Adobe wants me to Start Trial on installed applications, but I paid to use it as a full product - whats going on?

Adobe Creative Cloud program says to "Start Trial" on Lightroom and Photoshop. I looked in my account and it still says that I have a subscription to use it as full. I clicked Start Trial and it said in a popup: Your 30 day trial of Lightroom has started.
Why am I paying for a subscription if it gives me a timed trial....

Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Hello I Download Adobe Photoshop CC 2014 Last Night i INSTALLED it But it Crashes in 30-40 Sec After i Launch the Product Without Any Error Message I Need Help Can You Resolve This Problem i Tried Creative Cloud Sign Out Nd Sign iN But iT DidnT ReSolve My

Hello I Download Adobe Photoshop CC 2014 Last Night
i INSTALLED it But it Crashes in 30-40 Sec After i Launch the Product Without Any Error Message
I Need Help Can You Resolve This Problem

Lotfi are you receiving any error messages during the installation? I would recommend reviewing your installation logs for errors. Please see Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html for information on how to locate and interpret your installation log files. You are welcome to post any specific errors you discover to this discussion.

Yesterday Adobe Helpdesk gave me a link to manually update my monthly paid for Photoshop CC and now I am getting 00 day trial version expiration warnings, but I paid already for 5 months. How fix this today?

Yesterday Adobe Helpdesk gave me a link to manually update my monthly paid for Photoshop CC and now I am getting 00 day trial version expiration warnings, but I paid already for 5 months. How fix this today?

ps: on Thursday there was a automatic windows 8.1 update before shutting down the pc and in friday the photoshop CC monthly paid for since huly 19, did not download the available update. Via helpdesk I got a link to manually update the photoshop CC but today I get a warning that the photoshop CC has 00 days left in trail....whereas I have been paying and using it for 5 months already and helpdesk chat is closed today on saturday.

I'm paying for my creative cloud (student version) and my after fx trial version is over but it keeps asking me for the serial number. What can i do?

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Moving this discussion to the Creative Cloud Download & Install forum.
Anebz I would recommend fixing the connection error preventing the applications from contacting our activation server. You can find details on how to resolve the connection error at Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

Signed up for 30 free trial of Pro version, but when attempt to use am only told to subscribe to $20 month service.

Help!
Signed up for 30 free trial of pro version, but any attempt to use merely advises to sign up for $20 monthly service and will not work further. What do I do?
Merrill

Trial mode expires prematurely
http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html
Regards
Rajshree

I have an IPhone 4,with IOS 4.2.6. I just got an iPad which has an IOS 5.1.1. I want to update my IOS on the phone but the computer I use no longer has Internet access. How can I update my phone? Also, what iTunes version should I have for the updated IOS

I have an iPhone 4 with IOS 4.2.6. I recently received an iPad with IOS5.1.1. I want to update my IOS on my phone but the computer I use is no longer hooked up to the Internet. What do I need to do? Also, does my iTunes need to be updated? It is whatever was available last July. Thank you for your time and courtesy!

To update your phone requires using the latest version of iTunes, on your computer, as well as Internet access. The update to iOS 5.0 or higher is an erase/restore deal, so you not only have to make sure all of the content, currently on your phone, is on your computer and accessible, you need to update iTunes first, have Internet access, then update your phone. There is no way around this fact. You could go to an Apple store or use another computer, but you run the risk of losing all of your data it you do that.

I have tried to sign up for an itunes account in order to install applications, but i do not have a credit card? i

i have tried to sign up for an itunes account in order to install applications, but i do not have a credit card? i

Read here > Create an iTunes App Store account without a credit card
An alternative is to purchase iTunes gift cards > Choose your iTunes Gift Card - Apple Store
iTunes Store: How to redeem a code

Downloaded the creative cloud, success in installing photoshop but got an error msg 'installation failed. file is corrupted'. what can I do?

Downloaded the creative cloud, success in installing photoshop but got an error msg 'installation failed. file is corrupted'. what can I do?

Thanks.
I'm using mavericks OS.
Here is a screenshot.
Please let me know what other details you need. I have another team member that wasn't able to install Illustrator.
We both got new computers, upgrading from CS5.5, deactivated the previous version and deleted the file from the old macs.

I have i pad 2 ios 4.3.1 i want to update it to 4.3.3 but i get error msg 3194 can you tell me what's wrong with apple some people talking about apple don't veryfiy 4.3.3 anymore thanks alot

i have i pad 2 ios 4.3.1 i want to update it to 4.3.3 but i get error msg 3194 can you tell me what's wrong with apple some people talking about apple don't veryfiy 4.3.3 anymore thanks alot

4.3.5 is the current version, so that is the version that iTunes will download, not 4.3.3
In terms of error 3194, have you got the latest version of iTunes on your computer ? - http://support.apple.com/kb/TS3694#error3194

When using Acrobat - Adobe Software License Agreement Pops Up - Accept doesn't seem to work - Application then automatically closes when existing the License Agreement pop up - Whats going on?

When using Acrobat - Adobe Software License Agreement Pops Up - Accept doesn't seem to work - Application then automatically closes when existing the License Agreement pop up - Whats going on?

Please try :
Software License Agreement reappears after you click Accept
Adobe's "accept license agreement" pops up way too much and ruins UX
Repeatedly asked to accept license agreement
Hope it helps you.
Regards
Rajshree

I want to download a trial of in design, but it states i do not have the right system requirements? I am running windows xp, is this to old?

I have been trying to download in design and it keeps thinking, thinking, thinking and then does nothing..
So then i tried to go online and download a trial version from there and then it states i don't have the right system requirements, i am running windows xp, is this program to old? i dont understand as the system requirements online state that you can use windows xp, not sure whats going on.. Help please

The latest versions of InDesign will not run on XP. Here is a link to a page that lists the system requirements for most versions of InDesign. As you will see CS6 will run on XP and is still being sold if you would like to try that out.
Purchase CS6 products:
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html
You can download the 30 day trial version of the software thru the page linked below and then use your current serial number to activate it after you make the purchase (if you do).
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

I just bought the Adobe conversion of a PDF to microsoft word. But I cannot save it to my computer file. What do I need to do. I do not want this form in the cloud

I just bought the Adobe PDF to word conversion. But I cannot save it to my computer file. What do I need to do? I do not want this form in the cloud

Hi mlleslie,
If I understand correctly, you've converted a file and now want to download it and remove it from your Acrobat.com account. Is that correct? What happens when you try to download it from https://cloud.acrobat.com/files? Do you get an error?
Once you've downloaded it, you can delete it from your account by selecting it and clicking the trash can icon.
Please let us know how it goes.
Best,
Sara

I HAVE ITUNES LOADED ON MY PC, BUT AS SOON AS I OPEN THE ITUNES FOLDER, IT COMES UP WITH A SMALL SCREEN SAYING THAT ITUNES HAVE A PROBLEM AND MUST CLOSE. I HAVE RE-INSTALLED ITUNES BUT IT STILL DOES THE SAME. PLEASE TELL ME WHAT KIND OF PROBLEM IT CAN BE

I HAVE ITUNES LOADED ON MY PC, BUT AS SOON AS I OPEN THE PROGRAM A POP-UP SCREEN APPEAR WHICH STATES THAT AN ERROR OCCURED IN ITUNES AND IT MUST CLOSE.
I HAVE RE-INSTALLED ITUNES, BUT THAT HAS NOT HELPED.
CAN SOMEBODY PLEASE EXPLAIN TO ME HOW TO SOLVE THIS PROBLEM?
LEILANI178

Leilani ~ Welcome to the Support Communities. Before posting your question it's worth searching the Communities — here's an Apple tutorial:
Apple Support Communities: Searching
...But since you've already posted, look in the More Like This section to the right of your post. Also:

Same installed applications, but different user (issues).

Can anyone tell me why I have to re-enter the licensing information for all but a few, rare applications when I create a new user on my machine? Not ALL software does it, but most does (Adobe was one of the very few NOT to ask for the information again, although I do not know why).
I had to create another user because I was having BIZARRO font issues with the main user account (but none of the others), so I can't just "go back" (besides I am already through the worst of it, but would like to keep this from happening again).
Help?! Thank you in advance for any sage (or otherwise) advice.

Khorsia wrote:
Can anyone tell me why I have to re-enter the licensing information for all but a few, rare applications when I create a new user on my machine? Not ALL software does it, but most does (Adobe was one of the very few NOT to ask for the information again, although I do not know why).
That depends on the license agreement of the program. *If it is legal*, then you can look into the Home folder of your old account, go to the Library folder, open Preferences, and look for a file (or files) called com.[company name].[program name].plist. Then you can copy that/those files to the same place in your new account. They may also be in the Application Support folder.
I had to create another user because I was having BIZARRO font issues with the main user account (but none of the others), so I can't just "go back" (besides I am already through the worst of it, but would like to keep this from happening again).
What was the issue? Try deleting the com.apple.systemUIserver.plist file from the ~/Library/Preferences folder in your old account.
Help?! Thank you in advance for any sage (or otherwise) advice.

I wanted to reset all settings in my phone, but it requires passcode. I forgot it, unfortunately. What can I do? I am using iphone 5s.

I can't add video on instagram. It always fails. I read on the web that i shoul reset all settings. So I wanted to reset all settings. But it requires passcode. I forgot that passcode. What can I do? Is it possible to change that passcode?

To change the passcode if you have forgotten it the only option is to Restore your iPhone to Factory settings by connecting it to iTunes on your computer. And you can try the below steps to Reset your iPhone settings without need of any passcode.
Reset ( No Data will be lost )
First Make sure the Battery of your iPhone is Charged and then press and Hold the On/Off switch (On top of your iPhone) and the Home Button (Button at the bottom of your iPhone screen). Hold both the keys simultaneously for atleast 10 to 15 seconds and you should see an Apple Logo coming up on your screen, once you see the Apple logo you can then release both On/Off switch and Home button and wait for your iPhone's Home screen.
After your iPhone is Reset try to do what you were trying and see if it works or else you will have to Backup your iPhone and then Restore your iPhone to fix your issue as Restoring device fixes many of the issues
Backup iPhone : http://support.apple.com/kb/ht1766
Restore iPhone to Factory setting using iTunes : http://support.apple.com/kb/ht1414

Adobe wants me to Start Trial on installed applications, but I paid to use it as a full product - whats going on?

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