Adobe Updater won't work w/ Reader 9.3.1

Hi,
Recently I've been using Reader quite often, but noticed I can no longer update it, as it comes back with an error message saying the firewall is blocking the update or the adobe updater server is down. I worked with Symantec to uninstall my AV program that controlled the firewall, and tried to update with no luck. I'm on Win7 64-bit. Calling Adobe's Tech Support line redirected me here to the forums. Can someone help?
By chance, would the Adobe Updater stop working because I recently downloaded & installed a trial version of Adobe Photoshop Elements 8.0, as the updater function doesn't work on that one either.

Usually, when you uninstall Norton or Symantec Firewall (good choice, by the way) the Windows firewall is reactivated as part of the process.
Unfortunately, when this happens it resets all of the settings for Windows firewall to the default settings, and you usuallt have to go in and "re-allow" programs to access the web on an individual basis.
Open Control Panel > System and Security and click Allow a program through Windows firewall. Click [Allow another program...]
Browse to C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe and click Open.
You should see Adobe Reader 9.3 in the list of programs.
Click Add, and it will be allowed (allowing the Updater too, presumably) through the Windows Firewall. Clik OK to close the Firewall allowed programs window.
Try the update again.
<Shameless plug>
If you're tired of Symantec and Norton, try AVG Free
</Shameless plug>

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You want to downgrade because the new updates won't work? Read this.

First of all, I'm not any kind of techie person, I just have gone through this horrible experience of not being able to get into the itunes store at all after downloading the last 2 updates (7.4.2.4 and 7.4.3.1). Once I downgraded to 7.3.2.6 I was back in the itunes store downloading whatever I wanted. But, it was not all fun & games - the library file wouldn't work with the older version of itunes, and I lost all my playlists and had to reimport all my music. The second time I downgraded I did figure out how to save the playlists, but I still haven't figured out how to restore the itunes library file. If anyone has ideas about that feel free to post here.
I consider this a last resort if you really need to get into the store. Hopefully you have already tried other suggestions in other forums. If you do decide to try this, you should read everything first to see what you're getting into. Also, if you just bought a new ipod, it probably won't work with the older version. You should keep calling the apple support phone #.
The process isn't that much harder than installing an new version, although you need to uninstall 7.4.x first. *If you decide to try this I highly suggest you do a backup to disk first just in case.* Uninstalling itunes doesn't delete any of your music files, but it never hurts to have a backup. Go to File>Backup to disc.
By the way, this is assuming you're on Windows XP.
First get ready:
1. Go to File>Export Library. Save this file somewhere in your My Documents Folder, not the iTunes folder.
2. Export each playlist you have individually by right clicking on the playlist and selecting Export songlist. Save these text files in the same folder as #1.
3. Now, download the version of iTunes you want from oldapps.com/itunes.htm. I used 7.3.2 and it worked fine.
4. While that's downloading start uninstalling iTunes under Control Panel>Add or Remove Programs. Remove Apple Mobile Device Support, Apple Software Update, iTunes and QuickTime. Don't restart until all 4 are removed. (Optional, also run CCleaner - click the 'issues' button. This gets rid of a lot of little files that don't get removed in this process, but it's a little intimidating if you're not a techie person.)
5. Now restart. After you're back up, click on the iTunes setup file you just downloaded. After it installs, when you open iTunes the first time, you'll probably see this error: "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." When you click ok the box closes & iTunes doesn't open.
Go into your iTunes folder (usually in your My Music folder) and remove this file - it will show up as iTunes Library.itl or maybe just iTunes Library. You could just delete it because you already have a backup from step #1. The other file, also called iTunes Library, is an .xml file that you can delete if you want.
6. Open iTunes - it will look totally blank w/ no files. Don't panic! Go to File>Import and try to import the library you made way back in step #1. I'm sorry to say it might not work. If it doesn't, the next thing to try is to import an older version of the library file, which will be in the "Previous iTunes Libraries" folder inside the iTunes folder. This also didn't work for me. So....
7. If you couldn't get the library file to open, you need to add your music back in. I just went to File>Add Folder to Library and added my My Music folder. You could also try doing it from backup discs but that takes a long time; in either case, if you have a lot of music this will take awhile. Just let iTunes do it's thing.
8. Now you can go to File>Import and select the playlists you created in step #1. This did work for me when I went from 7.4.3.1 back to 7.3.2.6.
You should be good to go! I hope this helps some people. If you have any questions you can post them, but I can't promise that I will have answers.
meeshala

Hi - it sounds like you still need to move the library file, which is in step 5 of my original post; this is assuming you exported your library before you went back to 7.3 - if you didn't do that, don't delete anything yet - just try moving the itunes library.itl file onto your desktop:
"5. Now restart. After you're back up, click on the iTunes setup file you just downloaded. After it installs, when you open iTunes the first time, you'll probably see this error: "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." When you click ok the box closes & iTunes doesn't open.
"Go into your iTunes folder (usually in your My Music folder) and remove this file - it will show up as iTunes Library.itl or maybe just iTunes Library. You could just delete it because you already have a backup from step #1. The other file, also called iTunes Library, is an .xml file that you can delete if you want (actually, just leave the .xml file where it is).
"6. Open iTunes - it will look totally blank w/ no files. Don't panic! Go to File>Import and try to import the library you made way back in step #1."
Since I wrote that I've gone back and forth a couple of times, and importing the backup library file should work. If for some reason you didn't export your library, you can try importing the iTunes Music Library.xml file in your iTunes folder. It takes a really long time but this does also work.
If you were having the same 11333 error that I was, I was finally able to get into the iTunes store with 7.4.3 after installing certificate revocations lists as described on this page: http://docs.info.apple.com/article.html?artnum=306628
I think that's helped a lot of people - have you tried that? Of course, to do that you would have to reinstall the newer version to try it.
Please post again if you are still having problems with the library, but I think you should be ok!

HELP!! Adobe Updater won't work and can't install camera raw 4.6

I just installed Photoshop CS3 Extended onto my new MacBook Pro running Mavericks OS. My Adobe Updater says "No Internet connection. Please check your Internet settings and/or firewall. Waiting for connection..." That's the first problem. I figured out how to manually update Photoshop and Bridge, but Adobe Updater still shows this message when trying to check for updates. Also, I've tried to update Camera Raw from 4.0 to 4.6 and I can't figure out how to manually install it. I knkow the website says to do the following:
Mac:
Exit Photoshop CS3 and Adobe Bridge.
Open the Finder.
Navigate to the root of the local disk (not the user’s home folder).
Navigate to Library/Application Support/Adobe/Plug-Ins/CS3/File Formats.
Move the existing plug-in to another location (for example, a new folder on your desktop). Ensure you keep this version in case you need to revert back.
Copy the Camera Raw plug-in, Camera Raw, from the download into the same folder as in Step 4.
Launch Photoshop CS3 or Adobe Bridge.
I nativagated to Library/Application Support/Adobe, but there is no Plug-Ins folder. So, I manually entered "Library/Application Support/Adobe/Plug-Ins/CS3/File Formats" and it says this folder doesn't exist. Can anyone help me update my camera raw?! PLEASE!!
Thank you so much!

Read through this thread to solve your problem:-
http://kb2.adobe.com/cps/407/kb407110.html

I just loaded Yosemite on my Mac and now adobe flash won't work in Safari 8.0.4 . Does anyone have a solution ?

I just loaded Yosemite on my Mac and now adobe flash won't work in Safari 8.0.4 . Does anyone have a solution ?

If you can't install or update Flash, follow these instructions.
If you have installed the latest version of Flash, please take each of the following steps that you haven't already tried. After each step, relaunch Safari and test.
For a "blocked plug-in" error, see Step 4.
For a "missing plug-in" error, start with Step 8.
Back up all data before making any changes.
Step 1
You might have to log out or restart the computer before a Flash update takes effect.
Step 2
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data...
and confirm. Close the window. Then select
           ▹ System Preferences… ▹ Flash Player ▹ Advanced ▹ Delete All...
In the sheet that opens, check the box marked
          Delete All Site Data and Settings
then click Delete Data. Close the preference pane.
Step 3
If you're only having trouble with YouTube videos, log in to YouTube and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
Step 4
a. If you get a warning of a "blocked" or "outdated" plug-in, then select the Security tab in the Safari preferences window. In the list of plugins on the left, there should be one—and only one—entry for "Adobe Flash Player," showing the same version number that you installed. Select that entry. On the right there will be a list of websites for which you have specifically allowed Flash, if any. It's normal for the list to be empty. Below that is a menu labeled
          When visiting other websites
From that menu, select either Allow or Ask.
b. If you still get the alerts, then go back to the Flash Player preference pane and select the Advanced tab. Click Check Now. Quit and relaunch the browser.
c. If the alerts still persist, triple-click anywhere in the line below on this page to select it:
/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources
Right-click or control-click the highlighted text and select
          Services ▹ Open
from the contextual menu.* A folder should open. Inside it, there should be a file named "XProtect.meta.plist". If that file is missing and you know why it's missing, restore it from a backup or copy it from another Mac running the same version of OS X. Otherwise, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 5
In the Safari preferences window, select the Advanced tab and uncheck the box marked
          Stop plug-ins to save power
Step 6
Open this folder as in Step 4:
/Library/Internet Plug-Ins
Delete the following item, or anything with a similar name, if present:
          Flash Player (failing).plugin
You may be prompted for your login password.
Step 7
Re-download and reinstall Flash. Download it from the domain "get.adobe.com". Don't click a link from any other website, including this one, because you can't trust links. They may be an attempt to trick you into installing malware masquerading as Flash. Type the address into the browser window. Never download a Flash update from anywhere else.
Step 8
If you get a "missing plug-in" error, select
          Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked
          Allow (or Enable) plug-ins
Then click the button marked
          Manage Website Settings...
if present and make sure that the website is not blocked for Flash.
Step 9
Select
          Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.

Adobe Flash won't work on my iMac! Help! It did before I upgraded to Mavericks!

Adobe Flash won't work on my iMac. It did before I upgraded to Mavericks. What can I do? I've already gone through the help system, chat system.

If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. In rare cases, you might have to log out or reboot to force a Flash update to be recognized. For a "missing plug-in" error, start with Step 5.
Step 1
If you're only having trouble with YouTube videos, sign in to your YouTube account and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
Step 2
If you're getting a "blocked plug-in" error, then from the menu bar select
 ▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Check Now. Quit and relaunch your browser.
Step 3
Triple-click anywhere in the line below on this page to select it:
/Library/Internet Plug-Ins
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu.* A folder should open. Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combinationcommand-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 4
Re-download and reinstall Flash. Download it from the domain "get.adobe.com". Don't click a link from any other website, including this one, because you can't trust links. They may be an attempt to trick you into installing malware masquerading as Flash. Type the address into the browser window. Never download a Flash update from anywhere else.
Step 5
If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked
Allow (or Enable) plug-ins
Then click the button marked
Manage Website Settings...
if present and make sure that the website is not blocked for Flash.
Step 6
Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.
Step 7
In the Safari preference window, select
Privacy ▹ Remove All Website Data
Close the window. Then select
 ▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.

Adobe update refuses to work for CS6 and Photoshop elements. App manager refuses to install.

Adobe update refuses to work for CS6 and Photoshop elements. App manager refuses to install. Support Advisor is of no help.Anyone had the same problem? It has all worked perfectly for some years now, but refuses this week.Has Adobe changed something.Windows 7.

Re: Adobe update refuses to work for CS6 and Photoshop elements. App manager refuses to install.
created by Pat Willener in Downloading, Installing, Setting Up - View the full discussion
What exactly means "refuses"?
This is the message which comes up if I try to update (from the Help menu) or re-install my licenced copies of CS6 or Photoshop Elements 9.
“We've encountered the following issues
Installer failed to initialize.Please download Adobe Support Advisor to detect the problem”
Get Adobe Support Advisor”
OR
on trying to open PhotoshopCS6 I get this message:-
“Adobe Application Manager required to start your trial, is missing or damaged.
Please download a new copy of Adobe Application Manager from http://www.adobe.com/go/applicationmanager_uk”
When I follow these instructions and try and start up/install or update Photoshop CS6 I get the same messages all over again. This has been going on since Tuesday afternoon and I am anxiuous to resolve the problem. For several years now all this has worked perfectly through your website and I cannot understand what has changed. Once I cancel these messages the products themselves seem to function OK. When I attempt to use Adobe Update Manager I get the same messages as above. You will see that my products are properly licensed and up to date. Have you any solution?

IPOD updater won't work

The recent updater won't work for my ipod mini. It downloads and opens, but after I select Macintosh HD to dl it in, the next page where you can select what you want to install won't let me select. WHat's going on?

Is your antivirus software enabled? Do you have a fire wall on? Disable your antivirus software, try again and when you are done updating then enable your antivirus back on.
See if that works.

Firmware update won't work after you've tried the Narf/Blanka method?

Many ppl have reported that their Firmware update won't work after they've tried the Narf/Blanka method for Dualbooting Windows. [For some reason, it doesn't).
Formatting the startup, reinstall etc WILL work ... because of what our friend says here : http://discussions.apple.com/message.jspa?messageID=2076211#2076211
Fortunately, it isn't necessary To Reformat etc... (at least for the firmware update) Apparently, as long you boot from a different Disk to the one you've 'messed with' - such as , say, an external FW Drive, the Firmware updater works.
Had the same problems, same reasons on a 20". Booting from external FW Drive made it happen for me.
May someone be helped by this e-missive....

Sorry: the above is (partly) wrong ... - it'll get you past the firmware update but won't get you past the Boot Camp Assistant ... - it wants to see a single partition No matter what ...
[Just for that, I'm gonna see if I can mess with the 'can't do this on an external drive' requirement ... by moving an external to internal then back out again grin)
best of luck...

Outlook Email script won't work with Reader 9.1

The attached form was designed in ES 8.2 and has worked fine with Reader 8.0. The "properties defaults" tab is set for Reader 9.0 or better. However, upon recent upgrade to Reader 9.1, the Outlook Email script stopped working. I'm new to Livecycle and scripts and was hoping that someone had an easy fix?

okay thanks. One more question. What script is used to activate the "read receipt requested" function in Outlook?
Date: Wed, 12 Aug 2009 12:23:13 -0600
From: [email protected]
To: [email protected]
Subject: Outlook Email script won't work with Reader 9.1
Interesting .....it sounds like an issue in Reader. From a code perspective everything is good .....the code tells Reader's email service to communicate with the mail client. This could be where the issue is.
You may want to post your question on the Acrobat forum and see if they know of anything .....or you can report the issue to Support and have them look into it. Maybe something was introduced into the 9.1 version.
From a Designer perspective all is good.
Paul
>

Installed adobe but password won't work to read on tablet

Installed reader and adobe on new tablet, but adobe password will not work to let me read. I reset
Password but that doesn't help

A password protected PDF? How did you reset it?
What's the operating system on that tablet?

Pgms requiring Adobe AIR won't work. Update download fails.

Several programs requiring Adobe AIR have stopped working and a new one I downloaded fails to install. The AIR installer says I'm rummimg ver. 3.8.0.870 trying to load ver. 15.0.0.356. CPU is a Dell XPS running
Windows 8.1. Any suggestions would be appreciated.

Please refer to this link for more information:How do I fix error message "installer file is damaged"?
This can happen when the installer's certificate has expired and there's no time stamp in the signatures.xml file. Using the link above, please verify if the .air file has the right information and report back here. I see the time stamp in my install but I still get the same error message. I want to see if this problem is more widespread.

Adobe Apps Won't Work

I upgraded to Tiger finally. Upgraded to Final Cut Studio as well. After the upgrades, all Adobe Products decided to quit working. Also, DVD Studio Pro won't work either.
System Information:
- Dual 2.5 GHz PowerPC G5, 4 GB DDR SDRAM, Running 10.4.6 with all the latest software updates installed.
I have tried to repair disk permissions, delete preferences, delete .plists, ran Onyx and nothing has worked. As well, Tiger just seems to run slower compared to Panther.
Photoshop 7.0.1:
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Illustrator 10.0.3:
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After Effects 6.0:
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At this point, the only thing I know to do is erase the whole hard drive and start over. Any suggestions?

Well, I wiped the hard drive clean and re-installed everything and now the Adobe Apps work fine...

CS2- Adobe Updater won't start

I have Photoshop CS2 and have recently started to use it after a long hiatus. When I start it, I get a message that Adobe Updater would not start, and something (the updater?) should be reinstalled. CS2 seems to be working perfectly. What should I do, besides ignoring that message?
Also, can someone tell me what the latest version of the Adobe Raw Converter is which is compatible with CS2?

I'll be happy to answer your questions in the Camera Raw forum or the DNG forum, respectively.
http://forums.adobe.com/community/cameraraw
http://forums.adobe.com/community/dng#
For the list of which camera models are supported in each version of the Adobe Camera Raw plug-in, see:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb407111&sliceId=2
bobgoldstein wrote:
My raw files come from an Olympus E-510 camera, and are you
suggesting that they might NOT be compatible with ACR 3.7?
Correct, they are NOT. You would need at least ACR 4.1, which does NOT run in CS2.
bobgoldstein wrote:
And that
converting them to DNG would allow further processing in CS2?
Correct again. Use the DNG Converter 5.3. It is a stand-alone application and you should always use the latest version.

Adobe Flash Won't Work With Safari

Just today i found that something is wrong with either youtube, safari or flash player. Whenever I click a video on youtube it gives me this huge wall of text. I don't know if this has occured with anyone else before but please help! its really frustrating and I can't really find any answers online. I even tried restarting and reinstalling flash player and it still won't work. Thanks!
^^^ it looks like that :\

theminimalist wrote:
Just today i found that something is wrong with either youtube, safari or flash player.
I vote Flash Player.
First uninstall Flash Player according to the instructions here:
http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html
Read and follow all the instructions with care.
If you must have Flash Player, install it from this site:
http://get.adobe.com/flashplayer/

Help keep getting that adobe updater won't let me install FProfessional

I keep trying to install the trial version for flash professional. I keep getting that because Adobe updater is running it won't install... I uninstalled Updater and went to perferences but it still shows the same thing.

The reason I asked why you needed to update the iPod as the usual reason for the update option to be "greyed out" and not selectable is because the iPod already has the current software installed.

Adobe Updater won't work w/ Reader 9.3.1

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