe update manager play in the ongoing functioning of 5.5?

    If we issue an update patch, and if we were to do so I would notify the forum in advance, the update manager would be able to discover this, notify you, and perform the download and installer launch.  At this time there are no plans to release a patch.  With CS 6 due in less than a year, and with any patch or update requiring significant testing that could otherwise be spent on new feature development, it's unlikely to occur unless a serious flaw on the level of data corruption or fatalities is found.
    So you can probably kill that process without worry.

  • Adobe Update Manager Crashes even though not installed???

    Using Mac OS (Tiger), each time the Apple is re-started, adobe manager update flashes on the screen and crashes the starting of the Mac. This happens even though I have deleted all the "Update Manager" programs that i can find. The "problem report" window says the path of the crash is: Path:    /Applications/Adobe Acrobat 7.0 Professional/Adobe Acrobat 7.0 Professional.app/Contents/Plug-ins/Updater.acroplugin/Adobe Update Manager.app/Contents/MacOSClassic/Adobe Update Manager
    Parent:  WindowServer [69]
    But, I follow that path and it does not exist.
    I have tried calling Adobe and have never found a less helpful company in any area of life. If I could delete all Adobe products and find another pdf reader I would gladly do that. Any help, please?

    I'd recommend re-installing Acrobat. If that doesn't help, try deleting your system cache using a utility like Applejack or Onyx.

  • Enable Adobe Application Manager for Auto Updates

    Hello all,
    I originally had Adobe Application Manager enabled, which gave me update sto all my adobe products.  But I accidentally disabled it and now I cannot seem to find it anywhere on my computer.  I have checked in my program files and in my applications.
    Can someone help me re-enable it?
    Thank you very much.

    So doing this in any of my adobe products will invoke the Update Manager so that Adobe will scan for updates for all my adobe products, not just the one in which I did Help>Check for Updates?

  • Need to Prevent Adobe Application Manager for upgrading to Creative Cloud

    I have successfully packaged Dreamweaver CS5&CS5.5 via Adobe Application Manager Enterprise Edition v2.1 and after a successfully deployed via SCCM Dreamweaver runs perfect. Unfortunatly upon the first launch of the icon on the desktop of "Adobe Application Manager" it's self upgrading to Creative Cloud.  This is a problem.  In this enterprise deployment I have updates set to manual and my AdobeUpdaterAdminPrefs.dat is set to the below which should be preventing this to my understanding <?xml version="1.0" encoding="UTF-8"?> <Preferences> <Suppressed>1</Suppressed> </Preferences>

    Thank you for getting back to me, currently my work around
    is to have the deployment delete the two “Adobe Application Manager.lnk”
    icons from both the desktop and the start menu for each OS version.  Not
    exactly how I would like to have to do it however my
    “AdobeUpdaterAdminPrefs.dat” does not seem to block Adobe Application
    Manager from updating.
                                                                    Greg

  • How do I allow Adobe Application Manager for managed user?

    When a managed user attempts to open CS5 Photoshop, this error comes up: "Adobe Application Manager is not allowed"
    I know there is a way to give this app permissions in the Workgroup Manager, but I can't find them on the web (google or here)
    Can anyone tell me which apps have to be allowed for CS5 Photoshop to work?

    You can reinstall the Adobe Application Manager using this link http://www.adobe.com/applicationmanagerpatch/index.html.

  • About downloading and installing the Adobe Help Manager for CS6

    Because the Adobe help manager essentially ceased functioning as part of my Adobe CS6 installation I had to uninstall it. Now I am having great difficulty to locate the Adobe Help Manager on any of the Adobe download sites. Although I have the Adobe media disks for CS6, I don't want to reinstall the entire suit just to get back the Help manager

    There is no other way. AHM only comes with teh suite install.
    Mylenium

  • HELP PLEASE!!!!!!!!  Problem Report for Adobe Updater (CS3 for mac)

    Please help anyone! i have adobe CS3 design premium and i just got a new macbook pro retina. i had it on my old one and never deactivated it...... not sure if this has anyting to do with it.. I can get the programs to run, however i get this annoying pop up and i cant update anything for adobe!! this is just a little bit of the error report below
    Process:         Adobe Updater [725]
    Path:            /Applications/Utilities/Adobe Utilities.localized/*/Adobe Updater.app/Contents/MacOS/Adobe Updater
    Identifier:      "com.Adobe.ESD.AdobeUpdaterApplication"
    Version:         Adobe Updater 5.1.0.1082 (5.1.0.1082)
    Code Type:       X86 (Native)
    Parent Process:  launchd [161]
    Responsible:     Adobe Updater [725]
    User ID:         501
    Date/Time:       2014-03-03 13:49:24.178 -0500
    OS Version:      Mac OS X 10.9.2 (13C64)
    Report Version:  11
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Application Specific Information:
    abort() called
    terminating with uncaught exception of type std::runtime_error: Unable to determine registration filepath!

    Try running Apple Hardware test
    Using Apple Hardware Test - Apple Support
    Have you tired a fresh install with installing any third-party apps?
    Specifically Pace support and Safe Net.
    You can also try uninstalling those items
    PACESupport removal
    http://sentineldiscussion.safenet-inc.com/topic/driver-installation-and-uninstal lation-on-linux-and-mac
    http://www.safemac.pl/download/SAC_8_2_SP1_Mac_Admin_Guide_Rev_A.pdf

  • Cannot connect with adobe aplication manager for downloading products

    Hi. i subscribed Creative Cloud 3 days ago and have problems with downloading apps.
    I cannot login with Adobe Apliation Manager. When i type my AdobeID and my Passowrd and hit login, AAM says, "that it cannot connect to adobe. I should check my internet-connection...".
    My Internet-Connection is active.
    I turned off my firewall. And its not working too. The problem cannot my hosts file (only 127.0.0.1 localhost included).
    My System: Win8 64
    Any ideas, why i can't login to adobe with my accountdata? With the same data i can login to creative cloud webpage.
    Here my pdapp.log
    12/01/12 13:11:58:602 | [INFO] |  | ASU | PDApp | DLM.ApplicationFacade |  |  | sendNotification = adobeidSigninSignal, type = null
    12/01/12 13:11:58:602 | [INFO] |  | ASU | PDApp | DLM.ApplicationFacade |  |  | sendNotification = CCM_DIALOG_SIGNIN_DATA_CHANGED, type = null
    12/01/12 13:11:58:602 | [INFO] |  | ASU | PDApp | CCM.AdobeIdSigninEventCommand |  |  | Starting timeout timer...
    12/01/12 13:11:59:649 | [INFO] |  | ASU | PDApp | CCM.AdobeIdSigninEventCommand |  |  | Stopping timeout timer in ioErrorHandler...
    12/01/12 13:11:59:649 | [INFO] |  | ASU | PDApp | CCM.AdobeIdSigninEventCommand |  |  | No response received.
    12/01/12 13:11:59:649 | [INFO] |  | ASU | PDApp | DLM.ApplicationFacade |  |  | sendNotification = CCM_DIALOG_SIGNIN_DATA_CHANGED, type = null

    No. I tried the "activation-network-i ssues" before 2 times.
    0. Patch installed
    1. I have/had internet connection
    2. I can call https pages
    3. drivers/etc/Hosts was/are clean.
    4. Current User > Trusted Root Certificate Authorities > Certificates is installed/enabled and the correct fields are checked
    5. Firewall was/is turned complety off.
    I cannot uninstall AAM. Because i can't find it in "Deinstallation Tool" of Win8. It is not listes. There is only Adobe Flash Player listed.
    I removed AAM via adobe cleaner tool. And installed it again.  And this helped not too.
    Any ideas how i can solve the problem?

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