Adobe website down cannot export files - paid for services can we make a class action suit??

customer service site is down and there is no telephone number

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Cannot complete a paid for down load - says I've done it more than 5 times but non succesfully

Cannot complete a paid for down load - says I've done it more than 5 times but non successfully. Can anyone assist ?

Please share a screen of the error message and also let us know what exactly are you trying to download so that we can help you quicker.

If I subscribe to Creative Cloud Photography, will I be able to upload from Lightroom to my Prosite website - which I have already paid for?

If I subscribe to Creative Cloud Photography @ £8.78 per month, will I be able to upload from Lightroom to a Prosite website - which I have already paid for? I'm trying to avoid subscribing to Single App @ an extra £17.58 a month if I can pay $99 per year for Prosite independently from a Creative Cloud subscription?

You will likely get better program help in a program forum Photoshop Lightroom
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

Adobe Bridge CC cannot obtain files from this device.

I am getting this error message when I attempt to upload videos to my Mac from my Canon 7D:
Adobe Bridge CC cannot obtain files from this device. Please be sure the device is properly plugged in and the battery is full charged.
Battery is full charged and camera is connected properly. I have restarted the camera, Bridge, and the computer as well. I tried reinstalling Bridge and it allowed me to upload 3 of the video files. Then the error message came back. There were a few RAW images on the camera that I was able to upload, but when I tried the video again I got the error message. I read a post about renaming the folder that you are saving to as a fix. I tried that as well, but it did not work.
Any help would be greatly appreciated! Thanks!
-J

This excerpt is from a long-gone post by author Bruce Fraser:
Bruce Fraser - 4:17pm Jun 14, 04 PST (#5 of 21) Opening files directly from the camera is a bad idea for a variety of reasons*, and it most certainly isn't faster than using a FireWire or USB2 card reader.
        • Drains the camera battery
        • Runs the risk of the software you're using to open the images writing to the card and destroying the format
        • Runs a small but significant risk of USB power frying the camera
• runs the risk of wearing out the camera's connector,
• Slowest method known to mankind of getting images off a CF or SD card

Is the adobe website down

is the adobe website down.
I have been trying to connect for over 20 minutes now, I am
based in London
UK. it jsut seems to hang.
regards
kenny

It's fine here - Pennsylvania, USA.
Shane H
[email protected]
http://www.avenuedesigners.com
"twocans" <[email protected]> wrote in message
news:e4534p$a96$[email protected]..
> is the adobe website down.
>
> I have been trying to connect for over 20 minutes now, I
am based in
> London UK. it jsut seems to hang.
>
> regards
>
> kenny
>

I had paid for service to sign pdf, write text on pdfs and convert to word and back etc. Its now asking me to pay for a new service to be able to convert pdf to word, what is going on here?

I had paid for service to sign pdf, write text on pdfs and convert to word and back etc. Its now asking me to pay for a new service to be able to convert pdf to word, what is going on here?

Hi,
I checked your account, your Export PDF service has been expired on Sep 24, 2014.
Kindly contact our chat support: http://helpx.adobe.com/x-productkb/global/service-b.html
Regards,
Florence

How do we make a one to one appointment ( not genius bar) one to one ( already paid for, but can't navigate to appointment page?

How do we make a one to one appointment ( not genius bar) one to one ( already paid for, but can't navigate to appointment page?

Did you get a link when you did it?
Your One to One Page
When you sign up for One to One, you get your own web page, where you can make reservations, read tips and tricks, write notes, and view sample projects.
http://www.apple.com/retail/one-to-one/
The reservations are made online; if you have trouble navigating it, the trainers can help.
http://bettymingliu.com/2012/01/how-to-use-apples-one-to-one-program/
Is this the link you need?
https://supportprofile.apple.com/

Purchased Mountain Lion, but can't install on Mavericks OS...Paid for but Can't install

Purchased Mountain Lion, but can't install on Mavericks OS...Paid for but Can't install

You can't install an older OS over a newer one. So you'll get a message saying you can't install ML until you erase the drive.
I'm presuming you already have the full Mountain Lion installer on your drive.
Download DiskMaker X. Use it, the ML installer, and an 8 GB flash drive to create your own bootable ML installer. Boot to the flash drive when it's ready. From there, you'll get the same minimal work screen as when you boot into Recovery Mode. Use Disk Utility to erase the drive, then install Mountain Lion. Restore your personal data.

I downloaded a film for rental but it hasn't downloaded properly so won't load, tells me to check in my downloads in iTunes but it isn't showing up in downloads so I am stuck with a film a have paid for but can't play and can't finish downloading, help?

I downloaded a film for rental but it hasn't downloaded properly so won't load, tells me to check in my downloads in iTunes but it isn't showing up in downloads so I am stuck with a film a have paid for but can't play and can't finish downloading, help?

After doing some research, I found out that I had accidently hid iPhoto after I paused the download. After going into my apple id account and saw my hidden purchases, I found it. Thank you so much helping me though!

Class action suite for refunds for failed Ovi down...

I tried to download Shazam using the Ovi app a month ago. The download failed with no explanation, but £4 was still charged to my phone bill. I have been trying to claim this amount back since then.
I have called customer care, used the "contact us" option on the Nokia site and written a letter. I have been promised the refund twice. I have spent over 5 hours on the phone to Nokia care, spread over about 5 phone calls. Time spent on hold has been about 4 and a half hours. What's very annoying is sales answers immediately, it's existing customers Nokia doesn't seem to care for. I made some of these calls from my office phone, and the rest used included minutes on my phone for, but if this had all been from my mobile, it would have been worth over £50 on O2's contract tariffs.
It seems Nokia has made claiming a refund prohibitively expensive and very, very difficult and time consuming, and if there are other people out there also waiting for refunds, I am considering looking into a class action suite if enough people are interested.

tomvan wrote:
If Nokia does this to every customer, it's not just £4, is it? And anyway, it's not about the £4, it's about the fact that I can get thru to Nokia sales in about 5 seconds, but to request a refund has taken over 5 hours, and I still don't have the refund. It's not that the support is bad, it's simply not there, but they trick you into thinking someone who can help you will eventually answer your call. I din't phone them with a plan to set aside 5 hours for this, I didn't plan on wasting so much time, I phoned thinking they'd answer within a few minutes and give me my refund. Because of Nokia's terrible customer care, I've already wasted so much time, so why not waste some more to make a point and hopefully cost Nokia some money, seeing as they won't refund mine? And judging by the long waiting times, I'm not the only one with a problem.
And why would my contract provider refund me for Nokia's broken app store? it's not their fault. And yes, I did phone them and ask them if they could do anything, and as I suspected, the answer is no.
Hello tomvan,
I am checking into the problem you have reported. I apologize for the inconvenience.
Thank you for your patience!
congested

Hy i Upgrade my iPhone and now my mp4 Data are in the file Video and i can't make any Playlist with them! Any idea?

Hy i Upgrade my iPhone and now my mp4 Data are in the file Video and i can't make any Playlist with them! Any idea?

I'm having the same issue, i restored my phone to Factory settings, even tried restoring it to my backup, half of my music bought from itunes won't play on my iphone and i'm super annoyed, this only happened once i updated to ios 7.2 so i assume its another glitch to go with my imessages not sending, getting sick of this.

My Adobe X! trial expired I paid for a month to month subscription on MArch 13, 2015 but I could not activate it. The prompt is asking me for a serial number (which I wouldnt have since I downloaded the trial from the website. How do I activate it with my

My Adobe XI trial expired I paid for a month to month subscription on MArch 13, 2015 but I could not activate it. The prompt is asking me for a serial number (which I wouldnt have since I downloaded the trial from the website. How do I activate it with my Adobe ID? "activate with Adobe ID" is not an option on my screen. It only asks me for the serial number.

uninstall your acrobat XI.
if win os clean, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
then dl the desktop cc app and use it to install your subscription acrobat XI, Creative Cloud Help | Creative Cloud for desktop

Lightroom 5 cannot export files in original Raw format (LR 5.4, Mac, OS 10.9.4).

A client has the following problem: When trying to export files in the original Raw format (.CR2), the operation failed and a dialog informs us that "Some export operations were not performed". We can export JPEGs just fine.
After lots of testing, this is what we discovered: The problem does not appear to be catalog-based; we run into the same problem using a test catalog. The export operation works fine, however, with the same test catalog and images on two other machines, and it even works fine on the same machine with a new user admin account that we created.
So it appears to be something associated with the user account, , or with how LR is interacting with the user account, but I cannot figure out what it might be. We can copy the Raw files when using the Finder to do so. But not via Lightroom. Any thoughts, ideas of suggestion would be greatly appreciated! Thanks, Sean

As part of your testing make sure you've tried exporting JPGs from the same folder as the CR2s you're exporting as original, and export JPGs from CR2s to the same folder as you're exporting your originals. This would test LR's read and write permissions from and to the folders being used.
From this document you can see that all the LR files other than the program, are under the /Users folder with different values possible for each user, so the difference could be that the users that work are using the original LR defaults, if you have just started using LR with them after you started having this problem, or at least that the user with the problem has some oddball settings that are interfering with Export as Original.
Preference and other file locations in Lightroom 5
You can test for the Preferences being off by either copying the preferences from a user that has the problem to a user that doesn't have the problem--probably through an external or common folder, or be deleting the preferences file from the user that has the problem and see if it resolves. Moving the preferences file or renaming it may be better than deleting it if no change is seen, then you can restore the preferences back by moving or renaming the file back to the original location and name.

Adobe Bridge cs5 cannot obtain files from this device.

I download photos to my computer using a Kingston downloading device.
Since installing Mavericks the above message comes up and will not carry out the download.
Is this a known problem with Mavericks and is there a remedy?
I would say that using the same device my photos download perfectly on my MacBook Pro.
Messages
1. Adobe Bridge CS5.1 cannot obtain files from this device.
Please ensure that the device is connected properly and that the battery is charged and try again.
2.I also get a message telling me that the "disk was not ejected propery" which is not the case.

Thanks Eric
The MacBook Pro is not running Mavericks and sorry about the double post.
I have actually solved the problem and the answer might be of use to others with the same problem.
There is a firmware update that will correct the problem.
It's at
http://www.kingston.com/en/support/technical/products?model=fcr-hs3
There is a small catch in that the firmware update can only be done on a Windows machine but I have been told that once this is done it can be used with OSX9 .I have just done the download but I haven't checked this out yet.

Authorizing cannot play songs paid for

Both of my computers won't let me play songs paid for. It says i have to "Authorize". When I do this I still can't play the songs. Have tried everything from reboot to deleteing Itunes and downloading new one. Nothing works. I'm a DJ and this is killing me. Help...!!!!
P.S. It just starting doing this for no reason

Authorize the computer for the account.
Store > Authorize Computer.

Adobe website down cannot export files - paid for services can we make a class action suit??

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