Adobe will not finish downloading, stops at 5%

I downloaded the installer about a month ago and have been trying to install the collection ever since. Every time I am able to get the installer up and running, it does the little 4hr collection upload thing, then asks for me to enter my serial number. After I have enetered the serial number (I am downloading online, not from a disc) the download will go to 5%, one time 10%, and stay there for however long I have patience for, which is about two to three days of no progress whatsoever. Now, my internet connection is being hooked up via ethernet cable in hopes this would help the download.. our internet speed is 6mbps with AT&T is that makes a difference. I am not using the bandwith for anything but this download and everything on the new computer is closed except for this install.
Just trying to figure out how to install this.. Thanks for the help.

Straighten out your terminology: What is not working? The download or the install? In the latter case install logs may be a start, but you realyl need to tell us a lot more, including some basic system information...
Mylenium

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