Adobe Viewer Quits
I'm trying to update my viewer with the latests version but it keeps crashing. Anyone know why?
I'm finding that my apps are startin the quit a bit more often now, ones that I've never had a problem with before. But it could be me :-)
Alistair
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Hello:
When I open a PDF and try to use the Ctrl F (Find feature), the colorful spin wheel pops up and it spins for a while. When it finishes I get an error box that’s titled ‘Adobe Reader Quit Unexpectantly’. The following is all of the information in that box. I work off of a MACBOOK Pro, version 10.9.2. I have the latest version of Adobe Reader downloaded. Please help, as I need to use the Adobe Reader for my class. I have an assignment due by 11:59pm Monday 3/10.
Error Message Below:
Problem Details and System Configuration
Process: AdobeReader [1423]
Path: /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 11.0.06 (11.0.06)
Code Type: X86 (Native)
Parent Process: launchd [157]
Responsible: AdobeReader [1423]
User ID: 501
Date/Time: 2014-03-09 23:34:16.983 -0400
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 8617A4DB-F5EF-60C5-CADF-243F00035FD6
Sleep/Wake UUID: 72F58578-8A21-4473-8D1D-0802EE6BEAE8
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7d602c
VM Regions Near 0xbf7d602c:
__LINKEDIT 00000000bab23000-00000000bab25000 [ 8K] r--/rwx SM=COW /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
--> Stack 00000000bbfd7000-00000000bf7d7000 [ 56.0M] ---/rwx SM=NUL
Stack 00000000bf7d7000-00000000bffd7000 [ 8192K] rw-/rwx SM=COW
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.ColorSync 0x96b63cd2 ConversionManager::ApplySequenceToBitmap(CMMConvNode*, CMMEncoDec&, CMMRuntimeInfo*, unsigned long, CMMProgressNotifier*) + 12
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4 com.apple.ColorSync 0x96b8bfb8 ColorSyncCMMApplyTransform + 118
5 com.apple.ColorSync 0x96b3a1ad ColorSyncTransformConvert + 200
6 libCGCMS.A.dylib 0x9492ac04 ConvertImageGeneric + 690
7 libCGCMS.A.dylib 0x9492a944 CMSColorWorldConvertData + 33
8 libCGCMS.A.dylib 0x9492aef5 CMSTransformConvertData + 47
9 com.apple.CoreGraphics 0x9b6b9c91 CGCMSTransformConvertData + 56
10 com.apple.CoreGraphics 0x9b6b9c36 CGColorTransformConvertData + 201
11 libRIP.A.dylib 0x91c8acb5 ripc_AcquireFunction + 2033
12 libRIP.A.dylib 0x91c89fa8 ripc_DrawShading + 9462
13 com.apple.CoreGraphics 0x9b6bc711 CGContextDrawShading + 66
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2 libsystem_pthread.dylib 0x936edbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x913f1682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x913f18a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x913bdcf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x019f94dc 0x19f7000 + 9436
7 com.adobe.ACE 0x019f9441 0x19f7000 + 9281
8 com.apple.CoreServices.CarbonCore 0x913be2ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x906ef7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x936ebd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x936edbd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x01b61f67 0x1b56000 + 48999
4 com.adobe.AGM 0x01b61ea6 0x1b56000 + 48806
5 com.adobe.AGM 0x01b61e44 0x1b56000 + 48708
6 com.adobe.AGM 0x01b61ae4 0x1b56000 + 47844
7 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
8 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
9 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x9602cb68 _NSEventThread + 283
7 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
8 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
9 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x906f0976 kevent + 10
1 com.adobe.Acrobat.framework 0x00f6d771 0x33000 + 15968113
2 com.adobe.Acrobat.framework 0x00ede593 0x33000 + 15381907
3 com.adobe.Acrobat.framework 0x00edb04b 0x33000 + 15368267
4 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
5 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
6 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.adobe.AcrobatPlugin.EFS 0x055e6876 0x55cf000 + 96374
7 com.apple.Foundation 0x94b26f0e -[NSThread main] + 45
8 com.apple.Foundation 0x94b26e66 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x94b27095 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation 0x94b26f0e -[NSThread main] + 45
8 com.apple.Foundation 0x94b26e66 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylibAcrobat Support
-
Adobe InDesign Quit Unexpectedly-Mac OSX
I received the message "Adobe InDesign Quit Unexpectedly" today while trying to open InDesign CS. Clicking "Relaunch" only brings back the same error message.
I've tried trashing the preferences, which is the main thing everyone says to do. The only thing different that happened today was there was some Adobe Updater action, which I did not pay much attention to.
I'm on OSX 10.5.8.
I use InDesign CS1, PhotoShop CS3, Bridge CS3, and LIghtroom2.
Any ideas on how to get ID working again?
Thanks!I'm a Windows user so I'm not entirely familiar with how time machine works and might differ from system restore, which is an all-or-nothing sort of deal (except that it doesn't touch data files).
I'd start by restoring ID and Illustrator, and probably the help viewer, version cue and reader. Stock photos is no longer available, so you can safely remove it from your system at your convenience. I'd restore the OS itself, too, if that's doable.
In case you need to uninstall and reinstall, I found this KB article: http://kb2.adobe.com/cps/330/330060.html which tells you how to clean up the system manually. Try doing an uninstall or a repair install from the disk first though (I'm not sure either of those is actually available from the disk for CS -- it's been a long time...). -
My DPS presentation quit unexpectedly from the Adobe Viewer app on the ipad.
I notified that it's happen only in my article that contents a lot of multi-states objects and buttons in the same pages. In 3 pages, I made about 20 buttons creating 20 pop-up window (multi-states objects) and each state has 2 buttons inside. (one linking to a page in the same article an one other to close the pop-up window.) All the fonctions work but then crash after 4 or 5 times activated. Every pop-up window links to a different page in the article. My presentation has about 60 pages. (each contents a link to come back to one of the 3 pages and 2 others to a page in a different article of the folio -navto:// )
Does my article's page content too much links? Too much buttons?
Does Adobe Viewer application can support that much interactivity in a same article?
Are there a maximum pages for an article?
The format of my article is in PNG, is it better in PDF? Can it be the problem?
I'm looking for a solution, I have tried a lot of things but each time it's crashing again.
Thank you or your help!Hi Neil,
Thank you very much for your answer. Finally I found the problem, and it wasn't about the number of links, overlays or buttons. Good news, the Adobe Viewer can support all of them! Maybe iPads are more performant than we expected!
The problem that caused the inexpectedly quitting was in my overlays. My presentation contents 3 pages as a repertoire of logos that links to a page of description of each of them. With my pop-up windows, I created a mask in transparency that covers all 3 pages by making a rectangle 3times the size of a regular page. Don't know if you understand.. ?! But the point is: it's not possible to create an overlay that interracts on multiple pages on the same time. The overlays had to be inside the workspace, 1024 X 768px in the iPad's case.
Also, I tried to import as PDF instead of PNG, but it created a blur when I arrived to the linking page on the article. PNG is probably better.
Thank you again for your help!!
JF -
Hyperlink doesn't work in Adobe Viewer, why?
Hi everyone! I'm creating an interactive newsletter in Indesign CS6 for the iPad and iPhone. I have a 3D model that I would like to demonstrate, but here comes the problem. I have a link to the IPM viewer (the 3D model is there), but when I use this URL it does not work. The adress starts with: ipm://.
When I press the link in Adobe viewer it shows: an error 101. Also just to inform I do have IPM viewer on my ipad and iphone.
I really want to have this link work. Please help me work this out! Is there any other way to demonstrate a 3D model in Indesign?
Thanks
VV
P.S. Earlier I tried to use the 360 view by making lots of images, but eventually the sad thing is that it works ONLY horizontally! And that made me very disappointed honestly saying.Ok..very possible, but I was not quite sure. That is one of the reasons why I've posted this question. This ipm link works on my iphone through the e-mail (see attached).
Note: the ipm address is not complete as I deleted it in Photoshop. Pls don't pay attantion to that . -
Desktop Viewer and iPad Adobe Viewer conflict on video previews
Steps:
Place .mov file in InDesign layout. Ignore the warnings about .mov file not for SWF output, only PDF. Be sad there is no poster.
Place .f4v file on same page in InDesign. Be happy that there are no warnings. Be happy there is a poster.
Use desktop Content viewer to preview the page. The .f4v file plays as desired. Image moves with controller. The .mov file controller moves but there is only a black screen, no image.
Use Adobe Viewer on iPad to preview the page. The .f4v file is a static picture with no video controls or images. The .mov file plays but there was no poster.
I was told that the desktob Content viewer is only for the most "raw" previews of the Overlay effects, but it seems that this is not quite correct. If you go by what the Content viewer shows you would not place the .mov file.
But if you place what does preview in the Content viewer, the .f4v file doesn't play on the iPad.
Based on what the desktop Content viewer displayed, I thought the only format that would work on the iPad would be the .f4v. But given the love between Apple and Adobe regarding Flash that didn't seem to be possible.
I've had someone else confirm these findings.
Any thoughts?Sandee,
You're best sticking with .mp4 files, at least for now.
http://help.adobe.com/en_US/digitalpubsuite/using/WS9293e1fb3b977c5c73657495129f66e490f-7f fb.html
"Supported video and audio files you place in InDesign play when tapped in the Viewer. For video files, use a format that is compatible with Apple iTunes, such as an MP4 file with h.264 encoding. For audio files, use MP3 files."
http://indesignsecrets.com/picking-the-best-video-format-for-digital-publishing.php
"What is the best video format to use for most digital publishing output? Surprisingly, there is usually one answer—H.264 files. H.264 files are the most widely supported: Adobe InDesign CS 5 and 5.5 let you place them, and you can control their viewing with the Media panel. They are supported in Adobe Flash Player, and they are embedded into Acrobat 9 and X, and Reader 9 and X. Apple has supported the format on its very popular devices (iPad, iPhone and iPod Touch), and it’s equally viewable on Macintosh or Windows computers. When you view videos on YouTube, Vimeo, or other sources on the internet, you’re viewing H.264."
Andrew -
Adobe Viewer (DPS) on my Papyre pad 970. Error
Hello
I can open the adobe viewer but the screen goes black ...
Can I use this program on my Papyre?
And, What things are needed to make it works?Hi Neil,
Thank you very much for your answer. Finally I found the problem, and it wasn't about the number of links, overlays or buttons. Good news, the Adobe Viewer can support all of them! Maybe iPads are more performant than we expected!
The problem that caused the inexpectedly quitting was in my overlays. My presentation contents 3 pages as a repertoire of logos that links to a page of description of each of them. With my pop-up windows, I created a mask in transparency that covers all 3 pages by making a rectangle 3times the size of a regular page. Don't know if you understand.. ?! But the point is: it's not possible to create an overlay that interracts on multiple pages on the same time. The overlays had to be inside the workspace, 1024 X 768px in the iPad's case.
Also, I tried to import as PDF instead of PNG, but it created a blur when I arrived to the linking page on the article. PNG is probably better.
Thank you again for your help!!
JF -
I have noticed that the Adobe Viewer crashes ALOT, i.e., quits to the home screen. This is not a huge problem during testing, but I am wondering about the performance of built apps and whether or not anyone has noticed the same stability issues. This becomes a concern if the app is to be used during any sort of performance venue, where quitting could cause a serious inconvenience and problem for the presenter/performer. I personally have seen this behavior in some of the folio apps I have downloaded from the App Store, but I haven't used too many to make any or of conclusion.
Specifically with the quitting to the home screen, I have observed this happening upon almost every folio update in the Viewer.
The sequence is: notice that there is a folio update, agree to update, update is downloaded, touch front page icon, Viewer quits to the home screen. This happens 99.9% of the time. I am using an iPad 3. I have tried powering the iPad off, but the same thing happens, even if nothing else is running.
I am running the latest Viewer update (v23 compatible), but experienced the same behavior in the previous iteration.
Any thoughts would be appreciated.Neil,
Thank you for your attention.
Here's the environment:
- Adobe Content Viewer: v23 (2.8.0.0.59944)
- "Customized Viewer" (ipa): assuming the same (2.8.0.1.59944)
- Folio version: set to the same (v23).
- Testing with: all, iPad1 (32Gb WiFi/3G) + iPad2 (64Gb WiFi/3G) + iPad3 (32Gb WiFi/3G), clean iOS 5.1.1 everywhere, no jailbreaks.
- We use vector (PDF) type articles, MSO and embedded audio/video clips.
- The size: test folio is 108,639,607 bytes, 27 articles. It does not crash even on iPad1. The final test / pre-Production version is 705,428,610 bytes (161 articles). It does crash even on new iPad3.
- There are also intermediate test versions (between 50 and 90 articles, between 200 and 350 MBytes, they also cause crash at 1,2 and new 3 iPad's)
- I remember we had these intermediate versions working on iPad3 and sometimes iPad2 until new Viewer v23 was released. The full version was not ready at that time.
That's it. Any suggestios? -
I bought a CS3 creative suite on a student license in 2008. The original MAC laptop has died and I am trying to install it on a MAC desktop. the programs installs successfully but never ask for a serial number. the programs will open but I can not open any files, I get a Adobe Updater quite unexpectedly message. Is this because the serial number has not been entered? I have tried chat about this problem twice, also use Adobe connect and was not helped. How do I enter this serial number?
activate is grayed out. Registration is available and when I select it, it says "A problem was encountered while trying to send the information over the internet" So I select "submit again" and nothing happens. Then the program closes and I get the added updater quite message.
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I have just updated Acrobat to version 10.1.13. I am using a MAC Running Yosemite. When I try to scan a document, after the printer scans Adobe Acrobat quits and I get an unexpected closure error. I am running Mac OS 10.10.1. This only started happening when I installed the update of Adobe Acrobat.
Hi MEW1,
Is the printer connected wirelessly or wired?
Go to Preferences and under categories go to > Convert to Pdf then select the Image Capture and then hit ok button.
Close Acrobat and then relaunch it and see if it helps you while you do scanning.
Regards,
Rave -
How do I merge more than one PDF document into one singular pdf using adobe viewer touch on a microsoft surface?
Or using the Adobe PDF Pack https://www.acrobat.com/
-
Adobe always quits unexpectedly in Mac when I read a bit fast. How can i deal with it, plz?
Adobe always quits unexpectedly in Mac when I read a bit fast.
It is the latest update.
How can i deal with it, plz?You posted in the forum for iPad and iPhone (different app). I've moved your question to the Reader forum for desktop/laptop computers.
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Folio not showing on Ipad Adobe Viewer
Is the second time I have a folio not showing up on my ipad adobe viewer.
This has happened after i delete 4 or more articles from the folio, after deleting them it stops showing in my ipad viewer.
I researched here before and the solution was to check for the size, (that it was a size made for ipad) and yeah, i checked the size and the size is totally fine 768x1024
but still doesnt appear.
what I have to do is to create a new folio and click "copy to" each article to the new folio (from the old one), but the option copy to has to be done one by one, which is very annoying and time consuming. Once all articles are copied the new folio shows up but the old one doesnt.
Anyone knows why this happens? how can it be solved faster?i had this problem once, in the folio producer have you given the folio a name, number and description?
also in the viewer on the ipad they are not nessecarily in the right order - so scoot about on it
if all else fails, delete the folio and re-upload, we had a glitch once and the only solution was to re upload
Tim -
Whenever I try to transfer an ebook to my nook (via a macbook), it says adobe has quit unexpectedly and gives me an error code. Does not successfully transfer the ebook.
I was having the same problem using ADE 4.0.2 and Mac 10.10.1. I finally gave up and deleted ADE version 4 and reinstalled version 3.0. Works fine, and I can check out ebooks for my Nook using ADE.
-
When printing from v10.1.3 or v9 from OSX Lion get Adobe Reader quit unexpectedly
When printing from v10.1.3 or v9 from OSX Lion get Adobe Reader quit unexpectedly
Click on the print button
get the Print screen
Click Print then get the error
Am able to print fine from other applications
Have tried uninstalling and restalling Adobe 10.1.3, downgrading to v9. reinstalling the printer driver.
Process: AdobeReader [2372]
Path: /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 9.4.0 (9.4.0)
Code Type: X86 (Native)
Parent Process: launchd [220]
Date/Time: 2012-07-22 18:19:40.579 +1000
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 265926 sec
Crashes Since Last Report: 23
Per-App Interval Since Last Report: 30 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 6710821A-4F63-46E6-AD7A-75FB91C7B394
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000014
VM Regions Near 0x14:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
__TEXT 0000000000001000-0000000000003000 [ 8K] r-x/rwx SM=COW /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
Application Specific Information:
objc[2372]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 AdobeAGM 0x7e5f1824 PrintInstance::BuildEndPrintEvent() const + 84
1 AdobeAGM 0x7e5fa503 PrintInstance::NextPrintEvent() + 8157
2 AdobeAGM 0x7e5291f3 PrintSession::GetNextPrintEvent() + 151
3 AdobeAGM 0x7e529c60 _AGMPrintSessionGetNextPrintEventProc_GetNextPrintEvent(AGMPrintSession*) + 40
4 com.adobe.Acrobat.framework 0x8077def8 0x7fe0a000 + 9912056
5 com.adobe.Acrobat.framework 0x801d0749 AcroSecurityBailOutImpl + 2003525
6 com.adobe.Acrobat.framework 0x801d08eb AcroSecurityBailOutImpl + 2003943
7 com.adobe.Acrobat.framework 0x8004ffe0 AcroSecurityBailOutImpl + 428764
8 com.adobe.Acrobat.framework 0x800511fd AcroSecurityBailOutImpl + 433401
9 com.adobe.Acrobat.framework 0x7ffbaa3b CopiesPagesPDE_Prologue + 9523
10 com.adobe.Acrobat.framework 0x7ffbadce CopiesPagesPDE_Prologue + 10438
11 com.adobe.Acrobat.framework 0x7ffbb298 CopiesPagesPDE_Prologue + 11664
12 com.adobe.Acrobat.framework 0x7ffcc2ca CopiesPagesPDE_Open + 50672
13 com.adobe.Acrobat.framework 0x7ffcc495 CopiesPagesPDE_Open + 51131
14 com.adobe.Acrobat.framework 0x800066c5 AcroSecurityBailOutImpl + 127425
15 com.adobe.Acrobat.framework 0x80006852 AcroSecurityBailOutImpl + 127822
16 com.adobe.Acrobat.framework 0x80006a9b AcroSecurityBailOutImpl + 128407
17 com.adobe.Acrobat.framework 0x8018fe6e AcroSecurityBailOutImpl + 1739114
18 com.adobe.Acrobat.framework 0x801ffb92 AcroSecurityBailOutImpl + 2197134
19 com.adobe.Acrobat.framework 0x801ff925 AcroSecurityBailOutImpl + 2196513
20 com.adobe.Acrobat.framework 0x802e19ac AcroSecurityBailOutImpl + 3122344
21 com.adobe.Acrobat.framework 0x8001fa66 AcroSecurityBailOutImpl + 230754
22 com.adobe.Acrobat.framework 0x80020e3a AcroSecurityBailOutImpl + 235830
23 com.adobe.Acrobat.framework 0x80165925 AcroSecurityBailOutImpl + 1565729
24 com.adobe.Acrobat.framework 0x8016346a AcroSecurityBailOutImpl + 1556326
25 com.apple.AppKit 0x93d05fc5 -[NSWindow sendEvent:] + 7533
26 com.apple.AppKit 0x93c9f163 -[NSApplication sendEvent:] + 4788
27 com.apple.AppKit 0x93c30d11 -[NSApplication run] + 1007
28 com.adobe.Acrobat.framework 0x7fe0d28d RunAcrobat + 2557
29 com.adobe.Acrobat.framework 0x7fe0c9ce RunAcrobat + 318
30 com.adobe.Reader 0x00002e8b start + 2371
31 com.adobe.Reader 0x0000264a start + 258
32 com.adobe.Reader 0x00002571 start + 41
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9b0ac90a kevent + 10
1 libdispatch.dylib 0x98338e10 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x9833785f _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 5:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.JavaScriptCore 0x9c9a7e81 WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 81
4 com.apple.WebCore 0x91b97501 WTF::MessageQueue<WebCore::LocalStorageTask>::waitForMessage() + 135
5 com.apple.WebCore 0x91b97454 WebCore::LocalStorageThread::threadEntryPoint() + 74
6 com.apple.WebCore 0x91b973b1 WebCore::LocalStorageThread::threadEntryPointCallback(void*) + 17
7 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
8 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 6:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x9b0a9c22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9b0a91f6 mach_msg + 70
2 com.apple.CoreFoundation 0x95c619da __CFRunLoopServiceMachPort + 170
3 com.apple.CoreFoundation 0x95c6ab04 __CFRunLoopRun + 1428
4 com.apple.CoreFoundation 0x95c6a1dc CFRunLoopRunSpecific + 332
5 com.apple.CoreFoundation 0x95c6a088 CFRunLoopRunInMode + 120
6 com.apple.Foundation 0x9c5d80c4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 378
7 com.apple.Foundation 0x9c5cbe25 -[NSThread main] + 45
8 com.apple.Foundation 0x9c5cbdd5 __NSThread__main__ + 1582
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x97b4382a pthread_cond_wait + 48
3 AdobeAGM 0x7e4b0bc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e4b0b1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e8a2b94 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e8a3e1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e4b09e1 thread_proxy + 45
8 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
9 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 15:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x97b4382a pthread_cond_wait + 48
3 AdobeAGM 0x7e4b0bc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e4b0b1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e8a2b94 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e8a3e1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e4b09e1 thread_proxy + 45
8 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
9 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x97b4382a pthread_cond_wait + 48
3 AdobeAGM 0x7e4b0bc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e4b0b1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e8a2b94 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e8a3e1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e4b09e1 thread_proxy + 45
8 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
9 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 17:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 18:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 19:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 20:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 21:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 22:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x9b0abbb2 __semwait_signal + 10
1 libsystem_c.dylib 0x97b4c7b9 nanosleep$UNIX2003 + 187
2 libsystem_c.dylib 0x97b4c558 usleep$UNIX2003 + 60
3 com.apple.AppKit 0x93e79816 -[NSUIHeartBeat _heartBeatThread:] + 2399
4 com.apple.Foundation 0x9c5cbe25 -[NSThread main] + 45
5 com.apple.Foundation 0x9c5cbdd5 __NSThread__main__ + 1582
6 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
7 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 23:
0 libsystem_kernel.dylib 0x9b0ac90a kevent + 10
1 com.adobe.Acrobat.framework 0x804ff1fe AcroSecurityBailOutImpl + 5340410
2 com.adobe.Acrobat.framework 0x8041adf7 AcroSecurityBailOutImpl + 4405491
3 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
4 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x7e5f17de ecx: 0x7e3f96ac edx: 0x00000001
edi: 0x7eac1420 esi: 0x01ab4228 ebp: 0xbfffdea8 esp: 0xbfffde60
ss: 0x00000023 efl: 0x00010286 eip: 0x7e5f1824 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000014
Logical CPU: 0
Binary Images:
0x1000 - 0x2fff +com.adobe.Reader (9.4.0 - 9.4.0) <8CEEE461-DF9E-46F5-816E-71DE8564A551> /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
0x60000 - 0x61fff +com.adobe.eulaframework (??? - 1.0) <8AFCE794-4DCF-41B8-9D0F-30311D7BEB92> /Applications/Adobe Reader 9/Adobe Reader.app/Contents/Frameworks/EULA.framework/Versions/A/EULA
0x2000000 - 0x210dfe7 +AdobeACE (??? - ???) /Applications/Adobe Reader 9/Adobe Reader.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACERight. After almost a day I finally sorted the problem.
Adobe Reader worked under the spare Admin account so I deleted that in case it was confusing the installer. I then rerpaired persmissions. I then re-installed Reader. Same problem "Internal Error"!!
So, I re-created another Admin account and opened Reader. No problem. After clicking accept licence it opened up with a question to make default or not. After this I hunted through every folder and found that Under 'User/Librarary/Application Support/Adobe' there was an Acrobat folder. When I checked the account I normally use there wasn't, and never was?? So I copied pasted a copy of the Acrobat folder into the same location on the non working account and all is fine.
Problem for me is, why did this happen? I wasted almost a day on this. Is it a problem with the installer, the Macbook or Permissions. I checked permissions and they are identical to those on the spare Admin account. So why did the installer not create the Acrobat folder on the main account from where it was installed? Reason it concerns me is with regard to updates. Will they also screw up?
I'll try to explore further as times goes on but for now I have to say I've had enough of Acrobat and Lion for one day. "It just works". Really???
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