Adobe Updater

Hello,
We currently have a big problem regarding Adobe Updater that comes with Adobe Acrobat 9.1, which relates to our network connection. When the adobe updater program runs on a computer with admin privileges, it tries to connect to akamai.mel.pacific.net.au. The updater cannot run on our network, and sits on the persons taskbar, with a red x on the icon. When you click the icon, it says failed to connect to adobe updater. This causes our internet to slow down to 30kb from around 700kb(We have a fibre 6/6mb connection). It will stay like that, until you cancel the adobe updater program or restart the computer. You can see a constant connection to that address in our checkpoint logs which is causing the problem
I was wondering if you have heard anything like this before, so we can fix the issue. Currently Im deleting adobe updater from any computer on the network and looking to block the destination on the checkpoint side, But my manager wants a better solution, then deleting adobe updater.
Thank you.
David Field

You can set the updater not to look for updates.
Mike

Similar Messages

Adobe Updates not downloading - available but "try again later" error with link to "serial number not qualifying"

I just upgraded computers (PC w/Windows 8 64 bit) and I did a fresh install of my copy of Adobe Photoshop CS5 (along with Bridge and Camera Raw).
The install asked for serial numbers which I provided and the installation was a success - however, I can not view full resolution images, only thumbs
in Bridge and I can not open RAW files from my Canon 5D Mark III (though, I can my files with the older Canon 7D). I WAS able to view and work with
the newer RAW files on the older computer.
Under "Help", "Updates", it says they are available but after appearing to upload to my computers, I get this:
Adobe Bridge CS5 4.0.5 Update
There was an error downloading this update. Please quit and try again later.
Adobe Extension Manager CS5 5.0 Update
There was an error downloading this update. Please quit and try again later.
Photoshop Camera Raw 6.7 Update
There was an error downloading this update. Please quit and try again later.
There is then a link to customer service which brings me to this:
Creative Cloud Help /
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
What gives? It was a qualifying product a few months back. Even if Adobe stopped supporting CS5 (???), I should still have access to past updates
that I had already once received.
I tried 3 times in 1 hour - no luck in getting back to a state I was in only yesterday, and months earlier.
/Mitch

Apparently, Adobe has very little interest in it's past customers unless they shell out more cash.
I have never seen such a move as this - to REMOVE support and older update links off the Web in an effort to force an upgrade.
My tech support stated (after first stating I was simply out of luck) that he was graciously allowed to make an exception and provided me with a link to support that is strangely
hidden and /or removed from public access.
Here is that link:
Adobe Update Support Web Site: 1-28-2015
https://www.adobe.com/support/downloads/product.jsp?product=39&platform=Windows
/Mitch

How do I install the FM10 licensing fix when Adobe Update Installer won't run?

Adobe Update Installer won't run so can't install FM10 licensing fix
This question is Not Answered.(Mark as assumed answered)
Aug 9, 2013 12:09 PM
Tags (edit): none (add)
Because FM10 began crashing with "fatal" errors whenever I tried to generate a TOC for a small (65 page) book, I researched workarounds and none of them worked. Now that I have delivered a crippled deliverable via Acrobat manipulations, I would like to fix FM. I uninstalled it and reinstalled it, got some updates, and then received the "licensing fix" error that popped up in January. I'm wondering why this fix was included not in the updates. That said, the licensing fix package, first, would not unzip so I downloaded it again. I unzipped it but I got a message that Adobe Updater Installer could not run and after several clicks I found that file. I reinstalled Adoble Update Installer but it still does not run.
I am running Windows XP and have TCS 3.5.I uninstalled FM and RH but not Acrobat, Captivate, or Photoshop.
So, now what? Listen to my supervisor who says never use FM again?
P.S. Why do I have to enter a title for my question and then do it again when this page opens??

Give Adobe Support a call or contact the TCS team at [email protected] - something in your environment is causing the installer to fail (I'd guess).

I need to reinstall my CS3 creative suite I bought with a student license. It allows me to install but never asked for the serial number. I can open the programs but can not use them, get a "Adobe updater quit unexpectedly" message.

I bought a CS3 creative suite on a student license in 2008. The original MAC laptop has died and I am trying to install it on a MAC desktop. the programs installs successfully but never ask for a serial number. the programs will open but I can not open any files, I get a Adobe Updater quite unexpectedly message. Is this because the serial number has not been entered? I have tried chat about this problem twice, also use Adobe connect and was not helped. How do I enter this serial number?

activate is grayed out. Registration is available and when I select it, it says "A problem was encountered while trying to send the information over the internet" So I select "submit again" and nothing happens. Then the program closes and I get the added updater quite message.

Update Error on Adobe Update... CS4 no longer works

Recently I downloaded the latest adobe update... and now it seems like CS4 is falling apart, mainly photoshop...here are the current problems I am faceing
Program |Problem
Photoshop Extended CS4| unable to open or create new files due to an error
|that says:
| "The specific module could not be found. C:\Program
|Files\Common Files\Adobe\Adobe Version Cue CS4\Client
|\4.0.1\VersionCue.dll
Acrobat Pro |No problems so far...
Dreamwever CS4 |No problems so far...
Flash CS4 |No problems so far...
So... I'm a little bit stuck... any help would be apreciated!
Alex

I'll assume you are on vista and refering to this:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb408524&sliceId=1
It's the top link in the creative suite forums... I know this why? because I just had the same issue and it took forever to figure out it was posted right up top. That said I did follow all the instructions and now everything is working fine. Be prepared though as the steps you need to take are basically.. change some rights in windows and then uninstall your suite and re-install it again. I can say it works though.. Good luck.

Adobe Update Ran, Now PP CS4 No Longer Works with MPEG Files & More....

I think I know what this is but I thought I would make sure.
(Running CS4 Master Suite in Windows 7 Home Premium with 16GB Ram, i970 processor and six short stroked drives for cache, files, etc.)
Last night Adobe Updater popped up and wanted to do some installs. I had already been editing a project usine PrPro and AE for several hours so called it a night and initiated updater. This morning PrPro no longer recognizes my MPEG source files! Niether does AE or ME. In PrPro it hangs on "conforming." Did I get hit with the Revert to Trial bug? Could it be something else?
What I have done: cleared all cache files, rebooted, checked cache settings, rebooted, wiped deleted cache files, rebooted, cursed.

Welcome to the forum.
Sounds like the Revert to Trial Bug. See this ARTICLE for details and the fix.
Good luck,
Hunt

Adobe Updater not working for CS4

I have installed CS4 Master Collection on a new Windows 7 PC and it is working, but Adobe Updater isn't working properly. It first installed a few updates that were correct, but now it can't find the remaining updates (which I know exist).
The message is "Please note that some updates for the following products cannot be determined at this time," and then it lists most of the products.
I know that CS4 isn't supported any more, but I would have expected Adobe Updater to at least apply the remaining available patches.
I found another thread where it suggested the updates shown depend on the system clock. (http://forums.adobe.com/thread/913379). I set it to earlier and it briefly found the updates, but it seems to cause Adobe Updater to become unstable, so that hasn't worked for me. There was a suggestion that the Adobe certificate may be out of date (thus the System Clock fix works for some), perhaps Adobe needs to update its certificates?
How can I get Adobe Updater to apply remaining patches? Thanks.

update directly, http://www.adobe.com/downloads/updates/

HELP!! Adobe Updater won't work and can't install camera raw 4.6

I just installed Photoshop CS3 Extended onto my new MacBook Pro running Mavericks OS. My Adobe Updater says "No Internet connection. Please check your Internet settings and/or firewall. Waiting for connection..." That's the first problem. I figured out how to manually update Photoshop and Bridge, but Adobe Updater still shows this message when trying to check for updates. Also, I've tried to update Camera Raw from 4.0 to 4.6 and I can't figure out how to manually install it. I knkow the website says to do the following:
Mac:
Exit Photoshop CS3 and Adobe Bridge.
Open the Finder.
Navigate to the root of the local disk (not the user’s home folder).
Navigate to Library/Application Support/Adobe/Plug-Ins/CS3/File Formats.
Move the existing plug-in to another location (for example, a new folder on your desktop). Ensure you keep this version in case you need to revert back.
Copy the Camera Raw plug-in, Camera Raw, from the download into the same folder as in Step 4.
Launch Photoshop CS3 or Adobe Bridge.
I nativagated to Library/Application Support/Adobe, but there is no Plug-Ins folder. So, I manually entered "Library/Application Support/Adobe/Plug-Ins/CS3/File Formats" and it says this folder doesn't exist. Can anyone help me update my camera raw?! PLEASE!!
Thank you so much!

Read through this thread to solve your problem:-
http://kb2.adobe.com/cps/407/kb407110.html

Adobe update refuses to work for CS6 and Photoshop elements. App manager refuses to install.

Adobe update refuses to work for CS6 and Photoshop elements. App manager refuses to install. Support Advisor is of no help.Anyone had the same problem? It has all worked perfectly for some years now, but refuses this week.Has Adobe changed something.Windows 7.

Re: Adobe update refuses to work for CS6 and Photoshop elements. App manager refuses to install.
created by Pat Willener in Downloading, Installing, Setting Up - View the full discussion
What exactly means "refuses"?
This is the message which comes up if I try to update (from the Help menu) or re-install my licenced copies of CS6 or Photoshop Elements 9.
“We've encountered the following issues
Installer failed to initialize.Please download Adobe Support Advisor to detect the problem”
Get Adobe Support Advisor”
OR
on trying to open PhotoshopCS6 I get this message:-
“Adobe Application Manager required to start your trial, is missing or damaged.
Please download a new copy of Adobe Application Manager from http://www.adobe.com/go/applicationmanager_uk”
When I follow these instructions and try and start up/install or update Photoshop CS6 I get the same messages all over again. This has been going on since Tuesday afternoon and I am anxiuous to resolve the problem. For several years now all this has worked perfectly through your website and I cannot understand what has changed. Once I cancel these messages the products themselves seem to function OK. When I attempt to use Adobe Update Manager I get the same messages as above. You will see that my products are properly licensed and up to date. Have you any solution?

I Have a problem with adobe updater. It says "Updater cannot start"

I search google for adobe updater. But it shows adobe website. For each update i can't go like this. Please tell a solution for this solution.

Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc.

Problem with Adobe Updater

Recently reinstalled CS3. On first opening the system pulled down updates. These won't install. The updater is caught in a perpetual circle of trying to update and stopping. My instinct tells me this is something simple but I can't find a clue anywhere.
Version of the programme I'm trying to use at the moment is Photoshop CS3 Extended v10.0.1
OS is Win XP Pro SP3.
Microsoft updater performing fine but there is a similar glitch with MSFixit which was installed but will not update or re-install which I think is linked.
Anyone got any ideas?

Are you able to manually download and install updates?
All Adobe updates start here and select product, install in number order, updates are not cumulative http://www.adobe.com/downloads/updates/

Problem with Adobe Updater - WebPremium CS3

Hello. Is anyone having trouble installing Adobe's latest updates to CS3 on Leopard (Macbook Pro)? It seems to hang on the Flash update. The update caused chaos on my Macbook Pro, constantly writing crash logs as soon as I quit a process another started up. I resorted to a clean install (my 3rd since Leopard) and exactly the same thing happens when Adobe Update Manager kicks in and gets stuck on Flash 9.0.2 update even when running as root. I reproduced the same results on my G5 too so at this point I can only assume the problem rests with Adobe. Anyone else?

Aha, it seems to be Adobe's problem, the latest updates hangs on Flash
http://www.adobeforums.com/webx/.3c058d41

Adobe updater is crashing with adobe photoshop elements 6 and mac os version 10.9.4 (on a brand new install) . How to overcome this ?

adobe updater is crashing with adobe photoshop elements 6 and mac os version 10.9.4 (on a brand new install) . How to overcome this ?

Maybe I typed it wrong ...it is unchecked.
This is the message I receive:
Process:         Adobe Updater
Path:            /Applications/Utilities/Adobe Utilities.localized/*/Adobe Updater.app/Contents/MacOS/Adobe Updater
Identifier:      "com.Adobe.ESD.AdobeUpdaterApplication"
Version:         Adobe Updater 5.1.0.1082 (5.1.0.1082)
Code Type:       X86 (Native)
Parent Process: launchd
Responsible:     Adobe Updater
User ID:         501
Date/Time:       2014-11-21 12:39:47.691 -0600
OS Version:      Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 42CCAEE7-C520-BA70-4B27-711A184AB1A5
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
terminating with uncaught exception of type std::runtime_error: Unable to determine registration filepath!
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        0x93982952 __pthread_kill + 10
1   libsystem_pthread.dylib       0x96f15167 pthread_kill + 101
2   libsystem_c.dylib             0x940f029c abort + 155
3   libc++abi.dylib               0x99fe06c9 abort_message + 169
4   libc++abi.dylib               0x9a00147d default_terminate_handler() + 264
5   libc++abi.dylib               0x99ffec30 std::__terminate(void (*)()) + 14
6   libc++abi.dylib               0x99ffe64b __cxa_throw + 116
7   "com.Adobe.ESD.AdobeUpdaterApplication"0x0004e4a3 0x1000 + 316579
8   "com.Adobe.ESD.AdobeUpdaterApplication"0x00056f19 0x1000 + 352025
9   "com.Adobe.ESD.AdobeUpdaterApplication"0x00024499 0x1000 + 144537
10 "com.Adobe.ESD.AdobeUpdaterApplication"0x000139c0 0x1000 + 76224
11 "com.Adobe.ESD.AdobeUpdaterApplication"0x00002912 0x1000 + 6418
12 "com.Adobe.ESD.AdobeUpdaterApplication"0x0000282d 0x1000 + 6189
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib        0x93983992 kevent64 + 10
1   libdispatch.dylib             0x96f1e899 dispatchmgr_invoke + 238
2   libdispatch.dylib             0x96f1e532 dispatchmgr_thread + 52
Thread 2:
0   libsystem_kernel.dylib        0x93983046 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x96f15dcf pthreadwqthread + 372
2   libsystem_pthread.dylib       0x96f19cce start_wqthread + 30
Thread 3:
0   libsystem_kernel.dylib        0x93983046 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x96f15dcf pthreadwqthread + 372
2   libsystem_pthread.dylib       0x96f19cce start_wqthread + 30
Thread 4:
0   libsystem_kernel.dylib        0x93983046 __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x96f15dcf pthreadwqthread + 372
2   libsystem_pthread.dylib       0x96f19cce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xa10e2c0c ecx: 0xbffff0dc edx: 0x93982952
edi: 0xa13a31a8 esi: 0x00000006 ebp: 0xbffff0f8 esp: 0xbffff0dc
   ss: 0x00000023 efl: 0x00000206 eip: 0x93982952   cs: 0x0000000b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
cr2: 0x99fe3e46
Logical CPU:     0
Error Code:      0x00080148
Trap Number:     132
Binary Images:
    0x1000 -   0x24cff7 +"com.Adobe.ESD.AdobeUpdaterApplication" (Adobe Updater 5.1.0.1082 - 5.1.0.1082) <3D59867C-5698-4D46-AD1F-C357C48B75AA> /Applications/Utilities/Adobe Utilities.localized/*/Adobe Updater.app/Contents/MacOS/Adobe Updater
0x3ce000 -   0x3d9fff com.apple.CommerceCore (1.0 - 42) <D28DD970-4B69-3848-9BCC-3C67323B3D9C> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x493f000 - 0x4964ff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x8fea6000 - 0x8fed8417 dyld (239.4) <0F2176BD-4239-3506-BA41-3B885269520E> /usr/lib/dyld
0x90008000 - 0x90023ff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x90024000 - 0x90025fff liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
0x90026000 - 0x90109ff7 libcrypto.0.9.8.dylib (52) <D3AB1D26-30BA-36D3-956C-EC7D7185C396> /usr/lib/libcrypto.0.9.8.dylib
0x9010a000 - 0x90135ff7 libsystem_network.dylib (241.3) <71EBA489-386D-3608-ADE6-CB50EBD1AB1B> /usr/lib/system/libsystem_network.dylib
0x90136000 - 0x9052effb com.apple.CoreGraphics (1.600.0 - 599.35.4) <2B46D887-CAED-30F3-B009-1EBF0C71DC2E> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9069c000 - 0x906a5fff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
...and it goes on and on.
Joy (Awbrey) Schichtl
[email protected]

All my CS 3 programs open with "Adobe updater quit unexpectedly"

I just installed CS3 suite with discs. All my CS 3 programs open with "Adobe updater quit unexpectedly” crashes programs sometimes ! icon
Mac OS 10.9.5
What can fix this?
(I tried a uninstall / reinstall ) No luck.
Thanks

activate is grayed out. Registration is available and when I select it, it says "A problem was encountered while trying to send the information over the internet" So I select "submit again" and nothing happens. Then the program closes and I get the added updater quite message.

Problems installing plug-ins (and even Adobe updates) to Photoshop CS5 Extended on a new Win7 64-bit laptop.Instead, a message box pops up on the CS5 screen saying "could not complete your request because it is not the right kind of document."

Problems installing plug-ins to Photoshop CS5 Extended on a new Win7 64-bit laptop. (Same CS5 and plug-ins installed OK several years ago on a Vista laptop. Now I'm just trying to migrate everything over to the new laptop.) Even some Adobe updates won't install. Instead, a message box pops up on the CS5 screen saying "could not complete your request because it is not the right kind of document." Any solution?

CS5's automatic update mechanism is broken, perhaps because it is no longer updated and can't cope with the newer ways of updating.
So this means you will have make a list of the updates that failed, go here: Product updates
and manually download/install from there.
Gene

I lost all my unpinned 30 tabs and could not restore it, when Adobe update opened a link by firefox, which was not running in the background.

I lost all my unpinned 30 tabs and could not restore it, when Adobe update opened a link by firefox, which was not running in the background.
I guess what I have experienced might be a special case of 'Restore previous sessions'. The actual situation was that after I rebooted my laptop, Adobe update jumped out indicating an update being finished successfully. After I clicked on the 'close' button of the Adobe window, it automatically started firefox and linked to its website. But I did not find the 'Restore previous sessions' page this time. Then I restarted firefox, this time there was a start page with 'Restore previous sessions'. However, sadly enough, it is only restored my pinned pages plus the Adobe website. Actually, I am using 'bookmark all tabs' from time to time to secure opened tabs, but this time I did not expect such an incident. I would suggest to improve the 'Restore previous sessions' with multiple time tags and appear in all cases including my reported case here, after updating firefox, crashes etc. I like firefox in most occasions, therefore believe and hope it becomes better and more robust. Thank you very much!

Hi,
Please see the following support request: http://forums.mozillazine.org/viewtopic.php?f=38&t=2628065
I think the best option would be to leave feedback here to let the relevant development team know about the problem you have had: https://input.mozilla.org/en-GB/feedback
Also you could try the [https://addons.mozilla.org/en-US/firefox/addon/session-manager/ Session Manager] add-on which gives more control over how sessions are restored.
I hope that helps

Adobe Updater

Similar Messages

Maybe you are looking for